601 to 625 of 1,154 Customer Service Jobs in England

About The Role Client Relationship Director Location: Manchester You will develop existing large scale customer relationships to deliver complex solutions and maximise client success. You’ll lead key client accounts and relationships either directly and/or through account team(s) to ensure growth and retention whilst maintaining … commitment to service excellence. Responsibilities Identify, liaise and influence a range of stakeholders including c-level contacts within customers to maximise high value, long-term sales opportunities and account yield. Prospect for new revenue streams whilst maintaining and growing existing lines of revenue. Develop and nurture relationships with senior ...

Fire & Security Engineer ( Service/Remedials) Location: North Somerset (all work within 45 mins- 1 hour of base) Salary: 38,000- 42,000 basic + OT 1.5x + on-call payments ( 1 in 8 , 185) Hours: Mon-Fri, 08:00-17:00 Contract: Permanent, Full-time Ideally candidate will … looking for a multi-disciplined Fire & Security Engineer (Grade 3) to join a growing business in North Somerset, Bristol . This is mainly service and remedial work role , with a strong focus on planned preventive maintenance (PPM) -no long-distance travel and no overnight stays . What ...

perform root-cause analysis, and handle hardware and software change requests. Provide both onsite and remote support to maintain local infrastructure and ensure high service availability. Collaborate with global IT teams, partners, and vendors while conforming to ITIL processes. What We're Looking For: Experience: At least 2 years … experience in a technical IT customer support (2nd level IT support) role. Skills: Strong familiarity with Windows 11, MS Office 365, mobile phone support, remote software (Bomgar), VPN, and incident management tools. Excellent customer service and problem-solving skills are required. Education: A degree in Computer Sciences ...

Field Service Engineer Wanted Immediate Start! Nationwide (Field-Based) | Salary: £32,000 £42,000 DOE Permanent, Full-Time Are you an experienced Access Control or Security Systems Engineer? Regional Recruitment are recruiting for a Field Service Engineer to join a professional and growing technology services provider. This … customer-facing, field-based role requiring a reliable, self-sufficient individual who can work independently across multiple client sites nationwide. You will be responsible for the installation, commissioning, servicing, and maintenance of access control and security systems, ensuring high standards of workmanship, technical accuracy, and customer satisfaction ...

collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly … courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory ...

collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly … courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory ...

collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly … courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory ...

Field Service Engineer Wanted Immediate Start! Nationwide (Field-Based) Salary: £32,000 £42,000 DOE Permanent, Full-Time Are you an experienced Access Control or Security Systems Engineer? Regional Recruitment are recruiting for a Field Service Engineer to join a professional and growing technology services provider. This … customer-facing, field-based role requiring a reliable, self-sufficient individual who can work independently across multiple client sites nationwide. You will be responsible for the installation, commissioning, servicing, and maintenance of access control and security systems, ensuring high standards of workmanship, technical accuracy, and customer satisfaction ...

INSTALLATION AND SERVICE ENGINEER - North London - Barnet/Enfield/Watford area FTC 6 months £30,000 FULL TRAINING WILL BE PROVIDED (if you are comfortable with general IT and DIY skills, please read on). Salary - £30,000 + Benefits 6 Months FTC - to start, with a view … would suit a confident 'handy person' someone comfortable with home/general DIY, ability to confidently use power tools, IT literate and extremely strong customer facing skills whilst working closely with clients (in their homes) to ensure that all installations are completed efficiently and to the highest standards. ...

commercial success and work in close partnership with our clients as their trusted IP advisers. As one of Europe's leading and genuinely full-service IP law firms, we provide the complete blend of legal, technical and commercial expertise to maximise the value of your ideas, brands and innovations. … Potter Clarkson’s IT team. Your primary responsibilities will include providing first line support to users across the business, resolving incidents and fulfilling service requests efficiently and professionally. Acting as the initial point of contact for IT issues, the role focuses on delivering an excellent user experience, following defined ...

Line IT Support Tamworth (5 days on-site) £24,000 - £26,000 + Training + Progression + Benefits Are you a customer-focused IT professional looking to develop your career in a fast-paced support environment where you will be the first point of contact and make a real … great opportunity to join a growing IT team where you will provide front-line support to end users, handling a wide range of service requests via phone, email and ticketing systems. You will be responsible for diagnosing and resolving first-line technical issues, ensuring high levels of customer ...

