151 to 175 of 1,979 Service Delivery Jobs in England

looking for an experienced and motivated Building Management System (BMS) Service Team Leader to join our Smart Infrastructure division. In this role, you'll combine hands‐on technical expertise with leadership responsibilities to deliver BMS service activities across customer sites. You'll coordinate engineering workloads, support service delivery, and play a key role in the growth and development of the team. This role involves regular travel to customer sites across the UK, typically three days per week. Your defined geographical area will be the North of the UK (primarily Birmingham, Leeds, Liverpool and Manchester). ...

colleagues to work efficiently and serve clients effectively. You will lead a team of ten people with three direct reports covering the IT department service delivery, operations and project management functions. The role has operational accountability for IT service delivery, training, cyber security, technology compliance, infrastructure … operational resilience. The Head of IT also manages suppliers and ensures that incidents, risks, controls and service performance are managed effectively. In addition, the role leads the IT project management function, ensuring that technology projects are effectively governed, appropriately resourced and delivered successfully into operational service. Working closely with ...

Morson Human Resources Limited is seeking a Senior Service Delivery Manager to lead IT service delivery for a high-profile UK nuclear SMR programme. The role focuses on transforming and maturing service delivery, governance and user experience across a large-scale environment. ...

Morson Human Resources Limited is seeking a Senior Service Delivery Manager to lead IT service delivery for a high-profile UK nuclear SMR programme. The role focuses on transforming and maturing service delivery, governance and user experience across a large-scale environment. ...

About The Role Summary: You will act as the strategic service lead for assigned customers, owning the end-to-end client relationship and ensuring the successful delivery of learning solutions that meet business and talent development objectives. Through strong stakeholder management, commercial awareness, and operational leadership, you will … drive service excellence, continuous improvement, programme growth, and customer satisfaction while leading a high-performing Service Delivery team. Role Responsibilities: Develop strong relationships with Customer Relationship Directors (CRDs) and Sales teams to scope new programmes and services, ensuring customer requirements are clearly defined and translated into effective ...

Role: Technical Service Delivery Manager (Technical Account Manager) Location: London, UK - With Occasional onsite presence) Type of role: 6 Month Contract with Potential extension Payrate : £28 Per Hour - £32 Per Hour Inside IR35 Target Industry: Service Providers/Networking Telecoms Are you an operational leader with … foundation in network infrastructure and crisis management? We are looking for a Technical Account Manager to act as the primary operational liaison for key Service Provider clients across Northern Europe and the UK. What You'll Do Drive Incident Escalations: Act as the critical point of escalation during high ...

looking for a n experienced and motivated Building Management System (BMS) Service Team Leader to join our Smart Infrastructure division . In this role, you'll combine hands-on technical expertise with leadership responsibilities to deliver BMS service activities across customer site s. You'll coordinate engineering workloads … support service delivery, and play a key role in the growth and development of the team. This role involves regular travel to customer sites across the UK, typically three days per week. Y our defined geographical area will be the North of the UK (primarily Birmingham, Leeds, Liverpool ...

financial stability for the British people. The Bank of England is a diverse organisation. Each of our 5000 people are committed to public service and dedicated to promoting the good of the people of the United Kingdom by maintaining monetary and financial stability. Central Operations delivers critical functions that … management operations, retention, review and deletion services, and the operational controls, processes and management information that support effective lifecycle delivery. The role leads the delivery and continuous improvement of core operational information management services, including Freedom of Information and Subject Access Request handling, records management operations, Red List administration ...

Description Job Title: Service Delivery Professional Req ID: 62545 Job Function: Security Posting Start Date: 14/09/2026 Posting End Date: 28/09/2026 Division: UK Business Job Location: GBR BT Customer Site, GBR Ipswich - Orion Building, GBR-London-BTHQ One Braham Advertised Salary … This role requires DV Clearance and will be onsite 5 days a week in London or Ipswich What you’ll be doing Technically oversee Service Delivery Engineers, ensuring compliance with operational standards, electrical safety regulations, and customer service level agreements (SLAs). Develop, maintain, and enhance ...

