151 to 175 of 1,805 Service Delivery Jobs in England

Resourcing Lead (D365) Remote | Unlimited Holiday | Turn changing demand into clear resourcing decisions that protect delivery Infinity Group are a innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services. With a robust team … utilisation. Rather than simplyescalating issues, you will work through the options, recommend the best route forward and resolve problems before they affect customers, delivery or growth. Working across Project Management, Service Delivery, Sales and practice teams, you will give thebusiness the information and confidence to make faster ...

Resourcing Lead (D365) Remote | Unlimited Holiday | Turn changing demand into clear resourcing decisions that protect delivery Infinity Group are a innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services. With a robust team … utilisation. Rather than simplyescalating issues, you will work through the options, recommend the best route forward and resolve problems before they affect customers, delivery or growth. Working across Project Management, Service Delivery, Sales and practice teams, you will give thebusiness the information and confidence to make faster ...

solutions for all industries. Atos Group is listed on Euronext Paris.The teamThe CEO Office team supports the UKI business priorities to deliver improved service delivery, account profitability, customer experience and loyalty by driving quality, assurance, service innovation and continuous improvement across the UKI industries, business lines … Quality Analyst is to drive forward improvement activities as defined by the department head which could relate to:Customer Experience and loyaltyService Delivery productivity and efficiencyAccount quality improvements Quality of service and service assuranceThe initiation and progress of internal agreementsThe end-to-end management of document signatureOther ...

title: Service Transition Lead Contract type: Fixed Term (24 Months) Location: Manchester Salary: Manchester £55,000 - £60,000 Working arrangements: Hybrid, with a minimum of 2 days per week in the office Support the successful transition of critical technology services that support millions of learners across the UK. This … opportunity to take a leading role in the delivery of technology change across AQA. You'll work with senior technology leaders, project teams and operational stakeholders to influence how services are introduced, ensuring change is delivered successfully and sustainably across a complex technology landscape. If you're an experienced ...

Senior Onsite AV Technician is responsible for the delivery, operation, and continuous improvement of audiovisual and video conferencing services across London client sites. Acting as a senior technical resource and escalation point, the role ensures the highest standards of service delivery, operational excellence, and customer experience while … supporting business-critical meetings, executive events, and collaboration technologies. The role requires strong technical expertise, professional stakeholder management, and a proactive approach to maintaining service quality, identifying improvements, and reducing service disruption. The Senior Onsite AV Technician will provide leadership within the onsite team, support knowledge sharing ...

specified Full-time Senior Operations Job Description Service Architect Main purpose of the job The main purpose of a Telefónica Tech Service Architect will: support service design elements of sales, pre-sales, bid opportunities, service implementation, and service opportunities aligning with Telefónica Techs strategic delivery of Policing services act as the primary service design & architecture interface between the customer and Telefónica Tech. work closely with service delivery and project teams on all new projects and services to be delivered, providing guidance, direction and advice on service architecture and delivery. ...

performing digital services that improve the lives of people across the UK. You will lead a world-class professional services practice focused on Managed Service Operations defining best practice, coaching and developing teams, championing Made Tech’s operational excellence, and continuously evolving our operational models, standards, and capability. … Head of Managed Service Operations – Head of Practice, reporting to the Head of Managed Services, you will help set the strategic direction for how we operate, optimise, and assure services across our Managed Service portfolio. You will work closely with Service Delivery Managers, engineers, incident ...

Location : This is a remote role, offering the flexibility to work virtually from anywhere within the UK. Contract Type : Permanent The Opportunity As a Service Architect, you will design and develop IT services that meet and exceed customer and business expectations. You will be involved throughout the entire … service lifecycle—from early strategy through design, transition, operation, and continuous improvement—ensuring services align with business goals and requirements. This includes defining service standards, policies, processes, and architectures that guide implementation and operation of the services, while optimising the customer experience and service value. To excel ...

/deskside support agents. This role is central to Aurora’s IT support strategy, ensuring seamless global operations and delivering measurable outcomes, including improved service delivery, reduced incident recurrence, and high customer satisfaction. As the IT Site Support Manager, you will inspire and develop a high-performing team … customer-focused IT culture committed to excellence. You will oversee the resolution of local IT issues ensuring support requests are resolved within agreed Service Level Agreements (SLAs) to minimise business disruption. Additionally, you will manage the full lifecycle of end-user devices and IT assets, from onboarding to decommissioning ...

role Head of Transformation & Delivery Farringdon, London or Nottingham Full Time/Perm Job advert We are looking for an experienced Head of Transformation & Delivery to lead organisational change from analysis and early solution design through to delivery, adoption, service improvement and benefits realisation. Reporting … customers, residents, communities and colleagues. This is an opportunity for a collaborative leader who combines business partnering and analytical insight with strong portfolio management, delivery assurance and change leadership. You will lead business consultancy, Portfolio & PMO, business analysis and service improvement, and change and adoption activity, aligning stakeholders ...

