1,151 to 1,175 of 7,526 Customer Service Jobs in England

Operations and Service Delivery Lead London £50,016 £53,000 An exciting opportunity is available for a dynamic individual with a passion for providing excellent customer service and event management. The Education Directorate at the RCP is looking for an operations and service-delivery lead with … who deliver education coordination and library services for the directorate, role modelling positive attitude and collaborative working Taking responsibility for the team providing excellent customer service to learners, faculty and commissioners Taking ownership of providing high-quality written documentation, including templates for learner correspondence, reports for Boards and More ❯

are now looking to strengthen their internal IT Support function by hiring a full time, permanent IT Support Team Leader. Reporting to the IT Service Manager, the successful IT Support Team Lead will serve as a key escalation point for less experienced engineers. We're looking for a hands … can resolve technical issues, manage internal systems, and maintain system security and integrity. As the IT Team Lead, you will be integral to internal customer satisfaction and business success. Adopting the title of trusted adviser, you will embark on overseeing and leading the service desk team during their … development Career progression opportunities Flexible working arrangements Employee Health and Wellbeing Programme Employee Discount Company Socials and Events Your Responsibilities: Oversee and lead the Service Desk team during their shift, ensuring tasks are completed efficiently and effectively. Take ownership of complex or contentious support issues escalated to you by More ❯

Working Hours: 40 hours per week - 9am to 6pm, Mon-Fri (Hybrid) Holidays: 29 days holidays (increases to 31 days after 1 calendar year service) including bank holidays. Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 … to consistently provide the best user experience by focusing on two essential aspects: sustainably increasing app usage and simplifying services to reduce interactions with customer-facing services (Customer Service, Planning, etc.). Based on predefined vision and objectives, you will identify areas for improvement and propose, in … collaboration with business teams and countries (France in particular), the best possible options to consistently deliver significant, customer-oriented, and ROI-driven improvements. The main application is "My Verisure," but the scope could soon expand to other applications. Responsibilities: Deliver features with high quality and within the planned timeline. More ❯

Working Hours: 40 hours per week 9am to 6pm, Mon-Fri (Hybrid) Holidays: 29 days holidays (increases to 31 days after 1 calender year service) including bank holidays. Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 … to consistently provide the best user experience by focusing on two essential aspects: sustainably increasing app usage and simplifying services to reduce interactions with customer-facing services (Customer Service, Planning, etc.). Based on predefined vision and objectives, you will identify areas for improvement and propose, in … collaboration with business teams and countries (France in particular), the best possible options to consistently deliver significant, customer-oriented, and ROI-driven improvements. The main application is "My Verisure," but the scope could soon expand to other applications. Responsibilities: Deliver features with high quality and within the planned timeline More ❯

Working Hours: 40 hours per week 9am to 6pm, Mon-Fri (Hybrid) Holidays: 29 days holidays (increases to 31 days after 1 calender year service) including bank holidays. Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 … to consistently provide the best user experience by focusing on two essential aspects: sustainably increasing app usage and simplifying services to reduce interactions with customer-facing services (Customer Service, Planning, etc.). Based on predefined vision and objectives, you will identify areas for improvement and propose, in … collaboration with business teams and countries (France in particular), the best possible options to consistently deliver significant, customer-oriented, and ROI-driven improvements. The main application is "My Verisure," but the scope could soon expand to other applications. Responsibilities: Deliver features with high quality and within the planned timeline More ❯

Working Hours: 40 hours per week 9am to 6pm, Mon-Fri (Hybrid) Holidays: 29 days holidays (increases to 31 days after 1 calender year service) including bank holidays. Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 … to consistently provide the best user experience by focusing on two essential aspects: sustainably increasing app usage and simplifying services to reduce interactions with customer-facing services (Customer Service, Planning, etc.). Based on predefined vision and objectives, you will identify areas for improvement and propose, in … collaboration with business teams and countries (France in particular), the best possible options to consistently deliver significant, customer-oriented, and ROI-driven improvements. The main application is "My Verisure," but the scope could soon expand to other applications. Responsibilities: Deliver features with high quality and within the planned timeline More ❯

Working Hours: 40 hours per week 9am to 6pm, Mon-Fri (Hybrid) Holidays: 29 days holidays (increases to 31 days after 1 calender year service) including bank holidays. Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 … to consistently provide the best user experience by focusing on two essential aspects: sustainably increasing app usage and simplifying services to reduce interactions with customer-facing services (Customer Service, Planning, etc.). Based on predefined vision and objectives, you will identify areas for improvement and propose, in … collaboration with business teams and countries (France in particular), the best possible options to consistently deliver significant, customer-oriented, and ROI-driven improvements. The main application is "My Verisure," but the scope could soon expand to other applications. Responsibilities: Deliver features with high quality and within the planned timeline More ❯

