highest standard (both, detail and quality of the written information) Follow Company processes for Incident Management, Service Request Fulfilment, Change Management and Problem Management Stay abreast and adhere to ITIL framework (policies and procedures) - make effective use of systems to support quality and efficiency - demonstrate what good looks like to you CANDIDATE REQUIREMENTS Network and Wi-Fi networks, advanced routing More ❯
migrations to M365 • Experience of migration from hybrid environments to cloud-only (e.g. AD/Entra ID and Exchange/Exchange Online) • Experience with scripting (PowerShell). • Knowledge of ITIL practices. • Exposure to compliance frameworks (Cyber Essentials, ISO 27001). • Experience with monitoring tools and automation. Benefits: As a valued member of the FI team, you will benefit from More ❯
Proficiency in Linux administration (Debian-based systems preferred). Working knowledge of IAC, CI/CD, Automation and Scripting Strong communication skills and stakeholder engagement with Certifications in (Microsoft, ITIL, VMware) are highly desirable. This is a unique opportunity to join a high-impact team and work on global infrastructure projects in a business known for its innovation, scale, and More ❯
your learning and development. Contribute to change management processes, including presenting proposals and documenting changes, while building your confidence in stakeholder communication. Support project delivery by learning Agile and ITIL methodologies, and how to manage time, quality, and budgets. What we're looking for: Experience & Technical Skills (nice to have, not essential to start): Exposure to or interest in billing More ❯
system and used both internally within CC as well as Customers and Third parties around the world. It delivers a set of tools which are under-pinned by ITIL principles that enable us to deliver, measure, manage and improve the IT infrastructure support services to our customers. While delivering a system rich in functionality, it is imperative that we can More ❯
East London, London, United Kingdom Hybrid / WFH Options
Colt Technology Services UK
event-driven IT and predictive analytics. Familiarity with information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks. Exceptional soft and interpersonal skills, including teamwork, facilitation and negotiation. Excellent analytical and technical skills. Excellent written, verbal, communication and presentation skills with the ability to articulate new ideas More ❯
Understanding and troubleshooting Azure cloud-based networks Network automation: scripting in Python Configuration and troubleshooting of Cisco AnyConnect remote access VPN Some Linux experience (preferred) Knowledge and application of ITIL processes Responsibilities include: Leading or contributing to the technical delivery of various network projects, including design, configuration, installation of office moves and expansions, vendor replacements, and data center networks. Creating More ❯
stakeholders. Ability to manage multiple priorities in a fast-paced environment. Desirable Skills and Experience: Masters degree in computer science, InformationTechnology, or related field Certifications: Relevant certifications (e.g., ITIL, PMP, or CISSP) Key Result Areas: Develop and maintain IT systems roadmap and application architecture, aligning with group strategy and goals. Oversee IT Systems and Infrastructure Management to ensure performance More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Marshall Land Systems Canada Inc
development of technical methodologies, best practice, policies, procedures and associated documentation Experience of Systems management, using iVanti or SCCM as the deployment infrastructure Knowledge and experience with ITSM/ITIL V3 Reference model. Good logical diagnostic skills, ability to troubleshoot and resolve complex technical issues such as registry-related application problems, clashes between applications etc. Good report writing and communication More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Networker Global Limited
Comfortable presenting to executive-level audiences Team-oriented with an international, collaborative mindset Fluent in English (written and spoken) Nice to Have: Experience with ApptioOne, Power BI, or PowerApps ITIL or Service Management background Understanding of relational databases and SQL Experience working in large, global organisations (banking/financial services preferred) Data analytics and mining expertise More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Networker Global Limited
presentation skills. Nice to have: Knowledge of IT Financial Management (ITFM), Technology Business Management (TBM) and/or FinOps principles. Awareness of ApptioOne or similar IT cost management solution. ITIL or Service Management background. Logical data mapping experience and use of SQL queries would be desirable. Experience in financial services organisation desirable, but not essential For this role we need More ❯
and communication skills are essential SC Clearance held or eligible for SC It would be beneficial if the candidate has at least one IT related Certification such as Prince2, ITIL, MS Foundation certifications, AWS certifications, etc. Understanding of common IT delivery frameworks and methodologies Additional Information Netcompany Academy Through our Netcompany Academy, we offer a diverse range of courses, seminars More ❯
Excellent stakeholder communication and technical documentation skills. Desirable: Experience with VMware , Hyper-V , or similar technologies. Knowledge of cloud integration (Azure, AWS) for hybrid legacy-modern environments. Exposure to ITIL , TOGAF , or other architectural frameworks. Previous experience in public sector, financial services, or regulated environments. Working With: Enterprise Architects Infrastructure Engineers Programme/Project Managers Cyber Security and Risk Teams More ❯
