Support Technician Contracts

Support Technician
UK

The median Support Technician daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 18 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
18 May 2025
Same period 2024 Same period 2023
Rank 483 487 533
Rank change year-on-year +4 +46 +173
Contract jobs requiring a Support Technician 40 92 170
As % of all contract jobs advertised in the UK 0.14% 0.22% 0.30%
As % of the Job Titles category 0.15% 0.23% 0.32%
Number of daily rates quoted 15 50 110
10th Percentile £139 £125 £131
25th Percentile £168 £142 £158
Median daily rate (50th Percentile) £200 £200 £198
Median % change year-on-year - +1.27% +12.86%
75th Percentile £235 £225 £222
90th Percentile £379 £263 £250
UK excluding London median daily rate £180 £200 £188
% change year-on-year -10.00% +6.52% +10.44%
Number of hourly rates quoted 12 22 14
10th Percentile - £7.43 £15.30
25th Percentile £13.75 £8.31 £15.69
Median hourly rate £14.39 £11.50 £19.00
Median % change year-on-year +25.09% -39.47% -2.56%
75th Percentile £22.20 £15.91 £20.98
90th Percentile £25.15 £16.00 £24.61
UK excluding London median hourly rate £25.15 £11.50 £19.03
% change year-on-year +118.70% -39.57% +8.74%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 27,190 39,537 53,805
% of contract IT jobs with a recognized job title 92.35% 92.80% 94.61%
Number of daily rates quoted 17,686 25,718 37,580
10th Percentile £293 £280 £313
25th Percentile £406 £410 £425
Median daily rate (50th Percentile) £513 £525 £540
Median % change year-on-year -2.38% -2.82% +2.90%
75th Percentile £625 £638 £650
90th Percentile £738 £750 £750
UK excluding London median daily rate £475 £490 £500
% change year-on-year -3.06% -2.00% +5.26%
Number of hourly rates quoted 1,050 2,672 1,503
10th Percentile £14.00 £12.82 £14.25
25th Percentile £18.13 £16.29 £19.30
Median hourly rate £28.08 £36.50 £45.00
Median % change year-on-year -23.08% -18.89% +88.21%
75th Percentile £61.44 £61.30 £65.75
90th Percentile £75.00 £72.90 £76.00
UK excluding London median hourly rate £27.13 £40.00 £42.50
% change year-on-year -32.19% -5.88% +112.50%

Support Technician
Job Vacancy Trend

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Support Technician in the UK

Support Technician
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Support Technician.

Daily rate trend for Support Technician in the UK

Support Technician
Daily Rate Histogram

Daily rate distribution for jobs citing Support Technician over the 6 months to 18 May 2025.

Daily rate histogram for Support Technician in the UK

Support Technician
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Support Technician.

Hourly rate trend for Support Technician in the UK

Support Technician
Hourly Rate Histogram

Hourly rate distribution of jobs citing Support Technician over the 6 months to 18 May 2025.

Hourly rate histogram for Support Technician in the UK

Support Technician
Top 13 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Technician within the UK over the 6 months to 18 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -5 30 £190 -5.00% 112
UK excluding London -2 28 £180 -10.00% 110
North of England +13 13 £178 +18.33% 33
Yorkshire +20 9 £200 +33.33% 16
South East +12 6 £190 -5.00% 32
London +35 5 £225 +36.36% 27
East Midlands +13 4 £175 +9.38% 8
Midlands +12 4 £175 -12.50% 17
Scotland +7 3 £450 - 7
North West +5 3 £125 -17.36% 15
South West +36 2 - - 13
Work from Home +31 2 £500 +150.00% 29
North East -10 1 - - 2

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 18 May 2025, Support Technician contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Support Technician in the job title.

