801 to 825 of 1,492 Service Delivery Jobs in the UK excluding London

when required Lead, coach and support one 1st Line/Junior Engineer Review the Junior Engineer's work before closure and maintain the required service standard Provide hands-on support across Microsoft 365, Entra ID, Windows, macOS, networking, printing and endpoint environments Troubleshoot hardware, software, connectivity and endpoint issues … Suitable home working environment with fast, stable broadband and a quiet space for professional client calls Desirable Previous MSP or multi-client environment experience Service Desk Team Lead, Support Desk Lead or supervisory experience Experience with Intune or Hexnode Experience with RMM platforms Knowledge of backup and disaster recovery ...

disorders in the UK. By collecting longitudinal clinical and treatment data from NHS haemophilia centres, the NHD supports improvements in patient care, clinical research, service planning, safety surveillance and the evaluation of treatment outcomes. The NHD is held within the NHS and managed by the UK Haemophilia Centre Doctors … Haemophilia Centre Medical Directors, Research Nurses, Data Managers and other relevant staff. Liaise with external stakeholders, including CRO representatives, to support the effective delivery of NHD studies. Establish practical data-collection arrangements with participating sites, taking account of local clinical workflows, staffing and source-data availability. Coordinate confirmation that ...

Leonardo Worldwide Corporation is looking for a Senior Application Engineer in Yeovil. You will enhance ITSM platforms like Jira Service Management, collaborating across teams to improve service delivery and operational workflows. This role supports national security applications, involves continuous improvement initiatives, and offers flexible hybrid working arrangements. ...

senior technical role suited to someone who enjoys troubleshooting challenging infrastructure issues, working with modern Microsoft technologies and getting involved in technical projects and service improvements. What You'll Do: Provide 3rd line technical support across a range of customer environments Take ownership of complex and escalated technical issues … support 1st and 2nd line engineers where required Maintain technical documentation and knowledge base information Identify recurring issues and contribute to improvements in service delivery What We're Looking For: Strong commercial experience in a 3rd Line IT Engineer, Senior IT Engineer or similar role Excellent knowledge ...

engineers. You’ll be the subject expert for your scrum, supporting your team in day‐to‐day work, providing technical direction, and ensuring delivery of key deadlines. As a top‐tier Microsoft partner, Influential has access to the leading technologies within the Microsoft stack, so you’ll be expected … vision for our clients. Provide third‐line support for solutions in production. Hands‐on coding in C# .NET. Collaborate closely with development, product, and service delivery teams in an Agile environment. Share ideas for improvements, experiment with new technologies, and make recommendations for change where relevant. Offer technical ...

managed offerings Build products and services that help owners maximise performance and profitability Lead products through discovery, development, launch and optimisation Shape AI-powered service discovery and recommendation experiences Define commercial models, growth opportunities and success metrics Own key KPIs including recurring revenue, owner retention and lifetime value … experimentation, analytics and owner feedback to drive decision-making Improve service delivery across Forge platforms, integrations and ecosystems Partner with Product, Engineering, Data Science, Commercial and Customer Success teams Identify opportunities to create scalable, revenue-generating managed services Monitor service quality, adoption and owner experience performance Deliver ...

sourcing office* Deliver sourcing process including pipeline management, competitive tenders and benchmarking to identify best supplier option is identified and commercial, contractual, performance and service delivery stipulations are embedded and aligned to business requirements.* Ensure and complete all relevant Third Party Risk Management activities on a timely basis … negotiations and contract award.* Proven commercial negotiation and contract management skills, with the ability to deliver measurable value through cost optimisation, risk reduction and service improvements.* Experience developing and executing category plans or procurement strategies aligned to business objectives.* Demonstrated stakeholder management and relationship-building skills, with the ability ...

tasks. Partner with the operations team to troubleshoot customer issues and provide written responses to questions. Provide technical advice to internal sales, product and service delivery teams. Work directly with our internal and external customers for troubleshooting and service support. On Call rotation duties Required Skills & Experience … protocols/messaging formats such as Type B and ICAO messaging formats. Project management skills and experience. Experience with Commercial Airline/Global Distribution Service operational messaging. Ability to professionally and effectively interact with internal and external customers. Strong organizational skills, with the ability to efficiently manage workload with ...

Details Our client is a major public sector shared services organisation undergoing significant digital transformation. With a focus on modernising technology platforms and enhancing service delivery, they are investing heavily in enterprise applications to support future growth and operational excellence. Description As a Senior Application Engineer specialising ...

. This is a strategic leadership position responsible for shaping innovative IT initiatives, ensuring robust cyber-security, and leveraging AI-driven automation to optimise service delivery and organisational performance. Reporting to senior management, the Head of IT will act as a trusted advisor, influencing senior stakeholders and driving ...

client. The successful team will join a growing cyber team within a mature security operations environment. This role would suit someone with IT support, service desk, infrastructure or junior cyber experience who is looking to build a career in cyber security. Key Responsibilities Monitor and respond to security alerts … activities. Support phishing simulations and penetration testing. Work with Microsoft security technologies, including Defender and Intune. Provide support across cyber operations and wider IT service delivery. Experience: Interest in cyber security and technology. Experience in IT support, service delivery or a cyber-related role. Knowledge of Microsoft ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking … work and help our customers which is always supported by strong human insight and communication. A technical lead within our shared-service AI and automation team, which provides and evangelises AI capabilities, automation and tooling to Cloud Operations and associated teams across both Microsoft Azure and Oracle Cloud Infrastructure ...

