126 to 150 of 1,805 Service Delivery Jobs in England

Continual Service Improvement & Service Quality Lead

Hiring Organisation
DXC Technology
Location
London, England, United Kingdom
underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone.Continual Service Improvement & Service Quality LeadLocation: London (onsite 5 days per week)Due to the nature of the work and the customers we support … United Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations.The Continual Service Improvement (CSI) & Service Quality Lead is responsible for driving service excellence through the leadership and governance of continual improvement and quality management ...

HEAD OF SERVICE OPERATIONS

Location
Greater London, England, United Kingdom
Contract Rate : 500 Contract Job : 1 Salary range high : 600 Salary range low : 500 London Contract Consulting GBP500 - 600 per day Head of Service Operations/Director of Service Management We are looking for an experienced Head of Service Operations/Director of Service Management … join a global technology and AI organisation undergoing significant business and technology transformation. This is an opportunity for an established Service Management leader to take ownership of complex, business-critical live services operating across multiple regions. The successful candidate will bring strong operational leadership, commercial awareness and the ability ...

Service Delivery Support Analyst

Location
Kettering, England, United Kingdom
seeking a motivated and customer-focused Service Delivery Support Analyst to join the Digital Technology Services team at Northamptonshire Healthcare NHS Foundation Trust. This is an exciting opportunity to support the delivery, performance, and continual improvement of IT services across the Trust. Working within the IT Service Management function, you will help manage incidents, service requests, changes, problems, and major incidents, ensuring reliable digital services that support patient care and operational delivery. You will work closely with technical teams, stakeholders, end users, and suppliers to monitor service performance, coordinate service management activities ...

Network Service Coordinator

Location
Greater Manchester, England, United Kingdom
organised, customer-focused professional with a passion for delivering exceptional service? We're supporting the search for a Network Service Coordinator to join a high-performing team responsible for coordinating and supporting critical network services across a complex technical environment. This is a fantastic opportunity to work … heart of service delivery, acting as a key point of contact between technical teams, stakeholders and suppliers to ensure network services remain efficient, secure and reliable. What you'll be doing: Coordinating network service requests, incidents and changes across multiple stakeholders Monitoring service performance and driving ...

Project Manager - Infrastructure - Kingston - Hybrid - £75,000

Location
Staines-upon-Thames, England, United Kingdom
Infrastructure Project Manager - £70,000 - Kingston, Surrey - Hybrid Prince 2 - Project Manager - Service Delivery - Agile A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focusedIT Project Manager & Service Delivery Manager to join their Technology Team. This … broad and highly visible role, responsible for bringing structure, governance and accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business stakeholders, finance and third-party suppliers to ensure projects and operational activity are delivered ...

IT Service Delivery Manager (1 year FTC/Retail)

Location
Royal Borough of Greenwich, England, United Kingdom
Company: Retail Company Position: IT Service Delivery Manager Contract: 1-year fixed term contract Location: London or Amsterdam (Hybrid) Salary: 55,000 – 65,000 GBP + 10% Bonus Job responsibilities: L1 triage & ownership: Act as regional L1 triage layer — validate severity/impact, capture data and route incidents … knowledge and control within future autonomy. Major incident management: Coordinate major incidents end-to-end (e.g. authentication/M365 outages, store-down events), driving service vendor and other resolvers to resolution and clear user communication. Problem management: Turn recurring incidents into root-cause fixes and reduce avoidable demand. 2. ...

Head of Service Managment and Operation

Location
Greater London, England, United Kingdom
HEAD OF SERVICE MANAGEMENT andamp; OPERATIONS – LONDON (HYBRID) £1,000 Per Day (DOE) | Inside IR35 (TBC) | 6-Month Contract | ASAP Start Senior interim leadership opportunity within a major UK organisation undergoing significant technology transformation Circa £1,000 per day (DOE), initial 6-month contract with potential extension … months West London – 3–4 days per week onsite Lead improvements across IT Infrastructure, Cloud, Networks, Applications and Service Management ABOUT THE CLIENT We’re supporting a major UK organisation embarking on a significant programme of technology modernisation and operational improvement. Following a period of underinvestment in technology ...

Service Delivery Manager (LR09)

Location
Shawbury, England, United Kingdom
shaping the future of air traffic management, and together, we will elevate aviation safety and efficiency worldwide! The Role We are looking for a Service Delivery Manager to join Aquila in leading a team of Air Traffic Engineers who support Communications, Navigation and Surveillance systems at MOD sites … will lead engineering support to a wide range of Air Traffic Management equipment located at RAF Shawbury, RAF Valley, and RAF Aberporth, within Service Operating Area 04 & 07. This role provides an opportunity to contribute to the organisation’s goals and support the work of the wider team. ...

