Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Nexgencloud
talented, experienced and motivated individuals who want to make a positive change and a lasting impact on the tech world. Position Summary: We are seeking a detail-oriented and customer-focused L2 Support Engineer with a strong grasp of REST APIs, an intermediate understanding of Linux operating systems/core functionality and familiarity with OpenStack and Kubernetes. The ideal … candidate will be adept at troubleshooting, managing incoming support queries, and delivering exceptional customerservice and communication whilst being documentation-minded and solution-focused. Key Responsibilities: Customer Support/Experience: Provide timely and effective technical support through various channels (email, phone, chat), ensuring excellent communication with both internal and external stakeholders with a focus on quality of … and scripts alongside other troubleshooting methods. GPU: understanding of utilization and troubleshooting methods for Nvidia based GPU's Soft Skills: Strong detail orientated communication skills tailored to diverse audiences. Customer-focused problem-solving and support abilities with a focus on quality of interaction/experience. Detail-oriented with a passion for thorough documentation. Nice to Have: Programming & Scripting: Basic More ❯
Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customerservice, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 82 for June 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the … UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers,with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes … a core enabler of innovation, FluidOne's vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to More ❯
submit your CV on a general basis, please follow the link below: Responding to incoming calls and emails, Diagnosing and resolving user problems, Escalating calls to next level of service as necessary and following up with users to ensure successful problem resolution in a timely and professional manner. Service as initial point of contact for all IT-related … issues and requests within the law firm. Provide technical support to attorneys, paralegals, and staff for hardware, software, and network-related issues. Maintain a high level of customer service. Assist customers/end users with questions on product installation, usage, and implementation. Respond to and investigate customer/end user inquiries, concerns, and issues via phone and e … mail in a timely and courteous manner. Answer customer inquiries and provide appropriate technical and/or product-related information. Effectively communicate or escalate customer issues and concerns to applicable internal staff members. Maintain working knowledge of products and/or services. Leverage the IT knowledgebase or perform research using external resources to troubleshoot and resolve technical issues. More ❯
and every global continent. The Role You'll be working with Dynamics 365 CRM/CE and Power platform solutions across the solutions architecture, and and delivery within a customer facing environment . Understand customer's intent and existing architecture and propose a best possible solution to their business problem and processes. Design FDD + Solution design documents … good technical understanding is ideal. Essential Technical Skills: Experience of Dynamics 365 CRM/CE functional design + architecture + capabilities at enterprise Design experience in Dynamics 365 including CustomerService Experience of Power Platform RQ's + capability (Power Apps Portals, Model-Driven/Canvas Applications), Dataverse, Power Automate) Experience of full custom and extended Dynamics CE … to work with large developer and technical architecture teams The Benefits: These include very competitive salary's, Bonuses, Private Medical Insurance, Employee Assistance Program, Income Protection Cover, Death in Service Cover, Group Personal Pension Plan with enhanced employee contributions, Flexible Working and majority remote working from home. Plus some of the best transformation projects there is in the UK More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Cloud Decisions
and every global continent. The Role You'll be working with Dynamics 365 CRM/CE and Power platform solutions across the solutions architecture, and and delivery within a customer facing environment . Understand customer's intent and existing architecture and propose a best possible solution to their business problem and processes. Design FDD + Solution design documents … good technical understanding is ideal. Essential Technical Skills: Experience of Dynamics 365 CRM/CE functional design + architecture + capabilities at enterprise Design experience in Dynamics 365 including CustomerService Experience of Power Platform RQ's + capability (Power Apps Portals, Model-Driven/Canvas Applications), Dataverse, Power Automate) Experience of full custom and extended Dynamics CE … to work with large developer and technical architecture teams The Benefits: These include very competitive salary's, Bonuses, Private Medical Insurance, Employee Assistance Program, Income Protection Cover, Death in Service Cover, Group Personal Pension Plan with enhanced employee contributions, Flexible Working and majority remote working from home. Plus some of the best transformation projects there is in the UK More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Cloud Decisions
and every global continent. The Role You'll be working with Dynamics 365 CRM/CE and Power platform solutions across the solutions architecture, and and delivery within a customer facing environment . Understand customer's intent and existing architecture and propose a best possible solution to their business problem and processes. Design FDD + Solution design documents … good technical understanding is ideal. Essential Technical Skills: Experience of Dynamics 365 CRM/CE functional design + architecture + capabilities at enterprise Design experience in Dynamics 365 including CustomerService Experience of Power Platform RQ's + capability (Power Apps Portals, Model-Driven/Canvas Applications), Dataverse, Power Automate) Experience of full custom and extended Dynamics CE … to work with large developer and technical architecture teams The Benefits: These include very competitive salary's, Bonuses, Private Medical Insurance, Employee Assistance Program, Income Protection Cover, Death in Service Cover, Group Personal Pension Plan with enhanced employee contributions, Flexible Working and majority remote working from home. Plus some of the best transformation projects there is in the UK More ❯
