226 to 250 of 985 Service Delivery Jobs in England

delivering cutting-edge products to over one million digital subscribers daily. Our growth relies on a diverse, dedicated and dynamic group of product, tech, delivery and data specialists. With a supportive culture, entrepreneurial spirit and opportunities at every turn, there are no limits to where your FT career … stakeholders, and driving problems through to resolution. You are proactive, adaptable, and always looking for opportunities to improve processes, automate repetitive tasks, and enhance service reliability. Whether your background is in publishing, production engineering, technical operations, platform operations or another operational support environment, you enjoy working as part ...

Appvia is a cloud-native consultancy and platform provider helping organisations build, secure and scale in the cloud, with offerings such as self-service platforms, governance, cost optimisation and AI accelerators. Partnering with public cloud providers, we work across the public and private sector to help customers build modern … cloud platforms, embed platform engineering best practices, improve governance, and optimise costs to unlock developer velocity and accelerate delivery practices that make cloud a competitive advantage. As we continue to grow our client base and support increasingly complex transformation programmes, we are hiring a Client Principal/Technical Engagement ...

Manager and GP Partners to lead the day-to-day operation of the practice, with particular responsibility for workforce planning, recruitment, staff management, operational delivery and service improvement. This is a senior leadership role with significant scope to influence how services are delivered and developed. We are seeking … support staff development and performance management, and help ensure the practice is appropriately resourced to meet patient demand. The successful candidate will coordinate operational delivery across a wide range of areas including appointment capacity, vaccination programmes, patient recalls, complaints management, significant events, GP trainee administration, digital services and patient ...

defined transformation programme, delivering against agreed outcomes,timelinesand benefits Orchestrate complex organisational change, aligning technology, people,processesand governance Ensure cyber resilience, robust datagovernanceand secure service delivery Oversee teams responsible for IT operations, architecture, applications,infrastructureand service delivery Manage significant revenue budgets and capital investment aligned … transformation objectives Build effective relationships across senior leadership,partnersand delivery stakeholders Essential Criteria - Candidate Profile: Proven history in Head of IT/Data or IT Director level roles (not Programme Management as a Programme Manager will be appointed separately) Demonstrable experience across both public and private sector environments Proventrack ...

will lead the IT function across a diverse technology estate, partnering with stakeholders across the business to drive operational improvements, technology transformation and service excellence. You'll oversee infrastructure, business applications, ERP platforms, cyber security, supplier management, service delivery and strategic technology programmes, ensuring IT remains aligned … business growth and operational objectives. Lead and develop a high performing IT team across infrastructure, applications and support services. Drive continuous improvement across IT service delivery, operational processes and business systems. Own relationships with key technology suppliers and service partners. Manage IT budgets, technology investments and commercial ...

that genuinely improve citizen outcomes. Lead solution design for strategic public sector bids, embedding AI, cloud, and data capabilities to drive measurable improvements in service delivery Engage and influence at CXO and Director level, shaping opportunities and driving user-centric problem-solving from concept through to bid submission … Collaborate with leading technology partners (AWS, Microsoft, Google, ServiceNow) and delivery teams to ensure architectural integrity, ethical AI practices, and commercial viability Preferred Requirements Proven experience leading digital, data, or AI solution architectures for major public sector or complex transformation programmes Strong understanding of government digital, data ...

Business Account Executive MSPS, Outsourced Service, Integration Services, Service Based SaaS. Location: Watford (Hybrid) Salary: £60,000£80,000 base + Double OTE in Year 1 Role Overview We are looking for an ambitious and consultative Account Executives to drive new business growth by acquiring Managed Service Providers (MSPs) and enterprise customers. This is an opportunity to sell a high-value managed integration service that helps organisations simplify complex integrations and accelerate digital transformation. This role goes beyond traditional software sales. You'll build trusted relationships, identify business challenges, and position managed integration services ...

responsibilities Contact Centre Operations Manager Lead day-to-day operations of the Contact Centre, ensuring efficient service delivery across all inbound channels (telephony and digital), and achieving performance, quality, and customer satisfaction targets. Provide strategic oversight of processes, people, and technology, ensuring operations are cost-effective, compliant with … ensuring staff are trained, coached, and empowered to manage routine and complex enquiries, including diagnosing repairs, raising orders, and coordinating appointments. Champion excellent customer service by embedding a culture of accountability, empathy, and professionalism in every resident interaction, including effective resolution of complaints and escalations. Monitor, analyse, and report ...

