1,201 to 1,225 of 7,527 Customer Service Jobs in England

and modify designs as required along with advanced diagnostic and commissioning abilities. The Field Commissioning Engineer will liaise with internal and external stakeholders across Service and Support, Software and Workshop functions to solve problems to the highest standard. The position requires the provision of first-class support to clients … stakeholders throughout project lifecycle and provide updates on progress and demonstrations. Ensure compliance with cross departmental policies, procedures and design requirements. Always provide excellent customer service to Loop clients. Provide proactive and reactive service and support engineering to clients to ensure that automation and robotic systems are … system faults and, where unable to provide solutions directly, liaise closely with internal stakeholders to identify and provide solution. Act as ambassador for the Service and Support department and promote and advocate for the department in a professional manner when carrying out the duties of the position. Other Service More ❯

line support for hardware/software issues on Windows 10/11, Microsoft 365, and Azure/Entra. Log, track, and resolve incidents/service requests per ITIL best practices. Assist users with Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive). Manage devices using Microsoft Intune. Maintain documentation of … incidents and solutions. Deliver high-quality customer service and training. Preferred Skills and Experience: Minimum 2 years in IT support/service desk role. Proficiency in Windows 10/11, Microsoft 365, Azure/Entra, and Intune. Strong problem-solving, communication, and customer service skills. More ❯

within our IT portfolio. Key responsibilities include assisting end users with application-related issues, monitoring applications, performing proactive and reactive maintenance, and driving continuous service improvements. As a customer-facing role, it demands a collaborative team player with a proactive approach to learning and a commitment to delivering … Strong communication skills are essential, as you will engage regularly with internal and external cross-functional teams to ensure effective issue resolution and seamless service delivery. Specific Responsibilities: Management of 3rd party support service Daily stand-up call with the 3rd party support team Ensuring processes have been … followed Identifying gaps and driving service improvements Guiding the team to prioritise Business Critical activities. Operations & Service Delivery Monthly reporting on incidents, requests, and problems Building relationships with business stakeholders and end users Ticket Analysis to identify recurring issues and propose permanent solutions Identification and proposal of automation More ❯

with the Chief Digital & Innovation Officer. The successful candidate will thrive in a dynamic high-paced environment, be proactive and resourceful, and have a customer service mentality. The Executive Assistant, DIO will be a strong team player who demonstrates exceptional attention to detail, solid organizational and communication skills … the highest degree of discretion and respect for confidentiality Ability to build and maintain positive and productive inter-departmental working relationships Strong sense of customer focus and dedication to customer service excellence Ability to work in a high-energy and fast-paced environment Highly resourceful and proactive More ❯

Claims Team are looking for a Warranty Triage Handler to guide claimants through the claims process, giving advice regarding suitable repairers and relevant liabilities. Service Advisors qualify claims under supervision, ensuring accurate and speedy claims resolution giving regard to company procedures, insured liabilities and customer sensitivities. What you … platforms, telephone, fax, email and online Understanding our various customers’ requirements and working with them to ensure they are properly dealt with Maintain company service levels Provide support to the Sales team by providing accurate and timely information Provide professional and friendly service Produce reports/spreadsheets on … team or on own initiative Good planning and organizing skills with the ability to prioritise What we’re looking for: Essential: Experience in a customer service role Microsoft Office including Word and Excel Good understanding of voice/soft skill Mechanical background or equivalent service advisor experience More ❯

Claims Team are looking for a Warranty Triage Handler to guide claimants through the claims process, giving advice regarding suitable repairers and relevant liabilities. Service Advisors qualify claims under supervision, ensuring accurate and speedy claims resolution giving regard to company procedures, insured liabilities and customer sensitivities. What you … platforms, telephone, fax, email and online Understanding our various customers’ requirements and working with them to ensure they are properly dealt with Maintain company service levels Provide support to the Sales team by providing accurate and timely information Provide professional and friendly service Produce reports/spreadsheets on … team or on own initiative Good planning and organizing skills with the ability to prioritise What we’re looking for: Essential: Experience in a customer service role Microsoft Office including Word and Excel Good understanding of voice/soft skill Mechanical background or equivalent service advisor experience More ❯

with the Global Workday Solution Managers as well as the country HR and Operations teams. The Workday Analysts are responsible for providing a responsive service supporting the adoption, development and continued deployment of Workday. This opportunity provides technical and functional administration of Workday and will include day-to-day … Workday reporting capabilities to support evidence-based decision-making. Maintain a reporting catalog, build custom reports, dashboards, and discovery boards. User Training and Support: Customer Service: Provide excellent and consistent global customer service to all Workday users. Training and Documentation: Provide Workday training to employees at … Workday system updates, releases, and best practices. Requirements: Experience: At least 1 year previous HRIS Support Experience with Workday (Preferred but not required) Managing service requests via a Ticketing system, e.g. ServiceNow Development of Dashboards, Matrix and Composite Reports Mass transactions, such as Uploads Experience with Workday Integrations Knowledge More ❯