Group is a fast-growing, highly accredited, award-winning international group of tech companies. Specialising in the supply of software, IT hardware, training and service solutions to the public sectors, business and pro media markets.Academia has dedicated relationship Account Managers that specialise in providing the highest level of customer … dedicated Account Manager who will take the time to understand your situation and consult appropriately. Job Openings Workplace type Location Work type Problem & Service Delivery Manager Problem & Service Delivery Manager Posted 15 days ago Problem & Service Delivery Manager Posted 15 days ago On-site ...

space, there’s no limit to where a career at BAE Systems could take you. Job Description: BAE Systems is transforming its IT Service Integration and Management (SIAM) capability to operate across a modern multi-partner environment. As part of this transformation, the IT Partner Manager … role within the retained Digital Service Integrator (DSI), embedded within the service towers and focused on strengthening service outcomes by building effective relationships with strategic partners and ensuring services remain aligned with business priorities and user needs. The role moves beyond traditional supplier management and transactional governance. ...

Security Delivery Manager + SC cleared role - current active clearance is essential +Hybrid working +Inside IR35 +£500 - £550 a day We are seeking an experienced Security Delivery Manager with a strong background in Identity and Access Management (IAM), Privileged Access Management (PAM) and security services to support … development and implementation of new security operating models and processes. Working closely with customer application owners, certification owners, security teams and service operations, you will be responsible for defining onboarding strategies, developing workflows and establishing effective service delivery and BAU support processes. This is a customer-facing ...

underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Service Level & Continual Improvement Manager Location: London (onsite 5 days per week) Due to the nature of the work and the customers we support … United Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations. The Service Level & Continual Improvement Manager is responsible for ensuring IT services meet agreed service levels and that continual improvement delivers measurable business and customer ...

Title: Service Management Analyst Reports to: Manager, Service Management Department: Service Management Location: London, United Kingdom – Remote Schedule: 9:00 AM – 6:00 PM Eastern Time Term: International Contractor About Atlas Technica Atlas Technica’s mission is to shoulder IT management, user support, and cybersecurity … strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Position Overview We are seeking a Service Management Analyst to join our growing Service Management team. This is a proactive, client-facing role responsible for improving service performance, driving ...

Technical Delivery Manager Join a team where Purpose is at the heart of everything we do, Ambition drives us to be the best we can be, Respect shapes our culture and Trust builds our foundation. We're not just hiring — we're inviting you to build the future with … Working hours: 35 hours per week is full time. Salary: £65,000 - £72,000 depending on skills and experience Location: London Reporting to: Technology Delivery and Enablement Manager By joining our team, you'll enjoy the best of both worlds – hybrid working and the collaboration of a great office ...

Wide Hybrid | Permanent | £75,000-£90,000 + Bonus + Benefits Have you designed case management, service operations or customer workflows on ServiceNow, and want to help shape a new practice from the ground up? A major global transformation consultancy is building a dedicated ServiceNow CRM and Customer Workflows … have real input into all of it. You'll do that alongside client work that runs end to end: getting into a client's service operations, designing a better operating model and building the business case, then staying with the programme through delivery to make sure what gets ...

title: Service Desk Team Manager Salary: £35,000 - £40,000 (DOE) Location: Nottingham (with weekly travel to Lincoln) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Employee of the Quarter, Employee Referral program We're looking … experienced Service Desk Team Manager to join XMA, leading and developing a team of 1st Line Analysts while driving performance and service excellence. Based in Nottingham, with weekly travel to Lincoln, you'll play a key role in ensuring the smooth running and continuous improvement of the service ...

Telefónica Tech UK&I is seeking a Service Delivery Manager to drive end-to-end service delivery for assigned customers and ensure contractual service levels are met. The role collaborates with delivery teams to sustain strong customer relationships and maximize service value. … will focus on continual service improvement, risk management, and cost coverage while engaging with stakeholders across the customer organization to grow the Telefónica Tech footprint. #J-18808-Ljbffr ...

D365 Business Central Service Lead Tunbridge Wells & Client Site | Unlimited Holiday | Keep customers productive, secure, and moving forward by turning IT change into business value. Infinity Group are a innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation … focus on people, expertise, and commitment to excellence underscores our mission to make a positive impact in the tech industry. Role Overview: The Managed Service Team Lead exists to ensure our Dynamics 365 Business Central customers receivea responsive, reliable service that protects their operations and builds confidence ...

D365 Business Central Service Lead Tunbridge Wells & Client Site | Unlimited Holiday | Keep customers productive, secure, and moving forward by turning IT change into business value. Infinity Group are a innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation … focus on people, expertise, and commitment to excellence underscores our mission to make a positive impact in the tech industry. Role Overview: The Managed Service Team Lead exists to ensure our Dynamics 365 Business Central customers receivea responsive, reliable service that protects their operations and builds confidence ...

Software Licensing, AI-enabled solutions, Mobile, IoT, Billing Automation and Hardware . You'll own the frameworks, governance and processes that bridge Product, Sales, Service Delivery, Operations, Finance and Technology, ensuring products move seamlessly from concept to launch and into business-as-usual operation. Key Responsibilities … agreed readiness criteria before entering the market Establish and manage go/no-go launch processes covering pricing, billing, provisioning, support, enablement, compliance and delivery readiness Assess the operational feasibility of new propositions, ensuring products can be effectively quoted, provisioned, billed and supported Drive cross-functional product launch programmes ...

Softcat plc in the UK is hiring a Tech Tower Service Delivery Manager to lead the service delivery for a defined Tech Tower, acting as the main point of contact for customers, partners and internal teams. You will own relationships, drive service reviews, report … service performance, and contribute to CX programmes while shaping delivery strategy. You will collaborate with cross‐functional teams to implement improvements, manage escalations, and build strong stakeholder relationships. #J-18808-Ljbffr ...

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery ...

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery ...