Support Specialist Contracts with Work from Home Options

Support Specialist
UK > Work from Home

The median Support Specialist daily rate for remote or hybrid work is £475, according to job vacancies posted in the 6 months leading up to 23 September 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
23 Sep 2024
Same period 2023 Same period 2022
Rank 303 392 564
Rank change year-on-year +89 +172 -32
Contract jobs requiring a Support Specialist 22 21 47
As % of all contract jobs with a WFH option 0.18% 0.10% 0.11%
As % of the Job Titles category 0.19% 0.11% 0.12%
Number of daily rates quoted 12 14 39
10th Percentile £254 £206 £350
25th Percentile £290 £266 £406
Median daily rate (50th Percentile) £475 £388 £700
Median % change year-on-year +22.58% -44.64% +86.67%
75th Percentile £608 £469 £725
90th Percentile - £475 -
UK median daily rate £345 £350 £438
% change year-on-year -1.43% -20.00% +41.13%
Number of hourly rates quoted 0 4 0
Median hourly rate - £25.75 -
UK median hourly rate £16.00 £20.51 -
% change year-on-year -21.99% - -

All Contract IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 11,730 18,971 39,252
% of contract IT jobs with a recognized job title 93.47% 94.60% 95.66%
Number of daily rates quoted 7,465 13,418 28,469
10th Percentile £325 £338 £363
25th Percentile £420 £425 £450
Median daily rate (50th Percentile) £525 £525 £550
Median % change year-on-year - -4.55% +10.00%
75th Percentile £638 £650 £650
90th Percentile £750 £745 £750
UK median daily rate £525 £530 £550
% change year-on-year -0.94% -3.64% +10.00%
Number of hourly rates quoted 282 423 499
10th Percentile £20.75 £16.98 £14.62
25th Percentile £34.20 £25.23 £24.54
Median hourly rate £45.00 £50.00 £47.50
Median % change year-on-year -10.00% +5.26% +100.00%
75th Percentile £67.38 £70.00 £65.30
90th Percentile £75.00 £80.00 £77.50
UK median hourly rate £43.00 £44.50 £26.00
% change year-on-year -3.37% +71.15% +30.00%

Support Specialist
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Support Specialist in the job title as a proportion of all IT jobs advertised.

Support Specialist trend for jobs with a WFH option

Support Specialist
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with a work from home option citing Support Specialist.

Support Specialist daily rate for jobs with a WFH option

Support Specialist
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with a work from home option citing Support Specialist over the 6 months to 23 September 2024.

Support Specialist daily rate histogram for jobs with a WFH option

Support Specialist
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with a work from home option citing Support Specialist.

Support Specialist hourly rate for jobs with a WFH option

Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 23 September 2024, Support Specialist contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring Support Specialist in the job title.

1 18 (81.82%) Social Skills
2 8 (36.36%) Problem-Solving
3 7 (31.82%) Linux
3 7 (31.82%) Microsoft
4 6 (27.27%) Active Directory
4 6 (27.27%) ITIL
4 6 (27.27%) Windows
4 6 (27.27%) Agile
4 6 (27.27%) Azure
4 6 (27.27%) Microsoft 365
4 6 (27.27%) Virtual Desktop
5 5 (22.73%) Windows Server
5 5 (22.73%) Security Cleared
5 5 (22.73%) SC Cleared
5 5 (22.73%) Degree
6 4 (18.18%) WSUS
6 4 (18.18%) Release Management
6 4 (18.18%) SCCM
6 4 (18.18%) SCOM
6 4 (18.18%) DV Cleared
6 4 (18.18%) PKI
6 4 (18.18%) PowerShell
6 4 (18.18%) Microsoft Intune
6 4 (18.18%) Analytics
6 4 (18.18%) Service Management
6 4 (18.18%) DHCP
6 4 (18.18%) DNS
6 4 (18.18%) Firewall
6 4 (18.18%) Identity Management
6 4 (18.18%) C#

