1,226 to 1,250 of 3,577 Customer Service Jobs in England

requests and scheduling support for events. The successful candidate will be able to step seamlessly into a corporate environment, demonstrating strong organizational skills, impeccable customer service attitude, and be energetically driven to serve our customers. Key job responsibilities Daily scheduling of incoming event requests Maintaining multiple support calendars … Understanding customer requests Setting and attending discovery calls Coordinating with various teams on resource availability Fostering strong customer and team relationships Assisting with special projects and improving workflows Effective escalation of urgent or high importance matters Continuously enhance the customer experience Logging and basic reporting of team … scheduling incoming event requests and maintaining multiple calendars. You will be the first point of contact for customers, building strong relationships and ensuring a customer-obsessed service. Your role involves understanding customer needs, working closely with producers, and delegating tasks appropriately to ensure smooth event execution. You will More ❯

Customer Success Manager Location: United Kingdom Job Type: Full-Time About Them: They are a dynamic and growing business that continually invests in their software solutions to meet the ever-changing needs of our customers. They pride themselves on delivering excellent customer service and retention, always putting … to support their requirements, involving UK travel, some overnight stays, and excellent planning to optimize your days seeing multiple customers where geographically possible. Nurture customer accounts for upsell, cross-sell, and contractual revenue opportunities. Attend scheduled meetings with team members, including Line Managers, to discuss potential pipeline and ongoing … Skills & Experience: Sales experience (new business and/or account management). Experience in taking a consultative approach by understanding business processes and matching customer needs to deliver customer-focused solutions. Ability to communicate, present, and influence credibly and effectively at all levels of the organization, internally and More ❯

We are on the lookout for an IT Service Desk Apprentice who shares our passion for technology and is ready to contribute to our mission of excellence. You will be working alongside our Service Desk team of seven, to provide technical support and ensure the smooth operation of … the Amari IT systems and supporting Infrastructure. Role Provide excellent technical support and customer service to our user base Ensure efficient and timely resolution of incidents and service requests, aiming for a high first-time fix rate Provide technical support to MS Windows based environment, Networking and … successful completion of the apprenticeship and meeting the expected standards for the role, you will be offered a full-time position as an IT Service Desk Analyst. Apprenticeship Standard Information communications technician (level 3) Training Provider FIREBRAND TRAINING LIMITED Working Week Monday to Friday 08:30- 17:00 Expected More ❯

an exciting challenge in the banking industry? Our client is seeking an enthusiastic and experienced Technology Support Manager to help build a robust support service for their Apple MAC estate. This full-time role is based in the vibrant Leeds Wellington Place office, with a hybrid working model that … can effectively assist customers with their daily needs. Key Responsibilities: Provide expert 1st line support for macOS, applications, and hardware, including peripherals. Deliver outstanding customer service and technical assistance. Troubleshoot and resolve complex technical issues related to macOS, software applications, and network connectivity. Collaborate with cross-functional teams … to identify and implement service improvements. Develop and maintain macOS troubleshooting guides. Train and mentor junior IT staff on macOS support and best practices. Stay current with the latest macOS updates, features, and security patches. Act as a point of technical expertise within the organization. Utilize ServiceNow to analyze More ❯

an exciting challenge in the banking industry? Our client is seeking an enthusiastic and experienced Technology Support Manager to help build a robust support service for their Apple MAC estate. This full-time role is based in the vibrant Leeds Wellington Place office, with a hybrid working model that … can effectively assist customers with their daily needs. Key Responsibilities: Provide expert 1st line support for macOS, applications, and hardware, including peripherals. Deliver outstanding customer service and technical assistance. Troubleshoot and resolve complex technical issues related to macOS, software applications, and network connectivity. Collaborate with cross-functional teams … to identify and implement service improvements. Develop and maintain macOS troubleshooting guides. Train and mentor junior IT staff on macOS support and best practices. Stay current with the latest macOS updates, features, and security patches. Act as a point of technical expertise within the organization. Utilize ServiceNow to analyze More ❯

