Free Parking, pension scheme, Access to pool car, laptop, phone & apparel. Bonus Scheme, Company Events, 31 days including bank holidays, Christmas closure, Employers long service holidays scheme Our Bradford client is looking to recruit an experienced Business development Manager/Sales Representative to join their busy and well-established … and build relationships with both new and existing customers Key account management - Ongoing communication and support with ongoing and potential key accounts. Help drive service excellence through the business Liaise with engineering teams with customer technical specifications so the correct solutions can be made Onsite meetings and visits … with clients Proactively manage UK wide customer visits, which may incorporate site inspections by other teams Discuss and advise with customers all information relating to types, functions, features and benefits of all process equipment. Present information internally about customer trends when required and contribute to marketing activity and More ❯
Crawley, Sussex, United Kingdom Hybrid / WFH Options
Rentokil Initial Group
with the Global Workday Solution Managers as well as the country HR and Operations teams. The Workday Analysts are responsible for providing a responsive service supporting the adoption, development, and continued deployment of Workday. This opportunity provides technical and functional administration of Workday, including day-to-day support and … user adoption. Reporting and Analytics: Develop and enhance reporting capabilities, maintain a reporting catalog, and build custom reports and dashboards. User Training and Support: CustomerService: Provide excellent global customerservice to all Workday users. Training and Documentation: Deliver Workday training and develop knowledge articles and … Stay Informed: Keep up-to-date with Workday updates, releases, and best practices. Experience: At least 1 year HRIS Support experience with Workday, managing service requests via a ticketing system, developing dashboards, reports, and experience with Workday integrations. Knowledge of mass transactions and data uploads is also preferred. Skills More ❯
create a dynamic andinclusiveenvironment and its important that our people come from a variety of different backgrounds. Main responsibilities: Reporting into the National Haulage Service Desk Manager, the successful Haulage Helpdesk Coordinator on a day-to-day basis will be carrying out the following (not exhaustive) Liaising regularly with … Liaising with stakeholders of varying seniority levels both internally and externally Regular engagement with Business Administration team, Planners and other internal teams Providing excellent customerservice The Ideal Candidate The ideal candidate for the role of Haulage Service Desk Coordinator will have a strong customerservice background ideally gained within a Logistics environment. We will also require suitable candidates for the role of Haulage Service Desk Coordinator to: Demonstrate excellent communication and organisational skills Have proven experience within an administrative environment Evidence good experience working within a fast paced environment Have strong initiative and More ❯
and interface with representatives from every department on a regular basis to solve daily challenges and needs. This role requires a high degree of customerservice and expertise. You must have the right mix of technical support skills, customer urgency and passion for deploying the right solutions … response to internal customers requiring assistance with IT issues. Respond to requests for technical assistance by phone, email, drive-bys and/or using service desk management system. Track and own issues to resolution and updating the service management system. Troubleshoot and manage mission critical business solutions including … Bachelor's degree is preferred. A minimum of 2 years of experience with help desk assistance Demonstrated experience with troubleshooting various computer-related issues. Service Desk Support, Windows and Mac hardware support, M365, Jira, AD, customerservice, remote support Proven experience with macOS, Jamf, Windows, Office More ❯
Northampton, Northamptonshire, United Kingdom Hybrid / WFH Options
Ricoh
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Customer Success Executive Located: Northampton Package: Competitive salary, bonus and additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh: Ricoh … the back-office sales cycle. Collaborating with key departments such as order processing, credit control and supply chain to ensure streamlined processes throughout the customer journey and allow the sales teams to remain focused on customer engagement and order intake. Using a continuous improvement mindset, identifying and escalating … potential process improvements for further consideration. Working in collaborative way, utilising cross-functional communication to ensure smooth operations and excellent customerservice is provided. Working within the defined roles and responsibilities as outlined by the Account Support Team Leader to deliver against KPIs and ensure sales receive agreed More ❯
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Customer Success Executive Located: London (Hybrid) Package: Competitive salary, bonus and additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh … the back-office sales cycle. Collaborating with key departments such as order processing, credit control and supply chain to ensure streamlined processes throughout the customer journey and allow the sales teams to remain focused on customer engagement and order intake. Using a continuous improvement mindset, identifying and escalating … potential process improvements for further consideration. Working in collaborative way, utilising cross-functional communication to ensure smooth operations and excellent customerservice is provided. Working within the defined roles and responsibilities as outlined by the Account Support Team Leader to deliver against KPIs and ensure sales receive agreed More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
