The median annual salary for a Service Manager was £57,500 in advertised job vacancies in London during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Services Manager
England / London
Rank 290 306 267
Rank change year-on-year +16 -39  
Permanent jobs requiring a Service Manager 326 423 475
As % of all permanent IT jobs advertised in London 0.98% 1.02% 1.14%
As % of the Job Titles category 1.03% 1.06% 1.19%
Number of salaries quoted 255 339 420
Median salary £57,500 £55,000 £55,000
Median salary % change year-on-year +4.54% -  
90% offered a salary of more than £38,870 £40,491 £40,000
10% offered a salary of more than £72,500 £77,500 £75,000
UK excluding London median salary £47,500 £47,500 £46,000
% change year-on-year - +3.26%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 31786 39894 40068
As % of all permanent IT job vacancies advertised in London 95.74% 96.09% 95.99%
Number of salaries quoted 26873 34408 33640
Median salary £57,500 £55,000 £53,500
Median salary % change year-on-year +4.54% +2.80%  
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £82,500 £77,500 £80,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Manager
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured Service Manager in the job title.

Job vacancy trend for Service Manager in London

Service Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in London.

Salary trend for Service Manager in London

Service Manager
Salary Histogram in London

The salary distribution of IT jobs citing Service Manager in London over the 3 months to 23 March 2017.

Salary histogram for Service Manager in London

Service Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the London region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +41 62 £57,500 +9.52% 10
Wimbledon - 15 £50,000 - 1
Bromley +2 11 £63,500 +43.51%
Croydon +4 8 £50,000 -16.66%
Kingston Upon Thames - 7 £38,870 -
Feltham +5 2 £60,000 +60.00%
Morden - 2 £65,000 -
Docklands, London -5 1 £45,000 -18.18%
Chiswick -11 1 £47,500 -22.44%
Canary Wharf -13 1 £57,500 -14.81%
Hounslow - 1 £55,000 -
Service Manager
England

Service Manager Skill Set
Top 30 Related IT Skills in London

For the 6 months to 23 March 2017, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Service Manager in the job title.

1 440 (66.77%) ITIL
2 299 (45.37%) Service Delivery
3 212 (32.17%) Service Management
4 197 (29.89%) Finance
5 159 (24.13%) SLA
6 121 (18.36%) Project Management
6 121 (18.36%) ITIL Certification
7 108 (16.39%) Stakeholder Management
8 93 (14.11%) Degree
9 89 (13.51%) ITSM
10 88 (13.35%) Incident Management
11 80 (12.14%) Continuous Improvement
12 72 (10.93%) Microsoft
13 61 (9.26%) Problem Management
14 57 (8.65%) Change Management
15 54 (8.19%) Banking
16 53 (8.04%) Performance Management
17 50 (7.59%) Line Management
17 50 (7.59%) Service Design
18 49 (7.44%) Analytical Skills
19 47 (7.13%) MS Excel
20 45 (6.83%) QA
21 44 (6.68%) Data Centre
21 44 (6.68%) ITIL V3
21 44 (6.68%) Windows
22 43 (6.53%) Legal
23 41 (6.22%) ServiceNow
24 34 (5.16%) Management Information System
25 33 (5.01%) Telecoms
25 33 (5.01%) Agile Software Development

