Bonus: 20% bonus potential - OTE £48,000- £53,400) Are you a dynamic and results-driven leader with a passion for technology and customerservice? Do you thrive in a fast-paced environment and love inspiring a team to achieve greatness? If so, we have an exciting opportunity … role in driving the success of the store by aligning with the PRS& Samsung brand and ethos. Your mission will be to deliver exceptional customerservice, ensure operational compliance, and introduce Samsung products that enhance customers' connected lives. Core Responsibilities: Health & Safety: You'll lead by example, ensuring … team's success. Effective Communicator: Your excellent communication and influencing skills will foster commitment and loyalty among your team, customers, and stakeholders. Passionate About Customer Experience: You genuinely care about people, from customers to stakeholders, and strive to deliver an exceptional brand experience to every customer. Adaptability and Commercial More ❯
CFDs to precious metals, master an exciting world of wealth management tools. Position Purpose: The purpose of this role is to provide a professional service to current and prospective clients; executing orders, reporting complaints and answering trade-related queries whilst keeping within the risk profiles. Responsibilities Primary duties will … as set by the relevant risk desks Qualifications To land this role you will need: Strong telephone, email and written communication skills required Previous customerservice or call center experience Ability to handle multiple tasks and enquiries simultaneously Ability to work in a fast paced environment; ability to … work with team members (both in house and overseas), and independently, to address customer enquiries consistently What makes you stand out: Experience with online trading is a benefit Degree educated or equivalent Previous Customerservice experience within CFD/spread betting industry Working environment: Hybrid More ❯
Customer Support Unit Administrator Location: Harlow Salary: £23,000-25,000 DOE (Depending on Experience) Full-time | Permanent - fixed term 12 months Working pattern: 35 hours per week, Monday-Friday, 9am-5:00pm We're looking for an Administrator to support our Central Support Unit team on a … first line telephony response for Dealers and Policy Holders. What you’ll do: Ensuring SLAs are continually met with optimum levels of quality and service delivery both oral and written Any clerical/administration tasks which may be required to support the management team Administration support to Sales agents … level of knowledge’ from Field team, Policyholders and Dealers Processing of all policy transfers Work with external stakeholders to understand the issue with the service, function or the product provided Liaise with Tier 2 personnel to gather and upskill own system knowledge base to improve the handling of the More ❯
Customer Support Unit Administrator Location: Harlow Salary: £23,000-25,000 DOE (Depending on Experience) Full-time | Permanent - fixed term 12 months Working pattern: 35 hours per week, Monday-Friday, 9am-5:00pm We're looking for an Administrator to support our Central Support Unit team on a … first line telephony response for Dealers and Policy Holders. What you’ll do: Ensuring SLAs are continually met with optimum levels of quality and service delivery both oral and written Any clerical/administration tasks which may be required to support the management team Administration support to Sales agents … level of knowledge’ from Field team, Policyholders and Dealers Processing of all policy transfers Work with external stakeholders to understand the issue with the service, function or the product provided Liaise with Tier 2 personnel to gather and upskill own system knowledge base to improve the handling of the More ❯
Customer Support Unit Administrator Location: Harlow Salary: £23,000-25,000 DOE (Depending on Experience) Full-time | Permanent - fixed term 12 months Working pattern: 35 hours per week, Monday-Friday, 9am-5:00pm We're looking for an Administrator to support our Central Support Unit team on a … first line telephony response for Dealers and Policy Holders. What you’ll do: Ensuring SLAs are continually met with optimum levels of quality and service delivery both oral and written Any clerical/administration tasks which may be required to support the management team Administration support to Sales agents … level of knowledge’ from Field team, Policyholders and Dealers Processing of all policy transfers Work with external stakeholders to understand the issue with the service, function or the product provided Liaise with Tier 2 personnel to gather and upskill own system knowledge base to improve the handling of the More ❯
Customer Support Unit Administrator Location: Harlow Salary: £23,000-25,000 DOE (Depending on Experience) Full-time | Permanent - fixed term 12 months Working pattern: 35 hours per week, Monday-Friday, 9am-5:00pm We're looking for an Administrator to support our Central Support Unit team on a … first line telephony response for Dealers and Policy Holders. What you’ll do: Ensuring SLAs are continually met with optimum levels of quality and service delivery both oral and written Any clerical/administration tasks which may be required to support the management team Administration support to Sales agents … level of knowledge’ from Field team, Policyholders and Dealers Processing of all policy transfers Work with external stakeholders to understand the issue with the service, function or the product provided Liaise with Tier 2 personnel to gather and upskill own system knowledge base to improve the handling of the More ❯