Working Hours: 40 hours per week 9am to 6pm, Mon-Fri (Hybrid) Holidays: 29 days holidays (increases to 31 days after 1 calender year service) including bank holidays. Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 … to consistently provide the best user experience by focusing on two essential aspects: sustainably increasing app usage and simplifying services to reduce interactions with customer-facing services (Customer Service, Planning, etc.). Based on predefined vision and objectives, you will identify areas for improvement and propose, in … collaboration with business teams and countries (France in particular), the best possible options to consistently deliver significant, customer-oriented, and ROI-driven improvements. The main application is "My Verisure," but the scope could soon expand to other applications. Responsibilities: Deliver features with high quality and within the planned timeline More ❯

Job Title: AV Field Service Engineer Reporting to: Service Manager Location: Field-Based/Remote Working Overview A leading provider of Audio Visual (AV) solutions is seeking a highly skilled AV Field Service Engineer to join their expert team. This role offers an exciting opportunity to work … with cutting-edge AV, VC, and IT integration technologies , providing exceptional technical support and service to high-profile clients across London predominantly, but there is the occasional need for travel to other parts of the UK and Europe. Benefits & Package Basic salary around £40,000 - £50,000 Company-provided … a range of audio-visual systems . Providing remote technical support via email, phone, video conferencing, and remote access tools . Ensuring compliance with service level agreements (SLA) for response times and issue resolution. Staying up to date with AV technologies , including Crestron, Q-SYS, Logitech, Shure, Poly, Microsoft More ❯

Job summary The Service Delivery Manager is a key member of the Digital Data &Technology (DDaT) team, adding value for our patients through improvingand developing digital services across the Trust and wider health and care system. Ensure the service delivery team are an effective component of the Trust … Provide leadership for direct reports and others across DDaT services. Ensure that services are supported with consistent, professional and value adding expertise from the Service Delivery and Transitions Manager, and Service Manager and their team. Main duties of the job Foster a culture of 'customer service' across the service delivery team, responding effectively to the needs of the organisation and pro-actively seeking to add value through the exploitation of information and digital solutions. Take a leading role in the management of wide range of digital suppliers to the Trust, managing contracts and adherence More ❯

desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner. Provide excellent customer service as the first point of contact for all IT-related service requests. Strong communicator in providing detailed written responses to people … s requests, as well as clear articulate verbal responses when required. Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process. Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording … requirements and is up-to-date. Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams. Knowing the right time to escalate issues to avoid delays in resolution. Key More ❯

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data.All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear.Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers. To be … Account Manager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customer service skills. Responsibilities Ensure data is protected from insider threats, cyber-attacks, and policy violations Onboard Customers to Varonis platforms and deliver on … going value and support Ensure Customer success through frequent proactive health checks, hands-on product usage and training, and development and sharing of best practices. Prepare and deliver quarterly business and blast radius reviews Alongside Sales, identify and champion upsell opportunities Learn new Varonis products as they are developed More ❯

are now seeking an experienced Billings and IT Administrator who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can … Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work … suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain More ❯

are now seeking an experienced Billings and IT Administrator who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can … Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work … suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain More ❯

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data.All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear.Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers. To be … Account Manager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customer service skills. Responsibilities Ensure data is protected from insider threats, cyber-attacks, and policy violations Onboard Customers to Varonis platforms and deliver on … going value and support Ensure Customer success through frequent proactive health checks, hands-on product usage and training, and development and sharing of best practices. Prepare and deliver quarterly business and blast radius reviews Alongside Sales, identify and champion upsell opportunities Learn new Varonis products as they are developed More ❯

Billings and IT Administrator on a Part Time basis who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can … Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work … suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain More ❯

Billings and IT Administrator on a Part Time basis who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can … Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work … suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain More ❯

To provide support to help ensure the successful delivery of new accommodation schemes within agreed financial budgets and timescales.• To help provide a professional service to our clients by assisting to deliver business critical solutions to a broad range of developers and investors across Europe. Ensure key performance indicators … management of continuous improvement initiatives to drive process refinement and operational efficiency across a rapidly expanding nationwide student accommodation portfolio. Responsibilities Key Responsibilities:• Deliver customer service to the highest level• Manage multiple sites and contracts through mobilisation and into a stabilised state• Achieve successful delivery of sites, within … achieved• Lead, direct and motivate site management where appropriate• Build sustainable partnerships with clients and key stakeholders• Deliver the business strategy and help achieve service objectives and profit while maintaining a high level of customer satisfaction• Actively be aware of competition in the service area and new More ❯