Principal Product Manager - Tech, Global App Experience Job ID: 10468535 | Amazon Digital UK Limited Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies — all with the ease of finding what they love to watch in one place. We offer customers … Prime Video is a fast-paced, growth business with availability in over 200 countries and territories worldwide. You will be a highly analytical, resourceful, customer-focused, and independent leader who can work under time constraints to meet deadlines. You will lead by doing, bring a passion for solving problems ...

users across multiple UK locations, including the main office site and regional remote locations. The IT Support Technician will ensure business continuity through excellent customer service and technical proficiency. Key Responsibilities: Manage and fulfil laptop demand across multiple sites in the Midlands, with occasional travel to Manchester (Full … face and remotely), ensuring a high-quality user experience Maintain accurate stock control to meet business demand efficiently Resolve all IT incidents and service requests under your remit Understand and troubleshoot basic network connectivity issues Supervise 3rd Party Engineers undertaking installation, configuration, and repair activities Assist with new site ...

changing IT requirements. As the 2 nd Line Support Engineer, you will be responsible for: Provide 1st line IT support via phone, email and service desk Log, prioritise and resolve support tickets Troubleshoot hardware, software and network issues Administer Microsoft 365 and Active Directory user accounts Configure and deploy … support role Strong Windows 10/11 and Microsoft 365 experience Active Directory administration skills Basic networking knowledge (DNS, DHCP, troubleshooting) Excellent communication and customer service skills A methodical, organised approach A positive, helpful attitude Essential: Full UK driving licence and access to your own vehicle. ...

Engineer to join their team for an initial 12-month contract. However, there may be scope for extension. Role Overview: We are seeking a customer-focused Desktop Migration Support Engineer with strong communication skills and solid hands-on desktop support experience. This role is ideal for someone with … desktop support background who enjoys working directly with users, resolving issues, and delivering excellent customer service. The successful candidate will support end-user computing services across both business-as-usual activities and desktop migration initiatives, helping users through change while gaining exposure to virtual desktop and application technologies. ...

professionals, setting performance goals, providing coaching and development opportunities, and conducting performance evaluations. Coach Account Managers through deal strategy, account growth, and developing a customer roadmap. Maintain a deep understanding of the supply chain software market and customer needs to drive sales success. Establish and maintain relationships with … customers, industry partners, and influencers. Collaborate with marketing, product development, and customer service to drive sales success. Report on sales performance, including regular forecasting and pipeline management. Continuously evaluate and refine sales processes to maximize efficiency and effectiveness. Qualifications Bachelor's degree in Business Administration, Marketing ...

walk-up requests and follow the ticket best practice guide to keep tickets and requestors regularly updated. Serve as support for the IT Service Desk by answering incoming calls. Required Skills & Qualifications: IT-related qualification or apprenticeship. First-class customer service skills. A strong passion for technology ...

define and deliver the company’s AI and data science strategy, shaping how advanced analytics, machine learning, and generative AI create highly personalised customer experiences at scale. Joining at a pivotal stage of growth, you will build on an established data and decisioning capability, elevating its sophistication, impact … decision science agenda, combining strategic leadership with hands-on technical expertise. You will drive the development of intelligent decisioning solutions that optimise customer engagement, enhance product experiences, and unlock new opportunities for growth. Key Responsibilities Lead and expand the organisation’s decision science capability, with a focus on delivering ...

About Us JMV Solutions is a managed IT service provider delivering reliable, modern technology solutions to businesses across Devon. We specialise in IT Support, Microsoft 365, VOIP, Broadband and Networking. We are expanding our support team and are looking for an experienced and enthusiastic IT Support & M365 Technician … network configuration Experience working with RMM/PSA tools (e.g., NinjaRMM, HaloPSA) is an advantage. Solid troubleshooting and analytical skills. Excellent communication and customer service skills. Full UK driving licence. Desirable Certifications (Not Essential) Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft Azure Fundamentals CompTIA Network+/Security+ ...

client, a leading charity, is currently seeking a proactive and customer-focused 1st Line IT Support Officer to join a busy and collaborative team on an ongoing contract basis. This role offers fantastic hybrid working and is ideal for someone immediately available who is looking to make an impact … profit sector Skills & Attributes Strong communication skills, both written and verbal, with the ability to support users at all levels Excellent customer service skills with a professional and helpful approach Ability to work independently and as part of a team Strong organisational and time management skills with ...

more than 25 years. During that time we have built a reputation for providing our clients with the highest possible standards of support and customer service – with our customer delivery team on hand to ensure all our clients’ webcasts run smoothly. Own the product lifecycle across Public … success delivering new products from concept through to launch. · Strong understanding of product lifecycle management. · Excellent leadership and people management skills. · Ability to translate customer requirements into successful technical products whilst managing the Company’s budget interests within that process. · Strong project management and organisational skills. · Excellent communication ...

Microsoft 365 and Windows environments. Basic networking knowledge (switches, routers, TCP/IP, DNS and DHCP). Excellent troubleshooting skills. Strong communication and customer service skills. A genuine desire to develop your career. Full UK Driving Licence. Exposure to Azure, networking, firewalls, virtualisation, CCTV, Ubiquiti or cloud technologies ...

completion. We are looking for candidates that ideally have 5 years support experience in an MSP environment. You will also have excellent, proven customer service skills and a can do attitude. Due to the nature of the work the 3rd line support engineer will need to be able ...

skills and the ability to interact effectively with people at all organizational levels of the firm and work in a team environment with a customer-service focus And have: Experience with enterprise class software installations and upgrades, training and technical documentation preferred Exposure to some of the recent ...

skills and the ability to interact effectively with people at all organizational levels of the firm and work in a team environment with a customer-service focus And have: Experience with enterprise class software installations and upgrades, training and technical documentation preferred Exposure to some of the recent ...