Cheadle, Rugeley, Leek, Newcastle-under-Lyme, and Stone and surrounding areas Are you a proactive detail orientated person with a background in sales or customerservice looking to join a globally renowned specialist manufacturer that offer a first in class service where you will be heavily invested … and further career opportunities. This company, are a family run expert manufacturer with global backing, that pride themselves offering a premium first in class service that is unbeatable in their industry, making it a great opportunity to further your career. This role will suit a proactive detail orientated person … with a background in sales or customerservice looking to join a globally renowned specialist manufacturer that offer a first in class service where you will be heavily invested in to join a very close knit team. The Role: Supporting customers on products and services, solely with More ❯
154 Oxford Road, Temple Cowley, Oxford, Oxfordshire, England
WISE SERVE UK
tablets Assisting with system upgrades and setting up new devices Recording problems within CRM systems so that task histories can be reviewed Provide excellent customerservice To respond without delay to clients IT needs and issues To demonstrate a willingness to work flexibly sometimes outside of core hours … in response to service demands To maintain an awareness of new and innovative technologies Training Delivery model: • Work-based training with your employer • Day release during term time (approximately 1 day a week for 1 year) • Regular meetings with your training coordinator to monitor progress and well-being • Approximately … Closing Date Friday, 20th June 2025 Start Date Monday, 1st September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Analytical skills Logical Team working Initiative Qualifications Maths & English GCSE, grade A*- C/ More ❯
Job Title: Customer Support Team Lead Location: Manchester (Onsite) Job Type: Full-Time Our SaaS client is looking for a Customer Support Team Lead to manage and enhance customerservice operations. This role is pivotal in ensuring an efficient and professional support experience, handling inquiries, overseeing … escalations, and maintaining service quality. Responsibilities: Lead and support the Customer Support team, ensuring high-quality service delivery Act as the first point of contact for customer inquiries via Freshdesk, web chat, and phone Oversee escalations and collaborate with resolver groups to resolve complex cases Support … testing of new product releases, managing tickets and backlog proactively Provide feedback to Product and Development teams, ensuring customer needs are addressed Requirements: 3–5 years' experience in a customer support leadership role, preferably in a service desk or IT helpdesk environment Strong communication skills with the More ❯
warrington, cheshire, north west england, united kingdom
ECS Resource Group
Job Title: Customer Support Team Lead Location: Manchester (Onsite) Job Type: Full-Time Our SaaS client is looking for a Customer Support Team Lead to manage and enhance customerservice operations. This role is pivotal in ensuring an efficient and professional support experience, handling inquiries, overseeing … escalations, and maintaining service quality. Responsibilities: Lead and support the Customer Support team, ensuring high-quality service delivery Act as the first point of contact for customer inquiries via Freshdesk, web chat, and phone Oversee escalations and collaborate with resolver groups to resolve complex cases Support … testing of new product releases, managing tickets and backlog proactively Provide feedback to Product and Development teams, ensuring customer needs are addressed Requirements: 3–5 years' experience in a customer support leadership role, preferably in a service desk or IT helpdesk environment Strong communication skills with the More ❯
bolton, greater manchester, north west england, united kingdom
ECS Resource Group
Job Title: Customer Support Team Lead Location: Manchester (Onsite) Job Type: Full-Time Our SaaS client is looking for a Customer Support Team Lead to manage and enhance customerservice operations. This role is pivotal in ensuring an efficient and professional support experience, handling inquiries, overseeing … escalations, and maintaining service quality. Responsibilities: Lead and support the Customer Support team, ensuring high-quality service delivery Act as the first point of contact for customer inquiries via Freshdesk, web chat, and phone Oversee escalations and collaborate with resolver groups to resolve complex cases Support … testing of new product releases, managing tickets and backlog proactively Provide feedback to Product and Development teams, ensuring customer needs are addressed Requirements: 3–5 years' experience in a customer support leadership role, preferably in a service desk or IT helpdesk environment Strong communication skills with the More ❯
UHNWI (Ultra High Net Worth Individuals) and top corporate customers. This is an exciting opportunity for a professional with proven experience in a sales, customerservice or advisory role who is looking to develop a career with an organization focused on delivering exceptional customerservice targeting More ❯