Customer Success Manager - Strategic Accounts

Location
England, United Kingdom
strength for building robust relationships with a range of stakeholders. The ability to identify opportunities to delight and wow customers. Proven experience of Service Delivery best practices (including ITIL). An innovative approach to problem solving. Effective communication and negotiation skills at all levels, technical through to directors. … ability to motivate and galvanise disparate teams to deliver against customer requirements. Key Accountabilities Provides strategic leadership and direction for the delivery of pre- and post-sales services and support to customers, as well as strategic planning 6 months, 1 year and 2 years in advance. Manages all facets ...

IT Project Manager - Infrastructure - £70,000 - Kingston, Surrey - Hybrid

Hiring Organisation
Ashdown Group
Location
Kingston Upon Thames, South East, United Kingdom
Employment Type
Permanent Contract, Hybrid
Salary
£70,000
Infrastructure Project Manager - £70,000 - Kingston, Surrey - Hybrid Prince 2 - Project Manager - Service Delivery - Agile A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focused IT Project Manager & Service Delivery Manager to join their Technology Team. This … broad and highly visible role, responsible for bringing structure, governance and accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business stakeholders, finance and third-party suppliers to ensure projects and operational activity are delivered ...

Client-Focused Service Delivery Manager (IT MSP)

Location
Northwich, England, United Kingdom
Comms-care in Northwich is seeking a Service Delivery Manager to oversee end-to-end service delivery for assigned accounts, ensuring SLAs, KPIs, and governance are met. The role involves driving service improvements and ensuring contracts deliver value. The ideal candidate will have MSP experience … strong communication skills, and a customer-centric mindset, with a track record of managing service delivery and account relationships. #J-18808-Ljbffr ...

Network Support Coordinator

Location
West of England, England, United Kingdom
organised, customer-focused professional with a passion for delivering exceptional service? We're supporting the search for a Network Service Coordinator to join a high-performing team responsible for coordinating and supporting critical network services across a complex technical environment. This is a fantastic opportunity to work … heart of service delivery, acting as a key point of contact between technical teams, stakeholders and suppliers to ensure network services remain efficient, secure and reliable. What you'll be doing: Coordinating network service requests, incidents and changes across multiple stakeholders Monitoring service performance and driving ...

Support Consultant

Location
Reading, England, United Kingdom
exciting opportunity for an experienced Support Consultant to join our Secure Managed Services team. This role combines hands-on technical support with customer-facing service delivery responsibilities. The successful applicant will manage complex incidents and service requests, while also supporting managed service reporting, customer reviews, escalations … service governance and continual improvement. This role is suited to a Support Consultant who wants exposure to broader customer and service activity while remaining technically involved in day-to-day delivery. Responsibilities Manage complex incidents, service requests and customer escalations across supported customer environments, ensuring progress, actions ...

ERP & GBS Transformation and Adoption - Senior Manager (SC Clearable)

Location
West of England, England, United Kingdom
science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.YOUR ROLEIn this role, you will lead the design and delivery of complex HR Functions and Digital Transformation programmes that improve service delivery, enhance employee experience, and enable the adoption of new technologies … processes, and ways of working. Working with senior business, HR, shared services, and technology stakeholders, you will shape transformation strategies spanning operating models, service delivery, organisational change, workforce transition, and technology-enabled transformation, translating strategic priorities into measurable outcomes and sustainable value.You will bring deep expertise in people ...

SAP Service Delivery Manager - Outside IR35

Location
Manchester, England, United Kingdom
behalf of a client based in the North West of England, we are looking for a SAP service delivery manager for a six-month assignment with likely extensions Taking ownership of SAP service transition, governance and operational readiness, you'll ensure solutions move successfully within business … usual support while driving service quality, supplier performance and continual improvement Our client, a leading organisation within the energy sector, is seeking an experienced SAP Service Delivery Manager to support the transition and ongoing delivery of business-critical SAP services. This highly visible role will take ...

Client Service Manager

Location
Birmingham, England, United Kingdom
manage more than €1 trillion in assets. To strengthen our team in the UK (London or Birmingham) we are currently looking for a Client Service Manager We are seeking an experienced leader to head our UK Back Office Support Department. This senior leadership role is responsible … full suite of Back Office applications. The successful candidate will work closely with internal teams, third-party providers, and clients to ensure the delivery of high-quality support services. About the Candidate This opportunity is ideally suited to an accomplished people manager with significant leadership experience in a technical ...

Client Service Manager

Location
Greater London, England, United Kingdom
manage more than €1 trillion in assets. To strengthen our team in the UK (London or Birmingham) we are currently looking for a Client Service Manager We are seeking an experienced leader to head our UK Back Office Support Department. This senior leadership role is responsible … full suite of Back Office applications. The successful candidate will work closely with internal teams, third-party providers, and clients to ensure the delivery of high-quality support services. About the Candidate This opportunity is ideally suited to an accomplished people manager with significant leadership experience in a technical ...

