The median annual salary for a Service Manager was £55,000 in advertised job vacancies in London during the 3 months to 28 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
England / London
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 331 333 273
Rank change year-on-year +2 -60  
Permanent jobs requiring a Service Manager 320 357 520
As % of all permanent IT jobs advertised in London 0.87% 0.89% 1.17%
As % of the Job Titles category 0.92% 0.93% 1.23%
Number of salaries quoted 255 301 408
Median salary £55,000 £54,000 £57,500
Median salary % change year-on-year +1.85% -6.08%  
90% offered a salary of more than £38,750 £37,500 £38,750
10% offered a salary of more than £78,750 £80,000 £77,500
UK excluding London median salary £45,000 £47,500 £50,000
% change year-on-year -5.26% -5.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 34746 38402 42429
As % of all permanent IT job vacancies advertised in London 94.79% 95.88% 95.87%
Number of salaries quoted 112463 146439 161035
Median salary £57,500 £55,000 £55,000
Median salary % change year-on-year +4.54% -  
90% offered a salary of more than £31,250 £31,250 £30,500
10% offered a salary of more than £87,500 £82,250 £85,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

Service Manager
Job Vacancy Trend in London

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Service Manager in London

Service Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in London.

Salary trend for Service Manager in London

Service Manager
Salary Histogram in London

The salary distribution of IT jobs citing Service Manager in London over the 3 months to 28 June 2017.

Salary histogram for Service Manager in London

Service Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the London region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +27 35 £55,000 -10.20% 8
Bromley -7 4 £68,750 -42.70% 2
Uxbridge -6 2 £56,250 +7.14% 1
Wimbledon +15 1 £60,000 -
Croydon 0 1 £46,200 -9.85% 1
Hammersmith -24 1 £57,500 -
Wembley - 1 £52,500 -
Moorgate - 1 £42,500 -
Hillingdon - 1 - -
Paddington - 1 £45,000 -
Service Manager
England

Service Manager Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 28 June 2017, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Service Manager in the job title.

1 418 (65.31%) ITIL
2 299 (46.72%) Service Delivery
3 219 (34.22%) Service Management
4 205 (32.03%) Finance
5 147 (22.97%) SLA
6 128 (20.00%) ITIL Certification
7 96 (15.00%) ITSM
8 93 (14.53%) Stakeholder Management
9 91 (14.22%) Project Management
10 85 (13.28%) Continuous Improvement
11 76 (11.88%) Banking
12 73 (11.41%) Change Management
13 72 (11.25%) Incident Management
14 69 (10.78%) Microsoft
14 69 (10.78%) Service Delivery Management
15 68 (10.63%) Degree
16 67 (10.47%) Analytical Skills
17 62 (9.69%) Windows
18 58 (9.06%) Telecoms
19 56 (8.75%) Service Design
20 55 (8.59%) Problem Management
21 53 (8.28%) Retail
22 49 (7.66%) ServiceNow
23 44 (6.88%) Data Centre
24 43 (6.72%) ITIL V3
24 43 (6.72%) Microsoft Excel
25 40 (6.25%) PRINCE2
26 39 (6.09%) Supplier Management
27 36 (5.63%) QA
28 35 (5.47%) Investment Banking

