Support Engineer Jobs in the West Midlands

Support Engineer
England > West Midlands

The median Support Engineer salary in the West Midlands is £30,000 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 76 159 169
Rank change year-on-year +83 +10 -61
Permanent jobs requiring a Support Engineer 225 129 128
As % of all permanent jobs advertised in the West Midlands 3.11% 1.92% 1.77%
As % of the Job Titles category 3.31% 2.13% 1.87%
Number of salaries quoted 185 116 114
10th Percentile £25,000 £23,725 £21,825
25th Percentile £26,250 £25,938 £24,313
Median annual salary (50th Percentile) £30,000 £32,500 £30,000
Median % change year-on-year -7.69% +8.33% -6.98%
75th Percentile £38,000 £41,409 £39,313
90th Percentile £44,320 £50,000 £46,250
England median annual salary £32,500 £33,500 £33,000
% change year-on-year -2.99% +1.52% -2.94%

All Permanent IT Job Vacancies
West Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the West Midlands with a recognized job title 6,800 6,065 6,843
% of permanent jobs with a recognized job title 94.04% 90.05% 94.70%
Number of salaries quoted 5,148 3,375 4,753
10th Percentile £26,250 £29,850 £30,000
25th Percentile £35,000 £38,966 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +5.82%
75th Percentile £63,313 £67,500 £65,000
90th Percentile £77,500 £78,750 £78,750
England median annual salary £53,500 £60,899 £60,000
% change year-on-year -12.15% +1.50% +9.09%

Support Engineer
Job Vacancy Trend in the West Midlands

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Support Engineer in the West Midlands

Support Engineer
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing Support Engineer in the West Midlands.

Salary trend for Support Engineer in the West Midlands

Support Engineer
Salary Histogram in the West Midlands

Salary distribution for jobs citing Support Engineer in the West Midlands over the 6 months to 26 April 2024.

Salary histogram for Support Engineer in the West Midlands

Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the West Midlands region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham +23 72 £33,500 -11.84% 13
Staffordshire +4 36 £35,000 +7.69% 7
Warwickshire +78 34 £35,000 -30.00% 8
Worcestershire 0 24 £30,000 +9.09% 6
Shropshire 0 11 £37,500 +44.23% 4
Wednesbury +2 7 £30,000 +3.45%
Solihull 0 6 £26,500 -18.46% 1
Walsall +22 4 £26,000 +8.33%
Wolverhampton +19 4 £20,750 -3.49% 3
Coventry +26 3 £36,250 -19.44% 2
Halesowen -10 2 £27,500 -17.91% 1
Dudley +4 1 £27,500 -11.29% 1
Kingswinford - 1 - -
Brierley Hill - 1 £35,000 -
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the West Midlands

For the 6 months to 26 April 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region featuring Support Engineer in the job title.

1 119 (52.89%) Windows
2 109 (48.44%) Active Directory
3 98 (43.56%) Microsoft 365
4 94 (41.78%) Microsoft
5 80 (35.56%) Azure
6 77 (34.22%) Windows Server
7 67 (29.78%) VMware
8 59 (26.22%) Social Skills
9 50 (22.22%) VMware Infrastructure
10 49 (21.78%) Entra ID
11 46 (20.44%) Firewall
12 44 (19.56%) Problem-Solving
13 41 (18.22%) Hyper-V
14 39 (17.33%) Windows 10
15 37 (16.44%) Microsoft Intune
16 34 (15.11%) Veeam
17 33 (14.67%) SCCM
18 32 (14.22%) Microsoft Exchange
18 32 (14.22%) DNS
19 31 (13.78%) Cisco
19 31 (13.78%) DHCP
20 30 (13.33%) Windows Server 2012
20 30 (13.33%) ITIL
21 28 (12.44%) Customer Service
22 27 (12.00%) WAN
23 26 (11.56%) Microsoft Office
24 25 (11.11%) Citrix
24 25 (11.11%) Telecoms
25 22 (9.78%) Law
25 22 (9.78%) SLA

