126 to 150 of 584 Service Delivery Jobs in England

razorblue role: We are looking for a Service Delivery Team Leader to join our growing team of like-minded people. You will champion a client-centric mindset within your team and be dedicated to driving continuous service improvement. Providing an environment that empowers your team to excel … encompass: Manage a client support team in investigating issues, resolving requests, documenting incidents, adhering to SLAs, and ensuring excellent service. Direct line management of service desk staff including performance reviews, training, scheduling, and mentoring. Recruit and interview new hires. Monitor support delivery KPIs like response times, issue resolution ...

This is a great opportunity to join a long established, and continually growing business, where you will have the opportunity to take ownership of service delivery, to ensure continuous customer satisfaction.You may currently be in an identical role, and seeking a fresh challenge ...

Main Duties and Responsibilities Attack Surface Management (ASM) Analysts deliver our managed Polus Attack Surface Management service to our clients on a continuous basis to help them reduce risks to their internet‐facing assets. This involves validating vulnerabilities, performing manual discovery of their attack surface and helping our clients … exploit validation, light‐touch pentesting and Open‐Source Intelligence (OSINT) gathering Client Engagement ; translating client challenges into solutions that fit S‐RM’s ASM service offerings and value proposition, understanding and supporting the proposal process and ensuring delivery timelines are understood inline with project resourcing requirements Reporting ; delivering ...

step into a broader leadership role. Combining people management, client engagement and operational oversight, this position will play a key role in driving service performance and supporting the continued growth of the business. The successful candidate will act as the bridge between clients, technical teams and internal stakeholders - ensuring … high standard of support delivery while developing and mentoring a small team. Joining a business where visibility and collaboration are key, this role is well suited to someone who enjoys building relationships and leading from the front. Monday to Friday, 9:00am – 5:30pm hours with hybrid working available ...

seeking an experienced Service Lead to manage and optimise end-to-end facilitation and administrative support services across a large, complex, multi-stakeholder programme within a highly regulated environment. Key Responsibilities Lead ITIL-aligned service delivery, driving performance against SLAs/KPIs Own governance frameworks, reporting cycles …/Six Sigma methodologies Optimise workflows and introduce automation to improve efficiency Lead and develop high-performing facilitation and admin teams Tools & Environment ServiceNow (service management) MS365 (SharePoint, Teams, Excel) Power BI (dashboards & reporting) Jira/Confluence (workflow & knowledge management) Structured governance frameworks and automation tooling Experience Required Service ...

Description An experienced IT Manager responsible for leading and managing IT service delivery across the organisation. You will act as the primary operational link between IT and the business, ensuring the delivery of secure, resilient and customer-focused IT services that support organisational priorities. The role combines … people leadership, service performance management and strategic input Client Details This organisation operates within the public sector and is committed to providing essential services to its community. As a small-sized entity, it offers an opportunity for professionals to make a tangible impact in their role. Description ...

experienced IT Manager responsible for leading and managing IT service delivery across the organisation. You will act as the primary operational link between IT and the business, ensuring the delivery of secure, resilient and customer-focused IT services that support organisational priorities. The role combines people leadership … service performance management and strategic input Client Details This organisation operates within the public sector and is committed to providing essential services to its community. As a small-sized entity, it offers an opportunity for professionals to make a tangible impact in their role. Description Act as the primary ...

complexity, diagnosing issues firsthandstepping into imperfect situations, bringing structure to ambiguity, and building high-performing teams and systems from the ground up, turning inconsistent delivery into clear, repeatable ways of working. We are a scaling payroll technology business operating at the intersection of technology, service, and compliance. … sustainable operational and commercial success. If you’re currently operating in a senior operations, commercial, or general management role within a SaaS or service-led business, and you own delivery, people and performance, and real business outcomes - we’d love to hear from you. —---------------- The Role ...

