Customer Service Jobs in England

601 to 625 of 2,771 Customer Service Jobs in England

Telephone Business Development Manager

London, United Kingdom
Hybrid / WFH Options
Stellar Select Limited
About the position of Telephone Business Development Manager: Due to our clients continued growth we have 2 exciting opportunities for motivated Telephone Business Development Managers to join an innovative, customer-focused mortgage lender specialising in later-life lending. This remote role is ideal for a sales-driven professional with strong telephone sales experience and excellent communication skills. You'll … customers, responsible for generating and qualifying leads, building lasting client relationships, and driving business growth. The successful candidate will be highly organised, target-oriented, and able to deliver exceptional customer service while working collaboratively with internal teams. If you thrive in a fast-paced, ambitious environment and are passionate about helping clients access tailored mortgage solutions, this opportunity … could be the perfect next step in your career. Responsibilities for the role of Telephone Business Development Manager: Serve as the first contact for broker customers, providing excellent customer service Generate and qualify new leads through proactive outreach and inbound enquiries Build and maintain strong client relationships by understanding their mortgage needs Convert leads into sales to drive More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Technician Apprentice Term Time Only

Rugeley, Staffordshire, England, United Kingdom
QA
schools united by a compelling vision for creative education. PLEASE NOTE: This is a term-time only role. Overview: You will be responsible for proving excellent IT support and customer service, to both internal and external users. You will work with the Regional IT Manager and Senior IT Technician to support the IT systems, applications and associated software … . Undertake IT induction with new starters, covering the acceptable usage policy, mandatory training and basic use of key equipment. Desirable skills: Be well organised, flexible and adaptable. Excellent customer service skills, and proven ability to achieve high standards of end user satisfaction. Ability to prioritise tasks and work under pressure during troubleshooting and problem-solving. Good interpersonal More ❯
Employment Type: Full-Time
Salary: £16,000 - £18,000 per annum
Posted:

European Product Technical Trainer

Hampshire, South East, United Kingdom
Polar Recruitment Services Ltd
is dedicated to enhancing convenience and fostering smarter lifestyles through their high-quality products and services. They are seeking a passionate and skilled professional to contribute significantly to their customer service training efforts across Europe. Responsibilities: Deliver technical training to support staff across 15 subsidiaries in Europe from the UK base. Develop training modules for specific product groups … you to apply for the European Product Technical Trainer position and join a team that values leadership and innovation in the digital age. Your expertise will directly enhance the customer service experiences across our clients vast network, making a real impact on a global scale. More ❯
Employment Type: Contract
Rate: Up to £170 per day
Posted:

Implementation Specialist II (FICA) Utility Background is Required

England, United Kingdom
Hybrid / WFH Options
VertexOne Brand
Implementation Specialist II (FICA) Utility Background is Required United States Job Description Posted Monday, May 12, 2025 at 6:00 AM At VertexOne , helping utilities provide the best customer service experience is what we do. VertexOne is the recognized leader in SaaS platforms for utilities across North America. Through a wide range of innovative services and solutions, VertexOne … helps utilities deliver a compelling customer experience; reducing the cost to serve customers, increasing operational efficiency, improving customer satisfaction, and driving utility operations forward. It's been in the DNA of our people since we started supporting utilities' customer experience needs over 20 years ago. And that commitment continues to this day. Our team members are our … and increased innovation. VertexOne is dedicated to prioritizing the employee experience and creating an exceptional company culture. About VertexOne: We connect water, gas, and electric utilities, retailers, and energy service providers to their customers and their business operations, transforming the customer experience for the energy and utility industry. We work with our clients to transform their service More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Security engineer

City, Birmingham, United Kingdom
Boden Group
This role offers the chance to make a significant impact in social housing, ensuring safety and security in the community. The Role As the Security Engineer, you ll: Install, service, and maintain security systems in social housing properties. Conduct fault-finding and reactive maintenance to ensure optimal performance. Ensure compliance with health and safety regulations during all work. Complete … all job documentation accurately using handheld devices. Provide exceptional customer service while representing the company professionally. You To be successful in the role of Security Engineer, you ll bring: Proven experience in a similar Security Engineer role. Good working knowledge of security systems like Texecom and Hikvision. A full UK driving licence. Strong fault-finding and customer service skills. The ability to work independently across a regional patch. What's in it for you? This is a fantastic opportunity to grow in your career. You ll receive: £38,000 basic salary Fully expensed company van with personal use allowed Fuel card provided 1 in 8 day call-out rota, paid at 1.5x hourly rate Overtime More ❯
Employment Type: Permanent
Salary: GBP 38,000 Annual
Posted:

Business Process Automation Manager

London, United Kingdom
black.ai
operations, thriving in an international environment. What You'll Be Doing Strategy & Roadmap: Develop and execute a comprehensive strategy for automating patient interactions and optimising support workflows, including self-service, chatbots, and AI-driven solutions. Team Leadership: Lead, mentor, and inspire a team of specialists (e.g., process analysts, automation developers, CX designers) focused on automation and efficiency initiatives. Process … change management efforts to ensure successful adoption of new tools and processes by both support teams and patients. Innovation & Research: Stay at the forefront of automation technologies, AI in customer service, and efficiency best practices, bringing new ideas and tools to the organisation. About you (Who Are We Looking For) Minimum 7+ years of experience in roles focused … improvement, automation, digital transformation, or operational efficiency, with at least 3 years in a leadership/team lead capacity. Experience in a healthcare or regulated industry, or high-volume customer service environment, is a strong plus. Proven experience with automation tools and platforms (e.g., RPA, chatbot platforms, AI/ML-driven support solutions). Strong analytical skills, capable More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Automation Manager

London, United Kingdom
black.ai
operations, thriving in an international environment. What You'll Be Doing Strategy & Roadmap: Develop and execute a comprehensive strategy for automating patient interactions and optimising support workflows, including self-service, chatbots, and AI-driven solutions. Team Leadership: Lead, mentor, and inspire a team of specialists (e.g., process analysts, automation developers, CX designers) focused on automation and efficiency initiatives. Process … change management efforts to ensure successful adoption of new tools and processes by both support teams and patients. Innovation & Research: Stay at the forefront of automation technologies, AI in customer service, and efficiency best practices, bringing new ideas and tools to the organisation. About you (Who Are We Looking For) Minimum 7+ years of experience in roles focused … improvement, automation, digital transformation, or operational efficiency, with at least 3 years in a leadership/team lead capacity. Experience in a healthcare or regulated industry, or high-volume customer service environment, is a strong plus. Proven experience with automation tools and platforms (e.g., RPA, chatbot platforms, AI/ML-driven support solutions). Strong analytical skills, capable More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Service Consultant

Durley, Hampshire, United Kingdom
Highfield Professional Solutions Ltd
your potential, and build something you're proud of? If so then you could be who we are looking for. Whether you've worked in sales, hospitality, real estate, customer service, or something completely different - if you're good with people, resilient, and driven, we can teach you the rest. What You'll Be Doing You will connect More ❯
Employment Type: Permanent
Salary: GBP 23,000 - 25,000 Annual
Posted:

Head of UK

London, South East, England, United Kingdom
Hybrid / WFH Options
Wisdom Rec 2 Rec
ready to take the next step into strategic leadership? This is your opportunity to join a multi-award-winning global tech recruitment agency with a stellar reputation for innovation, customer service, and commitment to diversity and inclusion. Award Highlights: Business Leader of the Year Best Customer Service Best Business Development Excellence in Equality, Diversity & Inclusion The More ❯
Employment Type: Full-Time
Salary: £50,000 - £80,000 per annum
Posted:

Onboarding Associate

Bracknell, England, United Kingdom
Hybrid / WFH Options
TEKsystems
Role Outline Onboarding Associate’s provide the highest level of customer service to our contractors, Sales partners and internal teams. They are a contractor’s sole point of contact during the onboarding process and are responsible for ensuring both Allegis Group and Client onboarding requirements are fully completed for all candidate’s before starting their assignment. Onboarding Associate … to peer audits on compliance packs Attend periodical internal training sessions on compliance matters and legislation Management of onboarding cases through a workflow tool Delivers a high level of customer service to both internal and external customers Responsible for the updating of contractor onboarding status to Sales partners and online portal Responsible for data entry, validation of data … and any other information that affects the business and/or the individual Complete ad hoc projects and duties as requested by manager Skills/Behaviours Natural team player Customer focused, helpful and willing to support at all times Acts with self-confidence, decisiveness and integrity at all times Resilient and composed Leads self and others, able to inspire More ❯
Posted:

Customer Insights Analyst

Blackpool, Lancashire, North West, United Kingdom
Data Careers
Customer Insights Analyst 2 Year Fixed Term Contract Location: Home/Blackpool (on site 2 days a week) Salary: £34,000 - £38,000 (+ excellent benefits including 28% pension contributions) Skills: Data Insights, Data Visualisation (Tableau, Power BI), SQL, Google or Adobe Analytics Are you passionate about using data to improve customer journeys? Do you enjoy translating complex … behavioural insights into clear, actionable strategies? If so, this could be a fantastic next step in your career. We're looking for a Customer Insights Analyst to join a data-led team focused on enhancing customer experience across digital and contact centre channels. You'll work at the intersection of data, technology, and customer experience-uncovering trends … identifying opportunities for service improvement, and shaping how customers engage with products and services. What you'll be doing: Analyse customer journey data from websites, mobile apps, and call centre platforms to identify key pain points, behaviour patterns, and service trends. Combine and interrogate data from multiple sources to provide a holistic view of customer engagement More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Customer Insights Analyst

Durham, County Durham, North East, United Kingdom
Data Careers
Customer Insights Analyst 2 Year Fixed Term Contract Location: Home/Durham (on site 2 days a week) Salary: £34,000 - £38,000 (+ excellent benefits including 28% pension contributions) Skills: Data Insights, Data Visualisation (Tableau, Power BI), SQL, Google or Adobe Analytics Are you passionate about using data to improve customer journeys? Do you enjoy translating complex … behavioural insights into clear, actionable strategies? If so, this could be a fantastic next step in your career. We're looking for a Customer Insights Analyst to join a data-led team focused on enhancing customer experience across digital and contact centre channels. You'll work at the intersection of data, technology, and customer experience-uncovering trends … identifying opportunities for service improvement, and shaping how customers engage with products and services. What you'll be doing: Analyse customer journey data from websites, mobile apps, and call centre platforms to identify key pain points, behaviour patterns, and service trends. Combine and interrogate data from multiple sources to provide a holistic view of customer engagement More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Junior Full-Stack Website Developer

Corsham, Wiltshire, United Kingdom
Glentham Life Sciences Ltd
Working closely with other members of the Glentham team to create both scalable and efficient web solutions that support our sales, inventory management, and customer service systems. Junior Full-Stack Website Developer Salary: £26,000 to £28,000 Permanent, Full-Time (35 hours) Corsham, Wiltshire About us Glentham Life Sciences is a supplier of fine chemicals and laboratory … join our team. Benefits include: • Company pension scheme • Health cashback scheme & EAP (Employee Assistance Program) • Glentham employee annual bonus scheme • 24 days annual leave plus bank holidays, increasing with service • On-site amenities including break room, outdoor areas, and parking Role overview Based in Corsham, Wiltshire, the successful candidate will contribute to developing, maintaining, and enhancing our web-based … applications, supporting sales, inventory management, and customer service systems. This role suits someone with a solid foundation in Python and web development, eager to learn and grow in a collaborative environment. Requirements Recognised IT qualification preferred but not essential Proficiency in Python and experience with Python frameworks Knowledge of HTML, CSS, JavaScript Familiarity with SQL databases Understanding of More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Network integrity Manager

Reading, Berkshire, United Kingdom
SSE plc
Base Location: Theale, Reading, West London or Slough Salary: £66,100 - £99,100 + 10% customer response allowance payment + car/car allowance + performance-related bonus + a range of benefits to support your finances, wellbeing and family. Working Pattern: Permanent Full Time Flexible First options available The role SSEN Distribution are looking to appoint a Network … Integrity Manager who will be fully responsible for the most efficient performance and reliability of the Region's electricity distribution network. You will report into the Head of Customer Operations and will be responsible for a team of engineers who plan and manage all Electricity Network repairs and long-term defects. You will - Plan and manage all Network repairs … team's targets daily, ensuring that they are fully understood in order to drive performance and improvements, leading them to deliver high standards of SHE, Quality, Productivity, Affordability and Customer Service, whilst ensuring all administration, planning, reporting, compliance, escalation and investigation requirements are completed accurately and on time. - Ensure all planned work is completed, all work for next More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Development Associate job at Parcelly

London, United Kingdom
Hybrid / WFH Options
Remote
Parcelly's Location network-particularly in German-speaking markets-and support UK-based operations. You will work closely with our Network Team and contribute across several departments including operations, customer service, and partner support. This is an exciting opportunity for an early-career professional to gain valuable hands-on experience in a dynamic, fast-growing logistics technology environment. … develop strong relationships with existing Parcelly partners Manage all interactions using Parcelly's proprietary technology and CRM tools Assist with operational tasks and cross-functional projects across departments Handle customer service queries from business partners and end-users Contribute to internal and partner meetings with notes, research, and ideas Participate in testing and feedback for ongoing product improvements More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

