151 to 175 of 1,058 ITIL Jobs in England

support. You will be pro-active with a real hands-on and can-do approach. A relevant certification such as CompTIA A+, CompTIA Network+, Microsoft Certified: Azure Fundamentals, or ITIL would be preferable but is by no means essential as the relevant experience is more critical for this position. More ❯

guidance and coaching to junior team members. Share knowledge and best practices to enhance team performance. Certifications desired: Microsoft 365 administrator certification or other relevant Microsoft certifications are desired. ITIL Foundation certification v4.0 (preferred) Full UK driving licence Experience required: Proven experience with at least 2 years in a similar role providing 2nd line IT support. Strong knowledge of Microsoft More ❯

and training engagement metrics. Data accuracy and process standardisation improvements • Vendor performance and roadmap alignment. QUALIFICATIONS . Degree or equivalent experience in Information Systems, Computer Science, or related field. ITIL, PRINCE2, or Agile certification (desirable). ERP-related certification (e.g., Microsoft Dynamics, SAP, Infor) advantageous. EXPERIENCE & SKILLS. Proven experience managing or supporting ERP systems in a multi-site or enterprise More ❯

to enterprise environments. Strong experience in Level 1–3 support workflows and escalation management. Deep understanding of end-user computing, networking, infrastructure, and cloud systems. Experience with ticketing systems, ITIL framework, and service delivery SLAs. Strong problem-solving , communication and analytical skills, with the ability to explain and present ideas clearly A customer-first approach: takes responsibility for issues and More ❯

to enterprise environments. Strong experience in Level 1–3 support workflows and escalation management. Deep understanding of end-user computing, networking, infrastructure, and cloud systems. Experience with ticketing systems, ITIL framework, and service delivery SLAs. Strong problem-solving , communication and analytical skills, with the ability to explain and present ideas clearly A customer-first approach: takes responsibility for issues and More ❯

/Active Directory. Knowledge of network fundamentals (DNS, DHCP, TCP/IP, VPNs). Experience using ticketing systems and remote support tools. Excellent customer service and communication skills. Desirable: ITIL awareness or certification. Experience supporting macOS, mobile devices, or cloud environments (Azure/AWS). Relevant IT certifications (CompTIA, Microsoft, etc.). More ❯

Agile frameworks (Scrum, Kanban) and DevOps principles. Familiarity with Jira, Confluence, and Agile reporting metrics. SC clearance required Desirable: Experience working with Defence or other government departments. Knowledge of ITIL or service management best practices. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome More ❯

and knowledge transfer materials. Define SLAs and KPIs. Essential Skills & Experience Minimum 5 years' experience in Service Architecture, Service Management, or requirements development. Strong analytical and critical thinking skills. ITIL v4 Foundation certification. Proven ability to manage multiple workstreams. Excellent verbal and written communication skills. Proficiency in MS Office Suite and MS Project. Experience delivering ICS solutions. Deep understanding of More ❯

administration and full Office Suite 3 Years + experience with Microsoft Active Directory, Intune and Azure Experience in troubleshooting software and hardware faults Proven knowledge and understanding of ITIL principles Proven leadership skills with the ability to effectively manage teams, remain composed, and drive results under pressure Confidence in communicating with people and understanding their IT concerns Ability to form More ❯

bespoke applications. You should have the ability to work proactively under own initiative or effectively as part of a team with a passion for providing high quality customer service. ITIL Foundation v4 (desirable More ❯

in requirements gathering, analysis, and process mapping (e.g. BPMN, Visio, Lucidchart, Miro). Workshop facilitation and problem-solving expertise. Familiarity with IT Service Management or governance frameworks (JSM/ITIL experience desirable). A curious mindset and ability to quickly grasp new technologies - exposure to Identity & Access Management is a plus. Excellent written and verbal communication skills with a structured More ❯

operational stability today while driving the organisation’s shift towards a service-based, value-driven technology model . You’ll play a key role in moving from a traditional ITIL-led environment to a more agile, DevOps-enabled approach , enhancing responsiveness, automation and collaboration. The organisation operates as a Microsoft house , so strong knowledge of Microsoft cloud and infrastructure technologies More ❯

s, Print Management, AD Sync) along with knowledge of Windows Desktop 10/11 Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Experience of working within an ITIL environment would be valuable Technical qualifications such as CompTIA+, Network + would be advantageous Experience within a Law Firm or similar area desirable but not essential Excellent customer service skills More ❯