for the support and investigation and management of support tickets, resolve where possible and triage issues, ensuring tickets are processed and resolved adhering to customer SLAs and high service quality. Within this role there will be occasional on site visits so driving license and access to own vehicle … of hours on-call support (overnight and weekends) to VIP customers (rota based) On-site client support (when required) Required Professional Skills/Experience Service-desk experience Technical & Application support experience Experience working in an ITIL-based team Experience working within strict customer SLAs High competency in MS … of technical language XML/CSV/JSON/SQL Experience with BI tools Experience with Jira/Zendesk Supplier management Business to Business customer service experience. More ❯

people to join us. At Vorboss, we do the right thing-no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customer service is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries. We … of connectivity solutions for customers. As a key member of the commercial team, you will apply your technical expertise to develop and deliver tailored customer solutions while working cross-functionally with sales, channel, partnerships, and network teams. Key responsibilities: Attend customer meetings with the sales team to understand … customer requirements, address questions, and deliver solutions. Assist the sales team in qualifying new opportunities and identifying upselling possibilities. Provide coaching and feedback to the sales team to enhance their technical knowledge and sales skills, ensuring they are equipped to effectively communicate product benefits and address customer needs. More ❯

innovative, you will be working on AI driven, powerful SaaS offerings that automate workflows which help businesses streamline operations, enhance efficiency whilst delivery exceptional customer service across their customer facing teams. Following a successful launch recently into a new sector, there is a big buzz around the … company as its anticipated this successful launch will be replicated into other niche sectors, also. New customer feedback has been extremely positive. Clients are saying they cant live without the product, despite only having used it for a few weeks. Key Responsibilities: Working as part of a small squad More ❯

innovative, you will be working on AI driven, powerful SaaS offerings that automate workflows which help businesses streamline operations, enhance efficiency whilst delivery exceptional customer service across their customer facing teams. Following a successful launch recently into a new sector, there is a big buzz around the … company as it’s anticipated this successful launch will be replicated into other niche sectors, also. New customer feedback has been extremely positive. Clients are saying they can’t live without the product, despite only having used it for a few weeks. Key Responsibilities: Working as part of a More ❯

by the ICT Network Manager and/or ICT Schools Manager. The Support Technician will liaise with Head Office and School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise, own and resolve all IT support and service requests. Key Responsibilities Provide … and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to … and report any risks or incidents to School Head teachers, Network Manager or Schools IT Manager Any other reasonably requested duties Person Specification Exceptional customer service and communication skills, including written and verbal. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the More ❯

Website Manager to oversee and optimise our new Shopify website. This role involves managing website operations, coordinating with developers, ensuring smooth fulfilment, and improving customer experience. If you have a passion for e-commerce, digital marketing, and operations, this is a great opportunity to make an impact! Key Responsibilities … smooth order processing. Forecast demand and communicate stock needs with fulfilment providers to prevent stockouts. Monitor order trends and identify any supply chain inefficiencies. Customer Experience & Support Oversee and respond to customer emails, resolving inquiries and product requests. Manage refunds & returns according to website policies. Ensure all customer interactions align with brand standards and service levels. Reporting & Compliance Generate and manage Shopify sales reports, sharing key insights with finance and marketing teams. Assist with monthly downloads/uploads of sales data for tax reporting. Keep track of website analytics, customer behaviour, and conversion rates to More ❯

Website Manager to oversee and optimise our new Shopify website. This role involves managing website operations, coordinating with developers, ensuring smooth fulfilment, and improving customer experience. If you have a passion for e-commerce, digital marketing, and operations, this is a great opportunity to make an impact! Key Responsibilities … smooth order processing. Forecast demand and communicate stock needs with fulfilment providers to prevent stockouts. Monitor order trends and identify any supply chain inefficiencies. Customer Experience & Support Oversee and respond to customer emails, resolving inquiries and product requests. Manage refunds & returns according to website policies. Ensure all customer interactions align with brand standards and service levels. Reporting & Compliance Generate and manage Shopify sales reports, sharing key insights with finance and marketing teams. Assist with monthly downloads/uploads of sales data for tax reporting. Keep track of website analytics, customer behaviour, and conversion rates to More ❯

