751 to 775 of 1,492 Service Delivery Jobs in the UK excluding London

consistently high standard. Key Responsibilities and Skills Operational Leadership Keep an overall view of how the account runs, and lead its day-to-day delivery Work with the QA, Automation and Pod Lead teams to find what's slowing things down and fix it Make sure work is delivered … accurately, efficiently and in line with agreed service levels (SLAs) Spot where automation or AI could save time or improve quality Brief our technical automation and AI teams clearly on what's needed, and see it through Data, Reporting & Risk Work with the Key Account Manager to read ...

clerical support functions across identified services within the Care Group. This will include responsibility for administrative and data quality, support for the achievement of service KPIs and customer service. They will operationally manage the clinical administration staff within the Care Group. Main duties of the job Administration Work with … Service Managers/Modern Matrons to support the on-going development of administration services within the Care Group Working with clinical and administrative staff; establish and streamline administrative processes across all pathways Working with colleagues, ensure that IT system functionality is maximised and used effectively for the efficient service ...

operational data. Proven leadership skills with the ability to collaborate, influence stakeholders and drive positive outcomes through data-led insight. Experience leading change and service improvement, taking projects from concept to delivery while influencing others to achieve objectives. Strong decision-making skills with the ability to interpret complex … that support operational and strategic decision making. By combining data from multiple sources, you'll identify trends, measure performance and uncover opportunities to improve service delivery across Universal Credit and Labour Market services. You'll work with operational colleagues, digital teams and senior stakeholders, including Directors and Ministers ...

operational data. Proven leadership skills with the ability to collaborate, influence stakeholders and drive positive outcomes through data-led insight. Experience leading change and service improvement, taking projects from concept to delivery while influencing others to achieve objectives. Strong decision-making skills with the ability to interpret complex … that support operational and strategic decision making. By combining data from multiple sources, you'll identify trends, measure performance and uncover opportunities to improve service delivery across Universal Credit and Labour Market services. You'll work with operational colleagues, digital teams and senior stakeholders, including Directors and Ministers ...

nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service).Your roleFirst-line and Second-line software and hardware support (PC’s, laptops, peripherals, printers)Building, configuring and troubleshoot desktop and laptop systems … remote access connectionsInstallation of encryption software and carrying out the challenge/response process as requiredClose liaison with other internal resolver groups to ensure service delivery meets customer requirementsWorking within business and security frameworks (ITIL, JSP, IMM)You can bring your whole self to work. At Capgemini building ...

role requires employees to be eligible for SC Clearance (must have resided in the UK for the last 5 years) including The Disclosure & Barring Service (DBS) checks for criminal convictions and possibly a search of open source data. The Role The UNIX Solaris Systems Specialist provides specialist technical direction … legacy infrastructure, unsupported technologies and accumulated technical debt. Develop proportionate technical and security controls that balance resilience, operational requirements and platform limitations. Contribute to service continuity, recovery and resilience planning for critical systems. Provide specialist input into platform migrations, replacements and decommissioning activities, including feasibility assessments, sequencing and transition ...

leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street … cycle to work scheme, cashback cards, a saving scheme and much more! What you’ll do on a typical day: Lead the employee lifecycle service , bringing together processes, ways of working and best practice following the acquisition of Wincanton Inspire, coach and develop a high-performing team , building ...

leadership and Subject Matter Expertise across SAP SuccessFactors and enterprise systems Manage system configuration, security, governance, and compliance Lead system support, incident resolution, and service delivery Oversee integrations, data management, and system lifecycle activities Collaborate with stakeholders, vendors, and third-party partners Drive continuous improvement, documentation, testing … Experience configuring, supporting, integrating, and optimising SuccessFactors modules Proven ability to shape system roadmaps and lead design and enhancement initiatives Strong governance, security, and service management knowledge Excellent stakeholder, vendor, and communication skills Results-driven with strong analytical and problem-solving capabilities Essential Qualifications: Technical degree in a related ...