Type : Full Time, Permanent Industry : Food Manufacturing Salary : Competitive Working Hours : Monday to Friday This is a fantastic opportunity for an experienced customer service or sales support professional who enjoys building strong customer relationships and delivering an exceptional service experience. Working closely with Sales, Operations and Logistics teams … using SAP Work closely with internal departments to ensure timely order fulfilment and resolve issues quickly Build and maintain strong customer relationships through exceptional service delivery Monitor order progress and proactively communicate updates to customers Support the sales team with account administration and customer management activities Produce ...

improvements. What you’ll be doing Monitoring and Tracking: Daily/weekly monitoring of key performance indicators (KPIs) for channels (e.g., chat, email, phone), service queues, team leaders, and individual agents across UKI and EU. Root Cause Analysis (RCA): Conducting deep dives and methodical investigations to identify the fundamental … training gaps, system errors, or vendor operational issues). Trend Identification: Analysing data to spot emerging or recurring patterns in team and channel performance, service demand, and partner feedback. Developing and delivering clear, data-driven presentations on current market performance (likely related to partner satisfaction or service delivery ...

days in office, 2 remote) Department: Information Technology Reporting to: Head of Legal Technology About the Firm Our client is a leading full-service UK law firm, recognised among the country's top law firms, the firm is investing heavily in its legal technology capability as part … Senior Legal Technologist to join the Legal Technology team. This role is central to the firm's ambition to embed innovation, streamline legal service delivery, and enhance client value through the smart use of technology. The Senior Legal Technologist will work closely with lawyers and clients to design ...

exciting time to join us as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi-platform, digitally enabled organisation. … same, and every task contributes to shaping the future. We’re committed to helping our government partners achieve the best outcomes and consistently meet service level agreements (SLAs). Our Procurement function is made up of a diverse, expert team working collaboratively in a supportive, flexible environment. Key responsibilities ...

valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit Mott MacDonald's Advisory and Programme Delivery(APD) unit delivers both project, programme & commercial management (PPCM) services and advisory solutions across the built environment, defence, energy, water, environmental, transportation, health and care … sectors. We deliver tailored solutions that directly address our clients’ key challenges, combining our world-leading project expertise with unrivalled programme delivery capabilities and advisory services. APD delivers services to projects ranging in scale and complexity up to £20bn, through the technical disciplines of programme management, project management, project ...

Ovarro Limited is seeking a Head of Projects and Service Delivery to lead the end-to-end delivery across projects and services, ensuring commitments are met in time, cost, quality, SLAs and margins. This hands-on leadership role balances strategic oversight with active execution, escalation handling … ongoing improvement to stabilise delivery and drive results. The role requires proven experience delivering complex technical projects on time and within budget, managing both project delivery #J-18808-Ljbffr ...

Catering in Birmingham is seeking an experienced Building Management System (BMS) Service Team Leader to lead hands-on technical work and drive service activities across UK sites. You will coordinate engineering workloads, support service delivery, and contribute to the growth of the Smart Infrastructure team, with ...

Wiltshire Police is seeking a Lead Developer to shape the future of digital service delivery across the Halo ITSM platform. You will provide technical leadership for low-code service management solutions, automations, integrations and AI-enabled capabilities that improve user experience, operational effectiveness and service performance. ...

supporting organisational objectives and maintaining compliance with relevant policies and legislation. Key Responsibilities IT & Infrastructure Manage the relationship and performance of the external Managed Service Provider (MSP), including SLA monitoring and service reviews. Oversee IT security, Cyber Essentials accreditation, IT assets, user access controls, backups, and disaster recovery … users. Line manage the Fleet Administrator and provide support to stakeholders. Contracts & Supplier Management Manage supplier relationships, contract renewals, and the contract register. Monitor service delivery, negotiate value for money, and approve invoices in a timely manner. Support budget management and work closely with Finance on supplier accounts. ...

this role, in order to be eligible to apply you must have current right to work in the UK status West Midlands Ambulance Service University NHS Foundation Trust is committed to creating an inclusive, supportive, and accessible workplace for everyone where our colleagues feel empowered to succeed. Each person … supporting our Armed Forces community and have signed up to the Step Into Health initiative. We welcome applications from Armed Forces Veterans and Service leavers. If this position involves a regulated activity it will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate ...

goals in alignment with the guiding principles of the Customer Solutions Engineering organization, and Rocket Software.**Essential Duties and Responsibilities**:* Provide leadership in the delivery of exceptional customer experiences while embracing and modeling Rocket values* Directs the activities of Project Management leadership within the CSE organization. Has overall responsibility … financials.* As a member of the CSE Senior Management team, influences CSE-wide functional leadership to ensure successful transition from pre-sales to project delivery, and alignment with all functional participants throughout the delivery lifecycle.* Develops and presents project portfolio related communication to CSE and other business function ...

goals in alignment with the guiding principles of the Customer Solutions Engineering organization, and Rocket Software.**Essential Duties and Responsibilities**:* Provide leadership in the delivery of exceptional customer experiences while embracing and modeling Rocket values* Directs the activities of Project Management leadership within the CSE organization. Has overall responsibility … financials.* As a member of the CSE Senior Management team, influences CSE-wide functional leadership to ensure successful transition from pre-sales to project delivery, and alignment with all functional participants throughout the delivery lifecycle.* Develops and presents project portfolio related communication to CSE and other business function ...

real operational and customer challenges. Build skills and a career in a fast-growing area - supported by structured learning, specialist enablement and hands-on delivery experience. Help shape a new capability and make a visible impact - an opportunity to influence how these capabilities develop, create reusable solutions and help … shape the future of service delivery within Atos. Key Responsibilities Translate business and operational requirements into agentic system designs Guide teams in moving from consumer-grade to production-grade agent design Review and optimize agent workflows, decision logic, and system interactions Ensure compliance with platform architecture, governance ...