651 to 675 of 1,252 Customer Service Jobs in England

define and deliver the company’s AI and data science strategy, shaping how advanced analytics, machine learning, and generative AI create highly personalised customer experiences at scale. Joining at a pivotal stage of growth, you will build on an established data and decisioning capability, elevating its sophistication, impact … decision science agenda, combining strategic leadership with hands-on technical expertise. You will drive the development of intelligent decisioning solutions that optimise customer engagement, enhance product experiences, and unlock new opportunities for growth. Key Responsibilities Lead and expand the organisation’s decision science capability, with a focus on delivering ...

About Us JMV Solutions is a managed IT service provider delivering reliable, modern technology solutions to businesses across Devon. We specialise in IT Support, Microsoft 365, VOIP, Broadband and Networking. We are expanding our support team and are looking for an experienced and enthusiastic IT Support & M365 Technician … network configuration Experience working with RMM/PSA tools (e.g., NinjaRMM, HaloPSA) is an advantage. Solid troubleshooting and analytical skills. Excellent communication and customer service skills. Full UK driving licence. Desirable Certifications (Not Essential) Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft Azure Fundamentals CompTIA Network+/Security+ ...

client, a leading charity, is currently seeking a proactive and customer-focused 1st Line IT Support Officer to join a busy and collaborative team on an ongoing contract basis. This role offers fantastic hybrid working and is ideal for someone immediately available who is looking to make an impact … profit sector Skills & Attributes Strong communication skills, both written and verbal, with the ability to support users at all levels Excellent customer service skills with a professional and helpful approach Ability to work independently and as part of a team Strong organisational and time management skills with ...

more than 25 years. During that time we have built a reputation for providing our clients with the highest possible standards of support and customer service – with our customer delivery team on hand to ensure all our clients’ webcasts run smoothly. Own the product lifecycle across Public … success delivering new products from concept through to launch. · Strong understanding of product lifecycle management. · Excellent leadership and people management skills. · Ability to translate customer requirements into successful technical products whilst managing the Company’s budget interests within that process. · Strong project management and organisational skills. · Excellent communication ...

Microsoft 365 and Windows environments. Basic networking knowledge (switches, routers, TCP/IP, DNS and DHCP). Excellent troubleshooting skills. Strong communication and customer service skills. A genuine desire to develop your career. Full UK Driving Licence. Exposure to Azure, networking, firewalls, virtualisation, CCTV, Ubiquiti or cloud technologies ...

completion. We are looking for candidates that ideally have 5 years support experience in an MSP environment. You will also have excellent, proven customer service skills and a can do attitude. Due to the nature of the work the 3rd line support engineer will need to be able ...

skills and the ability to interact effectively with people at all organizational levels of the firm and work in a team environment with a customer-service focus And have: Experience with enterprise class software installations and upgrades, training and technical documentation preferred Exposure to some of the recent ...

skills and the ability to interact effectively with people at all organizational levels of the firm and work in a team environment with a customer-service focus And have: Experience with enterprise class software installations and upgrades, training and technical documentation preferred Exposure to some of the recent ...

networking (wired/wireless), basic server administration, and hardware repairs. Familiarity with Active Directory, file permissions, printer support, and Office 365 administration. Excellent customer service skills to maintain a positive user experience. Desirable skills Understanding of VLAN's/QoS/VPN's Experience of Backup software, including ...

cyber fraud across the Bank. Ability to work shift patterns and extended hours when required is Essential. Job Accountabilities Respond to and research customer issues where required. Examine/analyse activity on customer accounts, as alerted by various fraud detection tools and reports, to identify suspicious transactions … recognise suspicious activity and to take appropriate action. Excellent communication skills, both oral and written, to effectively respond to a variety of fraud and customer-service related inquiries. Sound understanding of the Bank’s products and services and the application systems that support them (Actimize, Tango, Flexcube (FCUBS ...

