651 to 675 of 1,419 Customer Service Jobs in England

passionate about technology and helping people solve problems? We're looking for an IT First Line Support Analyst to join a busy Service Delivery team, providing technical support to colleagues across the business. This is an excellent opportunity for someone with previous IT support experience or a recent … incidents, as well as escalating more complex issues to specialist teams when required. Key Responsibilities Provide first-line technical support via phone, email and service desk systems Troubleshoot hardware, software and connectivity issues Log and manage incidents and service requests accurately Escalate complex issues to appropriate support teams ...

working with a large North East organisation that is continuing to invest in and grow its internal IT function. They're looking for a Service Desk Analyst to join their Durham-based team, providing hands-on 1st and 2nd line support to colleagues across the organisation. The IT function … Newcastle site when required. What you'll be doing You'll be part of the frontline IT support team, taking ownership of incidents and service requests and helping users with a broad range of day-to-day technical issues. The role will include: Providing 1st and 2nd line ...

Role Profile Our client, a prominent organisation within the banking sector, is seeking a highly skilled Product Owner to spearhead initiatives aimed at enhancing customer journeys through the integration of automation and artificial intelligence. This role is pivotal in articulating the product value, driving business outcomes, and ensuring … decisions that eliminate ambiguity for delivery teams and enhance operational efficiency. Deliver modernised Pega Cloud journeys that underpin the organisation's strategic objectives and Customer Service Vision, focusing on transformative customer and colleague experience improvements. Skills & Experience: Proven experience as a Product Owner or in a similar ...

completion of probation The Role As a 1st Line Technician, you'll be the first point of contact for IT support issues, delivering excellent service and ensuring users receive prompt and effective solutions. Your responsibilities will include: Providing 1st Line technical support via phone, email and ticketing systems Troubleshooting … devices Managing user accounts and permissions Escalating more complex issues to senior engineers when required Maintaining accurate ticket updates and documentation Delivering an excellent customer experience at every interaction About You We're open to candidates from MSPs or internal IT support environments. The most important thing is that ...

customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at DescriptionThe RoleMLS provide an enterprise level IT service offering for Microsoft Engineering teams across the globe. This is a vital role supporting a UK based engineering team and the role will provide … Inventory· Experience in virtual environments preferably with Hyper-V and System Center Suite· Monitoring the health and performance of all Windows infrastructure to ensure service availability and Security patching compliance· Provide Customer with overview of installation activity, site-specific information and access to appropriate contacts.· Handle Customer ...

Company DescriptionVersion 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology … DescriptionThis is a technical position that requires proven infrastructure architecture and design experience. The successful candidate will have strong communication and customer service focus, as well as excellent technical network and security knowledge. Duties & Responsibilities Support multiple clients across multiple technologiesMentoring of junior team members. Consult with customers ...

monitoring and support tools. Manage and update support tickets. Assist with IT projects, installations and maintenance, including occasional visits to client sites. Provide excellent customer service. About You We are looking for someone with at least 2 years' IT support experience and a strong technical foundation. You should have … Windows knowledge. Experience with Active Directory, Exchange and Azure. Basic networking and server knowledge. Good hardware and troubleshooting skills. Strong communication and customer service skills. Experience working with ticketing systems. A full UK driving licence and access to a car is preferred. What We Offer ...

Desktop Support Engineer for an on-site role in Grimsby, Lincolnshire. You will provide hands-on IT support within a corporate environment, handling incidents, service requests and user queries while collaborating with Service Desk and IT teams. The ideal candidate will be fluent in Spanish, have strong customer service and troubleshooting skills, and be proficient with Microsoft 365 and Windows. #J-18808-Ljbffr ...

close new business opportunities. Utilise networking opportunities and events to proactively develop your pipeline. Identify opportunities for specialists to develop whilst you own the customer relationship and sales cycle. You will nurture footholds into new customers and then identify a full range of opportunities across the SCG product/… service portfolio to include: Hosted IP Telephony Data Connectivity Cyber Security Business Mobile Private Cloud Network Security Managed IT Services Key Tasks Working closely with the prospective customer to understand the underlying requirement, decision criteria and the most appropriate solution from the range of SCG products and services. ...

home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel. At InPost UK, we’re building an unparalleled group of talent that’s committed … hours 7 days a week. What you’ll be doing: Proficiently troubleshoot, resolve, and upgrade tickets based on priority to ensure compliance with Service Level Agreements (SLAs). Provide remote technical guidance and assistance to field service engineer team via phone and email, ensuring swift resolution and minimal ...