and retrofit coordination process in keeping with PAS2035 systems, work in support of the Head of Retrofit to deliver an exceptional design/coordination service to the business, work closely with all other management staff and internal departments. Embark on a transformative journey as a Senior Pas/Tech … forward our mission to transform energy efficiency and sustainability in residential properties. Key Responsibilities Resource Management and Staffing: Ensure optimal staffing levels across CCS service delivery sites by actively managing and coordinating team resources. Drive accountability across all design teams, promoting a performance-driven culture that supports effective and … timely service delivery. Operational Leadership and Training: Lead, coach, and support Design and Coordination Managers to execute process and reporting seamlessly and in compliance with CCS standards and PAS2035. Oversee ongoing training initiatives to empower Managers, enhancing their skills and ensuring consistent, high-quality service. Customer Experience Excellence More ❯

is the licensed distributor for Tommy Hilfiger, Calvin Klein, Donna Karan, DKNY and Karl Lagerfeld in Spain and Portugal. The project! As an IT Service Desk Specialist, you will be providing tecnhnical support (onsite and online) to our office and retail staff, ensuring the proper resolution of all incidents … and providing exceptional internal customer service. What will the role entail? Provide excellent customer service when responding to invoices and inquires, onsite and online. Management of IT Service tickets, online and onsite support for the AWWG user base Supervise and follow up all support cases to … understanding of technical Internet fundamentals. Familiarity with the Atlassian Suite (a plus). Experience or strong interest in enterprise endpoint security. Essential soft skills: customer service abilities, able to support multiple clients/tasks at once, troubleshooting abilities Able to work both independently and as a team member More ❯

Hawksworth are now recruiting for a Solution Architect who has good experience in the Customer service line for a large organisation. This opportunity will join an architecture team that collaborate closely with Customer Focused Engineering product teams. You will define and deliver technology roadmaps and solution architectures … Solution Architect in medium to large organisations Background in Agile Experience in product-centric technology development and digital focused solution architecture with experience of customer centric functions . End-to-end solution architecture for customer products covering design, modelling, coding frameworks, integrations and operational ownership. Expertise in designing … solutions using Salesforce (preferably Financial Services Cloud). Expertise in enabling CRM within complex application ecosystems. Customer Journey experience If you have the Solution Architecture experience, we require specialising in Customer Service line, then please apply now! You can also reach out to me at richard@hawksworthuk.com. More ❯

Hawksworth are now recruiting for a Solution Architect who has good experience in the Customer service line for a large organisation. This opportunity will join an architecture team that collaborate closely with Customer Focused Engineering product teams. You will define and deliver technology roadmaps and solution architectures … Solution Architect in medium to large organisations Background in Agile Experience in product-centric technology development and digital focused solution architecture with experience of customer centric functions . End-to-end solution architecture for customer products covering design, modelling, coding frameworks, integrations and operational ownership. Expertise in designing … solutions using Salesforce (preferably Financial Services Cloud). Expertise in enabling CRM within complex application ecosystems. Customer Journey experience If you have the Solution Architecture experience, we require specialising in Customer Service line, then please apply now! You can also reach out to me at richard@hawksworthuk.com. More ❯

Hawksworth are now recruiting for a Solution Architect who has good experience in the Customer service line for a large organisation. This opportunity will join an architecture team that collaborate closely with Customer Focused Engineering product teams. You will define and deliver technology roadmaps and solution architectures … Solution Architect in medium to large organisations Background in Agile Experience in product-centric technology development and digital focused solution architecture with experience of customer centric functions . End-to-end solution architecture for customer products covering design, modelling, coding frameworks, integrations and operational ownership. Expertise in designing … solutions using Salesforce (preferably Financial Services Cloud). Expertise in enabling CRM within complex application ecosystems. Customer Journey experience If you have the Solution Architecture experience, we require specialising in Customer Service line, then please apply now! You can also reach out to me at richard@hawksworthuk.com. More ❯

Job Function TATA Communications Service Operations Centre is the single point of contact for all customers of the International SOC division. Customer Service Engineers have the prime responsibility to receive, troubleshoot , resolve , escalate and close Customers incidents and requests, delivering superior customer service, UK business … hours. Responsibilities Inbound calls responding to all customers requests and incident reports Understanding the customer issue/requirement and capture in ticket/system Troubleshoot to isolate and resolve the incidents/queries Escalate to next level or partner to resolve incidents within SLA Maintain history of problems and … Languages: fluent English, an additional European language, will be added advantage (French, German, Italian, Spanish, etc). 5 years telecommunications experience, preferably for a service provider Working knowledge of routing, switching, SD WAN networks. Cisco Certified Network Associate certification or Any Basic Network -security-related certification is a plus. More ❯

