mail/web filtering (Clearswift, Fortinet) Proficiency with monitoring platforms such as SolarWinds and Azure Monitor Excellent analytical skills and ability to create comprehensive design documentation Experience working with ITIL frameworks Collaborative mindset with strong vendor relationship management skills Ability to work effectively across technical and non-technical teams Comfortable with occasional data centre work and complex security implementation projects More ❯
mail/web filtering (Clearswift, Fortinet) Proficiency with monitoring platforms such as SolarWinds and Azure Monitor Excellent analytical skills and ability to create comprehensive design documentation Experience working with ITIL frameworks Collaborative mindset with strong vendor relationship management skills Ability to work effectively across technical and non-technical teams Comfortable with occasional data centre work and complex security implementation projects More ❯
application to IAM, e.g. SOx, ISO27001, NIST, HIPAA, GDPR, PSD2, etc. Ideally, an education in Business, IT, IT security or related field Advantageous: Professional certifications such as CISSP, CISA, ITIL, etc. Product certifications from SailPoint, or other IAM vendors such as Delinea or CyberArk Experience of working within a team to help develop a client IAM strategy Experience of working More ❯
application to IAM, e.g. SOx, ISO27001, NIST, HIPAA, GDPR, PSD2, etc. Ideally, an education in Business, IT, IT security or related field Advantageous: Professional certifications such as CISSP, CISA, ITIL, etc. Product certifications from SailPoint, or other IAM vendors such as Delinea or CyberArk Experience of working within a team to help develop a client IAM strategy Experience of working More ❯
application to IAM, e.g. SOx, ISO27001, NIST, HIPAA, GDPR, PSD2, etc. Ideally, an education in Business, IT, IT security or related field Advantageous: Professional certifications such as CISSP, CISA, ITIL, etc. Product certifications from SailPoint, or other IAM vendors such as Delinea or CyberArk Experience of working within a team to help develop a client IAM strategy Experience of working More ❯
application to IAM, e.g. SOx, ISO27001, NIST, HIPAA, GDPR, PSD2, etc. Ideally, an education in Business, IT, IT security or related field Advantageous: Professional certifications such as CISSP, CISA, ITIL, etc. Product certifications from SailPoint, or other IAM vendors such as Delinea or CyberArk Experience of working within a team to help develop a client IAM strategy Experience of working More ❯
london (city of london), south east england, united kingdom
Hyerhub
application to IAM, e.g. SOx, ISO27001, NIST, HIPAA, GDPR, PSD2, etc. Ideally, an education in Business, IT, IT security or related field Advantageous: Professional certifications such as CISSP, CISA, ITIL, etc. Product certifications from SailPoint, or other IAM vendors such as Delinea or CyberArk Experience of working within a team to help develop a client IAM strategy Experience of working More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Norton Rose Fulbright LLP
data solutions that explore, capture, transform, and utilize data to support AI, ML, and BI Proficiency in data science languages/tools such as R, Python, SAS Awareness of ITIL (Incident, Change, Problem management) Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to More ❯
St George's University Hospitals NHS Foundation Trust
issues to a wide audience oExperience in building and maintaining working relationships to a senior level. oExperience of Incident, & Problem Management, Service planning, & change management processes, especially in an ITIL-based environment oExperience with SLAs and KPIs for application performance oExperience of managing third-party suppliers and service contracts Desirable oExperience of working with Electronic Patient Records such as Cerner More ❯
prevent recurrence. Required Experience/Skills: 5+ years' experience in Problem Management or service reliability/operations improvement. 3+ years' experience in IT Service Management, with strong knowledge of ITIL or equivalent frameworks, adapted for agile and DevOps/SRE environments. Proven ability to define and mature problem management processes independently. Experience with AI-enabled analytics or automation tools for More ❯
Birmingham, West Midlands, England, United Kingdom
VIQU IT Recruitment
in professional services (legal, finance, or insurance) . Strong technical skills across Windows 11, Intune, Microsoft 365, and iOS . Excellent communication and problem-solving skills; calm under pressure. ITIL Foundation certification desirable. Proactive, organised, and able to work independently in a busy environment. Apply now to speak with VIQU IT in confidence. Or contact Aaron Chiverton via the VIQU More ❯
s, Print Management, AD Sync) along with knowledge of Windows Desktop 10/11 Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Experience of working within an ITIL environment would be valuable Technical qualifications such as CompTIA+, Network + would be advantageous Experience within a Law Firm or similar area desirable but not essential Excellent customer service skills More ❯
Employment Type: Permanent
Salary: £24000 - £26000/annum (plus excellent company benefits)
within enterprise-scale programmes. Strong knowledge of Microsoft 365 services (Exchange Online, SharePoint, OneDrive, Teams). Familiarity with endpoint service transition for Windows 10-11 upgrades. Deep understanding of ITIL (v3/v4) practices, particularly Service Design, Service Transition, and Continual Service Improvement. Experience integrating new services into existing ITSM toolsets (ServiceNow, Remedy, or equivalent). Excellent stakeholder engagement and More ❯
