151 to 175 of 969 Service Delivery Jobs in England

reliable and effective IT support. The Role As a Deskside Analyst, you will act as the primary escalation point for complex IT incidents and service requests that cannot be resolved by the Service Desk. Working both remotely and on-site, you will provide advanced technical support, perform detailed … diagnostics, and ensure issues are resolved efficiently and effectively. You will play a key role in maintaining service reliability, supporting business-critical systems, and delivering a high-quality user experience while adhering to ITIL best practices. Key Responsibilities Act as the main technical escalation point for complex IT incidents ...

Full-time | Permanent Salary: £45,000 – £55,000 DOE + Benefits + Training and Certifications Lead Technical Excellence Our client is a growing Managed Service Provider delivering Microsoft Cloud, Cyber Security, Connectivity and IT Support solutions across the UK. They are looking for an experienced Technical Services Manager … lead their Helpdesk, Projects and Technical Engineering teams while driving service excellence, operational improvement and customer satisfaction. Working alongside senior leadership, you'll develop their engineers, oversee technical delivery, support business growth and help shape the future of their technical services. The Role You'll provide leadership across ...

business change needs, assess the impact of those changes on IT&D infrastructure and systems, capturing, analysing and documenting requirements. Supporting the communication and delivery of those requirements for complex and strategic IT business solutions across the Authority typically requiring up to 200 man days of project resources. … Sussex County Council and Brighton & Hove City Council. This role sits in the Engagement & Digital Innovation team within the Orbis IT & Digital Service. This Service provides mission critical operational support, innovative project delivery and dynamic strategic leadership that underpins delivery of the business priorities and service ...

Service Desk Manager - Managed Services Provider Location: Hybrid/London Salary: Up to 60,000, depending on experience A growing Managed Services Provider is seeking an accomplished Service Desk Manager to take ownership of both the Service Desk function and wider Service Operations. This position offers … opportunity to influence service quality, strengthen customer relationships, and drive operational maturity across a growing organisation. The successful candidate will oversee a team of 5+ engineers, ensuring the smooth running of day-to-day support while embedding ITIL-aligned processes that enhance consistency, efficiency, and customer satisfaction. The Service ...

they work. As their business continues to grow, they're looking for an experienced Technical Services Manager to lead their technical teams, drive service excellence and play a key role in shaping the future of their service delivery. This is a genuine leadership role where youll influence … they'd love to hear from you. The Opportunity Youll lead their Helpdesk, Field Engineers, Projects and Technical Specialists, ensuring customers receive an outstanding service while helping our engineers reach their full potential. Youll balance operational leadership with technical oversight, working closely with customers, suppliers and our commercial teams ...

leadership role and shape the future of dementia services across Humber and North Yorkshire This is a high impact leadership opportunity to lead the delivery and ongoing development of our dementia support services across diverse and largely rural counties. You will play a critical role in ensuring people affected … dementia receive high quality, accessible and person-centred support, by expertly managing the delivery of a number of service contracts. You will be familiar with working within the Health and Social Care landscape and the challenges that people with dementia face regarding access to diagnosis, appropriate care ...

Line Service Desk Engineer Excellent opportunity to join a growing Managed Service Provider delivering tailored IT support, cloud solutions, cyber security, and consultancy services to a broad client base. * Full-time, permanent role focused on 3rd line support, technical escalations, infrastructure maintenance, and project delivery within … role in Botley with regular travel to customer sites. * To apply, please email Who is the client? Our client is an established UK Managed Service Provider delivering high-quality IT support, consultancy, and strategic technology solutions to organisations across a range of sectors. They pride themselves on building long ...

inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Data Delivery Lead Job LocationsUK-MaidenheadPosted Date3 days ago(11/08/2026 07:50)Job ID2026-6393# of Openings1CategoryInformation TechnologyBandingNA Job Purpose This role … Data Delivery Lead position tackling a complex upgrade challenge. Over time, heavy customizations have made it difficult for customers to adopt new product versions. The lead will coordinate a strategic plan with engineering to streamline the upgrade path, ensuring customers can access the latest features, reducing churn. Duration ...