technical authority, design assurance, and subject matter expertise within a complex, large-scale government shared services environment. Operating as part of a multi-disciplinary delivery team, you will blend hands-on configuration brilliance with senior stakeholder management and team mentorship. This role offers a unique opportunity to shape … . Design Assurance & Quality: Providing technical assurance and peer reviews of configurations delivered by internal colleagues, system integrators, and third-party suppliers. AMS & Service Delivery: Overseeing ticket queue management, enforcing SLA/KPI frameworks, and proactively driving continuous improvement to reduce incident volumes. Workshop Facilitation: Leading complex requirements ...

shape tomorrow, not just today. About Roke Roke is a world-class engineering and technology company, with a trusted and long-standing record of delivery spanning research & development, products, managed-services and consultancy, serving customers across the globe. The markets Roke operates in are broad, but they are frequently … crosscutting at engineering and delivery levels; markets include defence, national security, intelligence sectors, with diversity being at the centre of Roke's strategy. The Opportunity The Field Service Engineer plays a key role in delivering high-quality support to customers across the UK and international locations. The role ...

relationships with customers and cross-functional stakeholders Identify opportunities for automation and continuous improvement What you'll need Experience working with asset, configuration or service data in an enterprise or managed services environment Strong data analysis, reconciliation and root-cause analysis skills Hands-on ServiceNow experience, ideally CMDB … Flexibility and willingness to travel globally If you're passionate about data quality and want to make a visible impact on customer outcomes and service delivery, we'd love to hear from you. About us Computacenter is a leading independent provider of IT infrastructure services, with about ...

senior consulting role for someone who can do more than conduct research. You'll be expected to lead research across complex problem spaces, influence service design decisions, work closely with multidisciplinary Agile teams and act as a trusted advisor to clients and stakeholders. You'll bring strong expertise … methodologies . Plan and conduct research to understand user needs, behaviours, motivations and pain points. Translate research findings into clear, actionable recommendations that influence service and product design. Work as part of multidisciplinary Agile teams alongside service designers, interaction designers, developers, product owners and other specialists . Lead ...

Team Leader to lead a team delivering critical onsite technology services across multiple customer locations. You'll play a key role in ensuring exceptional service delivery, leading technical support operations across networking, AV and workplace technologies while acting as a trusted partner to customers, stakeholders and service … coach and develop a team of onsite Technical Support Engineers across multiple customer locations. Act as the primary escalation point for operational, technical and service-related issues. Ensure services are delivered in line with agreed SLAs and customer expectations. Coordinate resource planning and site coverage to maintain high service ...

week, until 6:30pm. Main duties of the job As a Reception Lead Coordinator, you will help coordinate the day-to-day reception service while providing support, guidance and supervision to members of the reception team. Working alongside the other Reception Lead Coordinators, you will help organise staffing … rotas to ensure the reception service runs effectively. The role remains patient-facing, and you will continue to undertake reception duties when required, including supporting patients with enquiries, care navigation and appointment requests. You will also help manage concerns and difficult situations, escalating these appropriately when necessary. You will ...

delivering high-quality services and solutions that meet customer expectations and contractual commitments. The CCM/Export SME is responsible for ensuring the delivery and commercial risks are understood with specific responsibility for assessment and management of export compliance.The role provides expert input to bids and delivery … ITAR requirements.Classification and risk assessment: Support the export classification of contract deliverables and identify export-control risks throughout the bid, contracting and delivery lifecycle.Compliance planning: Manage the creation, implementation, maintenance, approval and continual improvement of Export and Technology Compliance Plans across the business.Licensing and authorisations: Prepare and commercially manage ...

managing the lifecycle of end-user devices (EUDs). Your expertise will be instrumental in delivering exceptional ICT services that meet our strict Service Level Agreements (SLAs). Key Responsibilities: Provide expert technical support for EUDs, ensuring service requests are handled efficiently within agreed SLAs. Maintain accurate … optimise device usage. Oversee the end-to-end lifecycle of devices-from evaluation to disposal-while prioritising supportability and cost-effectiveness. Monitor EUD service delivery and contribute to improvement plans for better operational performance. Ensure all service support documentation adheres to ITIL V3 standards and engage effectively ...

