151 to 175 of 1,411 ITIL Jobs in England

Experience with RMM, PSA, or managed service tools like Datto RMM, ServiceNow, IT Glue, or Rewst ITIL Foundation or similar service management qualification Project Management qualification such as Prince2 or PMP Experience with automation platforms and workflow optimization Where this could take you This role opens clear progression paths into ...

experience (Minimum 3 years) - Previous experience leading, supervising or managing a service desk/team - Fantastic communication and customer service abilities - Strong understanding of ITIL principles and service desk best practices - The ability to take ownership of 1st line/2nd line technical escalations - Driving license for customer site visits ...

industry-specific systems. Strong troubleshooting and problem-solving skills. Knowledge of Windows environments, Microsoft 365 and Active Directory. Familiarity with ticket management systems and ITIL-based processes. Excellent communication and customer service skills. A proactive approach and willingness to learn new technologies. Desirable Skills SQL experience or the ability ...

coaching and stakeholder management skills Ability to drive service improvements and embed best practice processes Experience creating documentation, knowledge articles and user guidance Desirable ITIL knowledge or certification Experience with ServiceNow administration or enhancement activities Experience driving automation, self-service or digital adoption initiatives Knowledge of change management and continuous ...

long‐term solutions. Develop and implement self‐healing automation for recurring failures. Service Operations & Support (Managed Services) Provide L2/L3 support aligned with ITIL practices (incident, problem, change management). Participate in on‐call rotations and handle critical incident response. Maintain detailed SOPs, runbooks, knowledge‐base articles, and client ...

standards such as NCSC guidance, CIS benchmarks or Microsoft Security Baselines Understanding of data classification, secure storage and access controls Experience working within an ITIL-aligned environment Strong networking and troubleshooting skills Experience with scripting, automation or infrastructure-as-code would be advantageous Knowledge or experience of Microsoft SQL Server ...

practices desirable with experience of Terraform preferred Security tooling and practices including patch management, vulnerability management, SIEM, EDR, PAM and micro-segmentation desirable. ITIL service management and PRINCE2, Agile, Scrum or equivalent project delivery experience beneficial. Personal and other skills Able to manage complexity and ambiguity, seeking the information ...

operational reporting and decision-making. Awareness of access management, information security and data protection, including least-privilege access and clear audit evidence. Familiarity with ITIL principles or equivalent service management practices Desirable skills Understanding of Dynamics 365, Microsoft Power Platform and Dataverse would be an advantage, particularly where these support ...

VMware vSphere and Microsoft Azure environments Understanding of backup technologies and operational support processes Strong communication, problem-solving, and customer service skills Knowledge of ITIL-based service management practices Why Join? A genuine career progression opportunity into senior infrastructure and cloud engineering roles Exposure to enterprise-scale Azure, VMware, backup ...

service management and operational excellence Cybersecurity and compliance Vendor and supplier management Continuous improvement and automation Strong communication and leadership skills Preferred Certifications ITIL Foundation PRINCE2 or PMP Microsoft, Azure, VMware, Cisco or AWS certifications Cybersecurity certifications such as CISSP, CISM or ISO 27001 Please note: Candidates must have previous ...

senior leadership level. Senior leadership or management qualification (CMI, ILM or equivalent). Desirable Postgraduate qualification in Digital Leadership, Business Management or Organisational Development. ITIL Expert/Managing Professional qualification. Prince2, MSP, Agile or equivalent programme management qualification. Recognised professional qualification in Digital, Technology or Cyber Security. Experience Essential Extensive ...

Experience of the development of design and documenting technical solutions Proactive and logical approach to fault identification, troubleshooting and problem solving. Working knowledge of ITIL What we are looking for: Network technologies; All LAN/WAN components, routing and protocols Windows Server and storage architecture solutions MS Exchange and messaging ...

