Director, Customer Success - EMEA
- Hiring Organisation
- Jobleads-UK
- Location
- Greater London, England, United Kingdom
London office (Hybrid Eligible). You Will Lead an EMEA Customer Success organisation centred on guiding customers through AI-powered transformation, unlocking measurable business outcomes through the Smartsheet portfolio, including it’s AI capabilities. Understand, contribute and successfully translate mission, vision and values into actionable goals and objectives … first go-to-market strategy and positioning. Experience working creating a consistent customer journey for a Commercial and/or Enterprise book of business that drives positive customer satisfaction, referrals, and account growth. Work cross-functionally and cross-culturally to identify company goals, objectives and benchmarks for customer conversions ...