Service Manager Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (2.19%) MS Exchange
1 14 (2.19%) SharePoint
2 7 (1.09%) CMS
3 6 (0.94%) Exchange Server 2010
4 3 (0.47%) IIS
4 3 (0.47%) Sitecore CMS
4 3 (0.47%) Umbraco
5 2 (0.31%) Confluence
5 2 (0.31%) Exchange Server 2003
6 1 (0.16%) Blackberry Enterprise Server
6 1 (0.16%) Kentico
6 1 (0.16%) SAS
6 1 (0.16%) WebSphere
Applications
1 43 (6.72%) Microsoft Excel
2 32 (5.00%) Microsoft PowerPoint
3 27 (4.22%) Microsoft Office
4 9 (1.41%) Microsoft Project
5 1 (0.16%) Spreadsheet
Business Applications
1 7 (1.09%) Remedy ITSM
2 4 (0.63%) Dynamics CRM
3 3 (0.47%) BusinessWorks
4 2 (0.31%) SAP Oil and Gas
5 1 (0.16%) Dynamics AX
5 1 (0.16%) Magento
5 1 (0.16%) Oracle Retail
5 1 (0.16%) Siebel CRM
Cloud Services
1 31 (4.84%) Office 365
2 9 (1.41%) Microsoft Azure
3 8 (1.25%) SaaS
4 7 (1.09%) IaaS
4 7 (1.09%) PaaS
5 1 (0.16%) Amazon AWS
5 1 (0.16%) Amazon S3
5 1 (0.16%) Dynamics 365
5 1 (0.16%) Salesforce Service Cloud
Communications & Networking
1 25 (3.91%) WAN
2 19 (2.97%) LAN
3 16 (2.50%) Firewall
3 16 (2.50%) Wireless
4 12 (1.88%) VPN
5 11 (1.72%) DNS
5 11 (1.72%) MPLS
6 10 (1.56%) VoIP
7 8 (1.25%) Unified Communications
8 7 (1.09%) CTI
8 7 (1.09%) Internet
8 7 (1.09%) Wi-Fi
9 6 (0.94%) Ethernet
9 6 (0.94%) Frame Relay
10 5 (0.78%) SDH
11 4 (0.63%) 3G
12 3 (0.47%) DHCP
12 3 (0.47%) Network Security
12 3 (0.47%) SMS
12 3 (0.47%) TCP/IP
Database & Business Intelligence
1 9 (1.41%) SQL Server
2 5 (0.78%) Big Data
2 5 (0.78%) RDBMS
2 5 (0.78%) Relational Database
3 4 (0.63%) Data Warehouse
4 3 (0.47%) PowerCenter
5 2 (0.31%) Power BI
6 1 (0.16%) Data Mart
6 1 (0.16%) Enterprise Data Warehouse
6 1 (0.16%) MS Access
6 1 (0.16%) SQL Server 2000
6 1 (0.16%) SQL Server 2012
6 1 (0.16%) SQL Server 2014
Development Applications
1 5 (0.78%) JIRA
2 1 (0.16%) Git (software)
General
1 205 (32.03%) Finance
2 76 (11.88%) Banking
3 58 (9.06%) Telecoms
4 53 (8.28%) Retail
5 35 (5.47%) Investment Banking
6 25 (3.91%) Back Office
7 24 (3.75%) Legal
8 23 (3.59%) Law
9 21 (3.28%) Retail Banking
10 14 (2.19%) Marketing
11 8 (1.25%) Portuguese Language
11 8 (1.25%) Spanish Language
12 7 (1.09%) Advertising
12 7 (1.09%) Billing
13 6 (0.94%) Financial Institution
14 4 (0.63%) Games
14 4 (0.63%) Publishing
15 3 (0.47%) Japanese Language
16 2 (0.31%) Electronics
16 2 (0.31%) Manufacturing
Libraries, Frameworks & Software Standards
1 4 (0.63%) .NET
2 3 (0.47%) Flash
2 3 (0.47%) Middleware
3 2 (0.31%) Web Services
4 1 (0.16%) CSS
4 1 (0.16%) CSS3
4 1 (0.16%) HTML
4 1 (0.16%) jQuery
4 1 (0.16%) Velocity
Miscellaneous
1 67 (10.47%) Analytical Skills
2 44 (6.88%) Data Centre
3 23 (3.59%) CMDB
4 16 (2.50%) Management Information System
5 14 (2.19%) Mainframe
5 14 (2.19%) Pricing Data
5 14 (2.19%) Reference Data