Service Manager Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (1.52%) IIS
2 8 (1.21%) SharePoint
3 6 (0.91%) MS Exchange
4 3 (0.46%) CMS
4 3 (0.46%) Exchange Server 2010
5 2 (0.30%) SAS
5 2 (0.30%) Skype for Business
6 1 (0.15%) Apache
6 1 (0.15%) Confluence
6 1 (0.15%) Kentico
6 1 (0.15%) SharePoint Server
6 1 (0.15%) Sitecore CMS
6 1 (0.15%) Umbraco
6 1 (0.15%) WebSphere
Applications
1 47 (7.13%) MS Excel
2 27 (4.10%) MS PowerPoint
3 24 (3.64%) MS Office
4 3 (0.46%) MS Project
5 1 (0.15%) Spreadsheet
Business Applications
1 3 (0.46%) Dynamics AX
2 2 (0.30%) Dynamics CRM
2 2 (0.30%) Dynamics NAV
2 2 (0.30%) NetSuite
2 2 (0.30%) Oracle EBS
2 2 (0.30%) Remedy ITSM
2 2 (0.30%) Sage X3
2 2 (0.30%) Unit4 Business World
Cloud Services
1 20 (3.03%) Office 365
2 16 (2.43%) SaaS
3 9 (1.37%) Microsoft Azure
4 7 (1.06%) Amazon AWS
4 7 (1.06%) IaaS
5 5 (0.76%) PaaS
6 1 (0.15%) Amazon S3
Communications & Networking
1 13 (1.97%) Internet
2 12 (1.82%) LAN
2 12 (1.82%) WAN
3 11 (1.67%) Firewall
4 8 (1.21%) DNS
5 7 (1.06%) VoIP
5 7 (1.06%) Wireless
6 5 (0.76%) CTI
6 5 (0.76%) Wi-Fi
7 4 (0.61%) VPN
8 3 (0.46%) Unified Communications
9 2 (0.30%) DHCP
9 2 (0.30%) Ethernet
9 2 (0.30%) Frame Relay
9 2 (0.30%) HTTP
9 2 (0.30%) MPLS
9 2 (0.30%) Network Security
9 2 (0.30%) SAN
9 2 (0.30%) TCP/IP
9 2 (0.30%) WebEx
Database & Business Intelligence
1 9 (1.37%) SQL Server
2 4 (0.61%) Power BI
2 4 (0.61%) RDBMS
2 4 (0.61%) Relational Database
3 3 (0.46%) Big Data
4 2 (0.30%) Data Warehouse
4 2 (0.30%) MySQL
4 2 (0.30%) NoSQL
5 1 (0.15%) MongoDB
5 1 (0.15%) SQL Server 2000
5 1 (0.15%) SQL Server 2014
Development Applications
1 2 (0.30%) Git (software)
1 2 (0.30%) JIRA
2 1 (0.15%) Team Foundation Server
General
1 197 (29.89%) Finance
2 54 (8.19%) Banking
3 43 (6.53%) Legal
4 33 (5.01%) Telecoms
5 26 (3.95%) Law
6 24 (3.64%) Retail
7 15 (2.28%) Investment Banking
7 15 (2.28%) Marketing
8 11 (1.67%) Billing
9 8 (1.21%) Advertising
9 8 (1.21%) Games
10 4 (0.61%) Back Office
10 4 (0.61%) Mandarin Language
11 3 (0.46%) Financial Institution
12 2 (0.30%) German Language
12 2 (0.30%) Japanese Language
12 2 (0.30%) Local Government
12 2 (0.30%) Portuguese Language
12 2 (0.30%) Spanish Language
13 1 (0.15%) Publishing
Libraries, Frameworks & Software Standards
1 5 (0.76%) CSS
1 5 (0.76%) HTML
2 4 (0.61%) Software Packaging
3 3 (0.46%) Ajax
3 3 (0.46%) jQuery
3 3 (0.46%) XML
4 2 (0.30%) .NET
4 2 (0.30%) CSS3
4 2 (0.30%) Middleware
4 2 (0.30%) SOAP
5 1 (0.15%) HTML5
5 1 (0.15%) JSON
5 1 (0.15%) Twitter Bootstrap
5 1 (0.15%) Velocity
5 1 (0.15%) Web Services
Miscellaneous
1 49 (7.44%) Analytical Skills
2 44 (6.68%) Data Centre
3 34 (5.16%) Management Information System
4 13 (1.97%) Computer Science
5 10 (1.52%) CMDB
