176 to 200 of 1,979 Service Delivery Jobs in England

engineers, so when something needs doing, we do it ourselves. That lets us move quickly, fix problems properly and give customers a level of service the big providers can’t match. It’s our biggest advantage, and it’s how we plan to keep growing. Our in-house team … number two, running the business day to day so the CEO can focus on strategy and growth. We have three main teams: Fibre Network Delivery : our field engineers, who install and maintain our network. You’ll line manage this team. Service Delivery : customer service, provisioning ...

join us. At Vorboss, we do the right thing—no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customer service is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries. We’re proud … with us and promise to provide a supportive workplace based on respect and trust. Role Overview Our customers notice two things about a new service: whether it arrives on the day we said, and whether it works first time. Both depend on everything flowing cleanly through our provisioning systems ...

identify and overcome technical, educational, and competitive obstacles to our continued growth. In this role, you will join a newly formed team bringing Asana Service Management to IT and service teams, partnering with a dedicated Account Executive to build repeatable technical plays that scale across Asana's field … share more about the in‐office requirements. What you’ll achieve Partner with the incubation Account Executive to lead technical validation for IT and service team opportunities within mid‐market accounts (300–2,000 employees), from discovery through proof, demo, and close. Develop a deep understanding ...

mission-critical environment. Lead incident response, change execution, and escalation coordination across infrastructure, network, facilities, and security teams. Oversee vendor access, onsite activities, and service delivery to maintain operational, security, and compliance standards. Drive execution of infrastructure initiatives, including hardware deployments, lifecycle management, structured cabling, and capacity planning. … execution discipline while retaining accountability for outcomes. Promote a strong risk and control culture aligned with enterprise standards and operational excellence. Support continuity of service delivery across EMEA sites while balancing operational priorities and project demand. Job Description We're seeking a motivated technology leader for the role ...

Request Fulfilment Team Leader is responsible for leading a team of IT Request Engineers in the effective delivery of high-quality technical support to ensure the smooth operation of customers' computer systems. This includes responding to email and phone support requests, performing both reactive and proactive maintenance, and contributing … role primarily involves remote support, with some onsite assistance as needed, to maintain business continuity. They ensure that customer requests are managed efficiently, agreed service levels are achieved, and communications consistently reflect Evolve IT’s values. The role combines day-to-day operational leadership with people management, technical escalation ...

Conduct clinical system searches as requested Adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children Participate in local initiatives to enhance service delivery and patient care Produce meeting agendas and record the minutes of meetings Support and participate in shared learning Process requests for information … Conduct clinical system searches as requested Adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children Participate in local initiatives to enhance service delivery and patient care Produce meeting agendas and record the minutes of meetings Support and participate in shared learning Process requests for information ...

buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve … Overview We are seeking a Performance Assurance Manager to manage and oversee the Performance Assurance obligations delivered under the Proteus contract, ensuring that the service continues to meet contractual performance requirements and that performance assurance activities are properly governed, evidenced, monitored and reported. The role provides leadership across performance ...

services. This is a key role responsible for establishing and leading the continual improvement and innovation function across the programme, identifying opportunities to improve service quality, operational efficiency, system resilience, maintainability, customer outcomes and value for money . The successful candidate will work across operational, service management, engineering … manage and continuously develop the programme's Continual Improvement and Innovation framework , aligned with ITIL principles and contractual requirements. Lead continual improvement processes across service delivery, operations, engineering and technology environments. Conduct and coordinate assessments of service delivery, operational processes, systems, asset management and incident management ...

proactive Software Quality Assurance Manager to join our team. You will work closely with the Head of Quality & Analysis, Chief Technology Officer, IT Service Manager and Project Managers. The ability to communicate effectively and engage with customers and the wider team is critical. You will be the primary point … requirements placed on the company, including the government’s Cyber Security Model version 4 (CSMv4). Digital Sensitivity Review The Digital Sensitivity Review (DSR) service is an AI innovation led data toolset and service, developed by SVGC Ltd and being run in partnership with FCDO Services, for identifying ...

