employs over 15,000 users worldwide. An exciting opportunity has arisen for an IT Support Administrator to play a key role within their shared service IT function responsible for providing a wide range of supporting duties to the department such as general business administration, IT procurement, asset management, user … the ability to work under pressure. Requirements Strong communication, professionalism, and discretion when handling sensitive support queries. An understanding of the importance of excellent customerservice and a “can-do” attitude. Excellent communication skills, both written and verbal. The ability to interact confidently with senior management, clients, and More ❯
london (city of london), south east england, united kingdom
Human Capital Ventures
employs over 15,000 users worldwide. An exciting opportunity has arisen for an IT Support Administrator to play a key role within their shared service IT function responsible for providing a wide range of supporting duties to the department such as general business administration, IT procurement, asset management, user … the ability to work under pressure. Requirements Strong communication, professionalism, and discretion when handling sensitive support queries. An understanding of the importance of excellent customerservice and a “can-do” attitude. Excellent communication skills, both written and verbal. The ability to interact confidently with senior management, clients, and More ❯
Shefford, Bedfordshire, South East, United Kingdom
Intercity Technology Limited
Intercity is growing and so can your career. Were looking for a skilled and motivated 2nd Line Support Engineer to join our high-performing Service Desk team. If youre passionate about solving complex IT issues, supporting a wide range of technologies, and delivering exceptional customerservice, this … challenges. Key Responsibilities as a 2nd Line Support Engineer: Provide expert support via phone, email, and remote access. Diagnose and resolve escalated incidents and service requests. Create and maintain knowledge base articles to empower 1st Line teams. Deliver on-site support when required. Support Windows desktop environments, EPOS systems … for Windows Server environments (2008 R2 2019). Investigate and resolve Azure-related problems. Qualifications, Skills & Experience: Minimum 2 years experience in a busy service desk environment. Strong knowledge of Microsoft 365, Exchange Online, and Office Suite. Proven incident management and escalation handling skills. Experience with remote administration of More ❯
Abingdon, Oxfordshire, United Kingdom Hybrid / WFH Options
Ashdown Group
including Microsoft Office 365, Windows, Active Directory, SharePoint, network infrastructure (TCP/IP, DNS) plus some Cyber Security duties. You will demonstrate first class CustomerService at all times, building and maintaining strong relationships with clients and wider stakeholders. To be suitable for the role you will have More ❯
systems. Support and maintenance of IT hardware including desktops, laptops, tablets and class display screens. Experience of supporting the Adobe Creative Suite. Demonstrable exceptional customerservice/people skills. Demonstrable ability to create and maintain high quality documentation for technical team and end users. Demonstrable knowledge of Data More ❯
commute into from East Oxfordshire from locations like Thame, Chinnor, Waltington, Kidlington, Bicester and even Stokenchurch. About you: Strong professional communication skills, with previous customerservice and technical support experience. Good timekeeping, and a passion for problem-solving. Ability to work effectively as part of a team and More ❯
online channels are optimised to maximise sales and conversions. From planning promotions and overseeing CRM strategies to managing digital marketing agencies and improving the customer journey, you’ll be the driving force behind online growth. Key Accountabilities: Website Management/Online Trading Support the Head of Ecommerce with digital … CRO teams on plans and deliverables Build and manage content across the website and digital channels Attend strategy meetings with key third-party agencies Customer Experience Optimise mobile and desktop website experiences to improve sales and conversions Collaborate with customerservice teams to ensure a seamless online … journey Monitor heatmaps, analyse customer behaviour, and recommend improvements Provide key digital insights and reports to inform decision-making Supply Chain and Operations Work with supply chain teams to ensure accurate stock levels on the website Conduct regular system checks, including test orders General Contribute to overall business strategy More ❯
london (city of london), south east england, united kingdom
Artisan People Group