and microwave networks. What we are looking for: We're looking for 'tech-curious' and dynamic individuals with excellent communication and problem-solving skills. Customer service focus is a must have as well as a methodical approach with great attention to detail. You'll also need to remain … to resolve and see issues through to completion. Escalate issues promptly to appropriate colleagues, management team or suppliers as necessary. Ensure that targets for service availability are met. Ensure actions taken are logged, root causes are investigated and understood, and future requirements are captured. Ensure information is shared appropriately … and asset information. Contribute to the development of maintenance and replacement plans, supporting recommendations with data from the helpdesk. Work in accordance with agreed service levels and department processes, policies and procedures. Qualifications and Education Requirements: High standard of education, with a minimum of NVQ Level 5 or equivalent More ❯

and microwave networks. What we are looking for: We're looking for 'tech-curious' and dynamic individuals with excellent communication and problem-solving skills. Customer service focus is a must have as well as a methodical approach with great attention to detail. You'll also need to remain … to resolve and see issues through to completion. Escalate issues promptly to appropriate colleagues, management team or suppliers as necessary. Ensure that targets for service availability are met. Ensure actions taken are logged, root causes are investigated and understood, and future requirements are captured. Ensure information is shared appropriately … and asset information. Contribute to the development of maintenance and replacement plans, supporting recommendations with data from the helpdesk. Work in accordance with agreed service levels and department processes, policies and procedures. Qualifications and Education Requirements: High standard of education, with a minimum of NVQ Level 5 or equivalent More ❯

UK and working in a demanding fast growth environment where team work is everything. About You Enthusiastic about IT support and have previous IT service desk experience (minimum 5 years), from a MSP environment Experience supporting and troubleshooting both MacBooks and Windows devices Experience with Cyber security with administering … and software Experience with scripting to define components and run automations Ambitious to grow technically and develop expertise in specific tech and cyber areas Service focused - you will be able to manage and own support tickets all the way to resolution, maintaining excellent customer service and adhering … both software and hardware, and use to diagnose and remediate support tickets Demonstrate proactivity with our customers to respond and resolve issues and recommend service improvements Deliver best-in-class customer service based on understanding the request, resolution and appropriate follow-ups Monitor and respond to security More ❯

UK and working in a demanding fast growth environment where team work is everything. About You Enthusiastic about IT support and have previous IT service desk experience (minimum 5 years), from a MSP environment Experience supporting and troubleshooting both MacBooks and Windows devices Experience with Cyber security with administering … and software Experience with scripting to define components and run automations Ambitious to grow technically and develop expertise in specific tech and cyber areas Service focused - you will be able to manage and own support tickets all the way to resolution, maintaining excellent customer service and adhering … both software and hardware, and use to diagnose and remediate support tickets Demonstrate proactivity with our customers to respond and resolve issues and recommend service improvements Deliver best-in-class customer service based on understanding the request, resolution and appropriate follow-ups Monitor and respond to security More ❯

UK and working in a demanding fast growth environment where team work is everything. About You Enthusiastic about IT support and have previous IT service desk experience (minimum 5 years), from a MSP environment Experience supporting and troubleshooting both MacBooks and Windows devices Experience with Cyber security with administering … and software Experience with scripting to define components and run automations Ambitious to grow technically and develop expertise in specific tech and cyber areas Service focused - you will be able to manage and own support tickets all the way to resolution, maintaining excellent customer service and adhering … both software and hardware, and use to diagnose and remediate support tickets Demonstrate proactivity with our customers to respond and resolve issues and recommend service improvements Deliver best-in-class customer service based on understanding the request, resolution and appropriate follow-ups Monitor and respond to security More ❯

UK and working in a demanding fast growth environment where team work is everything. About You Enthusiastic about IT support and have previous IT service desk experience (minimum 5 years), from a MSP environment Experience supporting and troubleshooting both MacBooks and Windows devices Experience with Cyber security with administering … and software Experience with scripting to define components and run automations Ambitious to grow technically and develop expertise in specific tech and cyber areas Service focused - you will be able to manage and own support tickets all the way to resolution, maintaining excellent customer service and adhering … both software and hardware, and use to diagnose and remediate support tickets Demonstrate proactivity with our customers to respond and resolve issues and recommend service improvements Deliver best-in-class customer service based on understanding the request, resolution and appropriate follow-ups Monitor and respond to security More ❯

inclusive culture. It's important that new team members share our values to ensure alignment from day one. We are looking for people who: Customer focused with a partnership approach Open, honest and transparent Innovative Ethical, trustworthy and caring Our People & Culture We recognize that our people are our … . As the first point of contact for our customers, Support Analysts manage and resolve support queries via phone and email, ensuring a positive customer experience. The role involves understanding customer issues, assisting with system use, and escalating bugs or problems as needed. Ideal candidates possess strong problem … shifts will cover hours between 8am and 6pm (35 hours/week). What you'll be doing to make a difference: Providing excellent customer service with clear communication and empathy. Logging and responding to support queries within SLA guidelines. Investigating and resolving issues. Escalating tickets to higher More ❯