776 to 800 of 1,492 Service Delivery Jobs in the UK excluding London

traditional account management role, nor is it simply a sales position. The role sits at the intersection of strategy, innovation, technology, commercial development and service delivery, helping to turn our client into a scalable, data-enabled workplace solutions business. You will be both visionary and practical. You will … Work Scheme Free Staff Parking 25 days holiday Dress Down Fridays smart casual Staff Referral Scheme Eye care vouchers Pension contributions after 3 months service Life insurance Electric car salary sacrifice scheme Key responsibilities You will lead the development and commercial growth for our client as a distinct service ...

delivering high-quality services and solutions that meet customer expectations and contractual commitments. The CCM/Export SME is responsible for ensuring the delivery and commercial risks are understood with specific responsibility for assessment and management of export compliance. The role provides expert input to bids and delivery … ITAR requirements. Classification and risk assessment: Support the export classification of contract deliverables and identify export-control risks throughout the bid, contracting and delivery lifecycle. Compliance planning: Manage the creation, implementation, maintenance, approval and continual improvement of Export and Technology Compliance Plans across the business. Licensing and authorisations: Prepare ...

supporting and maintaining VMware-based platforms across private and public cloud environments. You'll be responsible for ensuring high levels of availability, performance and service delivery, while providing expert 3rd line support and contributing to ongoing platform improvements. Key Responsibilities Provide 3rd line support for VMware infrastructure … cloud platforms. Monitor, troubleshoot and resolve complex technical issues. Support and maintain VMware ESXi and vCentre environments. Ensure platforms operate in line with agreed service levels. Follow ITIL-based incident, problem and change management processes. Identify and implement service improvements. Carry out upgrades, patching and maintenance activities. Support ...

CMDB solution across the organisation. You'll lead the Configuration Management function, ensuring accurate and reliable configuration data is available to support service delivery, operational performance, compliance, and effective technology management. The Opportunity This position goes far beyond maintaining an existing CMDB. You'll play a pivotal role … delivering long-term value, you'll have the autonomy to shape how Configuration Management is Embedded across the IT function. Partnering with teams across Service Management, Infrastructure, Support, Change, and Asset Management, you'll become the recognised expert for Configuration Management and help establish it as a critical component ...

team. Visit to learn more. About the Role We are seeking outstanding Executive/VIP Business Travel Consultants to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional … highly personalised, time-critical, and relationship-driven. The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service , paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries ...

seeks a Consultant, Project Management Office (PMO) Analyst to support the delivery of complex transformations in the UKFS Consulting Service Delivery team in Newcastle. You will assist governance, planning, reporting and stakeholder coordination, helping project teams stay aligned with EY standards and client expectations. You will develop ...

Your Mission Take the reins of my client’s 2nd & 3rd Line support teams, driving outstanding performance and ensuring Service Level Agreements (SLAs) are consistently met. Lead with technical expertise, implement best practices, and bring ITIL principles to life by designing and documenting cutting-edge infrastructure. What … Inspire & Support the Team: Collaborate with the Service Desk Manager to guide the Incident Management Team, ensuring top-notch support on a daily basis. Empower Talent: Develop training programs that boost product knowledge and keep the team at the forefront of technology. Streamline Operations: Review, recommend, and implement processes ...

into an exciting new area where you can use your technical skills to build real-world AI solutions? Our client is a growing Managed Service Provider (MSP) looking for an AI Automation Engineer to join their team in Camden. This is a fantastic opportunity for someone who wants … Weekly formal training, Monthly get-togethers/office lunch, health insurance discount, Company social outings, Extra day’s paid holiday for each year of service and more! An exciting opportunity to build the future of AI & automation within an MSP You'll work alongside an experienced technical team, developing ...