Company pension Group Policies - Life Assurance, Income Protection and Critical Illness Discretionary bonus Share Incentive Plan Electric Car Scheme Enhanced Maternity and Paternity Policy Workplace Nursery Scheme Length of service holiday entitlement My client is an equal-opportunities employer. All applicants will receive consideration for employment without regard to race, gender, colour, religion, sex, sexual orientation, gender identity, national … Providing first line support, answering phone calls and monitoring help desk systems, dealing with basic issues and escalating other calls to the appropriate person. Maintain a high degree of customerservice for all support queries Performing troubleshooting and collection of information for effective issue diagnosis and internal escalation Maintain security reference data for the admissions/withdrawals/ More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Nexgencloud
talented, experienced and motivated individuals who want to make a positive change and a lasting impact on the tech world. Position Summary: We are seeking a detail-oriented and customer-focused L2 Support Engineer with a strong grasp of REST APIs an intermediate understanding of Linux operating systems/core functionality and ideally foundational skills in OpenStack and Kubernetes. … The ideal candidate will be adept at troubleshooting, managing incoming support queries, and delivering exceptional customerservice and communication whilst being documentation-minded and solution-focused. Key Responsibilities: Customer Support/Experience: Provide timely and effective technical support through various channels (email, phone, chat), ensuring excellent communication with both internal and external stakeholders with a focus on … and scripts alongside other troubleshooting methods. GPU: understanding of utilisation and troubleshooting methods for Nvidia based GPU's Soft Skills: Strong detail orientated communication skills tailored to diverse audiences. Customer-focused problem-solving and support abilities with a focus on quality of interaction/experience. Detail-oriented with a passion for thorough documentation. Nice to Have: Programming & Scripting: Basic More ❯
Lee-On-The-Solent, Hampshire, South East, United Kingdom
Anson Mccade
The Opportunity: A fantastic opportunity has arisen for an enthusiastic and motivated 2nd Line Support Engineer to join a growing IT support team based on-site in Fareham, providing service desk and infrastructure support for a major defence education facility. Key Responsibilities of a 2nd Line Support Engineer: Respond to and resolve Service Desk tickets in line with … with or understanding of: Windows 10 desktop support Windows Server environments SCCM or similar imaging/deployment tools Active Directory & Group Policy VMware and/or Hyper-V Excellent customerservice and communication skills Willingness to learn and grow technical capabilities Strong documentation and troubleshooting approach Driving licence required due to occasional travel to nearby sites What's More ❯
About ITRS Recognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are rapidly growing. Our headquarters are in Shoreditch - London's tech hub - with offices in other UK and … an IT Project Technician, you will: Support IT project activities and provide essential support services to IT projects and the wider team. Support IT project work streams. Deliver exceptional customerservice by addressing technical inquiries and resolving IT issues promptly. Perform system administration and IAM across several business systems such as MS Entra, Office365, JIRA, Slack, GitHub, and More ❯
The Henley Building, Newtown Road, Henley-On-Thames, England
TRU OFFICE LTD
a wide variety of projects. You'll be a key member of our team at the forefront of our technical support lines. Role Provide first line support to technical customer queries via phone, email and face-to-face contact Monitor, investigate and resolve issues where possible Prioritise and allocate incidents and tasks subject to client SLA's Ensure all … the business to support client requirements Help build the team to support the business further Investigate new ways of working and suggest ideas for growing the company and improving customerservice Training Why choose our Azure Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to … any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade 3+ (D or above) (Essential) About the Employer TRU OFFICE LTD TruOffice are and outsourced IT managed service provider (MSP), based in Henley on Thames, London and services areas surrounding those locations. As a small firm ourselves, we take care of our customer’s needs personally. More ❯
Leach Building, Whale Island, West Battery Road, Portsmouth, England
Carbon 60
day-to-day duties will include: Following all onsite security and health and safety protocols Conduct all onsite and Navy Digital Directorate mandatory training Provision of support to In-Service Capability Management: o Assisting Capability Managers with daily outputs o Collect, compile and store capability management artefacts including emails, briefing notes, documents and records/actions from meetings o … of support to the drafting of Capability Management Plans Responsible for care, operation and daily checks on company assigned vehicle in accordance with policy At all times providing excellent customerservice on client site Escalating unresolved customer issues to your Team Leader Training Your apprenticeship will run for 22 months. Within this apprenticeship you will gain a … Duration 1 Year 10 Months Positions Available 1 Closing Date Sunday, 17th August 2025 Start Date Monday, 1st September 2025 Desired Skills IT skills Attention to detail Organisation skills Customer care skills Administrative skills Analytical skills Logical Team working Qualifications English GCSE, grade 4 - 9 (Essential) Maths GCSE, grade 4 - 9 (Essential) About the Employer Carbon 60 At Impellam More ❯
Dunstable, Bedfordshire, South East, United Kingdom
Stefanini UK Ltd
Working in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customerservice and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring the successful delivery of a premium IT support service. Key … Expertise with Microsoft Active Directory, user profiles, security groups and permissions for MS Windows, Telephony (traditional, IP, Mobile), Connectivity's technologies (ADSL, UMTS, ISDN, WiFi), Behavioral skills required: Excellent customer-facing skills and interpersonal skills, Independent and pro-active thinking, Relationship builder both within the team and across the whole office, Personal resilience and able to complete projects in More ❯