Title: IT Service Delivery Engineer - L2/L3 Technical Operations Type: Full Time, Permanent Salary: £36,000 Location: LondonEnergy EcoPark, Edmonton About LondonEnergy: LondonEnergy operates the second largest waste contract in the UK, handling and processing nearly 750,000 tonnes of London's waste every year. We have … recycle 70% of items through our Reuse and Recycling Centres. About the role: We are looking for an experienced and technically capable IT Service Delivery Engineer to provide advanced L2 and L3 technical support across LondonEnergy's corporate, operational and multi-site technology environment. The role combines hands ...

underpinned by technology created with purpose.Your RoleThis is a high-impact role within the Cloud Advisory capability unit, contributing to our leadership in Service Management, AI-enabled Operations and Cloud Transformation across clients in a variety of industry sectors.As a Consultant in Service Management Transformation, you will support … clients in modernising their service management capabilities, operational practices and technology environments through the adoption of cloud technologies, AI, automation and modern service management principles. Working as part of multidisciplinary teams, you will contribute to assessments, transformation programmes and service improvement initiatives that enhance business outcomes, user ...

account in the UK To support KAM organization with product and solution expertise on different levels in pre-sales, design, and delivery of customer projects. Position Ericsson as a thought and technology leader. Secure that customer feedback is shared with EMEA and BU Networks organization. This role is critical … delivering exceptional customer outcomes, and providing technical leadership in presales engagements. The ideal candidate will have strong experience in both technical presales and services delivery, with a focus on NMS strategies that drive measurable value for Ericsson customers. This role will act as the techno-commercial leader ...

Service Delivery Manager - 3 Month FTC Birmingham, three days per week on site £40,000- £45,000 pro rata + £5,000 car allowance We're recruiting a Service Delivery Manager for a Birmingham based technology business on an initial three month fixed term contract. … business requires someone who can quickly take ownership of customer relationships and day to day service delivery click apply for full job details ...

agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.## About Agentforce ServiceAgentforce Service is Salesforce's complete agentic service platform — built for every type of service, in any industry, across any channel. Powered by Agentforce … only platform where AI agents and human service representatives work together in real time to resolve issues faster, personalise every interaction, and deliver support across every channel — spanning **customer service, IT Service Management (ITSM), and HR service** to unify service delivery across every department ...

will involve taking the day-to-day lead on the administration of three large DB pension schemes, with a particular emphasis on client management, service delivery and building strong relationships with key stakeholders. It offers the opportunity to take greater ownership of client relationships while remaining closely involved … technical and operational delivery of complex DB administration.Opportunity to deputise for the manager. The Role You will act as a key point of contact for three large Defined Benefit schemes, ensuring a high-quality administration service and supporting the effective management of client relationships. Responsibilities will include: Leading ...

Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 81 for Q2 2026. Underlying its services is FluidOne’s national fibre network, Platform … 000+ customers, including 200 channel resellers,with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. ...

strong, trusted relationships with key stakeholders through regular face-to-face meetings, virtual reviews, telephone contact, and email communication. Conduct Quarterly Business Reviews (QBRs), Service Reviews, and Strategic Planning Sessions with clients. Act as the primary point of contact for customer relationship management and account development activities. Drive customer … satisfaction, engagement, and long-term retention across the client portfolio. Account Retention and Growth: Achieve and maintain high client retention levels, targeting 100% Managed Service Contract Renewals and 80% Professional Services and Voucher Renewals Identify opportunities to expand customer engagement through additional Dataquest services, solutions, and strategic initiatives. Develop ...