needs and provide tailored support. Communicate effectively with users to understand their requirements and provide clear solutions for various application-related issues. Provide excellent customerservice to internal stakeholders. Assist with testing and implementation of application updates and enhancements across multiple platforms. Monitor application performance and identify potential … applications. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. Strong customerservice orientation. Ability to work independently and as part of a team. Personal Attributes: Able to use initiative and present ideas A proactive More ❯
London, England, United Kingdom Hybrid / WFH Options
emap
needs and provide tailored support. Communicate effectively with users to understand their requirements and provide clear solutions for various application-related issues. Provide excellent customerservice to internal stakeholders. Assist with testing and implementation of application updates and enhancements across multiple platforms. Monitor application performance and identify potential … applications. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. Strong customerservice orientation. Ability to work independently and as part of a team. Personal Attributes: Able to use initiative and present ideas A proactive More ❯
london, south east england, united kingdom Hybrid / WFH Options
emap
needs and provide tailored support. Communicate effectively with users to understand their requirements and provide clear solutions for various application-related issues. Provide excellent customerservice to internal stakeholders. Assist with testing and implementation of application updates and enhancements across multiple platforms. Monitor application performance and identify potential … applications. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. Strong customerservice orientation. Ability to work independently and as part of a team. Personal Attributes: Able to use initiative and present ideas A proactive More ❯
slough, south east england, united kingdom Hybrid / WFH Options
emap
needs and provide tailored support. Communicate effectively with users to understand their requirements and provide clear solutions for various application-related issues. Provide excellent customerservice to internal stakeholders. Assist with testing and implementation of application updates and enhancements across multiple platforms. Monitor application performance and identify potential … applications. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. Strong customerservice orientation. Ability to work independently and as part of a team. Personal Attributes: Able to use initiative and present ideas A proactive More ❯
FIRST FLOOR UNIT 3, PAVILION, ROYDS HALL ROAD, LOWER WORTLEY, England
EAT IT DRINK IT LTD
on technical issues, providing IT and Network support Look at hardware errors adding ram, hard drives - upgrading Windows OS Setting up routers Provide excellent customerservice Training Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they … configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras Address IT issues by prioritising in response to customerservice level agreements Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets Support the roll out of … Closing Date Friday, 27th June 2025 Start Date Wednesday, 1st July 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications Maths and English More ❯
UNIT 25-26, WENTWORTH ROAD, HEATHFIELD INDUSTRIAL ESTATE, NEWTON ABBOT, England
BAYTEK OFFICE SOLUTIONS LTD
with the IT team on projects such as system upgrades, migrations, and rollouts Adhere to IT policies, procedures, and security best practices. Provide excellent customerservice to ensure positive user experiences Daily Tasks Will Include: Responding to helpdesk tickets and logging support queries Performing routine checks on customer … sales and support to local businesses - efficiently and with a personal touch. We specialise in providing photocopiers, printers, and IT solutions to a broad customer base across Devon, Cornwall, and Somerset. Our team is committed to delivering exceptional customerservice that consistently exceeds expectations—backed by industry More ❯
is a varied, fast-paced, and exciting role for an established administrator. It would be IDEAL if you have supported a busy sales/customerservice department. This is a product-driven environment where you will be processing orders, managing customer quotes, sorting deliveries, running reports, and … more! You'll be the go-to person for administrative support, working closely with internal departments and external clients to keep everything on track. Customerservice must be a top priority for the person in this role. You will be speaking to customers every day. We would love … out more and join a fun and friendly company! Senior Administrator Duties: Providing high-level administrative support to the sales team Managing and processing customer orders Handling daily communications with customers and suppliers Creating, updating, and maintaining spreadsheets, reports, and customer records Coordinating with internal departments Free parking More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom
CITRUS CONNECT LTD