Manager- London, South East & Midlands territory. Fire & Security Systems Our client is a well-established and growing fire and security solutions provider delivering installation, service, maintenance and compliance-led support to commercial, multi-site and national customers across the UK. Due to continued growth, they are now looking … drive revenue growth through a disciplined, consultative and results led sales approach. You will sell a broad fire and security proposition, including installation, service, maintenance and compliance solutions. Core Solutions You will be promoting a full range of fire and security services, including: Fire detection and alarm systems, CCTV ...

complexity, diagnosing issues firsthandstepping into imperfect situations, bringing structure to ambiguity, and building high-performing teams and systems from the ground up, turning inconsistent delivery into clear, repeatable ways of working. We are a scaling payroll technology business operating at the intersection of technology, service, and compliance. … platform for sustainable operational and commercial success. If youre currently operating in a senior operations, commercial, or general management role within a SaaS or service-led business, and you own delivery, people and performance, and real business outcomes - wed love to hear from you. ---------------- The Role ...

complexity, diagnosing issues firsthandstepping into imperfect situations, bringing structure to ambiguity, and building high-performing teams and systems from the ground up, turning inconsistent delivery into clear, repeatable ways of working. We are a scaling payroll technology business operating at the intersection of technology, service, and compliance. … sustainable operational and commercial success. If you re currently operating in a senior operations, commercial, or general management role within a SaaS or service-led business, and you own delivery, people and performance, and real business outcomes - we d love to hear from you. The Role ...

working with a fast-growing Managed Service Provider seeking a Technical Service Desk Team Leader to lead and develop their service desk function. This is a hands-on leadership role suited to someone with a strong technical background who has progressed through service desk or support … roles and is now ready to step into or grow within management. The Role As Technical Service Desk Team Leader, you will be responsible for leading the day-to-day operations of the service desk, ensuring high-quality technical support delivery to customers and driving continuous improvement ...

will oversee the day-to-day operations of the reprographics department within a legal environment. This role ensures high-quality document production and timely service delivery while managing a team across two shifts. The supervisor will act as the primary point of contact for service issues, maintain … compliance standards, and support team development. The ideal candidate will have strong customer service skills, attention to detail, and proficiency in Microsoft Office applications and previous experience managing a team. Operational Management Manage the daily running of the reprographics department to ensure smooth operations. Oversee and coordinate a team ...

Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. The role … technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site in Manchester. ...

business development and client teams from early in the sales cycle, helping shape deals before they reach the contract stage and staying close to delivery to manage risk as programmes evolve. We are looking for someone who is as comfortable contributing to a commercial proposal as they are redlining … senior leadership and project teams on contractual risks, obligations and opportunities • Advising on intellectual property matters, including IP ownership, licensing and confidentiality in service delivery contracts • Supporting the full contract lifecycle—from pre-engagement through to post-project delivery and dispute resolution • Developing and maintaining contract templates ...

responsible for delivering new IT solutions and changes to existing IT systems across the store estate, driven by evolving business requirements. This includes delivery across the UK, Republic of Ireland, Channel Islands, and the retailer’s Franchise Partners. Recent initiatives within the Retail Implementation area include: Upgrade of Local … Area Network (LAN) and wireless infrastructure across all stores Enhancement of in-store printing capabilities Delivery of network and hardware solutions enabling Franchise Partners to use the retailer’s stock management systems Deployment of additional hardware to support peak trading periods Expansion of Self-Check-Out tilling across ...

responsible for delivering new IT solutions and changes to existing IT systems across the store estate, driven by evolving business requirements. This includes delivery across the UK, Republic of Ireland, Channel Islands, and the retailer’s Franchise Partners. Recent initiatives within the Retail Implementation area include: Upgrade of Local … Area Network (LAN) and wireless infrastructure across all stores Enhancement of in-store printing capabilities Delivery of network and hardware solutions enabling Franchise Partners to use the retailer’s stock management systems Deployment of additional hardware to support peak trading periods Expansion of Self-Check-Out tilling across ...