5 10 (1.52%) Virtual Team
6 7 (1.06%) iPad
6 7 (1.06%) User Experience
7 5 (0.76%) Derivative
7 5 (0.76%) Fintech
7 5 (0.76%) FMCG
7 5 (0.76%) IVR
7 5 (0.76%) NHS
7 5 (0.76%) PMI
8 3 (0.46%) Equities
8 3 (0.46%) Security Operations Centre
8 3 (0.46%) SWIFT
8 3 (0.46%) Taxonomies
9 2 (0.30%) Enterprise Software
9 2 (0.30%) Mobile App
Operating Systems
1 44 (6.68%) Windows
2 13 (1.97%) Windows Server
3 12 (1.82%) Linux
3 12 (1.82%) Windows 7
4 8 (1.21%) Unix
4 8 (1.21%) Windows 10
5 7 (1.06%) Windows Server 2012
6 5 (0.76%) Windows 8
7 3 (0.46%) Mac OS X
8 2 (0.30%) Windows 2000 Server
8 2 (0.30%) Windows XP
9 1 (0.15%) Android
9 1 (0.15%) Apple iOS
9 1 (0.15%) Mac OS
9 1 (0.15%) Red Hat Enterprise Linux
Processes & Methodologies
1 440 (66.77%) ITIL
2 299 (45.37%) Service Delivery
3 212 (32.17%) Service Management
4 121 (18.36%) Project Management
5 108 (16.39%) Stakeholder Management
6 89 (13.51%) ITSM
7 88 (13.35%) Incident Management
8 80 (12.14%) Continuous Improvement
9 61 (9.26%) Problem Management
10 57 (8.65%) Change Management
11 53 (8.04%) Performance Management
12 50 (7.59%) Line Management
12 50 (7.59%) Service Design
13 44 (6.68%) ITIL V3
14 33 (5.01%) Agile Software Development
14 33 (5.01%) Transition Management
15 32 (4.86%) PRINCE2
16 31 (4.70%) People Management
16 31 (4.70%) Supplier Management
17 30 (4.55%) Disaster Recovery
Programming Languages
1 11 (1.67%) SQL
2 7 (1.06%) PHP
3 6 (0.91%) JavaScript
3 6 (0.91%) VBA
4 4 (0.61%) Python
5 3 (0.46%) Java
6 2 (0.30%) Bash Shell
6 2 (0.30%) C
6 2 (0.30%) C#
6 2 (0.30%) Perl
6 2 (0.30%) PowerShell
7 1 (0.15%) PL/SQL
7 1 (0.15%) Shell Script
Qualifications
1 121 (18.36%) ITIL Certification
2 93 (14.11%) Degree
3 20 (3.03%) CISSP
4 14 (2.12%) Microsoft Certification
5 12 (1.82%) Cisco Certification
5 12 (1.82%) MCSE
6 10 (1.52%) CISM
6 10 (1.52%) IISP
6 10 (1.52%) MCP
7 9 (1.37%) CCNA
7 9 (1.37%) CISA
8 8 (1.21%) ITIL Foundation Certificate
9 6 (0.91%) Security Cleared
10 5 (0.76%) MBCS
10 5 (0.76%) PMI Certification
11 4 (0.61%) GIAC
11 4 (0.61%) ISEB
11 4 (0.61%) SANS
12 3 (0.46%) CCIE
12 3 (0.46%) CCNP
Quality Assurance & Compliance
1 159 (24.13%) SLA
2 45 (6.83%) QA
3 17 (2.58%) ISO/IEC 27001
4 7 (1.06%) PCI DSS
5 4 (0.61%) COBIT
6 3 (0.46%) PMO
7 2 (0.30%) ISO22301
7 2 (0.30%) SEPA
System Software
1 24 (3.64%) Active Directory
2 7 (1.06%) VMware Infrastructure
3 3 (0.46%) Hyper-V
3 3 (0.46%) XenApp
3 3 (0.46%) XenDesktop
4 1 (0.15%) Terminal Services
4 1 (0.15%) VMware ESX
Systems Management
1 7 (1.06%) SCCM
2 4 (0.61%) Microsoft Intune
3 1 (0.15%) Backup Exec
3 1 (0.15%) NetBackup
Vendors
1 72 (10.93%) Microsoft
2 41 (6.22%) ServiceNow
3 12 (1.82%) Cisco
3 12 (1.82%) VMware
4 11 (1.67%) SAP
5 10 (1.52%) Citrix