D365 Consultant

London, United Kingdom
Hybrid / WFH Options
Nigel Frank International
Description We are seeking a Dynamics 365 Functional Consultant to join a leading global consultancy. You will work directly with clients to deliver CRM solutions focused on Sales and Customer Service processes. Your role includes gathering requirements, running workshops, managing project timelines, and collaborating with technical teams to ensure solutions meet business needs. Roles and Responsibilities Lead workshops … Strong skills in business analysis, system audits, requirements gathering, and process mapping Ability to create functional/technical design documentation and UAT scripts Experience with Dynamics 365 Sales and Customer Service customisation and configuration Familiarity with Microsoft Power Platform and PowerApps Comfortable managing projects and client relationships Desirable: Microsoft Dynamics or Power Platform certifications (e.g., PL-900, PL More ❯
Employment Type: Permanent
Salary: £40000 - £45000/annum Additional Benefits
Posted:

D365 Consultant

London, South East, England, United Kingdom
Hybrid / WFH Options
Nigel Frank International
Description We are seeking a Dynamics 365 Functional Consultant to join a leading global consultancy. You will work directly with clients to deliver CRM solutions focused on Sales and Customer Service processes. Your role includes gathering requirements, running workshops, managing project timelines, and collaborating with technical teams to ensure solutions meet business needs. Roles and Responsibilities Lead workshops … Strong skills in business analysis, system audits, requirements gathering, and process mapping Ability to create functional/technical design documentation and UAT scripts Experience with Dynamics 365 Sales and Customer Service customisation and configuration Familiarity with Microsoft Power Platform and PowerApps Comfortable managing projects and client relationships Desirable: Microsoft Dynamics or Power Platform certifications (e.g., PL-900, PL More ❯
Employment Type: Full-Time
Salary: £40,000 - £45,000 per annum
Posted:

Escalations Coordinator Support - German Speaking - Graduate/Early Careers opportunity

City of London, London, United Kingdom
GlobalLogic UK&I
as comprehensive training will be provided. However, it is essential that you speak/read/write fluent German and English. It would be useful if you have any customer service or 1st line technical support experience, but this is not necessary as you will be provided with extensive training for the role. Skills and Experience: Fluent in … repetitive tasks and adaptable and able to learn new projects and processes Good Judgment and decision making Capability Some technical support or other problem solving experience preferred, not necessary Customer service background, ideal but not necessary. Job Responsibilities Should be Strong in German & English Grammar: Articulation, Sentence structure - Should be able to Read, write provided text in recommended More ❯
Posted:

Escalations Coordinator Support - German Speaking - Graduate/Early Careers opportunity

London Area, United Kingdom
GlobalLogic UK&I
as comprehensive training will be provided. However, it is essential that you speak/read/write fluent German and English. It would be useful if you have any customer service or 1st line technical support experience, but this is not necessary as you will be provided with extensive training for the role. Skills and Experience: Fluent in … repetitive tasks and adaptable and able to learn new projects and processes Good Judgment and decision making Capability Some technical support or other problem solving experience preferred, not necessary Customer service background, ideal but not necessary. Job Responsibilities Should be Strong in German & English Grammar: Articulation, Sentence structure - Should be able to Read, write provided text in recommended More ❯
Posted:

Other Available Positions

Chorley, Lancashire, United Kingdom
FluidOne
Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £113mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for February 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the … of users as needed) Working to SLA's Prioritising and managing multiple open tickets Establishing good working relationships with clients You will also; Take details of any problem or service requirement from clients even if they fall outside of your remit - then escalate these appropriately to the relevant team Take ownership of tickets as appropriate and continue to own … clients (up to senior management levels, using appropriate and professional language) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and to carry out tasks to completion within parameters and instructions given, prescribed routines, and standard accepted practices Proven experience in an IT More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Trainee Recruitment Consultant

Newcastle Upon Tyne, England, United Kingdom
Tenth Revolution Group
Kickstart Your Career in Recruitment with Tenth Revolution Group Trainee Technology Recruitment Consultant Location: Newcastle Upon Tyne - Office Based Are you a recent graduate, sales or customer service professional looking to launch your career in a fast-paced, high-reward industry? Tenth Revolution Group (TRG) is offering an exciting opportunity to join our team as a Trainee Technology … recruitment process from start to finish – from sourcing to placing candidates. Work towards targets and celebrate success with commission, incentives, and team events. Who You Are: Previous sales or customer service experience A confident communicator with strong interpersonal skills Highly motivated, goal-oriented, and resilient Excited by sales, success, and achieving big things in your career Ready to More ❯
Posted:

Security Service Engineer

Leeds, West Yorkshire, Yorkshire, United Kingdom
HP4 Recruitment Ltd
Enterprise Security Service Engineer Leeds/West Yorkshire Salary: Up to £42,000 + Company Car + Full Benefits Package Location: Leeds/West Yorkshire (Field-Based) Are you a skilled and driven Security Service Engineer looking to take the next step in your career with a leading enterprise solutions provider? We are seeking a highly capable and … experienced Enterprise Security Service Engineer to join our growing team, delivering exceptional service across key commercial and enterprise client sites throughout Leeds and West Yorkshire. The Role: As an Enterprise Security Service Engineer, you will be responsible for the service, maintenance, and fault diagnosis of high-end electronic security systems across a portfolio of blue-chip … and enterprise-level clients. This role offers a dynamic environment with exposure to a wide range of cutting-edge security technologies. Key Responsibilities: Service, repair, and maintain enterprise-level CCTV, Access Control, and Intruder Alarm systems Respond to reactive maintenance issues across client sites Carry out system diagnostics and fault finding Ensure all work is completed to industry standards More ❯
Employment Type: Permanent
Salary: £40,000
Posted:

Security Service Engineer

bradford, yorkshire and the humber, united kingdom
HP4 Recruitment Ltd
Enterprise Security Service Engineer Leeds/West Yorkshire Salary: Up to £42,000 + Company Car + Full Benefits Package Location: Leeds/West Yorkshire (Field-Based) Are you a skilled and driven Security Service Engineer looking to take the next step in your career with a leading enterprise solutions provider? We are seeking a highly capable and … experienced Enterprise Security Service Engineer to join our growing team, delivering exceptional service across key commercial and enterprise client sites throughout Leeds and West Yorkshire. The Role: As an Enterprise Security Service Engineer, you will be responsible for the service, maintenance, and fault diagnosis of high-end electronic security systems across a portfolio of blue-chip … and enterprise-level clients. This role offers a dynamic environment with exposure to a wide range of cutting-edge security technologies. Key Responsibilities: Service, repair, and maintain enterprise-level CCTV, Access Control, and Intruder Alarm systems Respond to reactive maintenance issues across client sites Carry out system diagnostics and fault finding Ensure all work is completed to industry standards More ❯
Posted:

Move Manager

Woking, England, United Kingdom
Alchemy Global Talent Solutions
be responsible for creating revenue and managing removals clients' moves. This full-time, permanent employment in Woking, Surrey, provides a fast-paced, fulfilling work atmosphere for those who enjoy customer service and sales. Be a part of an industry that appreciates professionalism, initiative, and career advancement. What You’ll Be Doing: Serve as the initial point of contact … nurture leads. Schedule video or in-person surveys for the Field Sales Team with accuracy and efficiency. Maintain the sales pipeline by tracking and following up on all removals customer interactions. Use CRM tools and other technology to effectively handle leads and update client records. Regularly communicate with field sales, operational managers, and internal teams. Ensure prompt responses to … current in the business. Maintain the removals company's ideals while contributing to a pleasant, team-oriented environment. What We’re Looking For: A minimum of 12 months of customer service experience is required, preferably in the removals or relocation industry. Effective communication and interpersonal abilities. Excellent attention to detail and diary management skills. IT savvy and conversant More ❯
Posted:

Finance Administrator

Market Harborough, Leicestershire, England, United Kingdom
Candoo
The Finance Administrator plays an intrinsic role in the running of the Group's nances and will work with the CEO and our external nance consultant to deliver excellent customer service to internal and external stakeholders in a timely manner. Whilst this is a standalone position, you will work closely with the wider team to deliver operational excellence … receive accurate invoices Replying to billing enquiries through the accounts email inbox Liaising with our external nancial consultant to ensure billing and invoice accuracy, you will process and check customer self billing invoices, ensuring that all self-billing invoices are complete and accurate, resolving any issues in a timely manner. Issuing and ensuring the accuracy of buyer invoices Resolving … need to be educated to A-level standard and have relevant experience in a nance, You will have excellent attention to detail and strong IT skills. Previous experience in customer service and nance administration is essential, and knowledge of using nance systems such as Xero would be an advantage. se What we offer: Salary £25,000 PA Pension More ❯
Employment Type: Full-Time
Salary: £25,000 per annum
Posted:
Customer Service
England
10th Percentile
£23,731
25th Percentile
£25,087
Median
£29,500
75th Percentile
£40,000
90th Percentile
£57,500