Job Function TATA Communications Service Operations Centre is the single point of contact for all customers of the International SOC division. Customer Service Engineers have the prime responsibility to receive, troubleshoot , resolve , escalate and close Customers incidents and requests, delivering superior customer service, UK business … hours. Responsibilities Inbound calls responding to all customers requests and incident reports Understanding the customer issue/requirement and capture in ticket/system Troubleshoot to isolate and resolve the incidents/queries Escalate to next level or partner to resolve incidents within SLA Maintain history of problems and … Languages: fluent English, an additional European language, will be added advantage (French, German, Italian, Spanish, etc). 5 years telecommunications experience, preferably for a service provider Working knowledge of routing, switching, SD WAN networks. Cisco Certified Network Associate certification or Any Basic Network -security-related certification is a plus. More ❯

Our Technical Support Agents are responsible for providing technical support with a customer-centric focus. As a Technical Support Engineer at Gradwell, you will be the primary point of contact for our customers, providing expert technical support with a focus on VoIP, 3CX, Connectivity, and Mobile support. You will … troubleshoot issues, ensure high levels of customer satisfaction, and maintain the quality of our services. We seek a Technical Support Engineer who has a willingness to learn and a proactive attitude. You should have a passion for delivering excellent customer service and a strong problem-solving mindset. … related issues, including call quality, connectivity, and configuration problems. · Troubleshoot network connectivity issues, including broadband and leased line connections. · Log and track incidents and service requests within Salesforce. · Coordinate support issues between customers and third-party vendors. · Drive ticket resolution within predefined service level agreements. · Escalate complex issues More ❯

Our Technical Support Agents are responsible for providing technical support with a customer-centric focus. As a Technical Support Engineer at Gradwell, you will be the primary point of contact for our customers, providing expert technical support with a focus on VoIP, 3CX, Connectivity, and Mobile support. You will … troubleshoot issues, ensure high levels of customer satisfaction, and maintain the quality of our services. We seek a Technical Support Engineer who has a willingness to learn and a proactive attitude. You should have a passion for delivering excellent customer service and a strong problem-solving mindset. … related issues, including call quality, connectivity, and configuration problems. · Troubleshoot network connectivity issues, including broadband and leased line connections. · Log and track incidents and service requests within Salesforce. · Coordinate support issues between customers and third-party vendors. · Drive ticket resolution within predefined service level agreements. · Escalate complex issues More ❯

Our Technical Support Agents are responsible for providing technical support with a customer-centric focus. As a Technical Support Engineer at Gradwell, you will be the primary point of contact for our customers, providing expert technical support with a focus on VoIP, 3CX, Connectivity, and Mobile support. You will … troubleshoot issues, ensure high levels of customer satisfaction, and maintain the quality of our services. We seek a Technical Support Engineer who has a willingness to learn and a proactive attitude. You should have a passion for delivering excellent customer service and a strong problem-solving mindset. … related issues, including call quality, connectivity, and configuration problems. · Troubleshoot network connectivity issues, including broadband and leased line connections. · Log and track incidents and service requests within Salesforce. · Coordinate support issues between customers and third-party vendors. · Drive ticket resolution within predefined service level agreements. · Escalate complex issues More ❯

Field Service Engineer Location: Chester and surrounding areas Hours: 8:30 AM - 5:00 PM (Flexible) Salary: £36,000 - £38,000 (DOE) + Vehicle About the Role: We are seeking an experienced Field Service Engineer to handle fault requests, perform planned preventative maintenance (PPM), and provide out-of … Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas Manage and maintain functional and managed control rooms. Provide excellent customer service while working to Service Level Agreements (SLAs) Support and maintain Perimeter Detection Systems. Execute planned preventative maintenance (PPM) Update the helpdesk … status and outcomes. What We're Looking For: Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems). Strong customer service skills. Knowledge of Access Control systems with Site Mustering (advantageous). A valid driving license. Flexibility with working hours when required. Desirable More ❯

play a critical part in managing and optimising the ServiceNow platform and supporting operational excellence across three key global teams: a 24/7 Service Desk, Invoice Reconciliation, and Customer Onboarding & Success. As the business continues to embed its recently implemented ServiceNow platform, you will take the lead … teams. Performance Reporting: Work with operations leaders to develop and enhance real-time reporting, KPIs, and monitoring capabilities to support data-driven decision-making. Customer Experience Enablement: Help drive exceptional customer service outcomes through process and system improvements. Knowledge Management: Support the creation and maintenance of knowledge … articles that enhance internal learning, self-service, and customer deflection. Process Documentation & Governance: Build, maintain, and evolve a central library of process documentation, ensuring all workflows are aligned, up to date, and easy to follow. Stakeholder Collaboration: Act as a bridge between technical teams, operations, and leadership, facilitating More ❯

