and virtualization Confident supporting users in a fast-paced, regulated environment Excellent problem-solving and communication skills Experience with IT policy drafting and user training material creation Familiarity with ITIL frameworks or similar service management standards Why Apply? Gain deep exposure to both core banking systems and modern productivity tools Work within a collaborative, knowledgeable, and supportive IT function If More ❯
Asset Oversight : Centrally manage IT contracts and assets, ensuring compliance, cost-efficiency, and up-to-date inventories. Policy & Compliance Leadership : Develop and maintain IT policies and procedures aligned with ITIL and ISO 27001 standards. Cybersecurity Collaboration : Partner with our Managed Service Provider to implement and manage robust cybersecurity policies and practices. Technical Administration : Support key IT solutions, including Microsoft … objectives while driving performance, innovation, and long-term value creation. Required skills, experience and qualifications Qualifications A bachelor’ degree level in an IT field is desirable. Strong understanding of ITIL or other service management frameworks. Experience 5+ years of proven Service Delivery and IT operations experience. Experience in IT operational support in cloud services, managed services, and enterprise IT environments. More ❯
Asset Oversight : Centrally manage IT contracts and assets, ensuring compliance, cost-efficiency, and up-to-date inventories. Policy & Compliance Leadership : Develop and maintain IT policies and procedures aligned with ITIL and ISO 27001 standards. Cybersecurity Collaboration : Partner with our Managed Service Provider to implement and manage robust cybersecurity policies and practices. Technical Administration : Support key IT solutions, including Microsoft … objectives while driving performance, innovation, and long-term value creation. Required skills, experience and qualifications Qualifications A bachelor’ degree level in an IT field is desirable. Strong understanding of ITIL or other service management frameworks. Experience 5+ years of proven Service Delivery and IT operations experience. Experience in IT operational support in cloud services, managed services, and enterprise IT environments. More ❯
and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. ? You'll Stand Out With: Certifications: MSCE, VMware VCP, Cisco, Apple ACMT, and ITIL V3/V4. Cloud migration/project experience (Azure, Oracle, M365, server-to-cloud). Experience with AutoTask, Datto RMM, and Cyber Essentials compliance. Containerisation know-how (Docker, Kubernetes). More ❯
and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. ? You'll Stand Out With: Certifications: MSCE, VMware VCP, Cisco, Apple ACMT, and ITIL V3/V4. Cloud migration/project experience (Azure, Oracle, M365, server-to-cloud). Experience with AutoTask, Datto RMM, and Cyber Essentials compliance. Containerisation know-how (Docker, Kubernetes). More ❯
and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. ? You'll Stand Out With: Certifications: MSCE, VMware VCP, Cisco, Apple ACMT, and ITIL V3/V4. Cloud migration/project experience (Azure, Oracle, M365, server-to-cloud). Experience with AutoTask, Datto RMM, and Cyber Essentials compliance. Containerisation know-how (Docker, Kubernetes). More ❯
/VMware servers, and 3CX VoIP systems. Service Delivery Act as a primary technical point of contact for clients. Conduct service reviews, track SLAs, and identify improvement opportunities. Apply ITIL practices to deliver incident, problem, and change management. Automation & Optimisation Develop automation using PowerShell and Power Automate to reduce repetitive tasks. Review and improve support documentation and knowledge base. Analyse … or VMware Automation : PowerShell scripting, Power Automate flows Desirable Skills Experience with workflow and billing setups in Autotask and Salesforce. Familiarity with Microsoft Dynamics 365 , ServiceNow , or ConnectWise . ITIL Foundation or Intermediate certification. Previous team leadership or mentoring experience. What We Offer Dynamic Culture – A supportive, inclusive environment that values ideas and results. Growth Opportunities – Funded certifications, mentorship, and More ❯
/VMware servers, and 3CX VoIP systems. Service Delivery Act as a primary technical point of contact for clients. Conduct service reviews, track SLAs, and identify improvement opportunities. Apply ITIL practices to deliver incident, problem, and change management. Automation & Optimisation Develop automation using PowerShell and Power Automate to reduce repetitive tasks. Review and improve support documentation and knowledge base. Analyse … or VMware Automation : PowerShell scripting, Power Automate flows Desirable Skills Experience with workflow and billing setups in Autotask and Salesforce. Familiarity with Microsoft Dynamics 365 , ServiceNow , or ConnectWise . ITIL Foundation or Intermediate certification. Previous team leadership or mentoring experience. What We Offer Dynamic Culture – A supportive, inclusive environment that values ideas and results. Growth Opportunities – Funded certifications, mentorship, and More ❯
London, England, United Kingdom Hybrid / WFH Options
The Dune Group
