Customer Analysis
UK

The following table provides summary statistics for permanent job vacancies with a requirement for Customer Analysis skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Analysis over the 6 months to 4 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 902 962 1189
Rank change year-on-year +60 +227 -297
Permanent jobs citing Customer Analysis 9 37 24
As % of all permanent jobs advertised in the UK 0.009% 0.036% 0.015%
As % of the Processes & Methodologies category 0.011% 0.037% 0.016%
Number of salaries quoted 3 15 21
10th Percentile - - £35,000
25th Percentile £46,250 £47,447 £37,500
Median annual salary (50th Percentile) £47,500 £50,238 £49,500
Median % change year-on-year -5.45% +1.49% -1.00%
75th Percentile £48,750 £53,029 £60,000
90th Percentile - - £71,250
UK excluding London median annual salary £47,500 £50,238 £49,500
% change year-on-year -5.45% +1.49% -1.00%

All Process and Methodology Skills
UK

Customer Analysis is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 84,620 99,018 149,592
As % of all permanent jobs advertised in the UK 85.90% 95.62% 95.60%
Number of salaries quoted 59,724 58,165 83,321
10th Percentile £29,000 £34,000 £33,500
25th Percentile £40,000 £45,000 £43,750
Median annual salary (50th Percentile) £55,000 £61,500 £60,000
Median % change year-on-year -10.57% +2.50% +9.09%
75th Percentile £72,500 £81,500 £80,000
90th Percentile £92,500 £100,000 £96,250
UK excluding London median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +9.38%

Customer Analysis
Job Vacancy Trend

Job postings citing Customer Analysis as a proportion of all IT jobs advertised.

Job vacancy trend for Customer Analysis in the UK

Customer Analysis
Salary Trend

3-month moving average salary quoted in jobs citing Customer Analysis.

Salary trend for Customer Analysis in the UK

Customer Analysis
Top 7 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analysis within the UK over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +61 6 £47,500 -5.45% 3
UK excluding London -38 6 £47,500 -5.45% 3
Work from Home +60 5 - - 1
Midlands +13 3 £47,500 -
West Midlands +12 3 £47,500 -
East of England +22 2 - - 1
South East +14 1 - - 1

Customer Analysis
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 3 (33.33%) PaaS
1 3 (33.33%) SaaS
Database & Business Intelligence
1 1 (11.11%) Metadata
General
1 4 (44.44%) Analytical Skills
1 4 (44.44%) Social Skills
2 3 (33.33%) Digital Healthcare
2 3 (33.33%) Legal
2 3 (33.33%) Marketing
3 1 (11.11%) Electronics
3 1 (11.11%) Manufacturing
Job Titles
1 6 (66.67%) Analyst
2 3 (33.33%) Business Analyst
2 3 (33.33%) Product Owner
3 2 (22.22%) Product Analyst
Miscellaneous
1 5 (55.56%) Product Ownership
2 1 (11.11%) Algorithms
2 1 (11.11%) Genomics
2 1 (11.11%) Molecular Biology
Processes & Methodologies
1 5 (55.56%) Agile
2 4 (44.44%) Analytics
3 3 (33.33%) Benchmarking
3 3 (33.33%) Business Analysis
3 3 (33.33%) Competitive Intelligence
3 3 (33.33%) Customer-Centricity
3 3 (33.33%) Market Research
3 3 (33.33%) Monetization
3 3 (33.33%) Objectives and Key Results
3 3 (33.33%) Problem-Solving
3 3 (33.33%) Product Management
3 3 (33.33%) Product Requirements
3 3 (33.33%) Product Roadmap
3 3 (33.33%) Roadmaps
3 3 (33.33%) SDLC
3 3 (33.33%) Stakeholder Engagement
4 2 (22.22%) Actionable Insight
4 2 (22.22%) Extreme Programming
4 2 (22.22%) Kalman Filter
5 1 (11.11%) Disruptive Innovation
Qualifications
1 4 (44.44%) Degree
2 1 (11.11%) Master's Degree