6 8 (1.21%) HP
7 7 (1.06%) Apple
7 7 (1.06%) Remedy
7 7 (1.06%) Salesforce.com
8 5 (0.76%) Oracle
8 5 (0.76%) Workday
9 4 (0.61%) Sun
10 3 (0.46%) Cadence
10 3 (0.46%) Dell
10 3 (0.46%) Infoblox
10 3 (0.46%) SolarWinds
11 2 (0.30%) Google
11 2 (0.30%) Infor
11 2 (0.30%) Tableau
City, London
Arnold Ash Ltd
Salary: From £45,000 to £60,000 per annum
Posted: 10 hours ago
London
Stanford Associates
Salary: From £50,000 to £60,000 per annum + excellent bonus and extensive bene
Posted: 14 hours ago
London
HAYS INFORMATION TECHNOLOGY
Salary: bonus
Posted: 16 hours ago
London
Lorien Resourcing
Salary: £45000 - £50000 per annum
Posted: 2 days ago
City, London
JM
Salary: £85000 - £95000 per annum
Posted: Yesterday
City, London
JM
Posted: 3 days ago
London
Innocent Drinks
Salary: Competitive
Posted: Yesterday
London
Hays Finance Technology
Salary: £90000.00 - £110000.00 per annum
Posted: 3 days ago
London
Etech Partners
Salary: Up to £65,000 per annum + Benefits
Posted: 3 days ago
London
IBS Consulting
Salary: Negotiable
Posted: 9 days ago
City, London
Venturi
Salary: £50000 - £60000 per annum + 10% bonus and full benefits
Posted: 3 days ago
London
Spring Technology
Salary: £45000.00 - £65000.00 per annum + Bonus + Benefits
Posted: 6 days ago
London
TEKsystems
Salary: £90000 - £100000 per annum + + benefits + bonus
Posted: 2 days ago
London
Hays London City Cheapside
Posted: 14 days ago
City, London
IT Lab
Salary: From £45,000 to £50,000 per annum dependent on experience
Posted: 15 days ago
London
Michael Page Technology
Salary: £50000 - £60000 per annum + Bonus + benefits
Posted: 8 days ago
City, London
Harrington Starr
Salary: £60000 - £70000 per annum
Posted: 5 days ago
City of London
Hays Specialist Recruitment Ltd
Salary: £45000.00 - £50000.00 per annum + Excellent Benefits
Posted: 17 days ago
West End
Capita Defence & Security Resourcing
Posted: 16 days ago
London
Computer Futures
Salary: £55000 - £656000 per annum + competitive
Posted: 22 days ago
City of London
Mint
Salary: £45000 - £55000 per annum + healthcare, dental care, pension
Posted: 25 days ago
London
Joseph Harry Ltd
Salary: £35000 - £50000 per annum + 20% bonus + 10% pension
Posted: 6 days ago
London
Hays London City Cheapside
Posted: 14 days ago
London
McGregor Boyall
Posted: 3 days ago
London
The National Crime Agency
Salary: Competitive
Posted: 21 days ago
Wimbledon
Interquest - IQ Tech
Salary: £50000 - £55000 per annum + Car allowance, bonus, PMI, pension
Posted: 27 days ago
City, London
Recommend Recruitment
Salary: From £30,000 to £38,000 per annum healthcare, pension, flexible benefi
Posted: 3 days ago
London
Leidos
Posted: 14 days ago
City, London
Talent International
Salary: £35000 - £50000 per annum
Posted: 6 days ago