Company description IT Service Desk Team Leader Salary: £41,772 - £44,300 per annum plus excellent benefits Location: Walsall, West Midlands Contract: Full Time, Permanent, 37 hours per week Closing Date: 16th August 2026 Interview Date: 25th August 2026 (Teams) and from 2nd September 2026 (In-Person … were transforming the way we deliver digital services to support our colleagues and customers. Were looking for an experienced and people-focused IT Service Desk professional who can lead our frontline IT support team and help shape an exceptional service experience across the organisation. As our IT Service ...

week). Minimum three days per week in the office Record seeks an experienced and technically capable Head of Infrastructure to lead the delivery, operation, security, and continuous improvement of the firm's global infrastructure services. Reporting to the CTO, this role is responsible for ensuring that infrastructure platforms … operational management and requires an individual capable of leading a high‐performing team while maintaining close oversight of key technology platforms and third‐party service providers. The CTO retains ownership of technology strategy, architecture, cyber strategy, technology risk, operational resilience governance, technology budgets, and Board-level technology reporting. ...

role in supporting and enhancing their enterprise systems. This role will lead the Digital Corporate Applications Procurement team, overseeing the support, maintenance and delivery of procurement systems across the ERP estate. You will ensure our procurement applications are reliable, integrated and aligned to business needs while enabling ongoing transformation. … with SAP or equivalent ERP systems. Proven experience in application management and system delivery. Strong stakeholder management and leadership experience. Experience working in Agile delivery environments. Key Responsibilities for the Procurement Application Team Lead: Lead and manage the Procurement Applications team, ensuring effective delivery of support and development ...

Service Delivery Manager Grade: 5.2 Pay: £42,740.88 Annually plus Veolia benefits Location: Camden Office, Alperton Central Depot, Marsh Road, Alperton Lane, Wembley, Middlesex, HA0 1ES Hours: Full time, 40 hours per week, Monday to Friday, 6:00am to 15:00pm. Working 1 in 4 weekends What … relevant training. Ensure staff use the appropriate PPE, tools, systems and equipment. Review and analyse operation data to ensure an industry leading customer service is maintained whilst maximising contract performance. People management including welfare, performance, attendance, disciplines, grievances and training. Ensure the budget is met and rationalised. Update ...

assist in the development, maintenance, analysis and interpretation computer-based information/data and monitoring systems, including Geographic Information Systems (GIS) to ensure effective service delivery and quality, accessible information for the Service to aid quality decision making Undertake surveys and research, collect planning data, and design … policy development, monitoring and the wider planning services Prepare material, maps, illustrations and other technical information to support the Local Plan and wider planning service Support policy development and monitoring, including contributing to the Local Plan and Development Management processes Assist with the preparation and implementation of policies ...

Technology (OT) transformation. This role is ideal for an experienced support engineer with knowledge of telemetry, SCADA, Operational Technology, application support, databases and IT Service Management. You will support business-critical OT and telemetry systems, provide 2nd line application support and work closely with technical teams, project managers, service delivery and business stakeholders. Key Responsibilities Provide 2nd line support for business-critical applications and OT systems Perform database configuration in line with established standards Investigate and resolve incidents, problems and technical faults Support BAU implementations, upgrades and service transition activities Liaise with IT service desk ...

Fractional IT Partner. As a Technical Account Manager, you will be the trusted point of contact for key clients, ensuring they receive exceptional service while identifying ways technology can help them achieve their business objectives. You will combine commercial awareness, relationship management, and technical understanding to deliver value, strengthen … strong relationships with senior business and technical stakeholders Understand client priorities, challenges, and long-term goals Advocate for your clients internally to ensure outstanding service delivery Drive Growth & Strategic Value: develop and execute account plans; identify upselling and cross‐selling opportunities; support client retention through proactive engagement; partner ...

Drive seamless onboarding and lifecycle delivery, partnering across operations and technology to boost quality and processing now. As an IMOS Service Delivery Vice President within Client Account Services (CAS), you will lead the end-to-end delivery of client account reference/static data readiness … Investment Middle Office Services clients. The CAS IMOS Service Delivery team supports a broad range of client types across our global footprint, coordinating account lifecycle and onboarding requests ranging from product expansions and new account launches to onboarding of new third parties and account/fund closures. This ...