up and configuration. Working knowledge of Active Directory. Ability to learn new technologies and concepts quickly and accurately. Desired Excellent understanding of working in a 24x7 multichannel retail environment. ITIL Foundation level. Office 365 experience and support. Printer/Projectors support experience. Familiar with the Citrix application delivery. Experience in providing support in a Retail environment About the perks Blended More ❯
and respond to changing priorities. Strong analytical and organizational skills. Flexibility to adapt and a passion to learn new technologies. Any of the following certificates would be an asset: ITIL, Microsoft, CompTIA We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every More ❯
Mitel Border Gateway, Mitel MiContact Centre Business, Mitel MiCollab, Microsoft MS-700, Microsoft MS-721, AudioCodes SBC (Essentials & Configuration) An understanding of Service Desk operations, a qualification within the ITIL framework and experience using ServiceNow or another ITSM tool would be useful. Our values We understand that you might not have all of the qualifications and experiences that we think More ❯
Milton Keynes. Contract 6 Months Outside IR35 3 Days per week in Milton Keynes office Essential: ISEB Foundation in Software Testing (mandatory) ISEB Practitioner Certificate in Software Testing (mandatory) ITIL Foundation in Service Management (mandatory) Good analytical skills allied to a challenging and inquiring mind Ability to work collaboratively and successfully in a small team. Proactive and inquisitive approach to More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Apacheix
for the DevOps team Experience you'll need A solid grounding in the Systems Engineering lifecycle, preferably with experience on large complex secure systems Knowledge and understanding of foundational ITIL functions, principles and processes A proven track record in the implementation and maintenance of complex IT systems Recent practical experience of successfully integrating complex COTS products Expertise in the integration More ❯
Scripting. Experience with basic SQL querying or report creation (Power BI). Knowledge of Elastic Search and Kibana. Experience of configuring Application Monitoring and Dashboards. Experience working in an ITIL environment. What's in it for you? Join an ever-growing, market-disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced More ❯
organisation policies, risk controls, and H&S responsibilities. Key Requirements Essential: Proven experience delivering results in Change and/or Release Management within complex IT environments. Excellent understanding of ITIL frameworks - minimum ITIL v3 or v4 Foundation certified . Strong communication skills, able to engage technical and non-technical stakeholders at all levels. Strong analytical mindset - capable of interpreting and … and lead process adherence. Comfortable working in a secure/public sector environment. Active SC clearance (must be valid and in place at the time of submission). Desirable: ITIL Intermediate certification (especially in Service Transition or Release, Control & Validation). Experience working within central government or similar high-assurance organisations. Experience supporting process audits and ISO-aligned service delivery More ❯
with remote monitoring and management (RMM) tools. Excellent problem-solving and communication skills. Ability to manage multiple client requests in a fast-paced environment. Certifications such as CompTIA A+, ITIL, Microsoft Certified: Fundamentals are a plus. What We Offer Competitive salary. Ongoing training and certification opportunities. Exposure to varied technologies and industries. An expanding, collaborative and supportive team environment. More ❯
Ickleford, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
and 3rd parties to efficiently deliver support services. Add and maintain accurate technical documentation. Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications Microsoft Certifications. Exposure to ITIL or other ITSM framework IND/LET More ❯
Hitchin, Ickleford, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND/LET More ❯
Hitchin, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interaction - Letchworth
and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND/LET More ❯
Ickleford, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
and 3rd parties to efficiently deliver support services. Add and maintain accurate technical documentation. Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications Microsoft Certifications. Exposure to ITIL or other ITSM framework IND/LET More ❯
Hitchin, Ickleford, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND/LET More ❯
Hitchin, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interaction - Letchworth
and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND/LET More ❯
Management, WSUS,/UXMS Hardware: Cisco LAN/WAN switches, Dell/Fujitsu/HP Server and user devices, Dell/Fujitsu/HP Server and SAN Knowledge of ITIL processes in a support environment Telecommunications systems experience (telephony/Radio integration) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or More ❯
Twickenham, London, St. Margarets and North Twickenham, United Kingdom
ARM
Management, WSUS,/UXMS Hardware: Cisco LAN/WAN switches, Dell/Fujitsu/HP Server and user devices, Dell/Fujitsu/HP Server and SAN Knowledge of ITIL processes in a support environment Telecommunications systems experience (telephony/Radio integration) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or More ❯