201 to 225 of 1,805 Service Delivery Jobs in England

audit leadership, Transformation, Audit Quality, Data Analytics, IT and third‐party providers to ensure a cohesive and effective operating model that supports the audit service line in delivering quality and efficiency through technology. Own and develop the overall ATT support model, defining structure, operating approach and service delivery … meeting business demand. Oversee the transition of ATTs from Transformation into BAU support, ensuring clear handover, readiness and sustainability of support processes. Lead the delivery of support across the ATT landscape, ensuring issues are managed effectively and that audit teams receive timely, high‐quality support. Act as the senior ...

Comms-care UK is seeking a Service Delivery Manager to oversee the contractual deliverables for assigned accounts and ensure end-to-end customer service within approved margins. You will drive service improvements, follow ITIL practices, manage risks, and coordinate with the Account Manager to identify opportunities … report on performance. The role emphasizes client satisfaction, SLAs, CSATs and continual service delivery excellence for a growing MSP-focused partnership. #J-18808-Ljbffr ...

Matchtech is seeking an experienced Technical Service Delivery Manager to support the delivery of technical services within a Defence environment. The successful candidate will act as the interface between engineering teams and stakeholders, ensuring effective service delivery, continuous improvement, and operational excellence. Based in Luton ...

Senior Service Desk Engineer (3rd Line/with Field) IT Service Desk Team Full time Permanent Be the Engineer Customers Remember At The HBP Group, we believe great technology is only part of the solution. What truly sets us apart is our people and the effortless experience they … create for our customers. We're looking for a Senior Service Desk Engineer (3rd Line) who thrives on solving complex technical challenges, taking ownership when others can't, and restoring customer confidence when it matters most. This isn't a typical 3rd Line support role. ...

Title: NOC Manager (Support & Service Operations) Department: Support Reports To: Operations Director Location: Newbury Role Overview The NOC Manager is responsible for the day-to-day leadership, performance, and continuous improvement of the TrellisWorks support function, incorporating Network Operations Centre (NOC) monitoring activities alongside technical support delivery. The role … ensures customer support services operate efficiently, service levels are achieved, engineers are supported and developed, and operational processes remain effective and scalable. All NOC and Support Engineers report to the NOC Manager, who reports to the Director of Operations. This is a hands‐on operational leadership role combining team ...

Lloyd's Market seeks a Head of Service Delivery for an initial 6-month contract in Central London. You will lead end-to-end IT service delivery across multiple jurisdictions, overseeing the Service Desk, Business Support and Application Support functions. The role requires Lloyd … experience, ITIL knowledge, and strong stakeholder management to drive service improvements and coordinate Change, Release and Deployment activities. #J-18808-Ljbffr ...

Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.IT Infrastructure EUC & Collaboration Service ManagerAccountable for the end-to-end quality, availability and user experience of Infrastructure, End User Computing (EUC) and Collaboration services delivered through outsourced service providers. Act as the retained service management lead, translating business requirements into service outcomes and holding providers accountable for contractual delivery, operational controls and continuous improvement. Work across a global organisation covering the UK, Europe, AsiaPac and US, partnering with business units, Service Desk, Security ...

MASS Consulting partners with a leading London-market specialty insurance group to appoint an IT Service Desk & Service Delivery Manager in London. This hands-on, operational leadership role will lead the BSG service desk and own IT service delivery, ensuring reliable first-line support ...

Department: Service Delivery and Infrastructure Job Description Behind every successful investment journey is technology that simply works. At AJ Bell, our "Feel Good Investing" philosophy is built on trust, innovation and exceptional service. We're looking for a proactive 2nd Line Support Engineer to help keep our business … role in delivering the reliable technology experiences our customers expect. Reporting to the 2ndLine Support Team Leader,you will handle escalations from the Service Desk andberesponsible forthe creationand standardisation of automated tasks as well asthe formalisation of procedures for the Service Desk Team. What does the job involve ...

after 12 months) Spark – wellbeing support Cycle to Work Scheme Enhanced Maternity Pay CIS Induction Week ________________________________________ About the Role We’re looking for a Service Delivery Technician to ensure the smooth day-to-day delivery of IT services, resolving technical issues for all users and deploying … drive continuous improvement. ________________________________________ What You’ll Be Doing Playing a key role within the IT team, delivering specialist 24/7 UK IT service support—onsite at EMA and remotely to LHR and LTN. Providing a high standard of customer service when working with stakeholders across the business. ...

summary Digital Operations and Service Management (DOSM) sits within the Technology Digital and Data Directorate of NHS England. The Technology Digital and Data Directorate vision is to deliver the best care and outcomes for the NHS and people that it serves, by improving population health and patient pathways, rapidly … relied upon by the NHS and social care system. Our aim is to prevent system disruption but, if it does occur, to restore service as quickly as possible. We coordinate complex operational activities across environments, teams and organisations in order to achieve this. Main duties ...

heard, your development is supported, and your work feels meaningful, you will feel at home at Ricoh. #RicohEurope As Head of IT Strategy & Delivery, you will act as the senior technology partner for RGS (Ricoh Global Services), connecting business priorities with Ricoh's wider technology landscape. You will take … ownership of the RGS technology roadmap across customer, commercial, service delivery, data, analytics, automation and collaboration capabilities, ensuring investment is focused on the areas that create the greatest business and customer value. Operating within an international matrix environment, you will build strong relationships across RGS, regional IT organisations ...