/EDR tooling Understanding of security frameworks such as ISO 27001 — what controls and evidence look like in practice, especially relevant to IPO readiness ITIL foundation or equivalent service management knowledge Experience with incident management frameworks and tooling Experience presenting IT performance, risk, or roadmap to an exec team ...

global chapter structures without direct line authority. Understanding of financial services regulatory requirements relevant to IT infrastructure, including DORA or equivalent operational resilience frameworks. ITIL Certified is preferred We offer in return! Competitive salary & pension scheme, discretionary bonus scheme, 25 days annual leave plus ability to purchase additional days, hybrid ...

Services JSON XML Knowledge of BMC Helix Integration Service (iPaaS). Proficiency with Python, PowerShell, or Bash scripting. Desirable skills: BMC Certified Professional certifications. ITIL Managing Professional or higher. Agile, Scrum, or SAFe certification. Cloud certifications (AWS, Azure, or GCP). Security Clearance (SC). About Peregrine We build workforces ...

Services JSON XML Knowledge of BMC Helix Integration Service (iPaaS). Proficiency with Python, PowerShell, or Bash scripting. Desirable skills: BMC Certified Professional certifications. ITIL Managing Professional or higher. Agile, Scrum, or SAFe certification. Cloud certifications (AWS, Azure, or GCP). Security Clearance (SC). About Peregrine We build workforces ...

required by company safety standards. Ability to work during planned maintenance windows, business‐critical events, and off‐hours support rotations as required. CDCP, ITIL, CompTIA Server+, Network+, Cisco, Dell, HPE, VMware, or equivalent certifications are preferred. Experience with data center infrastructure management tools, asset management platforms, and monitoring solutions ...

should it be required (TBC). Experience in Service Operations, Major Incident Management, Service Management or a similar operational leadership role. Strong understanding of ITIL disciplines including Incident, Problem and Change Management. Experience working with ServiceNow and operational monitoring or event management tools. Broad understanding of enterprise infrastructure, IT services ...

Government or Public Sector organisations. Lean, Six Sigma, Continuous Improvement, or Operational Excellence certification. Prince2, MSP, PMP, Agile or equivalent project management qualifications. ITIL Foundation or Service Management certification. Experience leading large business transformation or operational change programmes. Knowledge of contact centre, citizen services, case management, transaction processing, or shared ...

Angular.Experience and Qualifications5 to 8 years of experience in ASP.NET MVC Framework application development or application support.Experience supporting enterprise applications in production.Experience working in ITIL-based support environments.Bachelors degree in Computer Science, Information Technology, or a related discipline is preferred. #J-18808-Ljbffr ...

communication and stakeholder management skills. Strong planning, organisational and decision‐making capabilities within complex delivery environments. Desirable certifications: ISTQB Test Management, ISTQB Advanced Level, ITIL Foundation or equivalent. Desirable experience: Safety‐critical environments, complex systems integration programmes and multi‐supplier service delivery. Holidays: 25 days per annum + 8 days ...

Office 365 Virtualisation TCP/IP Networking Experience using cloud services. Experience with Jira Experience with Azure DevOps. GCSE or higher in IT. ITIL Foundation or higher. Any IT industry qualification, e.g. MCSA/CCNA. Further/Higher education qualifications. Put Customers First, Always We put customers first ...

networking, cybersecurity, vendor management and IT operations. Knowledge of Cyber Essentials, ISO 27001, and IT security controls. Excellent stakeholder engagement and problem-solving skills. ITIL or relevant Microsoft/Cisco/CompTIA certifications are desirable. Join a growing organisation where you'll have the opportunity to shape IT services, strengthen ...

supplier onboarding, governance, third-party technology risk, and platforms such as Microsoft 365, Entra ID, Azure Virtual Desktop, and Island Browser. SAFe POPM, CSPO, ITIL, or Business Analysis certifications are a plus. THRIVE What you can expect of us As we work to develop treatments that take care of others ...

commercial mindset and customer-focused approach The ability to solve problems and drive projects forward Experience of software implementation projects, Agile methodologies, PRINCE2 or ITIL would be beneficial. FURTHER INFORMATION Company Description Marval Software, founded in 1989, is a global provider of enterprise IT Service Management (ITSM) software focused ...