managing the lifecycle of end-user devices (EUDs). Your expertise will be instrumental in delivering exceptional ICT services that meet our strict Service Level Agreements (SLAs). Key Responsibilities: Provide expert technical support for EUDs, ensuring service requests are handled efficiently within agreed SLAs. Maintain accurate … optimise device usage. Oversee the end-to-end lifecycle of devices-from evaluation to disposal-while prioritising supportability and cost-effectiveness. Monitor EUD service delivery and contribute to improvement plans for better operational performance. Ensure all service support documentation adheres to ITIL V3 standards and engage effectively ...

influence commercial growth and make a real impact? If so, we'd love to hear from you. We're a privately owned IT Managed Service Provider helping businesses and schools maximise the value of technology through reliable support, strategic advice and exceptional customer service. With more than 15 years … genuine autonomy, influence our commercial strategy and play a key role in the continued growth of a business that prides itself on outstanding customer service and long-term client relationships. About You You're a commercially minded relationship builder who enjoys understanding customer challenges, creating tailored solutions and helping ...

Role: Customer Service/Contact Centre Advisor Contact Centre Experience Required Location: Burnley Job Type: Temporary 6 - 12 Month Contract (Reviewed) Working Pattern: Monday Friday/Between the hours of 8.30AM 5.30PM/37.5 Hours Pay Rate: £12.71 per hour increasing to £14.27, amazing benefits including excellent paid annual … Providing information for reports to team leaders/managers Other duties as outlined by line manager Key Skills: Previous experience of working in a service delivery environment is essential Extensive use of digital applications including (but not restricted to) database based applications and Microsoft office Attention to detail ...

This is an operational, technically focused role combining cyber security, network security and elements of systems administration. You'll work alongside infrastructure, applications and service delivery teams, helping maintain security controls, investigate incidents and support compliance across the business. The Role You'll take responsibility … secure web gateways, email security or privileged access technologies. Security audits, NIS compliance, assurance reviews or accreditation programmes. ITIL or working within an IT service management framework. Relevant certifications such as CompTIA Security+, CISSP, SSCP, CCNA Security or Microsoft and Palo Alto Networks security certifications. Working in a regulated ...

Engineer in Liverpool. We deliver critical, managed IT infrastructure directly to schools, ensuring digital learning environments run flawlessly Bridging team leadership and hands-on delivery, you will lead a dedicated team of Liverpool-based IT Technicians. You will own senior client relationships with school leadership teams, oversee service … team of field technicians. Drive performance and support career development. Education Tech stack: Windows network, AD, Group policy, Hyper-V, 365, Azure, Cloud Security Service Delivery : Oversee the day-to-day operations of the service desk Technical Escalation : 2nd/3rd line Engineer for Client issues & escalations ...

recovery and security technologies. Strong troubleshooting and problem solving skills. Excellent customer-facing and communication skills. Ability to work closely with AMs, Project Managers, Service Delivery and customer IT teams. Desirables (or willing to work towards) Strong experience delivering Professional Services projects, migrations and technical implementations. Experience working ...

recovery and security technologies. Strong troubleshooting and problem solving skills. Excellent customer-facing and communication skills. Ability to work closely with AMs, Project Managers, Service Delivery and customer IT teams. Desirables (or willing to work towards) Strong experience delivering Professional Services projects, migrations and technical implementations. Experience working ...

premises environments, automation platforms, and AI technologies, you'll design and build innovative solutions that streamline everything from onboarding and offboarding to service delivery and customer experience. What You'll Be Doing Design and develop automation workflows using Rewst and Jinja2. Build and maintain PowerShell scripts across Windows ...

e.g., enterprise security architecture, compute services, storage, large-scale networking, virtualization, data center, integration architecture (API), orchestration technologies (Kubernetes, Docker, open stack), systems resiliency, service support, Secure application development lifecycle management (DevSecOps), and service delivery). Lead through influence, communicate effectively through clarity of thought and demonstrated … strong technologist with pragmatic view and creative mind, and a natural collaborator with line of business security architects, engineers, developers, application owners, service providers, and senior management. Proven experience securing cloud software, platforms and/or infrastructures. Hands‐on experience as an engineer or architect with public cloud technologies ...