working the night shift you will ensure a smooth transition between nights to days, ensuring that cases are correctly triaged whilst ensuring a great customer experience. Should you choose to accept, your responsibilities will encompass: Provide 1st line technical support to clients - supporting networks, cloud services, infrastructure and connectivity … Troubleshoot and fix technical faults and issues Respond to client queries and service requests Assist with user rights, passwords, accounts Handle basic security administration Diagnose issues and explain technical details clearly Occasional onsite visits to clients. Our perfect candidate should have a wealth of knowledge spanning various technologies and … being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your More ❯

operate independently where it makes sense. Reporting into the IT Director are 3 Territory Leaders whose main role is to ensure that the operational service in their territory aligns to agreed service levels and improve the service that we provide. Each territory consists of circa 9 people … career in IT and keen to learn. The ability to communicate with and assist staff of all levels across the company is expected. A customer service background and the ability to resolve queries face to face as well as over the phone and email is an advantage but … with staff of all levels Ensure consistent quality of ticket logging, communication and fast resolution of issues, following ITIL standards Responding to and triaging service desk requests logged via a global ticketing system (ServiceNow) Provide general desktop support to user base via phone, email and desk side Some exposure More ❯

services and infrastructure; provides IT assistance and training to all stakeholders. Duties The IT Support Analyst will: Follow and deliver upon the trusts IT service desk support and incident management policies and processes to all stakeholders. Follow and deliver IT service desk incident and support service offerings … Provide 2 nd line support to stakeholders effectively and efficiently. Provide desktop on-premise support to stakeholders as required. Escalate complex IT incidents and service requests to the Senior IT Analyst and IT Network and Support Manager as required. Support the use of ITSM through the ITIL methodology, including … cyber-security and endpoint protection An awareness and understanding of the importance of confidentiality and data protection Demonstrate an understanding of the basics of customer service Demonstrate an understanding of the basics of the role of IT within an educational environment More ❯

Chorley/Hybrid | ?? Salary: £25,500 + Benefits Are you a tech-savvy problem-solver who thrives on variety and loves delivering top-notch customer service? Do you enjoy fast-paced environments and want to make a real difference from day one? We're on the lookout for … a Service Desk Analyst who can bring energy, focus, and communication skills to a vital role supporting a wide range of clients and technologies. What You'll Do: As a key member of the Service Desk team, you'll manage everything from general customer queries to complex … teams to escalate and resolve problems * Making live changes to client environments with minimal disruption What We're Looking For: * Previous experience in a Service Desk or technical support role (ideally telecoms or IT) * Strong case ownership and troubleshooting abilities * Clear, confident communication with a customer-first approach More ❯

and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed-service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. We start with the customer … agile talent that ensures customers can continue to invest in their partnerships with Amazon Advertising, uninterrupted. The program ensures that the high bar for customer service, strategic partnership, and revenue attainment is maintained during these coverage gaps. This role can be hired as a remote role. BASIC QUALIFICATIONS … Significant large customer or agency sales experience Experience coaching/leading senior sales executives who generate revenue across diverse budget sources Strong understanding of the advertising ecosystem and ad technology to identify how Amazon Ads solutions help customers reach their marketing goals Able to effectively and confidently communicate and More ❯

matter what they're going through. For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses … suffer too. Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities. That's why we're taking a radically different approach. Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in … a way that suits them, whilst providing businesses with an improved customer experience and game-changing insights into their customer base. Since our launch in 2021, we've worked with some of the UK's leading companies, including Octopus, Scottish Power and Philips - helping millions of people move More ❯

matter what they're going through. For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses … suffer too. Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities. That's why we're taking a radically different approach. Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in … a way that suits them, whilst providing businesses with an improved customer experience and game-changing insights into their customer base. Since our launch in 2021, we've worked with some of the UK's leading companies, including Octopus, Scottish Power and Philips - helping millions of people move More ❯

matter what they're going through. For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses … suffer too. Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities. That's why we're taking a radically different approach. Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in … a way that suits them, whilst providing businesses with an improved customer experience and game-changing insights into their customer base. Since our launch in 2021, we've worked with some of the UK's leading companies, including Octopus, Scottish Power and Philips - helping millions of people move More ❯

