551 to 575 of 1,213 Customer Service Jobs in England

with minimal travel Up to £75,000 DOE Plus Benefits Permanent - Full Time Reporting to: The Managed Services HCM Practice Lead. Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: For over 15 years, weve built … customers solutions end-to-end - turning trust into lasting value. From analysing and optimising business processes, to delivering tailored SAP implementations, through to ongoing service and system maintenance - we ensure excellence at every stage. Collaboration is at the heart of what we do. We work closely with our internal ...

passing them off Escalate intelligently to 2nd and 3rd line when needed, working closely with senior engineers Deliver a genuinely high standard of service, aligned to SLAs You’ll also get exposure to group wide IT projects and access to multiple training courses to keep developing. What … need the basics nailed: 12+ months’ experience in a busy IT Helpdesk/1st Line Support role Confident communication and strong customer service skills Experience with Windows 10/11, Microsoft 365, Active Directory, MS Office A basic understanding of TCP/IP and networking ITIL awareness ...

Utilising Company CRM and other client management tools. Collaboration & Coordination Coordinate with internal departments such as technical support, operations, and purchasing to ensure seamless service delivery. Attend remote and onsite client meetings independently or alongside Relationship Managers as required. Act as a liaison between clients and internal teams … align and enhance service delivery. Sales & Opportunity Development Support Relationship Managers in identifying opportunities to promote Tridents products and services. Assist in preparing proposals, raising quotations, and managing tenders. Proactively identify growth opportunities within existing accounts. Administrative Support Maintain accurate and up-to-date client records, including managing, reviewing ...

Oversee endpoint protection and anti-virus management Support hybrid cloud environments across Microsoft Azure and SharePoint Assist with firewall and network troubleshooting alongside managed service providers Monitor systems and respond to alerts appropriately Improve security posture, resilience, and scalability Ensure effective data backup, archiving, and retention processes Document … test disaster recovery procedures Work closely with third-party vendors and managed service providers Raise, track, and manage support tickets with external partners Escalate vendor performance concerns where required What We're Looking For: Experience in IT Support, Systems Engineering, or Infrastructure Support roles Strong working knowledge of Microsoft ...

major transformation with the marrying of these two innovative companies. Joining a startup deeply invested in technology with Capital One's entrepreneurial spirit and customer-first, tech-led culture, creates an environment where engineers can continue to disrupt the status quo to develop best-in-class customer experiences … knowledge when necessary. If you think innovatively, and like to embrace bleeding edge technology, with a pragmatic approach, you will enjoy working here. The service we offer and build upon is unlike anything ever built before, and our product is rapidly evolving. Velocity Black is our core product, built ...

major transformation with the marrying of these two innovative companies. Joining a startup deeply invested in technology with Capital One’s entrepreneurial spirit and customer-first, tech-led culture, creates an environment where engineers can continue to disrupt the status quo to develop best-in-class customer experiences … knowledge when necessary. If you think innovatively, and like to embrace bleeding edge technology, with a pragmatic approach, you will enjoy working here. The service we offer and build upon is unlike anything ever built before, and our product is rapidly evolving. Velocity Black is our core product, built ...

business lead the way in powering secure and sustainable business connections through digital and physical channels. Job Description We are recruiting for our next Customer Experience Advisor. Our Customers are extremely important to us, and we currently have a customer satisfaction rate of 97%. We pride ourselves … future You’ll provide first level support for all customers via telephone, email and live chat. You’ll be supporting and resolving customer queries relating to our website, our services, customer accounts, payments and much more. You’ll take ownership of the resolution of the queries, liaising with ...

project management methodology and tools with and a high level of discretion to implement and configure increasingly larger and more complex products to solve customer business needs Project budget management including forecasting revenue and billing. Scoping and estimation of effort required for small and medium implementation projects Developing detailed … Compiling and submitting project status reports to clients, management and other stakeholders Working effectively with relevant stakeholders for efficient project implementation Developing excellent leadership, customer relations and communication skills to liaise effectively with all project stakeholders Provide excellent high-touch customer service, building strong relationships and ensuring ...

/A1(M)/A15/M1/M11 Why consider this role? This is a great opportunity for a Field Service Engineer to join a well-established, market-leading managed print provider that genuinely invests in its people and service function. You’ll be working with … Canon platinum partner, supported by a collaborative and experienced service team, with realistic workloads and a strong emphasis on quality, not volume. The Role You’ll be responsible for servicing, maintaining, and supporting Canon MFDs, ImagePRESS, and Pro-Print devices, including Fiery controllers and network integration. The role ...

projects and system upgrades as required Skills and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows 10/11, Microsoft 365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs Familiarity … with cloud technologies (Microsoft 365, Azure) Strong troubleshooting skills and ability to work methodically under pressure Excellent communication and customer service skills Full UK driving licence (occasional travel to client sites may be required) If you are a motivated IT Support Engineer looking to take the next step ...

Internal Sales Support | Birmingham We are looking for an organised and customer‐focused Internal Sales Support professional to join our team. You will handle customer enquiries, process sales orders, and support the sales team to ensure smooth day‐to‐day operations. Key Responsibilities Manage customer calls … enquiries Process and track sales orders Liaise with internal teams to resolve issues Support the sales team with admin and customer updates What You’ll Bring Strong customer service and communication skills Good organisational skills and attention to detail Experience with CRM or order‐processing systems ...

collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly … courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory ...

collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly … courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory ...

This is a brand-new, permanent opportunity to join a small, yet highly successful and growing team as Customer Support & Data Specialist as they embark on a new journey within the Gloucester area. Offering bespoke and tailored software solutions to customers worldwide, our client pride themselves on their exceptional … service and are looking for likeminded people to enhance their customer journey and grow with the business. Your main responsibility will be to provide support with all customer enquiries and technical issues. You will provide information to business professionals on various software systems whilst managing tasks ...

Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £104m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 85 for November 2023. Underlying its services is FluidOne … successful candidate will continue to support and lead other internal business improvement and transformation initiatives. Main responsibilities: Map and document current business processes across service delivery, operations, sales, and finance. Perform a detailed gap analysis between existing processes and Halo PSA best-practice workflows. Work closely with department heads ...

technical support. You will act as a key escalation point from 1st & 2nd Line Support, resolving more complex technical issues and helping maintain high service standards in line with company quality controls and industry regulations. Ongoing training and professional development are essential parts of this role to ensure your … prioritise multiple open cases efficiently Escalate issues to third parties where required Act as the direct escalation point from the 1st & 2nd Line Service Desk Resolve specialist faults including 4G and VoIP technologies Support and mentor 1st & 2nd Line Technicians Monitor and maintain server backups Participate in weekend ...

office, remotely or hybrid. Based in Bolton, we offer hands on local support backed by strong remote capabilities. We're a collaborative, customer focused team with a genuine passion for technology and a commitment to doing the right thing. We're seeking a dynamic, enthusiastic individual to lead … Engineering Team. Reporting to the Managing Director, you'll oversee high-quality service delivery across IT, telecoms, connectivity and cloud platforms, acting as a senior escalation point while providing strong technical leadership. This role blends technical expertise, customer service excellence and people management to drive continual improvement ...

Line IT Support Engineer | Ringwood (BH24) | £32k £35k | Office-Based Join one of the UKs fastest-growing Managed Service Providers and take your IT career to the next level! If youre a sharp-thinking problem solver who loves variety, teamwork, and delivering great customer service, this … shift pattern. What Youll Be Doing: As a 2nd Line IT Support Engineer , youll be right at the heart of our Service Team, taking ownership of technical issues and ensuring our clients get fast, clear, and effective support. You will: Diagnose and resolve 2nd line issues via remote support ...

Professional Services Apprentice at Aareon UK, you will support the delivery of customer onboarding services for the Fixflo and Arthur platforms. You will work closely with experienced Professional Services Consultants to learn how to configure systems, deliver training, and support customers through implementation. Role As a Professional Services Apprentice … Aareon UK, you will support the delivery of customer onboarding services for the Fixflo and Arthur platforms. You will work closely with experienced Professional Services Consultants to learn how to configure systems, deliver training, and support customers through implementation. This role is well suited to someone at an early ...

into the pension our client pays 3%. After one year in the company pension our client matches the 5%, after one years service a salary sacrifice option is available. Bupa Health care after 6 months including dental cover 28 days holiday including the 8 bank holiday days- with … Operations Manager Managing small projects, where there is no Project Manager - booking resource, coordinating the procurement plan, agreeing on installation dates with the customer, agreeing on attendances with the customer, and reviewing the final sign-off off Assisting the sales team with internal documentation Preparing Subcontractor Scope ...

advanced analytical skills, innovative thinking, and professional expertise. Working both independently and collaboratively, you will enhance data collection practices, drive performance insights, and support service improvement through effective communication and advanced use of Microsoft Excel. Main duties of the job Extract, analyse, and present complex management information using tools … interpreting and analysing data, particularly where information may be incomplete or conflicting. Conduct detailed analysis of outcomes data and prepare summary reports to support service development, marketing, and strategic planning. Analyse organization wide quality metrics to inform continuous improvement and assurance. Prepare and deliver timely monthly performance reports, including ...

11kV distribution plant maintenance programmes within the region. Together with the scheduling team, Field Staff Supervisors and Field Staff, you will deliver an excellent service to our customers. This service must ensure we meet the requirements of our Guaranteed Service Standards. Notes for Candidates: An EHV Field … Managing Safely certificate within 12 months of appointment. IT literate including SAP. Knowledge of UKPN Inspection & Maintenance Procedures Current valid driving licence Organisational Awareness Customer Service Safety Management Flexibility Desirable NRSWA (City and Guilds) Supervisors certificate Project Management ...

global IT function. You’ll deliver advanced technical support, act as the local escalation point, mentor junior team members, and help drive high-quality service delivery. What’s in it for you? Salary up to £45,000 Competitive benefits package Senior role within a small local team What … Desirable (but not essential) qualifications/experience: ITIL, AV support, Document Management Systems Experience working in a legal, professional services, or global firm Excellent customer service and communication skills Interested? Apply Now ! Please note: this role is fully office based. ...

align with business goals and emerging technologies. You will provide high quality operational and technical support to the wider IT teams, including Incident resolution, service monitoring and maintenance, ensuring a seamless operation of our IT infrastructure. You will be a key technical resource to your Infrastructure team peers, providing … team in 3rd line technical escalations for BAU issues. Ensuring defined SLA's and KPI's are met and continuity of service is maintained. Create and maintain comprehensive documentation of infrastructure, configurations and procedures. Regular updating to end users, key stakeholders and management. Work with 3rd party partners ...

issues. You will work across routing , switching, firewalls, security, and network monitoring, supporting both remote and onsite client environments. You will collaborate closely with Service Delivery, Professional Services, and the wider technical teams to maintain , enhance, and evolve our clients networks. Responsibilities Architecture & Engineering Lead the design and implementation … junior engineers, fostering continuous learning and professional growth. Oversee technical standards, best practices, and adherence to engineering governance. Operational Excellence Maintain high levels of customer service with accurate , timely responses. Own the progression and resolution of all assigned support cases. Conduct proactive monitoring to ensure stable, efficient ...