strong, trusted relationships with key stakeholders through regular face-to-face meetings, virtual reviews, telephone contact, and email communication. Conduct Quarterly Business Reviews (QBRs), Service Reviews, and Strategic Planning Sessions with clients. Act as the primary point of contact for customer relationship management and account development activities. Drive customer … satisfaction, engagement, and long-term retention across the client portfolio. Account Retention and Growth: Achieve and maintain high client retention levels, targeting 100% Managed Service Contract Renewals and 80% Professional Services and Voucher Renewals Identify opportunities to expand customer engagement through additional Dataquest services, solutions, and strategic initiatives. Develop ...

looking to build your career in service management within a highly trusted, operational environment where your work genuinely matters? Do you enjoy taking ownership, keeping services running smoothly and working closely with customers and technical teams to make a difference? As a Junior Service Operations Manager, you will … deliver small-scale services or take responsibility for a defined component of a larger service, under the direction of a senior delivery manager. You will support the successful delivery of services to agreed cost, risk, quality and performance targets, while ensuring services are set up for long ...

Summary of Role To analyse financial and operational data to provide actionable insights that drive business performance, optimise service delivery, and support strategic decision-making across the organisation. Bridge the gap between finance, operations, and business units to enhance profitability and operational efficiency. What you will be doing … Prepare and analse monthly, quarterly, and annual financial performance reports comparing actual results against budgets and forecasts, identifying variances, trends, and drivers across service lines, business units, and regions. Monitor key financial metrics and analyse operational metrics including service delivery efficiency, utilisation rates, productivity, quality indicators ...

Role Summary The IT Service Operational Readiness Lead is responsible for ensuring that new or changed IT services are fully prepared for operational support before deployment into live environments. This role acts as the bridge between project delivery teams, service management, operations, and support functions to ensure … business readiness activities are completed, documented, and approved. Key responsibilities include coordinating operational acceptance, support models, knowledge transfer, training, documentation, risk management, and service handover activities to support successful service transitions. EEO and Inclusion Statement We are committed to creating an inclusive environment where everyone can thrive. ...

groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Managed Service Lead(Security) Location: Hampshire (onsite 5 days per week) DXC Technology is looking for an experienced technical team lead responsible for the DMZ Managed … based role responsible for ensuring the right skills are in place at the right time to meet client demand, working closely with account leadership, delivery teams, and recruitment. At DXC Technology, we are committed to building an inclusive workplace where everyone can succeed. We actively encourage applications from neurodiverse ...

Service Delivery Manager Department: Cyber Services and Capabilities Employment Type: Permanent - Full Time Location: GBR Manchester Hardman Boulevard Description We are a global community of highly talented individuals working together to create a safer future, driven by our mission to make society more secure. Together, we make this … mission possible. We are looking to strengthen our team with new Service Delivery Managers (SDMs) . Do you have a passion for serving customers and helping them use our services to improve their cybersecurity? If so, join our SDM team and help manage our growing client base alongside ...

Requirements Lenovo Solutions & Services Group (SSG) is looking for a customer-focused and technically skilled Field Technical Consultant (FTC) to join our EMEA delivery organization. In this role, you will act as a trusted advisor for strategic customers, driving service excellence, managing critical escalations, and helping organizations maximize … services. You will combine technical expertise, customer relationship management, and analytical problem-solving to deliver exceptional customer experiences while proactively identifying opportunities for service improvement. As part of the EMEA Delivery team, you will report directly to the Director, DWS Delivery - EMEA and collaborate with customers, support ...

coordinate cross‐functional teams and resources. Additionally, this critical role will drive the design and implementation of the Finance Target Operating Model and Service Delivery Model, end‐to‐end process excellence. This role will have direct people management responsibility, providing expert leadership and detailed guidance to ensure best … identify, and proactively mitigate execution risks by implementing structured risk management processes. Manage and execute the future‐state Finance Target Operating Model (TOM) and Service Delivery Model (SDM) as part of the transformation. Conduct comprehensive Current‐State Assessments (CSA) of Finance processes/capabilities, perform Work Activity Analysis ...