programming to support evidence-based decision-making, contributing to the Trust's continuous quality improvement initiatives. You will play a key role in transforming service delivery through advancedanalytics, supporting the Trust's Digital Strategy, and contributing to theReading Health Data Institute (RDHI). Main duties … Clinical Outcome reporting and monitoringoQuality ReportingoPerformance reporting and monitoringoComparative analysis (benchmarking)oPatient pathway and scenario modellingoForecastingoHealth economic analysisoPredictive modellingo Development of Leading KPIsoHealth service development & planningoPerformance monitoring/Care Quality Indicators (CQI)oThe Reading Health Data Institute (RHDI)oClinical Research About us Diversity makes us interesting... Inclusion is what ...

escalation contact for complex Network issues Provide Level 3/SME support for Networking services Lead troubleshooting for incidents, outages, performance issues, and service degradation. Manage Network devices including firewalls, routers and Cloud Networking Services etc. Monitor Network environments and proactively identify risks, anomalies, and performance bottlenecks. Service Delivery & Governance Support 24×7 Managed Services operations with on-call rotation as required. Review and improve operational runbooks, SOPs, and knowledgebase articles. Participate in service reviews, RCA discussions, and problem‐management activities. Ensure environments comply with security, governance, and operational standards. Work closely with Service ...

summary To work as part of a dynamic team in delivering an effective business analytics and intelligence service, supporting the executive team, divisional operational managers, clinicians and corporate functions through the provision of accurate, timely and high quality information analysis and insights. To provide specialist advice and guidance … modelling, and productivity and efficiency analysis and reporting, developing operational and performance management reporting, indicators and dashboards to support effective decision making, business planning, service delivery and improvement. Main duties of the job The post holder will have the skills and experience to provide in-depth analysis, forecasting ...

network of expert coaches with technology, automation, and data-driven delivery. As they continue to grow, theyre now looking for an Operational Lead (Systems & Delivery) to play a central role in shaping how the business operates and scales. The Opportunity This is not a traditional operations role focused purely … thinks about operations as a system to be designed, improved, and scaled. Youll sit at the centre of the business, owning how programmes and delivery operations function end-to-end while redesigning workflows, improving infrastructure, and introducing automation and AI into operational processes where it creates real value. ...

people management, operational oversight, and stakeholder engagement. While technical knowledge is important, your primary focus will be leading people, managing workloads, and driving consistent service standards . This role is office-based in Bolton. The site operates 24/7, so flexibility is required to support operational needs, rota … managing a team of NOC Operators, creating a positive, accountable, and high-performing environment Managing rotas, resourcing, and workload planning to ensure consistent SLA delivery across a 24/7 operation Supporting recruitment, onboarding, training, and ongoing development of the team Acting as an escalation point for operational issues ...

summary The Helpdesk Manager will lead the ImmForm Service Desk team, delivering a high-quality, customer-focused support service for the ImmForm digital platform, which underpins vaccine ordering, medical consumables, and vaccine uptake data collection. This role is critical to maintaining operational continuity and supporting UKHSA's public … health objectives and pandemic preparedness. The post holder will manage day-to-day operations, including user access, account validations, and data queries within agreed Service Level Agreements (SLAs). Acting as the first point of contact for non-clinical queries, the Helpdesk Manager will provide accurate advice, manage escalations ...

support for business requests either directly, through the wider IT team, partners and other 3rd parties that includes a strong focus on excellent customer service, timely communications and escalation to ensure SLAs are not breached. On-board and support new acquisitions and business changes, such as. Embrace, up-skill … Arelevant professional qualification or be able to demonstrate the appropriate experience within an equivalent role Experience of working in an Infrastructure and/or Service Delivery role Experienced coordinating activities for others (colleagues or suppliers) Project Management experience Supplier Management experience Service Delivery framework knowledge (e.g. ...

leader responsible for delivering a secure, scalable, and cloud-first technology environment that enables exceptional colleague and client experiences. This role oversees IT infrastructure, service delivery, and cybersecurity, and plays an active role in operational resilience. The successful candidate will bring energetic leadership, a passion for continuous improvement … commitment to best practice — fostering a culture of innovation, collaboration, and user-centricity across a nationally distributed organisation. Key Responsibilities Lead the delivery of IT services across Ascot Lloyd, ensuring a modern, cloud-first infrastructure that supports business agility and resilience. Champion a user-focused approach to technology, ensuring ...