5 14 (2.19%) User Experience
6 9 (1.41%) Mobile App
6 9 (1.41%) Over-the-Top Content
7 7 (1.09%) Computer Science
7 7 (1.09%) IVR
8 6 (0.94%) Blackberry
8 6 (0.94%) Digital Media
8 6 (0.94%) iPad
8 6 (0.94%) Virtual Team
9 4 (0.63%) Greenfield Project
9 4 (0.63%) New Media
9 4 (0.63%) SWIFT
9 4 (0.63%) Video on Demand
Operating Systems
1 62 (9.69%) Windows
2 23 (3.59%) Windows Server
3 17 (2.66%) Windows 7
4 14 (2.19%) Windows 10
5 13 (2.03%) Windows Server 2012
6 12 (1.88%) Linux
7 9 (1.41%) Windows Server 2008
8 6 (0.94%) Windows 8
9 5 (0.78%) AIX
10 4 (0.63%) Apple iOS
10 4 (0.63%) Mac OS X
10 4 (0.63%) Red Hat Enterprise Linux
11 2 (0.31%) Android
11 2 (0.31%) Windows Server 2003
11 2 (0.31%) Windows XP
12 1 (0.16%) Mac OS
12 1 (0.16%) Unix
12 1 (0.16%) Windows 2000 Server
Processes & Methodologies
1 418 (65.31%) ITIL
2 299 (46.72%) Service Delivery
3 219 (34.22%) Service Management
4 96 (15.00%) ITSM
5 93 (14.53%) Stakeholder Management
6 91 (14.22%) Project Management
7 85 (13.28%) Continuous Improvement
8 73 (11.41%) Change Management
9 72 (11.25%) Incident Management
10 69 (10.78%) Service Delivery Management
11 56 (8.75%) Service Design
12 55 (8.59%) Problem Management
13 43 (6.72%) ITIL V3
14 40 (6.25%) PRINCE2
15 39 (6.09%) Supplier Management
16 35 (5.47%) Asset Management
17 34 (5.31%) Agile Software Development
17 34 (5.31%) Disaster Recovery
17 34 (5.31%) Performance Management
18 32 (5.00%) Contract Management
Programming Languages
1 9 (1.41%) SQL
2 4 (0.63%) PowerShell
3 3 (0.47%) C
3 3 (0.47%) Java
3 3 (0.47%) VBA
4 2 (0.31%) PHP
5 1 (0.16%) Bash Shell
5 1 (0.16%) C#
5 1 (0.16%) JavaScript
5 1 (0.16%) Perl
5 1 (0.16%) Python
Qualifications
1 128 (20.00%) ITIL Certification
2 68 (10.63%) Degree
3 16 (2.50%) Microsoft Certification
4 15 (2.34%) CISSP
5 14 (2.19%) CISM
6 13 (2.03%) MCSE
7 12 (1.88%) Cisco Certification
8 10 (1.56%) ITIL Foundation Certificate
9 9 (1.41%) CCNA
9 9 (1.41%) MCP
10 8 (1.25%) ISEB
10 8 (1.25%) Security Cleared
11 5 (0.78%) ISTQB
11 5 (0.78%) SC Cleared
12 4 (0.63%) CISA
12 4 (0.63%) PMI Certification
13 3 (0.47%) CCIE
13 3 (0.47%) CCNP
13 3 (0.47%) Computer Science Degree
13 3 (0.47%) IISP
Quality Assurance & Compliance
1 147 (22.97%) SLA
2 36 (5.63%) QA
3 13 (2.03%) ISO/IEC 27001
4 10 (1.56%) ISO/IEC 20000
5 2 (0.31%) ISO 22301
5 2 (0.31%) PCI DSS
5 2 (0.31%) PMO
5 2 (0.31%) SEPA
6 1 (0.16%) TickIT
System Software
1 34 (5.31%) Active Directory
2 10 (1.56%) VMware Infrastructure
3 8 (1.25%) Hyper-V
4 6 (0.94%) Virtual Desktop
5 4 (0.63%) BitLocker
5 4 (0.63%) Microsoft App-V
5 4 (0.63%) XenApp
5 4 (0.63%) XenDesktop
6 3 (0.47%) Terminal Services
7 2 (0.31%) Citrix Presentation Server
7 2 (0.31%) VMware ESXi
8 1 (0.16%) vSphere
8 1 (0.16%) XenServer
Systems Management
1 9 (1.41%) SCCM