against agreed outcomes, timelines and benefits Orchestrate complex organisational change, aligning technology, people, processes and governance Ensure cyber resilience, robust data governance and secure service delivery Oversee teams responsible for IT operations, architecture, applications, infrastructure and service delivery Manage significant revenue budgets and capital investment aligned … transformation objectives Build effective relationships across senior leadership, partners and delivery stakeholders Essential Criteria - Candidate Profile: Proven history in Head of IT/Data or IT Director level roles (not Programme Management as a Programme Manager will be appointed separately) Demonstrable experience across both public and private sector environments ...

within the next 12-months. The post holder will work closely with the Deputy Divisional Manager, and be responsible for a number of key service delivery areas within the services. The post holder will be expected to exercise initiative, prioritise conflicting work demands and communicate effectively with … achieve excellence in patient care. The post-holder will lead on ensuring targets are achieved and will take forward agreed projects to improve service delivery and patient experience. They will be required to lead on key areas of performance and activity including data management, coding and financial monitoring. ...

summary 1. Job Summary You will be a Senior Care Coordinator within the Learning Disability and/or Autism Spectrum Condition Keyworker Service for Barnet, Enfield and Haringey: providing coordination of the Dynamic Support Register for children with learning disabilities and/or autism with mental health needs … placements, and to support young people in this cohort, to be discharged from Tier 4 services and be supported back into the community. The service is working across Barnet, Enfield, Haringey, Camden and Islington, with work allocated between two Care Coordinators. The two care Coordinators will come together ...

慨正橡扯 is seeking a Solution Architect to lead account teams and align business objectives with service delivery across a dynamic environment. You will drive end-to-end solutions, forecast demand with account teams, and oversee budgeting and staffing to meet client needs. The role requires strong leadership, strategic … thinking, and excellent communication across departments to enhance service offerings and customer satisfaction. Travel may be required as projects span multiple accounts. #J-18808-Ljbffr ...

Police Digital Service (PDS) is recruiting on behalf of the NPCC National Data & Analytics Office (NDAO) a dedicated national capability transforming data use in policing. Deputy Director Technical Data and Analytics. Fixed Term Contract - 12 Months. Salary £85,000 per annum. This is an exciting opportunity to be part … intent and operational need into trusted, sustainable and scalable data and analytics capabilities for UK policing. The role provides strategic leadership for the design, delivery, operation and adoption of national data, analytics and technology-enabled capabilities, ensuring they deliver measurable operational value whilst maintaining the highest standards of governance ...

dynamic and fast paced telecommunications business with nearly 60 years experience with a reputation for excellent customer service and unrivalled career development. Each customer is at the heart of our business where we strive to design, deliver and support the very best solutions to underpin their business and daily … operations, all supported by our in-house industry leading technical specialists. You will join the Service Delivery team where comprehensive training and support will be provided to enable your success within the business. You will efficiently provision all products from the SCG services portfolio for both existing ...

dynamic and fast paced telecommunications business with nearly 60 years experience with a reputation for excellent customer service and unrivalled career development.? Each customer is at the heart of our business where we strive to design, deliver and support the very best solutions to underpin their business and daily … operations, all supported by our in-house industry leading technical specialists. You will join the Service Delivery team where comprehensive training and support will be provided to enable your success within the business . You will efficiently provision all products from the SCG services portfolio for both existing ...

Reporting directly to the Chief Operating Officer, the successful candidate will lead the strategic development of technology, digital transformation, cybersecurity, infrastructure, data governance, and service delivery across a multi‐site environment. The organisation is seeking an individual capable of operating both strategically and operationally – someone who can influence … senior leadership and governance level while also ensuring the delivery of a robust, secure, and high‐performing IT function that supports teaching, learning, operations, safeguarding, and engagement across the wider community. This appointment comes at an exciting stage of the organisation's evolution, with significant appetite for innovation, digital ...

