a similar role. Strong troubleshooting and problem-solving skills. Excellent communication and interpersonal skills. Ability to manage multiple tasks and priorities effectively. Knowledge of ITIL or similar service management frameworks is a plus. A customer-focused attitude and commitment to delivering exceptional service. Experience with Sage 50 and IRIS software More ❯
and Microsoft SQL Server. Experience with PowerShell, Python for scripting and automation. Familiarity with HTML and XML for web-based applications and data exchange. ITIL & ITSM framework experience. Thorough understanding of Product & Software lifecycle. Experience using service ticket applications e.g. JIRA, ServiceNow, FreshDesk. Strong analytical and problem-solving skills with More ❯
understanding of IT security and vulnerability management. Desirable Azure and Microsoft certifications (e.g. AZ-900, MS-900). Experience supporting firewalls and working within ITIL frameworks. Strong networking and infrastructure knowledge. Profile Customer-focused with a proactive, analytical approach. Strong interpersonal skills and the ability to build professional relationships. Able More ❯
understanding of IT security and vulnerability management. Desirable Azure and Microsoft certifications (e.g. AZ-900, MS-900). Experience supporting firewalls and working within ITIL frameworks. Strong networking and infrastructure knowledge. Profile Customer-focused with a proactive, analytical approach. Strong interpersonal skills and the ability to build professional relationships. Able More ❯
Maker would be advantageous. Experience with Microsoft Azure services, particularly Azure Active Directory, Azure SQL Database, and Azure Logic Apps Knowledge and expertise in ITIL service support. Incident, Problem, Change and Release management. Experience of supporting business applications. Business Competencies: Strong troubleshooting and problem-solving skills. Excellent communication and customer More ❯
of Microsoft AD, ADAXES Mobile Phone configuration and support using MDM (Mobile Iron/Intune) Participation in incident, problem and change management adhering to ITIL best practices using ServiceNow General PC/Server administration and maintenance including fault diagnostics and performance improvements New implementations, migrations, and upgrades Regional escalation point More ❯
TCP/IP, DHCP, DNS, and network security technologies Experience of Windows-based administration tools such as Active Directory and Group Policy Understanding of ITIL, including incident management, change management, and configuration management Excellent knowledge of Microsoft Office - technical understanding of Azure and Microsoft 365 Experience of using a broad More ❯
support to end users. The post-holder will be responsible for aligning all teams towards meeting customer satisfaction targets and SLAs while adhering to ITIL policies and processes. They will drive strategic initiatives, foster innovation and ensure continuous improvement (CI) in service delivery. Your objectives and responsibilities will focus on More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Syntax Integration Limited
Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯
East London, London, United Kingdom Hybrid / WFH Options
Syntax Integration Limited
Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯
Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯
Leigh, Greater Manchester, United Kingdom Hybrid / WFH Options
Syntax Integration Limited
Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯
Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
Syntax Integration Limited
Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Syntax Integration Limited
Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid / WFH Options
Syntax Integration Limited
Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
Syntax Integration Limited
Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Syntax Integration Limited
Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯
Central London / West End, London, United Kingdom Hybrid / WFH Options
Syntax Integration Limited
Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
Syntax Integration Limited
Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯
london (city of london), south east england, United Kingdom Hybrid / WFH Options
Syntax Integration Limited
Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯
london (west end), south east england, United Kingdom Hybrid / WFH Options
Syntax Integration Limited
Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯
other productivity software. Expertise in hardware diagnostics, repair, and replacements. Knowledge of system imaging and software deployment tools (e.g., SCCM, MDT). Familiar with ITIL processes for incident, problem, and change management. Strong communication skills, with the ability to explain technical issues to non-technical users. Ability to work independently More ❯
other productivity software. Expertise in hardware diagnostics, repair, and replacements. Knowledge of system imaging and software deployment tools (e.g., SCCM, MDT). Familiar with ITIL processes for incident, problem, and change management. Strong communication skills, with the ability to explain technical issues to non-technical users. Ability to work independently More ❯
other productivity software. Expertise in hardware diagnostics, repair, and replacements. Knowledge of system imaging and software deployment tools (e.g., SCCM, MDT). Familiar with ITIL processes for incident, problem, and change management. Strong communication skills, with the ability to explain technical issues to non-technical users. Ability to work independently More ❯