Nutshell We have an opportunity for a Service Desk Analyst to join our team within Vistry Services, at our Cheltenham office. As our Service Desk Analyst, you will provide outstanding customer service by resolving incidents on first call utilising 1st and 2nd line support knowledge ...

best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets … lead the delivery of complex digital transformation projects within major UK Public Sector programmes. You work alongside programme leadership, solution architects, delivery managers and customer executives. You are the senior delivery contact for customers operating in regulated, high-profile environments. You help improve the public services that people rely ...

supporting a large, complex enterprise environment. Working in a large Microsoft landscape, this role is ideal for someone with 12 - 24 months of IDAM, Service Desk, Infrastructure or IT Operations experience looking to develop their career within Identity & Access Management and Microsoft security technologies. Key Responsibilities: Support Joiner, Mover … Directory Understanding of onboarding/offboarding processes Knowledge of access management and RBAC principles Experience with ServiceNow or similar ITSM tools Strong troubleshooting and customer service skills Desirable: Basic PowerShell scripting Exposure to Entra ID Governance Understanding of MFA and Conditional Access ITIL Foundation or Microsoft security certifications ...

buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve … primary engineering interface with TfL. Working closely with Project Managers, Technical Delivery Managers, Solution Architects, Software and Hardware Engineering teams, Test Engineers and Service teams, the Principal Systems Engineer ensures that engineering solutions meet TfL requirements, contractual obligations and business objectives while balancing technical excellence, cost, schedule and delivery ...

questioning/listening skills. Able to communicate with confidence at higher and lower levels and developing productive working relationships with key customers and suppliers. Customer Focus – Delivers a high level of customer service to our external and internal customers. Initiative – Ability to analyse data and situations, break ...

questioning/listening skills. Able to communicate with confidence at higher and lower levels and developing productive working relationships with key customers and suppliers.* Customer Focus – Delivers a high level of customer service to our external and internal customers.* Initiative – Ability to analyse data and situations, break ...

Public Sector agencies and organizations Manage the full sales cycle, from prospecting and lead generation to closing deals, with a focus on providing exceptional customer service throughout. Collaborate with cross-functional teams, especially the Core AE teams, Product Support, Sales Engineering, and Customer Success, to ensure … seamless customer experience and successful implementation of Tableau solutions. Deliver product demonstrations and collaborate with the Sales Engineering team for more in-depth presentations. Maintain accurate forecasting and pipeline management using Salesforce.com. Stay engaged with industry trends and Tableau's solution development to effectively communicate the value ...

team to support delivery, business change, audit readiness and compliance. Managing security incidents, breaches, disaster recovery and business continuity activities to minimise risk and service disruption. Ensure security controls are extended across the supply chain and that all technical solutions meet organisational security standards. Monitor industry trends, emerging technologies … degree, together with the ability to operate effectively within a complex information technology environment . Extensive experience in audit and remediation management, information technology service delivery, management reporting, project management, customer service and office administration. Excellent interpersonal and written communication skills, strong planning, problem-solving and organisational ...

data management. The award-winning Denodo Platform is the leading data integration, management, and delivery platform using a logical approach to enable self- service BI, data science, hybrid/multi-cloud data integration, and enterprise data services. Realizing more than 400% ROI and millions of dollars in benefits, Denodo … technical knowledge to engage with potential customers. Main responsibilities for this position are: Outreach to people via phone and e-mail. Uncover & qualify prospective customer needs, understand business processes, identify opportunities, understand requirements, and ascertaining potential areas for Denodo to add value. Researching target companies and key decision makers ...

appropriate supervision and in line with agreed requirements Support internally developed applications and investigate incoming errors, ensuring issues are progressed and resolved within agreed customer Service Level Agreements (SLAs) where appropriate Monitor and manage error logs, backups and red box errors received into the support folder, using appropriate … First-Time result before implementation Support the development and implementation of changes, upgrades and new functionality, including assisting the onsite team during go-live Customer and User Support: Provide technical and application support to customers through telephone, email and other appropriate communication channels Take incoming calls and deal with ...

significant part of the DAZN experience and the outcomes that come with it. You'll be given a goal a customer pain point, a commercial target, a KPI to move and you'll find the opportunities and decide which ones matter. From there you'll work with Engineering … data to show whether it worked. You'll work quickly and with a bias for action, alongside Engineering, Design and Commercial teams, bringing local customer needs together with DAZN's global product strategy. You'll also be a senior voice in the product team mentoring other PMs, setting ...

planning, governance, stakeholder engagement, testing, training, cutover activities and delivery. You will also contribute to PMO-led initiatives across IT, operations, supply chain, logistics, customer service, finance, HR, sales and business transformation. Travel will be required as part of the role. The successful Project Manager will have: Minimum ...

collateral Supporting process improvements across the Sales Operations function The Person The successful candidate will have: Previous experience within sales support, sales administration or customer service Experience working in CCaaS/Contact Centre/SaaS environments is highly desirable Exposure to Sales Operations or Revenue operations would ...

trends, risks, opportunities and root causes, delivering actionable insights and recommendations. Develop, maintain and enhance reporting and performance metrics across warehouse operations, inventory, transport, customer service, labour productivity, costs, budgets and financial performance. Ensure reporting information is accurate, relevant and aligned with business requirements. Own the validation, modelling ...

asset records and configuration information. Deliver technical projects and work collaboratively with colleagues, users and external suppliers to achieve successful outcomes. Provide excellent customer service and ensure support issues are managed through to resolution. Who You Are: An experienced IT professional with strong hands-on expertise across infrastructure ...