+ Bonus | Hybrid (Uxbridge) | IT We're looking for a Technical Operations Manager to lead our Technical Support and Field Services teams, ensuring the delivery of exceptional technical support, operational excellence, installation quality, and customer service. This is a fantastic opportunity for someone who enjoys combining people leadership, technical … solving, operational performance, and continuous improvement in a fast-paced technology environment. What you'll be doing Leading and developing Technical Support and Field Service teams Acting as the senior technical escalation point for complex customer and operational issues Driving SLA performance, service quality and customer satisfaction Managing ...

support frontline community healthcare. Reporting directly to the Chief Information Officer, you will provide operational leadership across a broad portfolio encompassing clinical systems, digital service delivery, technical architecture, cyber security, digital training and service transitions. As a member of the senior digital leadership team, you will help … outcomes for patients, staff and partner organisations. Main duties of the job About the Role The Deputy CIO (Digital Services) will lead the operational delivery of critical digital services across the organisation. You will oversee clinical systems, digital infrastructure and service management functions, ensuring systems remain secure, reliable ...

Wanstor Limited in London (hybrid) seeks a Director of Operations to lead our managed services engine—service delivery, project delivery and technical support. You will own end-to-end performance and drive AI-enabled transformation for client outcomes. You will partner with the COO, lead senior teams ...

Deputy Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Deputy Service Manager Location: Romford, please note that this location does … week Monday to Friday on a rota varying between 08:00 - 21:00. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required. You will also take part in our out of hours ...

were ranked #24 globally and #3 in the UK in the MSP 501, the industry’s most rigorous ranking of managed service providers.We’re now investing in a new Technology Success model – moving beyond reactive IT support to become a proactive strategic partner that helps clients continuously improve their … client’s behalf and presents it back in language their business understands. It’s a genuinely senior, advisory role: you’re freed from technical delivery, service tickets and proposal writing so you can focus entirely on strategy and relationships. You will also form a close working relationship with ...

Service Delivery Manager Grade: 5.2 Pay: £42,740.88 Annually plus Veolia benefits Location: Camden Office, Alperton Central Depot, Marsh Road, Alperton Lane, Wembley, Middlesex, HA0 1ES Hours: Full time, 40 hours per week, Monday to Friday, 6:00am to 15:00pm click apply for full job details ...

Analyst to join our growing Employee Experience and HR practice with a focus on the UK public sector. This role supports the design and delivery of HR Service Delivery solutions on the ServiceNow platform, helping organisations improve HR operations, streamline workflows and enhance employee experiences.You will work … closely with business stakeholders, delivery teams and customer representatives to capture requirements, map processes and support the delivery of ServiceNow HRSD capabilities such as case management, employee portals, knowledge management and HR services.This is not a hands-on configuration or development role. Instead, you will ...

Applications and Security teams, the role will focus on foundational cloud setup, serverless components, core PaaS databases, platform health, security alignment and practical self-service infrastructure blueprints. A key objective of the assignment will be to create clear architecture, operational and best practice guides that enable internal development … build and deploy applications securely and efficiently, aligned with Forsters' information security baselines. While longer-term strategy includes modern CI/CD patterns and delivery pipelines, this role will primarily establish the Azure platform foundations and contribute to a pipeline roadmap that can be operationalised over time. Hours ...

Obsolescence Manager Location: Huntingdon, UK Clearance level - High - (DV) Developed Vetting UNLEASH YOUR POTENTIAL As the QDC Portfolio Obsolescence Manager, encompassing the three service elements, you will act as the focal point for portfolio-level obsolescence management, ensuring lifecycle risks are identified, assessed, managed, and reported in accordance with … accountable to the Chief Engineer for ensuring that obsolescence risks, issues, and opportunities are captured, assessed, escalated, and governed through the appropriate portfolio, programme, service-management, and change-control routes. The role will also liaise with Architecture, Engineering, ITAM, Service Configuration Management, and Service Design stakeholders ...