Redsquid Communications in Scotland seeks a motivated Team Lead to provide mentoring and guidance to their IT Service Desk teams. This pivotal role drives service excellence, resolves customer issues, and develops team members while ensuring outstanding customer satisfaction. The ideal candidate will lead by example, mentor team members … deliver client service excellence. Responsibilities include managing ticket queues, developing the team, and implementing system improvements while ensuring compliance with SLAs and company policies. #J-18808-Ljbffr ...

including architecture development, cyber security, programme and project management through to data engineering/analytics and AI. We have a long track record of delivery and are trusted to work on some of the UK Government's most important and sensitive projects. Roles and Responsibilities Collaborate with clients … develop strategies for future ICT service delivery, aligning with Government strategies. Define end-to-end architectures, including Business, Applications, Data, and Infrastructure. Create comprehensive User and Service Requirements Documentation. Deliver key Concept and Assessment Phase products. Support large ICT procurements by developing procurement documentation, evaluation strategies ...

Zscaler, Netskope, paloalto, Broadcom ProxySG etc Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation … stability of software applications and systems Own the US perimeter, proxy, and SSE/SASE engineering roadmap and execution, including intake, prioritization, dependency management, delivery governance, and stakeholder alignment across cybersecurity, network services, operations, and application and platform teams. Define and operationalize standards, reference architectures, and reusable engineering patterns ...

/primary care general practice experience Relevant health and safety experience Other requirements Essential Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check Maintain confidentiality at all times Desirable Full UK driving licence Skills Essential Ability to exploit and negotiate opportunities to enhance service delivery Excellent communication skills (written, oral and presenting) Strong IT skills (generic) Excellent leadership skills Strategic thinker and negotiator Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment Effective time management (planning and organising) Ability to network and build relationships Proven problem solving ...

Manager Location : Woking area (office-based) Salary : £36,000£46,000 per year Job Type : Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its team. This role is ideal for someone who enjoys … youll be doing Build strong, long-term relationships with a portfolio of client accounts Act as the main non-technical point of contact for service experience and engagement Own the client onboarding journey, ensuring a smooth and well-coordinated transition into managed services Ensure clients clearly understand their services ...

resolution and asset care Collaborating cross functionally to resolve operational issues Leading root cause analysis and implementing corrective actions Managing contractors and third-party service providers Ensuring SLA compliance and strong service delivery Overseeing site wide facilities management including cleaning, utilities and infrastructure Ensuring environmental compliance … response planning and incident management Supporting infrastructure, energy and building services projects Monitoring budgets, reporting KPIs and driving continuous improvement Managing labour, Opex and service support budgets circa £5M Overseeing procurement of parts, materials and critical stock Delivering automation and facilities projects, upgrades and modifications The Person: Extensive experience ...

Systems Engineer, you'll serve as the technical authority for one or more AEMS projects, defining technical standards and validating solutions deployed by our delivery team. You'll produce comprehensive solution designs that balance technical excellence with operational requirements. Your role involves working closely across the wider business, partnering … ensuring compliance with Group standards while defining streamlined processes for efficient project delivery. Your expertise will inform business case development, outlining costs, benefits, and delivery approaches for system development or refresh initiatives. Throughout project delivery, you'll provide technical assistance to ensure successful completion with clear stakeholder communication. ...

covering multiple disciplines. The team is made up of Technology Consultants, Business Analysts, Product Owners, Data Architects & Engineers, Multi-disciplinary Engineering teams and IT Service delivery professionals working on a large portfolio of systems used to improve productivity and solve key business problems across Tax & Legal. … focus is working with KPMG's Global Compliance & Transformation ('GCT') team to grow our managed service business, helping multinational groups manage and transform their global tax and accounting compliance and reporting requirement across multiple operating regions. Leveraging award-winning technology, we enable our clients to utilise KPMG's compliance ...

seeking an experienced Operations Manager for a full-time position at their headquarters in Fareham, UK. This role is pivotal for ensuring the effective delivery of Cobweb’s Support and Managed Services. The Operations Manager will manage operational performance, ensuring that service quality and SLAs are met. … ideal candidate will have a strong background in managing day-to-day services with a focus on delivery, efficiency, and customer experience. The position also offers a hybrid work model, requiring occasional travel. #J-18808-Ljbffr ...