Bishop's Stortford, Hertfordshire, South East, United Kingdom
HD Clinical
Junior Customer Support Analyst Location: Office based (option for hybrid once full training completed), Bishop's Stortford, CM22 Salary: £25,000-£27,000 per annum, DOE + Benefits Contract: Full Time, Permanent (35 hours/week) Benefits: 25 days holiday + bank holidays People's pension scheme Casual dress code Free onsite parking, including EV charging About Us: HD … include Cardiology, Endoscopy, Neurophysiology and Respiratory. HD Clinical became part of the Nexus Group (a European-based healthcare software organisation) in 2024 significantly extending our software range and potential customer base Role Overview: The Customer Support Team provides direct contact and support to our wide range of customers, mostly within the NHS. You will use your specialist knowledge … of the Company's applications and software to resolve customer issues promptly, keeping them informed throughout the process. (Full training will be provided.) A focus on providing excellent customer care and problem solving in a busy, high-pressure environment is essential as you will be working as part of a service desk team, logging and actioning issues More ❯
skills Basic understanding of Windows, macOS, and networking fundamentals Ability to troubleshoot hardware and software issues Organised, proactive, and able to prioritise tasks Previous experience in IT support or customerservice (1-2 years preferred) Relevant certifications (e.g. CompTIA A+, ITIL Foundation) are a plus If you're interested in this role, click 'apply now' to forward an More ❯
skills Basic understanding of Windows, macOS, and networking fundamentals Ability to troubleshoot hardware and software issues Organised, proactive, and able to prioritise tasks Previous experience in IT support or customerservice (1-2 years preferred) Relevant certifications (e.g. CompTIA A+, ITIL Foundation) are a plus If you're interested in this role, click 'apply now' to forward an More ❯
Software Solutions business. NEC Software Solutions are certified to and externally audited against multiple ISO Standards. These include, but are not limited to, Information Security, Business Continuity, Environmental Management, Service Management and Quality Management. The team also manage the annual compliance training for all of our Colleagues and Sponsors and oversee the provision of vetting and checks. Auditors are … the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting, references and occupational health checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility More ❯
and process documentation • Conduct and support review cycles of new and existing documentation • Identify opportunities in processes and recommend improvements Skills: • Verbal and written communication skills, attention to detail, customerservice and interpersonal skills. • Ability to work independently and manage one’s time. • Knowledge of business and management principles involved in strategic planning. • Previous experience with computer applications More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Morgan McKinley
and process documentation • Conduct and support review cycles of new and existing documentation • Identify opportunities in processes and recommend improvements Skills: • Verbal and written communication skills, attention to detail, customerservice and interpersonal skills. • Ability to work independently and manage one’s time. • Knowledge of business and management principles involved in strategic planning. • Previous experience with computer applications More ❯
and process documentation Conduct and support review cycles of new and existing documentation Identify opportunities in processes and recommend improvements Skills: • Verbal and written communication skills, attention to detail, customerservice and interpersonal skills. Ability to work independently and manage one’s time. Knowledge of business and management principles involved in strategic planning. Previous experience with computer applications More ❯
and process documentation Conduct and support review cycles of new and existing documentation Identify opportunities in processes and recommend improvements Skills: • Verbal and written communication skills, attention to detail, customerservice and interpersonal skills. Ability to work independently and manage one’s time. Knowledge of business and management principles involved in strategic planning. Previous experience with computer applications More ❯
Bedford, Bedfordshire, England, United Kingdom Hybrid / WFH Options
bpha
owners and leaseholders are at the core of everything we do at bpha. With every employee playing an important part in ensuring we continue to provide them with excellent customerservice and maintaining our role as a responsible landlord.? We are seeking an experienced and motivated Database Administrator (DBA) to join our Infrastructure team. This is a hybrid More ❯
Bedford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
bpha
owners and leaseholders are at the core of everything we do at bpha. With every employee playing an important part in ensuring we continue to provide them with excellent customerservice and maintaining our role as a responsible landlord. We are seeking an experienced and motivated Database Administrator (DBA) to join our Infrastructure team. This is a hybrid More ❯
process documentation • Conduct and support review cycles of new and existing documentation • Identify opportunities in processes and recommend improvements Experience & Skills: • Verbal and written communication skills, attention to detail, customerservice and interpersonal skills. • Ability to work independently and manage one's time. • Knowledge of business and management principles involved in strategic planning. • Previous experience with computer applications More ❯
process documentation• Conduct and support review cycles of new and existing documentation• Identify opportunities in processes and recommend improvements Experience & Skills: • Verbal and written communication skills, attention to detail, customerservice and interpersonal skills.• Ability to work independently and manage one’s time.• Knowledge of business and management principles involved in strategic planning.• Previous experience with computer applications More ❯