digital divide and empowering people with access to information, education, and opportunities. Full Training & Support: Receive comprehensive training on our products, sales techniques, and customerservice, plus ongoing support from your manager and team. Be Equipped: Utilise company iPads/tablets to update systems, access product information, and … enhance customer interactions. Positive Company Culture: Be part of a dynamic and supportive team that values innovation, collaboration, and making a positive impact on the community. What you'll do as a Field Sales Executive: Engage with residents in newly built rural areas, building rapport and understanding their needs. … through face-to-face sales, local events, and community engagement activities. Build relationships and sign up customers for top-notch broadband deals, providing excellent customerservice and ensuring a smooth onboarding experience. Do you have what it takes to be a successful Field Sales Executive? Experience in customerMore ❯
digital divide and empowering people with access to information, education, and opportunities. Full Training & Support: Receive comprehensive training on our products, sales techniques, and customerservice, plus ongoing support from your manager and team. Be Equipped: Utilise company iPads/tablets to update systems, access product information, and … enhance customer interactions. Positive Company Culture: Be part of a dynamic and supportive team that values innovation, collaboration, and making a positive impact on the community. What you'll do as a Field Sales Executive: Engage with residents in newly built rural areas, building rapport and understanding their needs. … through face-to-face sales, local events, and community engagement activities. Build relationships and sign up customers for top-notch broadband deals, providing excellent customerservice and ensuring a smooth onboarding experience. Do you have what it takes to be a successful Field Sales Executive? Experience in customerMore ❯
digital divide and empowering people with access to information, education, and opportunities. Full Training & Support: Receive comprehensive training on our products, sales techniques, and customerservice, plus ongoing support from your manager and team. Be Equipped: Utilise company iPads/tablets to update systems, access product information, and … enhance customer interactions. Positive Company Culture: Be part of a dynamic and supportive team that values innovation, collaboration, and making a positive impact on the community. What you'll do as a Field Sales Executive: Engage with residents in newly built rural areas, building rapport and understanding their needs. … through face-to-face sales, local events, and community engagement activities. Build relationships and sign up customers for top-notch broadband deals, providing excellent customerservice and ensuring a smooth onboarding experience. Do you have what it takes to be a successful Field Sales Executive? Experience in customerMore ❯
Lincoln, Lincolnshire, East Midlands, United Kingdom
CITRUS CONNECT LTD
digital divide and empowering people with access to information, education, and opportunities. Full Training & Support: Receive comprehensive training on our products, sales techniques, and customerservice, plus ongoing support from your manager and team. Be Equipped: Utilise company iPads/tablets to update systems, access product information, and … enhance customer interactions. Positive Company Culture: Be part of a dynamic and supportive team that values innovation, collaboration, and making a positive impact on the community. What you'll do as a Field Sales Executive: Engage with residents in newly built rural areas, building rapport and understanding their needs. … through face-to-face sales, local events, and community engagement activities. Build relationships and sign up customers for top-notch broadband deals, providing excellent customerservice and ensuring a smooth onboarding experience. Do you have what it takes to be a successful Field Sales Executive? Experience in customerMore ❯
a highly skilled and motivated Platform Operations Engineer (Level 2) with excellent communication skills, a strong technical background, and a passion for delivering exceptional customerservice? If so, City Plumbing are seeking experienced Platform Operations Engineers to join our newly created IT team and help deliver exceptional technical … the digital leader in plumbing, heating, and sustainable heating solutions! Are you a tech-savvy problem solver with a knack for delivering top-notch customerservice? As a Level 2 Platform Operations Engineer, you'll be the go-to expert for our internal teams, helping them overcome technical … helping others, we'd love to hear from you! Provide second-level technical support to end-users and internal stakeholders, resolving escalated incidents and service requests in a timely manner. Troubleshoot and resolve complex software, hardware, and network issues, utilising diagnostic tools and remote support technologies. Collaborate with Level More ❯
to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team … on developing and growing your portfolio base and commercial relationships with our trade partners in your set region. You will possess exceptional sales and customerservice skills and have the commercial acumen to drive significant growth across all areas including TTV, margin and room nights. Purpose of Role … and mutually beneficial working relationships, while achieving targets. Conduct regular analysis of client trends and market dynamics to develop effective sales strategies and increase customer value. Maintain regular contact with clients to build strong relationships, identify needs and launch new opportunities. Continuous analysis of the performance and evolution of More ❯