Splendid Hospitality Group is seeking a Group IT Manager in Watford to lead day-to-day IT service performance, supplier governance and a small internal team. You will ensure service levels meet business needs and manage external partners across infrastructure, networks and security controls. The role focuses ...

high‐impact Finance & Solutions transformation programme aligned to business strategy. Define and implement scalable operating models across Finance, IT, Pre‐Sales, Post‐Sales, and Service Delivery. Deliver end‐to‐end process improvements across order‐to‐cash, procure‐to‐pay, and service lifecycle management. Oversee systems integration across … ITSM platforms. Strengthen financial controls, reporting, and automation. Manage stakeholders, governance, risks, and programme delivery through PMO structures. Drive change management and user adoption across cross‐functional teams. About You Proven experience delivering complex business or digital transformation programmes. Strong understanding of finance, service delivery, and systems ...

Senior ITSM Process Support Analyst to provide senior-level administration and governance across ITSM processes. You will coordinate Change & Release, Problem Management, and Service Design to ensure controlled, low-risk service delivery and compliant processes. You will work with global service desk managers, regional IT managers ...

enabled support, BR24 stands as a core pillar of this ambitious change. This is an incredible time to join us as we modernise our service model and build a future where vulnerable adults can live confidently and independently at home. The Opportunity We are looking for an inspiring, strategic … systems and processes come together to deliver exceptional, person-centred outcomes. Key Responsibilities Lead and develop Emergency Call Advisors across a 24/7 service environment Ensure the smooth running of daily operations with a strong customer, quality and performance focus Drive a proactive, safety-led, technology-enhanced service ...

Indeed , responding constructively to feedback and working with internal teams to address underlying issues. Managing complex and challenging customer situations, balancing excellent customer service with commercial awareness. Taking ownership of negative reviews and complaints from initial response through to resolution. Identifying the root cause behind recurring complaints and customer … dissatisfaction and turning insights into actionable recommendations. Working closely with service teams to use customer feedback to improve service delivery and the overall customer experience. Building the organisation's employer brand and positioning the business as an employer of choice. Developing creative campaigns to encourage authentic customer ...

OpenBlue platform, we help customers reduce energy consumption, improve performance and create smarter, more sustainable environments. We're looking for an experienced BMS Service Engineer to join our growing team. This field-based role offers the opportunity to work across a diverse customer portfolio while supporting critical building control … systems and developing your career with a global leader in smart building technology. The Role As a BMS Service Engineer, you'll be the trusted technical expert for our customers, delivering service excellence and ensuring systems operate at peak performance. Working independently and as part of a wider ...

their team on a 3-month temporary contract . This is an excellent opportunity for a highly organised administrator or coordinator with strong customer service skills who enjoys managing multiple tasks and liaising with both internal and external stakeholders. The Role As an Order Manager, you will be responsible … managing customer orders throughout the delivery lifecycle, ensuring a seamless experience from order placement through to completion. You will work closely with suppliers, customers, partners and internal teams to provide regular updates and ensure orders are progressed efficiently. Key Responsibilities Process customer service orders accurately and within agreed ...

Director , you will oversee a multi‐disciplinary team of 13 covering infrastructure, networking, systems administration, end‐user computing, application development, and service delivery. You will ensure our systems are secure, scalable, and high‐performing – while driving innovation and alignment with business goals. This is an opportunity to influence … internal IT strategy aligned with business and HP technology standards. Lead technology modernisation initiatives – from cloud adoption to network optimisation. Oversee IT operations and service delivery across multiple UK and European sites. Manage budgets, vendors, and performance metrics to ensure operational excellence. Champion cybersecurity, compliance (ISO 27001, GDPR ...