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (14.22%) Microsoft Exchange
2 20 (8.89%) SharePoint
3 6 (2.67%) IIS
4 2 (0.89%) Exchange Server 2010
5 1 (0.44%) Exchange Server 2007
5 1 (0.44%) IBM Notes
5 1 (0.44%) WordPress
Applications
1 26 (11.56%) Microsoft Office
2 1 (0.44%) Microsoft Excel
Cloud Services
1 98 (43.56%) Microsoft 365
2 80 (35.56%) Azure
3 49 (21.78%) Entra ID
4 13 (5.78%) OneDrive
5 12 (5.33%) AWS
6 6 (2.67%) SaaS
7 5 (2.22%) Google Workspace
8 3 (1.33%) Azure Sentinel
9 2 (0.89%) Amazon S3
9 2 (0.89%) Dynamics 365
9 2 (0.89%) GCP
9 2 (0.89%) Mimecast
9 2 (0.89%) OpenDNS
10 1 (0.44%) WhatsApp
Communications & Networking
1 46 (20.44%) Firewall
2 32 (14.22%) DNS
3 31 (13.78%) DHCP
4 27 (12.00%) WAN
5 20 (8.89%) SAN
6 19 (8.44%) VoIP
7 18 (8.00%) VLAN
8 16 (7.11%) TCP/IP
9 15 (6.67%) LAN
10 12 (5.33%) PBX
11 7 (3.11%) iSCSI
11 7 (3.11%) VPN
11 7 (3.11%) Wi-Fi
12 5 (2.22%) Wireless
12 5 (2.22%) WLAN
13 3 (1.33%) Ethernet
13 3 (1.33%) SMTP
13 3 (1.33%) xDSL
14 2 (0.89%) HSRP
14 2 (0.89%) Remote Desktop
Database & Business Intelligence
1 13 (5.78%) SQL Server
2 10 (4.44%) Amazon RDS
Development Applications
1 2 (0.89%) JIRA
General
1 59 (26.22%) Social Skills
2 25 (11.11%) Telecoms
3 22 (9.78%) Law
4 16 (7.11%) Finance
5 10 (4.44%) Analytical Skills
6 9 (4.00%) Documentation Skills
7 7 (3.11%) Manufacturing
7 7 (3.11%) Retail
8 5 (2.22%) Inclusion and Diversity
9 3 (1.33%) Electronics
9 3 (1.33%) Legal
10 2 (0.89%) Aerospace
10 2 (0.89%) Back Office
11 1 (0.44%) Banking
11 1 (0.44%) Marketing
Libraries, Frameworks & Software Standards
1 5 (2.22%) REST
1 5 (2.22%) WebRTC
2 3 (1.33%) EDI
3 2 (0.89%) LAMP
3 2 (0.89%) V-Ray
Miscellaneous
1 18 (8.00%) Self-Motivation
2 17 (7.56%) Replication
3 15 (6.67%) Driving Licence
4 11 (4.89%) Fat Client
4 11 (4.89%) Thin Client
5 10 (4.44%) Clustering
6 5 (2.22%) Onboarding
7 3 (1.33%) CCTV
7 3 (1.33%) Renewable Energy
8 2 (0.89%) Data Centre
8 2 (0.89%) PKI
9 1 (0.44%) Enterprise Software
9 1 (0.44%) Fixed Income
9 1 (0.44%) Hybrid Cloud
9 1 (0.44%) Robotics
9 1 (0.44%) Team-Oriented Environment
9 1 (0.44%) Wiki
Operating Systems
1 119 (52.89%) Windows
2 77 (34.22%) Windows Server
3 39 (17.33%) Windows 10
4 30 (13.33%) Windows Server 2012
5 20 (8.89%) Mac OS
6 14 (6.22%) Windows Server 2016
7 12 (5.33%) Linux
8 9 (4.00%) Windows Server 2019
9 8 (3.56%) CentOS