growing support team. This is an excellent opportunity for someone with a strong networking foundation who enjoys troubleshooting technical issues and delivering excellent customer service. This is a predominantly remote role, with occasional travel to customer sites across the Manchester and Liverpool area, making it ideal for candidates … based in the North West . What you'll be doi ngAct as the first point of contact for technical incidents and service request s.Log, prioritise and manage tickets through an ITSM platform, ensuring SLA targets are me t.Troubleshoot network, connectivity, hardware and software issues, resolving incidents where possible ...

troubleshooting Windows 10/11 operating systems. Familiarity with the Microsoft 365 apps suite and basic administrative exposure to the M365 Admin Centre. Excellent customer service and communication skills. Desirable Criteria: Microsoft Certified: Endpoint Administrator Associate (MD-102) or Microsoft 365 Certified: Fundamentals (MS-900). Experience … service desk environment using ticketing software. Knowledge of Microsoft Entra ID, Microsoft Intune, and video conferencing platforms like Zoom. Why Join Us? Enjoy a range of fantastic perks while working with Office Angels, including: Discount Vouchers: Exclusive savings on a variety of high-street brands. Eye Care Vouchers: Supporting ...

most exciting AI transformation programmes to date. They're looking for an experienced Conversation Designer to help shape the future of customer interactions by transforming traditional IVR journeys into intelligent, AI-powered conversational experiences. This is a rare opportunity to join a greenfield initiative where you'll play … role in defining conversational strategy, influencing technical direction and creating intuitive customer experiences that leverage the latest advancements in Generative AI and Large Language Models. Working closely with Product, Engineering, UX and AI specialists, you'll design natural, human-centred conversations across voice and digital channels, ensuring customers receive ...

client engagements by shaping business-led propositions, influencing senior stakeholders and creating solutions that show how AI can increase revenue, reduce cost, improve customer satisfaction and reduce risk across financial services organisations. Lead the shaping of AI transformation opportunities across banking, insurance, wealth and asset management, capital markets, payments … domains. Work with senior business stakeholders to identify how AI, generative AI, automation and data-led decisioning can transform business areas, operating models and customer journeys. Translate AI ambition into specific value opportunities linked to growth, productivity, customer experience, risk reduction, control effectiveness and operational resilience. Execute EY.ai ...

Support device deployments, IT projects and continuous improvement initiatives. Essential Skills & Experience Experience in an IT Systems Administrator, IT Support Engineer, Desktop Support or Service Desk role. Strong Active Directory and Microsoft Entra ID administration experience. Experience managing user accounts, permissions and security groups. Experience with Windows desktop … processes. Experience supporting VPN or remote access technologies. Experience building and configuring end-user devices. Experience supporting Microsoft 365. Excellent troubleshooting, communication and customer service skills. Ability to manage multiple priorities in a fast-paced environment. Desirable Skills Experience with GlobalProtect or similar remote access technologies. Experience administering ...

Line Engineer - IT Managed Services - London A well established and leading IT Managed Service Provider is seeking a motivated and technically driven 1 Line Engineer to join them on a permanent basis. Established over 20 years ago, our client has become a leader in their field and has developed … collaborative environment, they pride themselves on not just providing first class technical solutions but doing this with an exemplary level of customer service. Responsibilities: Provide 1 (and some 2) line support by remotely troubleshooting, resolving and escalating incidents Answer service desk calls and log tickets on their ...

level of IT knowledge from the team. Duties will include disk encryption, backup management, plus more. Role Managing ticket queues Experience on a busy service desk Office 365 deployment, maintenance and troubleshooting Google G-Suite/Workspace maintenance and troubleshooting Windows Server 2016/2019 macOS for both troubleshooting … deployment DNS management AzureAD and Active Directory Disk encryption Backup management Manage hardware and upgrades Site visits Customer service Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard: You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training ...