2 4 (0.63%) Microsoft Intune
3 3 (0.47%) Backup Exec
4 2 (0.31%) NetBackup
5 1 (0.16%) Norton AntiVirus
5 1 (0.16%) WSUS
Vendors
1 69 (10.78%) Microsoft
2 49 (7.66%) ServiceNow
3 17 (2.66%) VMware
4 15 (2.34%) HP
5 14 (2.19%) Citrix
6 12 (1.88%) Apple
6 12 (1.88%) Remedy
7 11 (1.72%) Cisco
8 10 (1.56%) Salesforce.com
8 10 (1.56%) SAP
9 7 (1.09%) Oracle
10 6 (0.94%) Bloomberg
10 6 (0.94%) BMC
10 6 (0.94%) Reuters
11 5 (0.78%) Red Hat
11 5 (0.78%) Tektronix
12 4 (0.63%) Mitel
12 4 (0.63%) MobileIron
12 4 (0.63%) Siebel
13 3 (0.47%) Juniper
Uxbridge, Middlesex
Ventula Consulting Ltd
Salary: From £50,000 to £60,000 per annum Bonus, Car, Fuel Card, Pension, Priv
Posted: 12 hours ago
London
Staffworx Ltd
Salary: to £40K + full bens
Posted: Yesterday
City, London
Burns Sheehan
Salary: £55000.00 - £60000.00 per annum
Posted: 2 days ago
London
Aim Hire Recruitment Ltd
Salary: From £40,000 to £50,000 per annum Excellent benefits and bonuses
Posted: 2 days ago
London
Harvey Nash plc
Salary: £80000 - £90000 per annum
Posted: 2 days ago
City, London
Robert Half
Salary: £30000 - £40000 per annum
Posted: 6 days ago
Croydon, Surrey
Experis Ltd
Salary: £39333.00 - £45232.00 per annum
Posted: 5 days ago
London
Send
Salary: From £50,000 to £60,000 per annum + 18% bonus + car allowance + benefi
Posted: 6 days ago
London
Venturi
Salary: £50000 - £60000 per annum + Bonus & Benefits
Posted: 4 days ago
City, London
Harrington Starr
Salary: £60000 - £70000 per annum
Posted: 3 days ago
City, London
Parallel Consulting
Salary: £60000 - £65000 per annum + excellent benefits
Posted: 4 days ago
London
DCL Search & Selection
Salary: £50000 - £55000 per annum + benefits
Posted: 5 days ago
London
Harrington Starr
Salary: £60000 - £75000 per annum + benefits + bonus
Posted: Yesterday
London
Hays Specialist Recruitment Ltd
Salary: £35000.00 - £385000.00 per annum
Posted: 13 days ago
London
Water Aid
Salary: £36,000
Posted: 12 days ago
City, London
IT Lab
Salary: From £45,000 to £50,000 per annum dependent on experience
Posted: 23 days ago
City of London
Interquest - IQ Tech
Posted: 22 days ago
North West London
Bankside Recruitment
Salary: £35k - £40k per annum plus excellent benefits
Posted: 12 days ago
Hounslow, Middlesex
IT Retail People Ltd
Salary: Up to £50,000 per annum Expensed Car, 10% Bonus, Healthcare, Pension,
Posted: 5 days ago
London
Deerfoot IT Resources Ltd
Salary: £40000 - £45000 per annum + Benefits Package
Posted: 23 days ago
City of London
Hays London City Cheapside
Salary: £50000.00 - £100000.00 per annum
Posted: 27 days ago
City of London
Deerfoot IT Resources Ltd
Salary: £50000 - £55000 per annum + Bonus, Pens, PrivMed, Life (x4)
Posted: 27 days ago
London
The Financial Management Centre
Salary: Great Earning Potential
Posted: 19 days ago