10 3 (1.33%) Windows Server 2008
11 1 (0.44%) Windows 7
11 1 (0.44%) Windows 8
Processes & Methodologies
1 44 (19.56%) Problem-Solving
2 30 (13.33%) ITIL
3 28 (12.44%) Customer Service
4 18 (8.00%) Continuous Improvement
5 15 (6.67%) Infrastructure Engineering
6 14 (6.22%) Agile
6 14 (6.22%) Proactive Monitoring
7 13 (5.78%) Break/Fix
7 13 (5.78%) High Availability
8 12 (5.33%) Service Management
9 11 (4.89%) Change Management
9 11 (4.89%) Customer Requirements
9 11 (4.89%) Project Planning
9 11 (4.89%) Service Delivery
10 9 (4.00%) Asset Management
10 9 (4.00%) Preventative Maintenance
11 7 (3.11%) Customer Experience
12 6 (2.67%) Decision-Making
12 6 (2.67%) ERP
12 6 (2.67%) Migration
Programming Languages
1 12 (5.33%) SQL
2 11 (4.89%) PowerShell
3 1 (0.44%) Python
3 1 (0.44%) Shell Script
3 1 (0.44%) T-SQL
Qualifications
1 13 (5.78%) Microsoft Certification
2 11 (4.89%) DBS Check
3 10 (4.44%) Degree
4 9 (4.00%) HNC
5 5 (2.22%) A+ Certification
5 5 (2.22%) Network+ Certification
5 5 (2.22%) SC Cleared
5 5 (2.22%) Security Cleared
6 3 (1.33%) HND
7 1 (0.44%) CCNA
7 1 (0.44%) Cisco Certification
7 1 (0.44%) MCSE
Quality Assurance & Compliance
1 22 (9.78%) SLA
2 11 (4.89%) Cyber Essentials
3 3 (1.33%) QA
4 1 (0.44%) GDPR
System Software
1 109 (48.44%) Active Directory
2 50 (22.22%) VMware Infrastructure
3 41 (18.22%) Hyper-V
4 18 (8.00%) VMware ESXi
5 8 (3.56%) Virtual Machines
6 7 (3.11%) VMware Workstation
7 5 (2.22%) NFS
7 5 (2.22%) VMware NSX
8 2 (0.89%) Citrix Hypervisor
8 2 (0.89%) Docker
8 2 (0.89%) pfSense
8 2 (0.89%) Terminal Services
8 2 (0.89%) Virtual Servers
8 2 (0.89%) vSphere
Systems Management
1 37 (16.44%) Microsoft Intune
2 33 (14.67%) SCCM
3 4 (1.78%) Autotask
3 4 (1.78%) Failover Clustering
3 4 (1.78%) Jamf Pro
4 3 (1.33%) Cisco Prime
4 3 (1.33%) McAfee ePO
4 3 (1.33%) SCOM
5 2 (0.89%) Backup Exec
6 1 (0.44%) Active Directory Federation Services
6 1 (0.44%) AirWatch
6 1 (0.44%) Ansible
6 1 (0.44%) WSUS
Vendors
1 94 (41.78%) Microsoft
2 67 (29.78%) VMware
3 34 (15.11%) Veeam
4 31 (13.78%) Cisco
5 25 (11.11%) Citrix
6 21 (9.33%) HP
7 10 (4.44%) Sophos
8 8 (3.56%) Apple
8 8 (3.56%) Dell
8 8 (3.56%) Nimble Storage
9 7 (3.11%) Remedy
10 6 (2.67%) Aruba
10 6 (2.67%) Siemens
11 5 (2.22%) ConnectWise
11 5 (2.22%) Datto
11 5 (2.22%) Meraki
11 5 (2.22%) Mitel
11 5 (2.22%) Zerto
12 4 (1.78%) Acronis
12 4 (1.78%) SolarWinds