As a Data Insights Manager, you will be responsible for providing critical insights into customer contact data, driving decision-making and improving operational efficiency. We are seeking a dynamic and forward-thinking Manager who is passionate about data-driven insights and leading teams to success. In this role, you … will oversee the analysis and interpretation of customer contact data, turning insights into actionable strategies that enhance customer experience and improve operational efficiency. Your expertise in data analysis, Workforce Management (WFM) and Customer Relationship Management (CRM) systems will support process optimisation and inform decision-making across the … shape both the team and broader business operations. You will collaborate with cross-functional teams, produce insightful reports and contribute to strategies that drive customer satisfaction and business performance. Successful applicants will be required to provide proof of eligibility to work in the UK from their first day of More ❯

Are you passionate about delivering exceptional customer experiences and helping new clients see real value from day one? Transport Exchange Group (TEG) is looking for a proactive and people-focused Customer Onboarding Specialist to join our growing Customer Operations team. You'll be at the front line … outbound support via phone and email, educating members on key features and best practices Collaborate with internal teams to ensure a seamless handover to Customer Support Continuously improve onboarding processes and contribute to the overall customer journey What We’re Looking For Graduate or Post Graduate Degree Experience … in a customer service or client onboarding role Confident working with CRM tools (e.g. Zendesk or similar) Excellent communication and interpersonal skills—both written and verbal Passion for customer success and a naturally proactive approach Able to work towards KPIs or performance objectives Great attention to detail More ❯

Are you passionate about delivering exceptional customer experiences and helping new clients see real value from day one? Transport Exchange Group (TEG) is looking for a proactive and people-focused Customer Onboarding Specialist to join our growing Customer Operations team. You'll be at the front line … outbound support via phone and email, educating members on key features and best practices Collaborate with internal teams to ensure a seamless handover to Customer Support Continuously improve onboarding processes and contribute to the overall customer journey What We’re Looking For Graduate or Post Graduate Degree Experience … in a customer service or client onboarding role Confident working with CRM tools (e.g. Zendesk or similar) Excellent communication and interpersonal skills—both written and verbal Passion for customer success and a naturally proactive approach Able to work towards KPIs or performance objectives Great attention to detail More ❯

Are you passionate about delivering exceptional customer experiences and helping new clients see real value from day one? Transport Exchange Group (TEG) is looking for a proactive and people-focused Customer Onboarding Specialist to join our growing Customer Operations team. You'll be at the front line … outbound support via phone and email, educating members on key features and best practices Collaborate with internal teams to ensure a seamless handover to Customer Support Continuously improve onboarding processes and contribute to the overall customer journey What We’re Looking For Graduate or Post Graduate Degree Experience … in a customer service or client onboarding role Confident working with CRM tools (e.g. Zendesk or similar) Excellent communication and interpersonal skills—both written and verbal Passion for customer success and a naturally proactive approach Able to work towards KPIs or performance objectives Great attention to detail More ❯

The main objective of the Business Development Executive will be to generate new business via our existing customer network and by way of introduction to new/prospective customers. The successful candidate should be able to confidently introduce our products and services and be capable of building good rapport … Proactively making outbound calls to potential and existing customers to promote our range of products. Sales Targets: Achieving agreed sales/new account targets. Customer Needs Analysis: Understand customer requirements to offer suitable solutions. Product Knowledge: Develop a thorough understanding of our products and services to effectively address … customer inquiries. Record Keeping: Maintain accurate records of calls, sales, and customer information. Key Requirements to be a successful Business Development Executive: Proven experience in a similar sales/customer service role. Excellent communication and interpersonal skills. Strong phone presence and experience. Ability to multitask, prioritize More ❯