151 to 175 of 1,215 ITIL Jobs in England

the account and employee engagement strategies. What you'll need What you'll know: You'll be an experienced practitioner in IT Service Management. You're likely trained in ITIL, possibly to Expert status. You'll know that it's not all about ITIL. You'll be able to show that you understand how IT services fit in a customers More ❯

Satisfaction, delivery quality and financial performance. What you'll need What you'll know: You'll be an experienced practitioner in IT Service Management. You're likely trained in ITIL, possibly to Expert status. You'll know that it's not all about ITIL. You'll be able to show that you understand how IT services fit in a customers More ❯

years of experience in Core Infrastructure design (HLD), MUST be in financial services, exchange, or a similar regulated high-performance environment Proven track record working in architecture roles within ITIL-governed environments Strong hands-on experience with Windows 11, Entra ID, Active Directory, VDI, EUC, Microsoft 365 suites, and Intune Expertise in VDI technologies and virtual desktop management Knowledge of More ❯

and inspires three important principles; happier people, happier business, happier world.As part of the Transformation & Technology (T&T) division, our Service Management organisation owns, develops and runs the key ITIL processes that underpin our end to end service.The asset management team is accountable for the ongoing management and tracking of all JLP hardware and software assets, ensuring that JLP is More ❯

and inspires three important principles; happier people, happier business, happier world.As part of the Transformation & Technology (T&T) division, our Service Management organisation owns, develops and runs the key ITIL processes that underpin our end to end service.The asset management team is accountable for the ongoing management and tracking of all JLP hardware and software assets, ensuring that JLP is More ❯

Experience working in hybrid environments, ideally with exposure to Azure. Familiarity with Intel Windows Server (2019/2022) and Microsoft technologies. Disaster recovery planning and execution experience. Exposure to ITIL frameworks and project delivery methodologies. Strong communication and stakeholder engagement skills. Ability to work independently and collaboratively in a fast-paced, evolving environment. Don't miss this opportunity to take More ❯

Knowledge: A minimum of one years recent experience working in a technical help desk or IT service desk role. Familiarity with key IT concepts and commonly used terminology. Previous ITIL experience is desirable. Previous customer service training is desirable. Experience with shift working, including unsociable hours, is desirable. Competencies and Skills: Excellent interpersonal, written, and verbal communication skills. Ability to More ❯

hardware and Software Desirable Meeting strict service requirements (KPIs, SLAs, OLAs) Experience of ITSM tools, design configuration or operation Experience of tools such as SCCM, MDM, office365 Qualifications Essential ITiL v4 Foundation qualified or willing to work towards Relevant experience of the subject matter Desirable NVQ 3 in IT or Customer Service Qualifications in appropriate IT certification (e.g. TOGAF, Agile More ❯

desk plugins, symbols, and routing configurations. Hands-on experience managing Windows, Microsoft365, Active Directory, MetaTrader and networking protocols. Experience leading IT service management (ITSM) and IT governance frameworks (e.g., ITIL, COBIT). Strong vendor management experience for IT procurement and third-party integrations. Personal Attributes Strategic thinker with the ability to align IT initiatives with business objectives. Strong leadership and More ❯

Engineering/Solution Architect, Technical Consulting, Technical Services delivery role with hands on experience in technologies outlined in the Skill set section (Optional) Industry certification in data center infrastructure (ITIL), Certified Kubernetes Administrator (CKA), Docker or RedHat certifications related to Containers Desired Qualities - Active Listener with the ability to translate complex/ambiguous problem statements into actionable tasks Excellent verbal More ❯

and 3 networks, IPS/IDS firewalls On prem and cloud based backups; Sage and other business applications. Management of small multidisciplinary teams Service delivery and project management ITIL awareness This is an excellent opportunity to join a well-established medium-sized global business in the ongoing enhancement of their core business systems. Aside from the management of the core More ❯

software innovation based on market trends Document development processes, procedures and application version histories Keep up with advancements in application engineering and new technologies SKILLS AND KNOWLEDGE: ITIL3 or ITIL 4 Foundation Certification as a minimum Proven work experience as an Application Engineer or similar role Scripting and automation of deployments Experience in deploying, optimising and maintaining software Excellent analytical More ❯