83zero Ltd
line support for hardware/software issues on Windows 10/11, Microsoft 365, and Azure/Entra. Log, track, and resolve incidents/service requests per ITIL best practices. Assist users with Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive). Manage devices using Microsoft Intune. Maintain documentation of … incidents and solutions. Deliver high-quality customerservice and training. Preferred Skills and Experience: Minimum 2 years in IT support/service desk role. Proficiency in Windows 10/11, Microsoft 365, Azure/Entra, and Intune. Strong problem-solving, communication, and customerservice skills. More ❯
shifts on a 4-on, 4-off rotation (days and nights) | Permanent Overview : A leading technology-driven organisation is seeking a technically skilled and customer-focused Technical Support Engineer to join its Global Customer Support team in Pool, Redruth. This is a hands-on role supporting a global … and respond to network and system alerts, identifying and resolving issues in line with SLAs Troubleshoot IP routing, switching, and RF-related faults across customer and internal systems Deliver exceptional customerservice, managing support tickets from initial contact through to resolution Assist in training and mentoring junior … re Looking For: Essential: Proven experience in a technical support or network operations role Strong IP networking knowledge and troubleshooting ability Excellent communication and customerservice skills Self-motivated with the ability to work independently in a fast-paced environment Willingness to work on a 24/ More ❯
shifts on a 4-on, 4-off rotation (days and nights) | Permanent Overview : A leading technology-driven organisation is seeking a technically skilled and customer-focused Technical Support Engineer to join its Global Customer Support team in Pool, Redruth. This is a hands-on role supporting a global … and respond to network and system alerts, identifying and resolving issues in line with SLAs Troubleshoot IP routing, switching, and RF-related faults across customer and internal systems Deliver exceptional customerservice, managing support tickets from initial contact through to resolution Assist in training and mentoring junior … re Looking For: Essential : Proven experience in a technical support or network operations role Strong IP networking knowledge and troubleshooting ability Excellent communication and customerservice skills Self-motivated with the ability to work independently in a fast-paced environment Willingness to work on a 24/ More ❯
of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customerservice, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve … pivotal role will be responsible for developing, implementing, and optimising innovative and compliant collection and recovery strategies with a primary focus on achieving positive customer outcomes. The ideal candidate will possess a deep understanding of the credit lifecycle, collections best practices, regulatory requirements, and a proven ability to leverage … data analytics to drive performance and enhance customer experience. This role requires a leader who can balance commercial objectives with a strong sense of customer advocacy. You will do this by: Design, develop, and implement comprehensive and data-driven collections and recoveries strategies across all stages of delinquency More ❯
IP and microwave networks. What we are looking for: Were looking for tech-curious and dynamic individuals with excellent communication and problem-solving skills. Customerservice focus is a must have as well as a methodical approach with great attention to detail. Youll also need to remain calm … to resolve and see issues through to completion. Escalate issues promptly to appropriate colleagues, management team or suppliers as necessary. Ensure that targets for service availability are met. Ensure actions taken are logged, root causes are investigated and understood, and future requirements are captured. Ensure information is shared appropriately … and asset information. Contribute to the development of maintenance and replacement plans, supporting recommendations with data from the helpdesk. Work in accordance with agreed service levels and department processes, policies and procedures. Qualifications and Education Requirements: High standard of education, with a minimum of NVQ Level 5 or equivalent More ❯
support our ongoing success in delivering high-quality solutions to our clients. This role will primarily focus on preparing detailed technical proposals, handling inbound customer inquiries, and ensuring client needs are met effectively. If you have a strong technical understanding, excellent customerservice skills, and the ability … to work with both technical and non-technical teams, we'd love to hear from you! Key Responsibilities: Manage inbound customer calls and inquiries, providing timely and accurate information Analyse customer needs and recommend suitable solutions by reviewing project specifications and site drawings Collaborate with internal departments to … with the ability to manage multiple projects and deadlines Proficiency with technical drawing software (SolidWorks is preferred, or equivalent experience with similar systems) A customer-focused mindset with the ability to build and maintain strong client relationships Willingness to travel occasionally for customer visits and industry events About More ❯