1 21 (52.50%) Windows
2 19 (47.50%) Microsoft
3 17 (42.50%) Active Directory
4 12 (30.00%) Microsoft 365
4 12 (30.00%) Windows 10
4 12 (30.00%) Customer Service
5 11 (27.50%) Social Skills
6 9 (22.50%) DBS Check
6 9 (22.50%) SLA
7 7 (17.50%) Google
7 7 (17.50%) SCCM
8 6 (15.00%) Incident Management
8 6 (15.00%) Wireless
8 6 (15.00%) SmoothWall
8 6 (15.00%) BitLocker
8 6 (15.00%) ServiceNow
8 6 (15.00%) Google Workspace
8 6 (15.00%) Proactive Monitoring
8 6 (15.00%) GDPR
8 6 (15.00%) Organisational Skills
9 5 (12.50%) Finance
9 5 (12.50%) LAN
10 4 (10.00%) Microsoft Office
10 4 (10.00%) A+ Certification
10 4 (10.00%) Problem-Solving
10 4 (10.00%) Analytical Skills
11 3 (7.50%) Azure
11 3 (7.50%) AWS
11 3 (7.50%) Self-Motivation
11 3 (7.50%) Inclusion and Diversity

Support Technician Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.50%) Microsoft Exchange
2 1 (2.50%) SharePoint
Applications
1 4 (10.00%) Microsoft Office
Cloud Services
1 12 (30.00%) Microsoft 365
2 6 (15.00%) Google Workspace
3 3 (7.50%) AWS
3 3 (7.50%) Azure
Communications & Networking
1 6 (15.00%) Wireless
2 5 (12.50%) LAN
3 3 (7.50%) VLAN
4 2 (5.00%) VPN
4 2 (5.00%) WAN
4 2 (5.00%) Wi-Fi
General
1 11 (27.50%) Social Skills
2 6 (15.00%) Organisational Skills
3 5 (12.50%) Finance
4 4 (10.00%) Analytical Skills
5 3 (7.50%) Inclusion and Diversity
6 2 (5.00%) Public Sector
7 1 (2.50%) Aerospace
7 1 (2.50%) Electronics
7 1 (2.50%) Law
7 1 (2.50%) Manufacturing
7 1 (2.50%) Marketing
7 1 (2.50%) Telecoms
Miscellaneous
1 3 (7.50%) Self-Motivation
2 1 (2.50%) Cyber Threat
2 1 (2.50%) Fat Client
2 1 (2.50%) Handset
2 1 (2.50%) Smartphone
2 1 (2.50%) Thin Client
2 1 (2.50%) Video Conferencing
Operating Systems
1 21 (52.50%) Windows
2 12 (30.00%) Windows 10
3 2 (5.00%) Mac OS
4 1 (2.50%) Windows Server
Processes & Methodologies
1 12 (30.00%) Customer Service
2 6 (15.00%) Incident Management
2 6 (15.00%) Proactive Monitoring
3 4 (10.00%) Problem-Solving
4 3 (7.50%) Wealth Management
5 2 (5.00%) Business Strategy
5 2 (5.00%) Cybersecurity
5 2 (5.00%) ITIL
5 2 (5.00%) Migration
5 2 (5.00%) Privileged Access Management
5 2 (5.00%) Test Scripting
5 2 (5.00%) Vulnerability Scanning
6 1 (2.50%) Customer Experience
6 1 (2.50%) Digital Marketing
6 1 (2.50%) Infrastructure Maintenance
6 1 (2.50%) Inventory Management
6 1 (2.50%) Mobile Device Management
6 1 (2.50%) Service Management
6 1 (2.50%) Stakeholder Management
6 1 (2.50%) Technical Analysis
Programming Languages
1 2 (5.00%) PowerShell
Qualifications
1 9 (22.50%) DBS Check
2 4 (10.00%) A+ Certification
3 3 (7.50%) CCENT
3 3 (7.50%) CCNA
3 3 (7.50%) Cisco Certification
3 3 (7.50%) Network+ Certification
3 3 (7.50%) SC Cleared
3 3 (7.50%) Security Cleared
4 2 (5.00%) Degree
4 2 (5.00%) MCSA
4 2 (5.00%) Microsoft Certification
Quality Assurance & Compliance
1 9 (22.50%) SLA
2 6 (15.00%) GDPR
System Software
1 17 (42.50%) Active Directory
2 6 (15.00%) BitLocker
Systems Management
1 7 (17.50%) SCCM
2 6 (15.00%) SmoothWall
3 2 (5.00%) Malwarebytes
4 1 (2.50%) Microsoft Intune
Vendors
1 19 (47.50%) Microsoft
2 7 (17.50%) Google
3 6 (15.00%) ServiceNow
4 3 (7.50%) Dell
5 2 (5.00%) Ivanti
6 1 (2.50%) CyberArk
6 1 (2.50%) HP
6 1 (2.50%) SAP
6 1 (2.50%) Spiceworks