Finance Systems Specialist
- Hiring Organisation
- Reed
- Location
- Bristol, Avon, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £45,000 per annum, Inc benefits
customers and partners via our cloud-based support desk. Manage the progress of support tickets from inception to resolution, ensuring adherence to our Service Level Agreement (SLA) targets. Encourage customers to optimise the use of the product for automating business processes. Deliver additional training and consultancy on-site … accounting practices. Support other team members in detailed use of the product and contribute to the development requirements for UK localisation. Provide customer-focused input into marketing collateral and campaigns. Collaborate with the customer success team to provide quality support services. Report to the Customer Services Manager ...