3rd Line Technical Support Jobs in the UK excluding London

Third Line Technical Support
UK > UK excluding London

The median Third Line Technical Support salary in the UK excluding London is £42,500 per year, according to job vacancies posted during the 6 months leading to 17 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
17 May 2025
Same period 2024 Same period 2023
Rank 557 734 733
Rank change year-on-year +177 -1 +105
Permanent jobs requiring a 3rd Line Technical Support 18 21 14
As % of all permanent jobs advertised in the UK excluding London 0.045% 0.029% 0.024%
As % of the Job Titles category 0.050% 0.031% 0.026%
Number of salaries quoted 16 20 14
10th Percentile £34,750 £31,250 £31,250
25th Percentile £38,750 £32,375 £37,500
Median annual salary (50th Percentile) £42,500 £40,000 £45,000
Median % change year-on-year +6.25% -11.11% +16.13%
75th Percentile £48,000 £45,000 -
90th Percentile £49,000 £48,750 -
UK median annual salary £42,500 £40,000 £45,000
% change year-on-year +6.25% -11.11% +12.50%

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 36,103 67,726 52,846
% of permanent jobs with a recognized job title 90.94% 94.86% 89.17%
Number of salaries quoted 18,704 47,866 30,035
10th Percentile £27,000 £26,750 £29,750
25th Percentile £37,574 £35,000 £38,750
Median annual salary (50th Percentile) £51,645 £50,000 £53,000
Median % change year-on-year +3.29% -5.66% +5.64%
75th Percentile £65,000 £63,750 £68,750
90th Percentile £77,500 £76,250 £81,250
UK median annual salary £56,000 £52,500 £60,000
% change year-on-year +6.67% -12.50% -

3rd Line Technical Support
Job Vacancy Trend in the UK excluding London

Job postings that featured 3rd Line Technical Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for 3rd Line Technical Support in the UK excluding London

3rd Line Technical Support
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing 3rd Line Technical Support in the UK excluding London.

Salary trend for 3rd Line Technical Support in the UK excluding London

3rd Line Technical Support
Salary Histogram in the UK excluding London

Salary distribution for jobs citing 3rd Line Technical Support in the UK excluding London over the 6 months to 17 May 2025.

Salary histogram for 3rd Line Technical Support in the UK excluding London

3rd Line Technical Support
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Technical Support within the UK excluding London region over the 6 months to 17 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +46 7 £42,500 -10.53% 1
North West - 7 £42,500 -
South East +82 5 £35,500 +9.23% 1
South West - 5 £46,000 -
East of England +47 1 £45,000 -
3rd Line Technical Support
UK

3rd Line Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 17 May 2025, 3rd Line Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring 3rd Line Technical Support in the job title.

1 13 (72.22%) Microsoft
1 13 (72.22%) Microsoft 365
2 12 (66.67%) Azure
2 12 (66.67%) Windows
3 11 (61.11%) WAN
3 11 (61.11%) Active Directory
3 11 (61.11%) Firewall
4 10 (55.56%) Cisco
4 10 (55.56%) ITIL
4 10 (55.56%) Manufacturing
5 9 (50.00%) Windows Server
6 8 (44.44%) Remote Desktop
6 8 (44.44%) Aerospace
6 8 (44.44%) Automotive
6 8 (44.44%) AWS
6 8 (44.44%) LAN
7 7 (38.89%) Internet
7 7 (38.89%) VMware
7 7 (38.89%) Social Skills
8 6 (33.33%) Problem-Solving
8 6 (33.33%) Entra ID
8 6 (33.33%) Microsoft Intune
8 6 (33.33%) Microsoft Certification
9 5 (27.78%) Terminal Services
9 5 (27.78%) Microsoft Exchange
9 5 (27.78%) Telecoms
9 5 (27.78%) Change Management
9 5 (27.78%) Microsoft Office
9 5 (27.78%) DHCP
9 5 (27.78%) TCP/IP

3rd Line Technical Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (27.78%) Microsoft Exchange
2 3 (16.67%) SharePoint
Applications
1 5 (27.78%) Microsoft Office
Cloud Services
1 13 (72.22%) Microsoft 365
2 12 (66.67%) Azure
3 8 (44.44%) AWS
4 6 (33.33%) Entra ID
5 1 (5.56%) OneDrive
Communications & Networking
1 11 (61.11%) Firewall
1 11 (61.11%) WAN
2 8 (44.44%) LAN
2 8 (44.44%) Remote Desktop
3 7 (38.89%) Internet
4 5 (27.78%) DHCP
4 5 (27.78%) DNS
4 5 (27.78%) SD-WAN
4 5 (27.78%) TCP/IP
5 4 (22.22%) VLAN
6 3 (16.67%) VoIP
6 3 (16.67%) VPN
6 3 (16.67%) Wi-Fi
7 2 (11.11%) SSL
General
1 10 (55.56%) Manufacturing
2 8 (44.44%) Aerospace
2 8 (44.44%) Automotive
3 7 (38.89%) Social Skills
4 5 (27.78%) Telecoms
5 3 (16.67%) Electronics
6 2 (11.11%) Analytical Skills
Libraries, Frameworks & Software Standards
1 2 (11.11%) Software Packaging
Miscellaneous
1 5 (27.78%) Video Conferencing
2 3 (16.67%) FMCG
2 3 (16.67%) IoT
2 3 (16.67%) Operational Technology
2 3 (16.67%) Renewable Energy
Operating Systems
1 12 (66.67%) Windows
2 9 (50.00%) Windows Server
3 3 (16.67%) Linux
4 1 (5.56%) Windows Server 2016
Processes & Methodologies
1 10 (55.56%) ITIL
2 6 (33.33%) Problem-Solving
3 5 (27.78%) Change Management
3 5 (27.78%) Cybersecurity
4 4 (22.22%) Proactive Monitoring
5 3 (16.67%) Enterprise Architecture
5 3 (16.67%) Infrastructure Management
6 2 (11.11%) Application Packaging
6 2 (11.11%) Business Continuity
6 2 (11.11%) Business Intelligence
6 2 (11.11%) Compatibility Testing
6 2 (11.11%) Disaster Recovery
6 2 (11.11%) Proactive Maintenance
6 2 (11.11%) Resource Allocation
6 2 (11.11%) Software Testing
6 2 (11.11%) Storage Management
6 2 (11.11%) Test Automation
7 1 (5.56%) ITSM
Programming Languages
1 3 (16.67%) PowerShell
2 2 (11.11%) SQL
Qualifications
1 6 (33.33%) Microsoft Certification
Quality Assurance & Compliance
1 1 (5.56%) Cyber Essentials
1 1 (5.56%) SLA
System Software
1 11 (61.11%) Active Directory
2 5 (27.78%) Terminal Services
3 1 (5.56%) Hyper-V
Systems Management
1 6 (33.33%) Microsoft Intune
2 3 (16.67%) SCCM
3 1 (5.56%) Autotask
Vendors
1 13 (72.22%) Microsoft
2 10 (55.56%) Cisco
3 7 (38.89%) VMware
4 5 (27.78%) Aruba
4 5 (27.78%) Fortinet
4 5 (27.78%) Okta
5 2 (11.11%) Citrix
5 2 (11.11%) Oracle
6 1 (5.56%) WatchGuard