Ware, Hertfordshire, United Kingdom Hybrid / WFH Options
Arthur J. Gallagher & Co
a Senior Applications Systems Administrator working with multi-tier applications. Excellent experience and knowledge with Linux OS, MySQL, and IT security. Excellent communication and problem-solving skills. Familiarity with ITIL, incident/change management, and software testing processes. Knowledge of Ansible and APM monitoring tools is advantageous. Proactive, motivated, and able to manage workload independently. Fantastic analytical skills and understanding More ❯
West Malling, Kent, United Kingdom Hybrid / WFH Options
Arthur J. Gallagher & Co. (AJG)
a Senior Applications Systems Administrator working with multi-tier applications. Excellent experience and knowledge with Linux OS, MySQL, and IT security. Excellent communication and problem-solving skills. Familiarity with ITIL, incident/change management, and software testing processes. Knowledge of Ansible and APM monitoring tools is advantageous. Proactive, motivated, and able to manage workload independently. Fantastic analytical skills and understanding More ❯
and services (e.g., AWS, Azure, GCP) Knowledge of Software-Defined Networking (SDN) and Network Functions Virtualization (NFV) Proficiency with network monitoring and management tools (e.g., SolarWinds, Nagios Proficient in ITIL best practices for incident, problem, and change management About Us Why join us? Career coaching and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
key and certificate management* Understanding of Unix/Windows environments* Strong attention to detail and ability to work under pressure* Excellent communication and stakeholder management skills Nice to Have * ITIL Foundation certification* Security or project management certifications* Experience with tools like JIRA, Confluence, SharePoint* Background in incident responseand risk management Benefits * Salary up to £41,000 depending on experience* Pension More ❯
Macclesfield, Cheshire, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
key and certificate management* Understanding of Unix/Windows environments* Strong attention to detail and ability to work under pressure* Excellent communication and stakeholder management skills Nice to Have * ITIL Foundation certification* Security or project management certifications* Experience with tools like JIRA, Confluence, SharePoint* Background in incident responseand risk management Benefits * Salary up to £41,000 depending on experience* Pension More ❯
Corsham, Wiltshire, United Kingdom Hybrid / WFH Options
Context Recruitment
reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate service concerns promptly and maintain consistent productivity Requirements: * ITIL Foundation Certification is highly desirable * Some experience in a service desk or IT customer support environment * An understanding of service desk procedures and ticketing systems * Enthusiastic and self-motivated with More ❯
Analytical mindset to define and track metrics, spot incident trends, and drive improvements. Passion for service improvement and a knack for identifying opportunities to enhance processes. Nice to Have: ITIL V3 or V4 certification. Experience in agile, delivery-focused environments. Familiarity with tools like Power BI for building performance dashboards. Interest in emerging technologies like AI-driven incident detection. This More ❯
optimize vendor service quality and delivery. What it takes to succeed: 5+ years of experience in vendor management, supplier governance, or procurement within a technology-driven environment. Experience in ITIL Service Management processes. Strong background in managing third-party vendors in mission-critical, high-availability services (preferably in FinTech or payments). Experience defining, tracking, and enforcing vendor SLAs and More ❯
Hatfield, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
system and used both internally within CC as well as Customers and Third parties around the world. It delivers a set of tools which are under-pinned by ITIL principles that enable us to deliver, measure, manage and improve the IT infrastructure support services to our customers. While delivering a system rich in functionality, it is imperative that we can More ❯
Exceptional communication skills to effectively interact with stakeholders at all organizational levels. Creative problem-solving skills and a passion for driving innovation and continuous improvement. Relevant certifications (e.g., Prince2, ITIL) are a plus. Willingness to commute to Chester Service Centre when required. What's in it for you? We believe our people are our most valuable asset. We strive to More ❯
working with project and delivery teams who work using Agile methodology Problem solving Using logic and imagination to make sense of a situation and find an intelligent solution. Qualifications ITIL V3 or V4 foundation certification or equivalent experience of service design. Behaviours We'll assess you against these behaviours during the selection process: Working Together Communicating and Influencing Seeing the More ❯
Essential skills of the IT Technician: Microsoft server and Cloud operating systems and infrastructure experience MS applications including O365 admin Networking experience with Switches, Routers and Firewalls Understanding of ITIL processes and procedures Experience with Active Directory, Group Policy, DNS, DHCP, TCP/IP Desirable experience of the IT Systems Administrator: Experience working in a school/education environment. Benefits More ❯