software innovation based on market trends Document development processes, procedures and application version histories Keep up with advancements in application engineering and new technologies SKILLS AND KNOWLEDGE: ITIL3 or ITIL 4 Foundation Certification as a minimum Proven work experience as an Application Engineer or similar role Scripting and automation of deployments Experience in deploying, optimising and maintaining software Excellent analytical More ❯

software innovation based on market trends Document development processes, procedures and application version histories Keep up with advancements in application engineering and new technologies SKILLS AND KNOWLEDGE: ITIL3 or ITIL 4 Foundation Certification as a minimum Proven work experience as an Application Engineer or similar role Scripting and automation of deployments Experience in deploying, optimising and maintaining software Excellent analytical More ❯

under strict security protocols Excellent communication and problem-solving skills Experience in defence, government, or other high-assurance sectors Certifications such as CompTIA, Cisco (CCNA), Microsoft (MCSA/MCSE), ITIL, etc. What We Offer: Competitive salary Training and development opportunities Supportive team culture and professional growth 25 days annual leave (plus Bank Holidays) Cycle to Work Scheme Employee Wellbeing Scheme More ❯

integration development. Transferrable skills from previous employment and a knowledge of how these will prove beneficial in this role. Bachelor's degree in computer science or closely related discipline. ITIL Certification. Availability to manage customers outside of the UK & Ireland region. Excellent communication skills to bridge the gap between technical and non-technical stakeholders. About us With over More ❯

integration development. Transferrable skills from previous employment and a knowledge of how these will prove beneficial in this role. Bachelor's degree in computer science or closely related discipline. ITIL Certification. Availability to manage customers outside of the UK & Ireland region. Excellent communication skills to bridge the gap between technical and non-technical stakeholders. About us With over More ❯

someone with excellent organisation, communication and leadership skills who has: Experience of managing sizeable application support contracts Experience working with teams across the SDLC - Development, Test, etc. Worked within ITIL based framework, with experience of: Environments Management Change Management Release Management Experience of managing and monitoring services against agreed SLAs/KPIs Experience in reporting and analysing data to see More ❯

experience/turnaround. Assist in the management of any control issues identified via audits or other control issues. Essential Skills/Basic Qualifications: Experience in Cryptography/Information Security. ITIL Foundation. Batchelor Degree in Computer Science. Strong stakeholder management, able to influence and negotiate at all levels. Attention to detail and accuracy of work. Experienced at making informed decisions, against More ❯

working with project and delivery teams who work using Agile methodology Problem solving Using logic and imagination to make sense of a situation and find an intelligent solution. Qualifications ITIL V3 or V4 foundation certification or equivalent experience of service design. Behaviours We'll assess you against these behaviours during the selection process: Working Together Communicating and Influencing Seeing the More ❯

ability to troubleshoot and resolve issues independently, or escalate appropriately A collaborative mindset, comfortable working in a dynamic, fast-paced environment Knowledge of AWS, Datadog, Splunk (VictorOps) Familiarity with ITIL processes (or similar support frameworks) Experience working within regulated environments Experience with KPI/Dashboard reporting and maintaining activity reports Proven ability to manage incident handovers effectively Microsoft, CompTIA, or More ❯

working with project and delivery teams who work using Agile methodology Problem solving Using logic and imagination to make sense of a situation and find an intelligent solution. Qualifications ITIL V3 or V4 foundation certification or equivalent experience of service design. Behaviours We'll assess you against these behaviours during the selection process: Working Together Communicating and Influencing Seeing the More ❯

working with project and delivery teams who work using Agile methodology Problem solving Using logic and imagination to make sense of a situation and find an intelligent solution. Qualifications ITIL V3 or V4 foundation certification or equivalent experience of service design. Behaviours We'll assess you against these behaviours during the selection process: Working Together Communicating and Influencing Seeing the More ❯

DevOps pipeline experience Thorough understanding of Operating Systems Ability to work alone and as part of a team Good investigative and diagnostic skills Good technical, business and service awareness (ITIL) Previous experience with MuleSoft beneficial Previous experience of Bitbucket, Jenkins, Azure DevOps beneficial Communication Skills Excellent communication skills both written and verbal with colleagues, providers and senior management Qualifications: Degree More ❯

systems integration testing, Provide point of contact for business super-users/users after go-live and provide hands-on support as appropriate alongside colleagues and software vendors following ITIL processes, Develop and maintain plans to address incidents and service requests, directing business users and third parties, maintaining an issues and risk log, and ensuring these are cleared or mitigated More ❯