performing digital services that improve the lives of people across the UK. You will lead a world-class professional services practice focused on Managed Service Operations defining best practice, coaching and developing teams, championing Made Tech’s operational excellence, and continuously evolving our operational models, standards, and capability. … Head of Managed Service Operations – Head of Practice, reporting to the Head of Managed Services, you will help set the strategic direction for how we operate, optimise, and assure services across our Managed Service portfolio. You will work closely with Service Delivery Managers, engineers, incident ...

portfolio. Responsibilities The Facilities and Client Experience Manager will be responsible for all aspects of the day-to-day management and of first-class service delivery of maintenance, cleaning, security, postal services, service desk, IT services, telephone and administration. This individual will also support the Facilities Manager … step in their career and progress into delivering high standards in London building management. The role would suit someone with a passion for customer service and a commitment to creating a workplace where everyone can thrive. We are looking for an individual highly skilled in customer experience/Front ...

Service Operations Lead (Telecoms) Base Salary: Up to £32,000 Benefits: Up to 10% bonus, private healthcare, 25 days holiday + bank holidays and wider company benefits Location: Peterborough Working Pattern: Monday to Friday, full-time office based The opportunity: If youre currently working in service operations, customer … service or service delivery and want more responsibility for how a team performs day to day, this could be a good next step. Were working with a growing connectivity business in Peterborough looking for someone to lead the operational team supporting its ISP partners. Its a hands ...

/deskside support agents. This role is central to Aurora’s IT support strategy, ensuring seamless global operations and delivering measurable outcomes, including improved service delivery, reduced incident recurrence, and high customer satisfaction. As the IT Site Support Manager, you will inspire and develop a high-performing team … customer-focused IT culture committed to excellence. You will oversee the resolution of local IT issues ensuring support requests are resolved within agreed Service Level Agreements (SLAs) to minimise business disruption. Additionally, you will manage the full lifecycle of end-user devices and IT assets, from onboarding to decommissioning ...

looking for an experienced IT Manager to join an established Managed Services business in Middlewich, taking responsibility for the technical team and the delivery of IT support, projects and managed services across its customer base. This is a hands-on leadership position combining people management, service delivery … grow. The Role As IT Manager, you'll take ownership of day-to-day technical operations, ensuring customers receive a consistently high level of service while developing and supporting the engineers within the team. Previous experience working within a Managed Service Provider (MSP) environment is essential. ...

experienced Service Manager looking to broaden your service design expertise in high-profile, secure client environments where precision matters? or do you already have service design experience and want a fresh challenge? Joining our established Service Management team as a Service Design Manage … designing end-to-end services for distinguished client accounts operating within secure environments. You’ll work closely with Solution Architects, project teams and service leaders to turn requirements into robust, scalable service models – ensuring services are designed right first time and are ready for successful delivery ...

challenges and using digital technology to deliver better outcomes for customers? We are seeking an experienced Digital Improvement Partner to lead the design and delivery of transformative improvements across Defence Housing Services (DHS). This is an exciting opportunity to drive meaningful change, combining continuous improvement, digital innovation … service design to enhance customer experience, operational performance and value for money. Taking ownership of improvement opportunities from initial problem through to implementation and benefits realisation, you will work closely with operational teams, stakeholders and suppliers to develop practical, data-driven solutions to complex service challenges. Using customer ...

About Roke Roke is a world-class engineering and technology company, with a trusted and long-standing record of delivery spanning research & development, products, managed-services and consultancy, serving customers across the globe. The markets Roke operates in are broad, but they are frequently crosscutting at engineering and delivery … markets include defence, national security, public-sector and commercial industries, with diversity being at the centre of Roke’s strategy. The Opportunity As a Service Delivery Manager your main responsibility is coordinating the support provided to our customers both in the UK and internationally, liaising regularly with Customers ...

seeking an experienced Service Delivery Account Manager to join our client in a key account management role, overseeing the successful delivery of technical services across two major customer accounts. This is not a business development or new business position. Instead, you will focus on building strong, long … delivering an exceptional customer experience. Working closely with internal teams and customers, you will combine commercial awareness with operational excellence to ensure service performance aligns with contractual obligations. You will monitor KPIs, manage Service Level Agreements (SLAs), identify opportunities for service enhancement, and present solutions that ...