grow a global team of support and deployment engineers. Define and manage KPIs, SLAs, and escalation paths to ensure exceptional service. Oversee day-to-day support operations and implement ITIL-based processes . Plan and manage customer deployments, migrations, and integrations with healthcare systems (HIS, RIS, PACS, VNAs). Provide technical leadership in Microsoft Azure, MS SQL Server, and healthcare More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include: Remote/On Site Support, Ticket management, Experience working in an ITIL environment. Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired. Email services (Exchange, Exchange Online, Mimecast, Gmail) MDM Solutions (Intune, Jamf) SharePoint Online More ❯
Oldham, Lancashire, England, United Kingdom Hybrid / WFH Options
the guinness partnership
and Reporting. Proficient in use of delivery and collaboration tools (i.e. DevOps, SharePoint. MS Teams, Asana). Demonstrates the Guinness Behaviours. Desirable: Experience of cloud adoption projects. Experience of ITIL Principles & processes. Housing sector industry experience. Qualifications Essential: Professional qualification in Project Management PRINCE2, APM or similar. Educated to degree level or equivalent professional experience. If you’re interested in More ❯
and IT financial reporting. Excellent analytical, organisational, and communication skills. Proven ability to work independently and manage multiple priorities. Experience working in a global or enterprise-scale organisation. ITIL v3/v4 certification or equivalent practical experience preferred. Desirable Skills/Experience Although not essential, the following skills are desired by the client: Financial Management & Recharging Models Supplier and Service More ❯
face; good organisation skills, problem solving skills and attention to detail. If you have any of the following it would be desirable but not essential; Microsoft Certified (Desktop Support) ITIL Foundation Certificate What do we offer in return? Annual salary reviews, company paid private medical insurance, up to 12.5% employer pension contribution, great people, honorary staff status at the University More ❯
Konversational - The ServiceNow Customer Workflow Experts
consultancy or partner setting. Technical Competency Expectations: · Proficient in ServiceNow platform, core modules, out-of-the-box processes, and configuration best practices. · Strong understanding of industry best practice (eg ITIL), business process design, Agile delivery models, and ServiceNow NowCreate methodology. · Comfortable leveraging AI tools and accelerators to optimise delivery outcomes. · Committed to continuous professional development and applying best practice improvements More ❯
Konversational - The ServiceNow Customer Workflow Experts
consultancy or partner setting. Technical Competency Expectations: · Proficient in ServiceNow platform, core modules, out-of-the-box processes, and configuration best practices. · Strong understanding of industry best practice (eg ITIL), business process design, Agile delivery models, and ServiceNow NowCreate methodology. · Comfortable leveraging AI tools and accelerators to optimise delivery outcomes. · Committed to continuous professional development and applying best practice improvements More ❯
Konversational - The ServiceNow Customer Workflow Experts
consultancy or partner setting. Technical Competency Expectations: · Proficient in ServiceNow platform, core modules, out-of-the-box processes, and configuration best practices. · Strong understanding of industry best practice (eg ITIL), business process design, Agile delivery models, and ServiceNow NowCreate methodology. · Comfortable leveraging AI tools and accelerators to optimise delivery outcomes. · Committed to continuous professional development and applying best practice improvements More ❯
Konversational - The ServiceNow Customer Workflow Experts
consultancy or partner setting. Technical Competency Expectations: · Proficient in ServiceNow platform, core modules, out-of-the-box processes, and configuration best practices. · Strong understanding of industry best practice (eg ITIL), business process design, Agile delivery models, and ServiceNow NowCreate methodology. · Comfortable leveraging AI tools and accelerators to optimise delivery outcomes. · Committed to continuous professional development and applying best practice improvements More ❯
london (city of london), south east england, united kingdom
Konversational - The ServiceNow Customer Workflow Experts
consultancy or partner setting. Technical Competency Expectations: · Proficient in ServiceNow platform, core modules, out-of-the-box processes, and configuration best practices. · Strong understanding of industry best practice (eg ITIL), business process design, Agile delivery models, and ServiceNow NowCreate methodology. · Comfortable leveraging AI tools and accelerators to optimise delivery outcomes. · Committed to continuous professional development and applying best practice improvements More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
Bedford Consulting
Demonstrated ability to build and maintain strong, strategic customer relationships, acting as a trusted advisor to senior stakeholders and driving customer satisfaction, retention, and long-term engagement. ✔ Knowledge of ITIL processes within the service operation and transition layers. ✔ Ability to analyse service performance metrics and drive continuous improvements. ✔ Excellent communication, stakeholder management and governance skills, with experience leading service reviews More ❯
london, south east england, united kingdom Hybrid / WFH Options
Bedford Consulting
Demonstrated ability to build and maintain strong, strategic customer relationships, acting as a trusted advisor to senior stakeholders and driving customer satisfaction, retention, and long-term engagement. ✔ Knowledge of ITIL processes within the service operation and transition layers. ✔ Ability to analyse service performance metrics and drive continuous improvements. ✔ Excellent communication, stakeholder management and governance skills, with experience leading service reviews More ❯