Tektora Limited, Hampshire-based, seeks DV Cleared Service Delivery Manager for a contract role overseeing delivery of IT services within a Defence programme. On-site at customer premises. Candidate will manage end-to-end service delivery, incidents, changes, and governance, with strong ITIL background, ITSM ...

Astreya Limited is seeking a Service Delivery Senior Manager to lead diverse operations teams, drive service delivery metrics, and collaborate with sales and client partners to support growth and managed services transitions. The role emphasizes leadership, multitasking, and strong communication across IT infrastructure and software environments. … will oversee onboarding, training, and service improvements, ensure capacity planning aligns with demand, and lead key client meetings to review #J-18808-Ljbffr ...

Telefónica Tech is seeking a Service Delivery Associate to manage the operational relationship with assigned customers in the UK, within the Service Delivery Office. You will support Tier 2 activities, develop customer understandings, and contribute to service reviews and reporting. You will create … update customer documentation, drive improvements, and support the SDMs with reporting, onboarding, and continuous service enhancement across ITIL-aligned processes. #J-18808-Ljbffr ...

investing in the technology and services that keep essential operations running smoothly for millions of customers. We're looking for an experienced Senior Service Assurance Analyst to play a key role in ensuring new and enhanced technology services are successfully designed, tested, governed and transitioned into live operation. This … excellent opportunity for a service assurance professional who thrives on stakeholder engagement, service governance and working across complex technology environments. What you'll be doing Leading service assurance activities across technology projects and operational changes. Ensuring new and changed services meet operational acceptance criteria and agreed service ...

specified Full-time Not specified Operations Job Description The Service Delivery Manager is responsible for the end-to-end delivery of services to assigned customers. The role involves managing service performance against contractual commitments, ensuring service levels are consistently achieved. The SDM will work closely … with key internal stakeholders to deliver service excellence while developing and maintaining strong customer relationships. Key Responsibilities: Act as the primary point of contact for customers. Drive ongoing service improvement initiatives with a strong focus on delivering service excellence. Ensure service levels are delivered in line ...

Cheshire, our 900 colleagues help our customers throughout the UK, backed by the power of a £7.8 billion loan book. Job Description As our Service Delivery Manager, you will play a key role in ensuring the delivery of effective Operational service within our Tech function. … will play an active part in Major Incident Management, Service Reviews for Tier 1 suppliers, ensuring that our Tech Department meets its SLA with the business, internal customer reviews and business wide communication related to operational service and stakeholder management. Additionally, you will support IT Admin on invoicing ...

Your new company You will be working with a major organisation on a complex SAP service environment, taking responsibility for the effective delivery and management of SAP application and integration services.The landscape includes SAP ECC, SAP APO, SAP BW and SAP PI, and the role requires a good … working understanding of SAP landscapes and integration rather than deep hands-on configuration or development expertise. Your new role As SAP Delivery Manager, you will oversee the delivery of SAP services, ensuring contractual requirements, service levels and operational expectations are met.You will coordinate technical delivery teams ...

Your new company You will be working with a major organisation on a complex SAP service environment, taking responsibility for the effective delivery and management of SAP application and integration services.The landscape includes SAP ECC, SAP APO, SAP BW and SAP PI, and the role requires a good … working understanding of SAP landscapes and integration rather than deep hands-on configuration or development expertise. Your new role As SAP Delivery Manager, you will oversee the delivery of SAP services, ensuring contractual requirements, service levels and operational expectations are met.You will coordinate technical delivery teams ...

Version 1 is seeking a Head of Oracle Service Delivery Management to lead a team of Service Delivery Managers and drive exceptional outcomes for enterprise Oracle environments. You will shape service strategy, own governance, and partner with sales to maximise account value across Oracle SaaS ...

support clients operating Microsoft Dynamics 365 Finance & Operations in a live, business‐critical environment. This role is focused on post‐go‐live support, service delivery, and long‐term client success, rather than greenfield implementation. You will work across multiple customers simultaneously, managing a varied caseload of incidents, service … strong consulting background with real experience of implementing D365 for a variety of clients and have a solid consulting mindset and skillset. Key Responsibilities Service Delivery & Case Management Own and manage a portfolio of support, service and advisory cases across multiple clients, balancing priorities, urgency, and business ...

Channel 4 Corporation in Leeds is seeking a Service Delivery Manager – End User Computing to lead day-to-day IT service delivery, engage with business stakeholders, and coordinate supplier performance. You will own EUC ITSM processes, drive continual service improvement, manage dashboards in ServiceNow ...

exciting opportunity for a Solutions Manager to join them. This role will have a primary focus on leveraging AI technologies to enhance client service delivery and operational efficiency across the firm. The role can be 4 days a week or full time, is permanent, based … demands for greater value, efficiency and certainty from their lawyers, whilst maintaining the highest quality. Secondly, in helping us bring innovative ideas to the delivery of our, or our clients', current and new, services. A significant part of this innovation involves integrating AI technologies throughout our offering. We want ...

Forvis Mazars in London is seeking a customer-focused Service Delivery Consultant to join our IT Service Delivery team. This onsite role provides Level 2 technical support to users across the firm, with emphasis on workplace technology, meeting room solutions and AV support. You will work … with colleagues, specialist IT teams and suppliers, manage incidents through to resolution, share knowledge, contribute to service improvements and help deliver a positive user experience for a professional #J-18808-Ljbffr ...