Cyber Services & Operations Lead

Hiring Organisation
BAE Systems
Location
Lancashire, United Kingdom
Employment Type
Full Time
Salary
70000 GBP Annually
Role Description This role has a dual responsibility. The first aspect is the operational management of the services within their remit, including ownership of service delivery, incident response, and the education service. The role is accountable for ensuring these services operate effectively and continue to meet business requirements. … line with business needs and objectives. The role is responsible for managing headcount requirements, budgets, and the Integrated Business Planning (IBP) elements across the service portfolio. A key part of the position is ensuring all services operate collectively, with effective coordination, alignment, and governance to deliver a cohesive ...

Managed Services Engineer

Hiring Organisation
Hunter Selection
Location
Birmingham, West Midlands, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£35000 - £50000/annum 31 days holiday, discount + more
Managed Services Engineer to join a growing managed services team in a newly created role. This position sits at the heart of service delivery and will focus on improving automation, security, monitoring, patch management, and endpoint management across a diverse customer base. This is an excellent opportunity … senior engineer with a background in MSPs who enjoys solving complex technical challenges, driving service improvements, and building scalable solutions that make a measurable difference. You'll work closely with technical, projects, support, and service delivery teams to improve operational standards and enhance customer outcomes. What ...

Managed Services Engineer – Birmingham

Location
Birmingham, England, United Kingdom
Managed Services Engineer to join a growing managed services team in a newly created role. This position sits at the heart of service delivery and will focus on improving automation, security, monitoring, patch management, and endpoint management across a diverse customer base. This is an excellent opportunity … senior engineer with a background in MSPs who enjoys solving complex technical challenges, driving service improvements, and building scalable solutions that make a measurable difference. You’ll work closely with technical, projects, support, and service delivery teams to improve operational standards and enhance customer outcomes. What ...

Managed Services Engineer

Location
West of England, England, United Kingdom
Managed Services Engineer to join a growing managed services team in a newly created role. This position sits at the heart of service delivery and will focus on improving automation, security, monitoring, patch management, and endpoint management across a diverse customer base. This is an excellent opportunity … senior engineer with a background in MSPs who enjoys solving complex technical challenges, driving service improvements, and building scalable solutions that make a measurable difference. You'll work closely with technical, projects, support, and service delivery teams to improve operational standards and enhance customer outcomes. What ...

Managed Services Engineer

Location
Portishead, England, United Kingdom
Managed Services Engineer to join a growing managed services team in a newly created role. This position sits at the heart of service delivery and will focus on improving automation, security, monitoring, patch management, and endpoint management across a diverse customer base. This is an excellent opportunity … senior engineer with a background in MSPs who enjoys solving complex technical challenges, driving service improvements, and building scalable solutions that make a measurable difference. You'll work closely with technical, projects, support, and service delivery teams to improve operational standards and enhance customer outcomes. What ...

Service Delivery, Senior Manager

Location
Greater London, England, United Kingdom
What this Job Entails: The Service Delivery Senior Manager is a client facing role and requires that you establish and satisfactorily manage client and employee expectations. The role requires leadership, strong ability to multitask, prioritize, communicate, and direct a very diverse set of teams. The responsibilities range from … also have company-wide effect. Your Roles and Responsibilities: Provide leadership to diverse operations teams Implement, monitor and timely report to customers on service delivery metrics Implement personnel onboarding, training, and service improvement activities, ensuring systems, methodologies, and procedures are in place and followed by each service ...

Service Delivery Manager

Location
City Of London, England, United Kingdom
Location: London - Hybrid Office attendance: Mondays and Thursdays in London, plus one day per month in Chelmsford, Essex Eurobase is looking for an experienced Service Delivery Manager to take ownership of service delivery for a key client using our Synergy2 enterprise (re)insurance platform. This … highly client facing role where you’ll act as the primary service contact, building strong relationships, managing expectations and ensuring service commitments are met. You’ll work closely with internal technical teams and third party providers, coordinating resources, managing escalations and driving service improvements. This ...

Service Delivery Manager

Location
Manchester, England, United Kingdom
Service Delivery Manager Department: Cyber Services and Capabilities Employment Type: Permanent - Full Time Location: GBR Manchester Hardman Boulevard Description We are a global community of highly talented individuals working together to create a safer future, driven by our mission to make society more secure. Together, we make this … mission possible. We are looking to strengthen our team with new Service Delivery Managers (SDMs) . Do you have a passion for serving customers and helping them use our services to improve their cybersecurity? If so, join our SDM team and help manage our growing client base alongside ...