being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business … at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless. Job Summary Customer Services Service Desk Coordinator Location: Aylesford, Maidstone Hours: Monday to Friday 8am - 5pm, 8.30am - 5.30pm and 9am - 6pm - 3 days office, 2 days … remote working after probation. The role of Service Desk Coordinator is to ensure that our priority clients' accounts are monitored and managed effectively, ensuring SLAs and KPIs are consistently achieved and our customers receive a high-level dedicated service. Monitoring and maintaining of bespoke customer portals Logging service More ❯

a Tech Help Engineer, you will be responsible for: Serving as the point of contact for addressing all issues and requests reported to the Service Desk regarding InfoSec-related work items. Taking ownership of technical issues by capturing all relevant information and recording the detail in the Service … of-hours support (if required). Offering deskside assistance, assembling corporate-specific laptops according to standard security procedures, and managing end-user compute colleagues' service provisioning and de-provisioning. Being flexible in a 24/7 global support environment. Continuously learning and staying up to date with the latest … security and technology trends and threats. What we are looking for: Technical Expertise Provide top-quality support with a high degree of customer service, technical expertise, and timeliness. Strong troubleshooting and customer service skills to promptly respond to tickets and questions. Install, configure, and troubleshoot hardware More ❯

West Sussex offices. In this role you'll be responsible for the Operational Management of our Motor Claims spend and delivering exceptional quality of service to our Customers both internal and external. You will ensure our customers receive the service we promise, finances are controlled and managed through … efficient and diligent engineering processes, and our claims cost and customer service delivery meet our department KPI's. We're all about people and we're passionate about continuous improvement, so you'll share your thoughts with the team to continually progress our methods and team knowledge. Core … out to a high level of accuracy and ensure compliance with all company and other relevant standards/regulations Support engineers in dealing with customer objections and resolving and logging complaints appropriately to avoid complaints escalation when appropriate Carry out regular audits and deliver 1-2-1's Frequently More ❯

About Us: Chalkline are a Microsoft Solutions Partner in Modern Work & Infrastructure Azure with an Advanced Specialisation in Azure Virtual Desktop. We are heavily customer & employee focussed and are dedicated to providing the best client experience and enjoying the journey. We will help you further your career and develop … technical development achieved through Microsoft accreditations. 1st Line Technical Support Analyst – About the role: You will be working directly with our clients on our Service Desk, handling inbound tickets and calls, and providing excellent customer service to our valued clients. We have a lot of proactive alerts … Entra • Intune • Windows Server (2019/2022/2025) • Active Directory • Windows networking • Basic routing, switching and Firewall rules • Printer troubleshooting • Responsibilities • Deliver outstanding customer service If you feel you have the skills and experience to be successful in this role then apply today! Benefits we offer in More ❯

Account Executive, Commercial (French-Speaking) London, England Intercom is on a mission to help our customers provide incredible customer experiences online. We enable businesses to provide instant and exceptional service to their customers while maximizing the productivity, efficiency and performance of their support teams-all through our single … seamless platform. Intercom is leading the market in AI customer service with Fin by Intercom, the most powerful AI customer service agent available, and Helpdesk by Intercom, a fully featured AI enhanced helpdesk for human support. Today, more than 25,000 businesses use Intercom's platform … build with speed and intensity, and consistently deliver incredible value to our customers. Join us to help define and lead the AI revolution for customer service. What's the opportunity? As a Commercial Account Executive, you will be a key member of the team leading the growth of our More ❯

s visibility in artisan/craft communities through online PR, features, and event exposure (e.g. art magazines, exhibitions). Oversee warehousing, inventory, fulfilment, and customer service processes for B2C and wholesale orders. Ensure On-Time-In-Full (OTIF) performance and customer satisfaction. Monitor inventory turnover, product margins … and stock accuracy, with support from purchasing and warehouse leads. Work with front-office staff on order input, bespoke product queries, and customer communications. Lead and inspire a collaborative on-site team of 8 (including warehouse, marketing, and front-line staff). Embed a high-performance, customer-centric … culture with a focus on continuous improvement. Analyse product performance, sales trends, and customer behaviours to guide procurement, marketing, and promotions. Represent the division in senior leadership meetings and contribute to annual budgeting, forecasting, and strategic planning. Who We are Looking For Proven experience in e-commerce management, ideally More ❯