Provide effective operational leadership, communication and management across AVASK's Group offices Ensure global teams are aligned to AVASK policies, procedures, service standards and performance expectations Develop understanding of AVASK's global tax compliance environment and how VAT, EPR, customs, accountancy, advisory and related services interact Ensure operational processes … support the end-to-end client journey across jurisdictions, marketplaces and service lines Contribute to improvements in software systems, automation and workflow design Monitor and analyse KPIs, service levels, quality trends and operational risks Drive process optimisation using automation, AI tools, data analytics and standardised operating procedures Coordinate ...

medical certificated devices. Therefore, candidates will need to have demonstrable experience in working with such devices. This role will lead the safe and effective delivery of the Bugzi powered wheelchair loan service whilst also providing technical oversight across the wider product portfolio. This includes responsibility for product compliance … quality management, and regulatory compliance of all products manufactured, refurbished and supported by the Tadworth operation. This role will lead the safe and effective delivery of the Bugzi powered wheelchair loan service whilst also providing technical oversight across the wider product portfolio. This includes responsibility for product compliance ...

Corsham Cloud Service Manager Posted on Wednesday, 23rd September 2026 Quick Apply iO are seeking an experienced Service Management Consultant to join a Defence programme in Corsham. The role will focus on designing, implementing and continually improving ITIL-aligned service management processes within a cloud-based environment … working closely with suppliers, operational teams and customer stakeholders. Key Responsibilities Own and improve ITIL service management processes across Incident, Change, Problem, Service Request and Knowledge Management. Drive Continual Service Improvement (CSI). Support cloud-based and multi-supplier service environments. Manage service governance, reporting ...

Operational Technical Expert - Communications Engineering Support Group NATS is the UK’s leading air navigation service provider, handling over 2.4 million flights each year. We provide air traffic control services from two control centres and at airports around the UK. We also provide a wide range of commercial products … Traffic Management systems/applications. The role is based at Swanwick and focuses on leading operations resilience across the full lifecycle, implementing continual service improvements, and delivering both operational and strategic system management, including support for project delivery. We’re excited to share an excellent opportunity for a Communications ...

continuous improvement for live Workday environments. This is an office-based role in Manchester for someone who combines strong Workday technical knowledge, hands-on delivery experience, service discipline and consulting skills.You will support global clients across Workday technical services, helping them keep integrations, Extend applications and related platform … components stable, supportable and continuously improving. You will collaborate with client stakeholders, service teams, functional consultants, integration specialists, security and reporting colleagues and delivery leads to resolve issues, deliver enhancements and identify opportunities to improve automation, integration resilience and user experience.Your RoleAs a Workday Technical Consultant focused ...

continuous improvement for live Workday environments. This is an office-based role in Manchester for someone who combines strong Workday technical knowledge, hands-on delivery experience, service discipline and consulting skills.You will support global clients across Workday technical services, helping them keep integrations, Extend applications and related platform … components stable, supportable and continuously improving. You will collaborate with client stakeholders, service teams, functional consultants, integration specialists, security and reporting colleagues and delivery leads to resolve issues, deliver enhancements and identify opportunities to improve automation, integration resilience and user experience.Your RoleAs a Workday Technical Consultant focused ...

Service Centre Advisor – Wigan Different Part-time hour contracts available across the week. The Service Delivery Advisor is responsible for delivering high-quality support across both client and customer interactions. Operating within a blended service model, this manages inbound and outbound communications across multiple channels, ensuring … enquiries are resolved efficiently, consistently and with clear end-to-end ownership. The role supports service excellence through proactive communication, effective case management, and the efficient handling of operational and administrative tasks aligned with business priorities. This role profile is an overview of the remit of your job role ...