s, Print Management, AD Sync) along with knowledge of Windows Desktop 10/11 Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Experience of working within an ITIL environment would be valuable Technical qualifications such as CompTIA+, Network + would be advantageous Experience within a Law Firm or similar area desirable but not essential Excellent customer service skills More ❯

in FMCG, horticulture, food, or related industries. Experience with large-scale cloud adoption and digital transformation projects. Strong understanding of cyber security principles and compliance frameworks. Professional qualifications in ITIL, PRINCE2, or similar. Trusted: Demonstrates integrity, consistency, and reliability in leadership. Strategic: Aligns infrastructure delivery with wider business and technology strategy. Dynamic: Adapts quickly to change, driving improvement and innovation. More ❯

in FMCG, horticulture, food, or related industries. Experience with large-scale cloud adoption and digital transformation projects. Strong understanding of cyber security principles and compliance frameworks. Professional qualifications in ITIL, PRINCE2, or similar. Trusted: Demonstrates integrity, consistency, and reliability in leadership. Strategic: Aligns infrastructure delivery with wider business and technology strategy. Dynamic: Adapts quickly to change, driving improvement and innovation. More ❯

level UK security clearance Desirable: Previous experience working on defence or government projects Exposure to large-scale digital transformation or high-assurance systems Relevant technical certifications (e.g., Microsoft, Splunk, ITIL, or equivalent More ❯

DHCP, and core network services. Lead SharePoint and Teams governance and data migration. Enhance endpoint security and oversee backup and disaster recovery. Provide end-user support and training, ensuring ITIL-aligned service delivery. Maintain compliance with ISO 27001 and Cyber Essentials Plus. Skills & Experience: Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams). Strong networking knowledge (Wi-Fi, VPN More ❯

Meraki MX) Networking (LAN/WAN Cisco & Meraki) Azure Infrastructure deployment & management PowerShell scripting Excellent understanding of IT security principles and their practical application. Qualifications (Preferred but not essential) ITIL 4 Foundation Microsoft, Cisco, or VMware certifications Why Join Us? Be part of a collaborative and inclusive team that values innovation and continuous improvement. Work on impactful projects that shape More ❯

/logging/alerting toolsets; enterprise server platforms; virtualisation; directory services; hybrid identity and cloud connectivity. Scripting/automation experience (including infrastructure-as-code concepts). Desirable Relevant degree ITIL Foundation certifications in cloud/hybrid platforms, enterprise server/virtualisation, networking, security, or ITSM. Rewards & Benefits Hybrid working arrangements and flexible hours. 25 days’ holiday plus bank holidays (option More ❯

work independently, and deliver high-quality outcomes in fast-paced environments. Qualifications Degree or HND in Information Technology (or equivalent professional experience). Professional certifications such as TOGAF or ITIL are desirable but not mandatory. Applied knowledge of Open Agile Framework (Open.org) is advantageous. More ❯

and written), enabling effective communication across international teams. Excellent problem-solving, analytical, and communication skills. Ability to work in a fast-paced, collaborative environment. Preferred Skills (Good to Have) ITIL or incident management framework knowledge. Experience with API troubleshooting and integrations. Exposure to databases (SQL/NoSQL). Security awareness (authentication, encryption, access control). Familiarity with Infrastructure as Code More ❯

expertise in SAP S/4HANA , WMS , and cloud platforms (Azure or AWS). Strong knowledge of network administration , cybersecurity , and service delivery . Familiarity with EDI integration and ITIL/PMP methodologies . Excellent stakeholder management and communication skills. Ready to Lead the Change? If you’re a proactive, visionary IT leader who thrives on delivering results and building More ❯

customer and organisation Ability to understand user requirements relating to the customers IT infrastructure. Possesses ability to make decisions independently and use good judgement when others should be involved. ITIL Foundation Desirable. Methodical with attention to detail but prepared to meet customer expectations. Technical Knowledge Mac Hardware Jamf Apple Device Management Windows 10/11 Active Directory/Group Policy More ❯

customer and organisation Ability to understand user requirements relating to the customers IT infrastructure. Possesses ability to make decisions independently and use good judgement when others should be involved. ITIL Foundation – Desirable. Methodical with attention to detail but prepared to meet customer expectations. Technical Knowledge Mac Hardware Jamf – Apple Device Management Windows 10/11 Active Directory/Group Policy More ❯