passionate about technology and delivering great service? Do you enjoy solving problems and helping people get the most from their technology? We're looking for an End User Support Analyst to join our Service Support team, helping to deliver a high-quality IT support service across Howdens. … productive. What you'll be doing Provide technical support for desktops, laptops, mobile devices and associated technology. Respond to and resolve incidents and service requests in a professional and timely manner. Deliver excellent customer service, ensuring users receive the support they need. Support users across office, manufacturing, warehouse ...

trusted partner to government and industry delivering services that create positive social impact and transform lives. Job Description Working closely with the Service Delivery Manager to support and manage new and utilising quality and productivity data to enable professional development in line with the Performance Excellence Framework, experienced … reports are completed to a high standard to achieve the required quality grades, including in relation to accurate spelling and grammar. Support achievement of service delivery KPIs through provision of an effective and efficient Assessment Service Liaise with a range of clinical peers across ...

highest standards of health and safety, environmental compliance, governance, and risk management. Managing key supplier and landlord relationships, negotiating contracts, monitoring performance, and driving service improvements. Leading refurbishment, fit-out, relocation, and workplace transformation projects from concept through to delivery. Partnering with Finance, IT, HR, Marketing, and business leaders … cost-control activities across the estate. Driving workplace innovation, sustainability initiatives, and operational efficiencies. Using data, technology, and AI-enabled tools to improve service delivery, reporting, and decision making. Leading, developing, and coaching facilities teams while building strong succession and capability plans. Presenting property, facilities, and financial updates ...

Zayo network is secure, resilient, cost-effective and compliant while delivering an exceptional environment for employees, customers and operational teams. Working closely with Engineering, Service Assurance, Procurement and Finance, the role drives supplier performance, operational efficiency and continuous improvement across the estate.**Key Responsibilities****Technical Facilities, ISP & ILA Estate … requirements* ISO standards* Environmental legislation* Internal governance policiesAct as the operational owner for facilities-related audits.**Cross Functional Collaboration**Work closely with:* Engineering* Service Delivery* Service Assurance* Procurement* Finance* Legal* Security* Property partners* Customers where requiredSupport network expansion projects and customer deployments.**Key Accountabilities*** Operational availability ...

Newcastle Strategic Solutions Limited is seeking an experienced IT Service Improvement Manager to lead the evolution of ITSM capabilities, driving automation and operational excellence across Technology Services. You will own the ITSM platform, shape its roadmap, collaborate with Service Delivery, Service Desk and Infrastructure teams ...

sizes, from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management/procurement, HR/benefits and payroll services now serves customers … exceptional, strategically minded Principal AI Quality Engineer to drive our AI-driven global QA strategy from the front. Reporting to the Global Head of Service Delivery within Technology, you will be the most senior quality voice in the organisation, shaping how quality is engineered across Fourth’s systems ...

Head of IT Service Desk Department: IT & Change Employment Type: Permanent - Full Time Location: Manchester, UK Description We are recruiting a Head of IT Service who will be responsible for the design, delivery, and continual improvement of IT services across six locations. Leading a geographically distributed team … this role sets the standard for service quality, colleague experience, and operational excellence — ensuring technology enables the business to perform at its best. This is a hands-on leadership role that balances strategic thinking with practical delivery, building a high-performing team whilst maintaining a genuine focus ...

growth? Would you like to take ownership of strategic client relationships while helping to develop the wider client engagement function within a growing Managed Service Provider? We are recruiting confidentially for an established technology services business seeking a Senior Technical Account Manager/Virtual CIO. This is a senior … commercial suitability Supporting and coaching colleagues involved in strategic client relationships Maintaining visibility of client priorities, opportunities and upcoming requirements Working closely with technical, service delivery and commercial teams to ensure recommendations are practical and deliverable About You You may already be working as a Virtual CIO, Senior ...

Cyber Security Operations Centre, supporting a growing mid-market and enterprise client base. This role sits at the intersection of security operations leadership, service delivery, and technical credibility. Youll be responsible for the day-to-day effectiveness of the CSOC, the development of a 24/7 analyst … senior escalation point, providing calm, informed leadership during incidents and out-of-hours situations. What you will be doing: Owning CSOC service performance, ensuring KPIs, SLAs and security standards are consistently met. Leading, developing and mentoring a client specific SOC team, including oversight of shift leaders and analyst capability. ...