Support Specialist Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (18.18%) Microsoft Exchange
2 2 (9.09%) SharePoint
Applications
1 2 (9.09%) Microsoft Office
Business Applications
1 1 (4.55%) iTrent
1 1 (4.55%) Raiser’s Edge
Cloud Services
1 6 (27.27%) Azure
1 6 (27.27%) Microsoft 365
2 4 (18.18%) Azure Monitor
2 4 (18.18%) Azure Storage
2 4 (18.18%) Entra ID
3 2 (9.09%) Dynamics 365
4 1 (4.55%) Google Workspace
Communications & Networking
1 4 (18.18%) DHCP
1 4 (18.18%) DNS
1 4 (18.18%) Firewall
2 3 (13.64%) VoIP
Database & Business Intelligence
1 1 (4.55%) SQL Server
General
1 18 (81.82%) Social Skills
2 3 (13.64%) Advertising
2 3 (13.64%) Analytical Skills
2 3 (13.64%) Manufacturing
3 2 (9.09%) Presentation Skills
4 1 (4.55%) Law
4 1 (4.55%) Public Sector
4 1 (4.55%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (18.18%) ARM Templates
Miscellaneous
1 4 (18.18%) PKI
1 4 (18.18%) Self-Motivation
2 3 (13.64%) Handset
2 3 (13.64%) Learning Management System
3 1 (4.55%) Taxonomies
3 1 (4.55%) Virtual Team
Operating Systems
1 7 (31.82%) Linux
2 6 (27.27%) Windows
3 5 (22.73%) Windows Server
4 4 (18.18%) Windows Server 2016
4 4 (18.18%) Windows Server 2019
5 3 (13.64%) Rocky
6 2 (9.09%) Ubuntu
Processes & Methodologies
1 8 (36.36%) Problem-Solving
2 6 (27.27%) Agile
2 6 (27.27%) ITIL
3 4 (18.18%) Analytics
3 4 (18.18%) CI/CD
3 4 (18.18%) DevOps
3 4 (18.18%) Identity Management
3 4 (18.18%) Infrastructure as Code
3 4 (18.18%) Log Analytics
3 4 (18.18%) Multi-Factor Authentication
3 4 (18.18%) Privileged Identity Management
3 4 (18.18%) RBAC
3 4 (18.18%) Release Management
3 4 (18.18%) Service Management
4 3 (13.64%) Customer Service
4 3 (13.64%) Data Governance
4 3 (13.64%) Virtual Environments
5 2 (9.09%) PLM
5 2 (9.09%) Time Management
5 2 (9.09%) User Acceptance Testing
Programming Languages
1 4 (18.18%) Bicep
1 4 (18.18%) C#
1 4 (18.18%) PowerShell
1 4 (18.18%) VB
1 4 (18.18%) VBScript
2 2 (9.09%) Bash
2 2 (9.09%) Groovy
2 2 (9.09%) Java
Qualifications
1 5 (22.73%) Degree
1 5 (22.73%) SC Cleared
1 5 (22.73%) Security Cleared
2 4 (18.18%) DV Cleared
2 4 (18.18%) ITIL Foundation Certificate
System Software
1 6 (27.27%) Active Directory
1 6 (27.27%) Virtual Desktop
2 4 (18.18%) Virtual Machines
Systems Management
1 4 (18.18%) Active Directory Federation Services
1 4 (18.18%) Kubernetes
1 4 (18.18%) Microsoft Intune
1 4 (18.18%) SCCM
1 4 (18.18%) SCOM
1 4 (18.18%) WSUS
2 2 (9.09%) Single Sign-On
Vendors
1 7 (31.82%) Microsoft
2 3 (13.64%) Avaya
2 3 (13.64%) Red Hat
3 2 (9.09%) Oracle
3 2 (9.09%) ServiceNow
4 1 (4.55%) Google
4 1 (4.55%) iManage
4 1 (4.55%) Intapp