role will require that you are responsible for building and maintaining strong, long-term relationships with key customers, driving sales growth, and ensuring customer satisfaction. The role involves managing the entire sales cycle from prospecting to closing, as well as post-sale activities to guarantee continued success. The successful … will be based in our office in Kew Gardens, and will travel regularly to the Middle East, USA and around the UK to conduct customer and new business meetings, attend customer events and relevant conferences About the client: We are is a global firm with over 40 years ...

ensure compliance with company policies About You To be considered for this role, you should have: Previous IT Desktop Support, IT Support or Service Desk experience Experience building and imaging PCs Knowledge of SCCM, MECM or similar deployment tools Good knowledge of Windows 10 and Windows 11 Experience supporting … Microsoft Teams and Office 365 Strong communication and customer service skills A full UK driving licence The ability to work in a hands-on environment involving the movement of IT equipment Security Clearance Requirements Due to the nature of this position, applicants must: Be a UK National Have ...

installation work Working from technical drawings and schematics Installing, terminating and testing structured cabling Supporting system commissioning and project completion Completing installation documentation and service records Travelling to customer sites across the UK, with occasional overnight stays Your Background Your Background Installation Cabling Access control CCTV IP networking … Rack building You Will Have A full UK driving licence Good communication and customer service skills A positive attitude and willingness to learn A flexible approach to travel and working hours when required Even Better If ECS IPAF PASMA CTS/AVIXA UKATA SSSTS ...

provider in the search for an experienced Fire & Security Engineer to join their growing engineering team in Peterborough This role will focus on the service, maintenance, and repair of fire and security systems across a portfolio of commercial and retail environments. The successful candidate will join a well-established … opportunities for progression. Key Responsibilities for the Fire & Security Engineer Carry out planned preventative maintenance and reactive repairs on fire and security systems Service and maintain CCTV, fire alarm, and associated electronic security systems Respond to service and breakdown callouts within agreed response times Ensure all work ...

provider in the search for an experienced Fire & Security Engineer to join their growing engineering team in Bristol This role will focus on the service, maintenance, and repair of fire and security systems across a portfolio of commercial and retail environments. The successful candidate will join a well-established … opportunities for progression. Key Responsibilities for the Fire & Security Engineer Carry out planned preventative maintenance and reactive repairs on fire and security systems Service and maintain CCTV, fire alarm, and associated electronic security systems Respond to service and breakdown callouts within agreed response times Ensure all work ...

search for an experienced Fire & Security Engineer to join their growing engineering team in the Chelmsford area This role will focus on the service, maintenance, and repair of fire and security systems across a portfolio of commercial and retail environments. The successful candidate will join a well-established mobile … opportunities for progression. Key Responsibilities for the Fire & Security Engineer Carry out planned preventative maintenance and reactive repairs on fire and security systems Service and maintain CCTV, fire alarm, and associated electronic security systems Respond to service and breakdown callouts within agreed response times Ensure all work ...

search for an experienced Fire & Security Engineer to join their growing engineering team in the Carlisle area This role will focus on the service, maintenance, and repair of fire and security systems across a portfolio of commercial and retail environments. The successful candidate will join a well-established mobile … opportunities for progression. Key Responsibilities for the Fire & Security Engineer Carry out planned preventative maintenance and reactive repairs on fire and security systems Service and maintain CCTV, fire alarm, and associated electronic security systems Respond to service and breakdown callouts within agreed response times Ensure all work ...

search for an experienced Fire & Security Engineer to join their growing engineering team in the Nottingham area This role will focus on the service, maintenance, and repair of fire and security systems across a portfolio of commercial and retail environments. The successful candidate will join a well-established mobile … opportunities for progression. Key Responsibilities for the Fire & Security Engineer Carry out planned preventative maintenance and reactive repairs on fire and security systems Service and maintain CCTV, fire alarm, and associated electronic security systems Respond to service and breakdown callouts within agreed response times Ensure all work ...