Location: South/West of the UK - London, Reading, Bristol, occasional travel to South Coast Department: Service Salary: Negotiable D.O.E up to £40k+ About the Role As a Security Service/Support Engineer , you'll be the face of our company, providing expert maintenance and support for a … wide range of security systems, including CCTV, Intruder Alarms, and Access Control. We are looking for a motivated, customer-focused engineer who takes pride in delivering top-tier service while maintaining strong client relationships. What We Offer 25 days holiday + your birthday off + bank holidays Company … and remedial callouts for security systems Carry out remedial and small works on Intruder, CCTV, Access Control, and AV systems (once trained) Deliver excellent customerservice and build strong client relationships Provide on-site and telephone technical support Adhere to health and safety requirements at all times Participate More ❯
Location: South/West of the UK - London, Reading, Bristol, occasional travel to South Coast Department: Service Salary: Negotiable D.O.E up to £40k+ About the Role As a Security Service/Support Engineer , you'll be the face of our company, providing expert maintenance and support for a … wide range of security systems, including CCTV, Intruder Alarms, and Access Control. We are looking for a motivated, customer-focused engineer who takes pride in delivering top-tier service while maintaining strong client relationships. What We Offer 25 days holiday + your birthday off + bank holidays Company … and remedial callouts for security systems Carry out remedial and small works on Intruder, CCTV, Access Control, and AV systems (once trained) Deliver excellent customerservice and build strong client relationships Provide on-site and telephone technical support Adhere to health and safety requirements at all times Participate More ❯
Location: South/West of the UK - London, Reading, Bristol, occasional travel to South Coast Department: Service Salary: Negotiable D.O.E up to £40k+ About the Role As a Security Service/Support Engineer , you'll be the face of our company, providing expert maintenance and support for a … wide range of security systems, including CCTV, Intruder Alarms, and Access Control. We are looking for a motivated, customer-focused engineer who takes pride in delivering top-tier service while maintaining strong client relationships. What We Offer 25 days holiday + your birthday off + bank holidays Company … and remedial callouts for security systems Carry out remedial and small works on Intruder, CCTV, Access Control, and AV systems (once trained) Deliver excellent customerservice and build strong client relationships Provide on-site and telephone technical support Adhere to health and safety requirements at all times Participate More ❯
Location: South/West of the UK - London, Reading, Bristol, occasional travel to South Coast Department: Service Salary: Negotiable D.O.E up to £40k+ About the Role As a Security Service/Support Engineer , you'll be the face of our company, providing expert maintenance and support for a … wide range of security systems, including CCTV, Intruder Alarms, and Access Control. We are looking for a motivated, customer-focused engineer who takes pride in delivering top-tier service while maintaining strong client relationships. What We Offer 25 days holiday + your birthday off + bank holidays Company … and remedial callouts for security systems Carry out remedial and small works on Intruder, CCTV, Access Control, and AV systems (once trained) Deliver excellent customerservice and build strong client relationships Provide on-site and telephone technical support Adhere to health and safety requirements at all times Participate More ❯
Location: South/West of the UK - London, Reading, Bristol, occasional travel to South Coast Department: Service Salary: Negotiable D.O.E up to £40k+ About the Role As a Security Service/Support Engineer , you'll be the face of our company, providing expert maintenance and support for a … wide range of security systems, including CCTV, Intruder Alarms, and Access Control. We are looking for a motivated, customer-focused engineer who takes pride in delivering top-tier service while maintaining strong client relationships. What We Offer 25 days holiday + your birthday off + bank holidays Company … and remedial callouts for security systems Carry out remedial and small works on Intruder, CCTV, Access Control, and AV systems (once trained) Deliver excellent customerservice and build strong client relationships Provide on-site and telephone technical support Adhere to health and safety requirements at all times Participate More ❯
support queries and users in the use of computers and IT-enabled equipment. To have a proactive approach to providing a high degree of customerservice for all support queries in a positive manner whilst adhering to all service management principles/Service Level Agreements. Respond … to succeed In order to succeed, you will need : Experience of working in an IT support role (Education desirable) IT qualification Enhanced DBS Good customerservice skills What you'll get in return In return, you will be paid a competitive daily rate of £125- £140 umbrella per More ❯
You will be the first point of contact for resolving routine queries from our largest clients by phone and email. A high level of customerservice must be extended to clients at all times with excellent attention to detail applied to all tasks. Upon completion of your training … for adjusted shift patterns to provide out of hours support – typically 2 weekend days per quarter. VARIED DAY TO DAY RESPONSIBILITIES Deliver a seamless customer experience for our portfolio of enterprise clients and strive to exceed customer expectations. Provide a best in-class query resolution service to … our clients, aiming to resolve client issues as quickly as possible. Use the information and resources available to investigate and resolve customer queries immediately or escalate through the appropriate channels for further investigation/resolution. Keep up-to-date with any changes or upgrades to the SmartSearch platform. Take More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom
SmartSearch
You will be the first point of contact for resolving routine queries from our largest clients by phone and email. A high level of customerservice must be extended to clients at all times with excellent attention to detail applied to all tasks. Upon completion of your training … for adjusted shift patterns to provide out of hours support – typically 2 weekend days per quarter. VARIED DAY TO DAY RESPONSIBILITIES Deliver a seamless customer experience for our portfolio of enterprise clients and strive to exceed customer expectations. Provide a best in-class query resolution service to … our clients, aiming to resolve client issues as quickly as possible. Use the information and resources available to investigate and resolve customer queries immediately or escalate through the appropriate channels for further investigation/resolution. Keep up-to-date with any changes or upgrades to the SmartSearch platform. Take More ❯
You will be the first point of contact for resolving routine queries from our largest clients by phone and email. A high level of customerservice must be extended to clients at all times with excellent attention to detail applied to all tasks. Upon completion of your training … for adjusted shift patterns to provide out of hours support – typically 2 weekend days per quarter. VARIED DAY TO DAY RESPONSIBILITIES Deliver a seamless customer experience for our portfolio of enterprise clients and strive to exceed customer expectations. Provide a best in-class query resolution service to … our clients, aiming to resolve client issues as quickly as possible. Use the information and resources available to investigate and resolve customer queries immediately or escalate through the appropriate channels for further investigation/resolution. Keep up-to-date with any changes or upgrades to the SmartSearch platform. Take More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom
SCG Together
Graduate Customer Experience Account Manager Location: Hemel Hempstead Salary: £24,000 - £26,000 + Commission Hours: Monday Friday, 9am 5.30pm You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise … customer retention, through office-based support and occasional face to face customer meetings Key Tasks: Support your customer base by managing and exceeding expectations. Identify and create opportunities that benefit your customers. Making sure your customer retention is as impressive as the rest of our teams … and be a contributor to our 99.5% retention rate. Handle both incoming and outgoing customer sales and service calls. Create and manage various cases through CRM. Work through your call alerts, and check for signs of fraud. Develop product knowledge to educate customers in alternative services. e.g. Mobiles More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Agilent Technologies
Graduate Customer Support Engineer - Atomic Spectroscopy Graduate Customer Support Engineer - Atomic Spectroscopy Apply locations United Kingdom - East England - Cambridge United Kingdom - England - London time type Full time posted on Posted 16 Days Ago job requisition id Job Description Agilent is a global leader in laboratory and clinical technologies … to join us as we continue our mission to improve the world around us. Information about Agilent is available at . Every day, Agilent Customer Support Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we … part of this rewarding and exciting work! You will be responsible for supporting our clients with on-site installation, implementation, maintenance and delivery of customer training on our spectroscopy solutions (ICP-MS, ICP-OES, AAS) . Your main responsibilities will be: Respond to customer needs by providing repair More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Harvey Nash
Service Desk Manager Manchester Hybrid (2 days p/w on site) Up to £55,000 + benefits Harvey Nash are proud to be partnered with a FinTech organisation based in Manchester; who are going through a largescale transformation, and has big plans to grow further at scale this … year. As such, as we are looking to recruit an experienced Service Desk Manager, on a permanent basis. This role will include the flexibility of hybrid working, however to be successful in this role you will be required to be on site in Manchester 2 days per week. Role … Summary: The Service Desk Manager is responsible for leading a 24/7 service desk team, ensuring efficient resolution of incidents and service requests while maintaining high service standards and supporting continuous improvement initiatives. Key Responsibilities: Lead day-to-day operations of the service desk More ❯
and modify designs as required along with advanced diagnostic and commissioning abilities. The Field Commissioning Engineer will liaise with internal and external stakeholders across Service and Support, Software and Workshop functions to solve problems to the highest standard. The position requires the provision of first-class support to clients … stakeholders throughout project lifecycle and provide updates on progress and demonstrations. Ensure compliance with cross departmental policies, procedures and design requirements. Always provide excellent customerservice to Loop clients. Provide proactive and reactive service and support engineering to clients to ensure that automation and robotic systems are … system faults and, where unable to provide solutions directly, liaise closely with internal stakeholders to identify and provide solution. Act as ambassador for the Service and Support department and promote and advocate for the department in a professional manner when carrying out the duties of the position. Other ServiceMore ❯