online channels are optimised to maximise sales and conversions. From planning promotions and overseeing CRM strategies to managing digital marketing agencies and improving the customer journey, you’ll be the driving force behind online growth. Key Accountabilities: Website Management/Online Trading Support the Head of Ecommerce with digital … CRO teams on plans and deliverables Build and manage content across the website and digital channels Attend strategy meetings with key third-party agencies Customer Experience Optimise mobile and desktop website experiences to improve sales and conversions Collaborate with customerservice teams to ensure a seamless online … journey Monitor heatmaps, analyse customer behaviour, and recommend improvements Provide key digital insights and reports to inform decision-making Supply Chain and Operations Work with supply chain teams to ensure accurate stock levels on the website Conduct regular system checks, including test orders General Contribute to overall business strategy More ❯
must have demonstrable expertise in deploying, configuring, administering, and managing Microsoft Dynamics and Power Platform solutions. You must have experience with D365 Sales or CustomerService, with both being preferable. You will collaborate closely with cross-functional teams to understand requirements, work with senior team members to design … management concepts, processes, and best practices within the context of Dynamics solutions. Case Management and Workflows Experience in developing case management solutions using D365 Customer Service. Experience with case management concepts, processes, and best practices within the context of Dynamics solutions. Proficiency in configuring, customizing and optimizing case management … modules, workflows, queues, service level agreements (SLAs), case escalation and resolution processes, including the ability to design and implement complex routing and assignment rules. Cross-functional Strong problem-solving skills, with the ability to troubleshoot and resolve complex issues related to functionality in Dynamics. Understanding of compliance and regulatory More ❯
must have demonstrable expertise in deploying, configuring, administering, and managing Microsoft Dynamics and Power Platform solutions. You must have experience with D365 Sales or CustomerService, with both being preferable. You will collaborate closely with cross-functional teams to understand requirements, work with senior team members to design … management concepts, processes, and best practices within the context of Dynamics solutions. Case Management and Workflows Experience in developing case management solutions using D365 Customer Service. Experience with case management concepts, processes, and best practices within the context of Dynamics solutions. Proficiency in configuring, customizing and optimizing case management … modules, workflows, queues, service level agreements (SLAs), case escalation and resolution processes, including the ability to design and implement complex routing and assignment rules. Cross-functional Strong problem-solving skills, with the ability to troubleshoot and resolve complex issues related to functionality in Dynamics. Understanding of compliance and regulatory More ❯
Retail Markets is the most trusted global provider of unattended retail technology, delivering conveniently smart self-service solutions since 2008. The company’s all-in-one platform powers retail spaces across food service, global retail, and hospitality with a comprehensive suite of frictionless smart stores, micro markets, vending … Retail Markets, and reports to the EVP of Europe & UK. In this position, you will work to ensure a smooth transition from sales to customer success and take the lead on new business sales from cold calls to closing. In addition, you will also be driving growth by nurturing … to a range of exciting SMB and Enterprise customers. With our support, you will get up to speed quickly with the products, onboarding and customerservice processes. Establish and nurture new and productive relationships with executives at all levels. Identify opportunities and prepare and present dynamic business presentations More ❯
london (city of london), south east england, united kingdom
365 Retail Markets
Retail Markets is the most trusted global provider of unattended retail technology, delivering conveniently smart self-service solutions since 2008. The company’s all-in-one platform powers retail spaces across food service, global retail, and hospitality with a comprehensive suite of frictionless smart stores, micro markets, vending … Retail Markets, and reports to the EVP of Europe & UK. In this position, you will work to ensure a smooth transition from sales to customer success and take the lead on new business sales from cold calls to closing. In addition, you will also be driving growth by nurturing … to a range of exciting SMB and Enterprise customers. With our support, you will get up to speed quickly with the products, onboarding and customerservice processes. Establish and nurture new and productive relationships with executives at all levels. Identify opportunities and prepare and present dynamic business presentations More ❯
online and via the web portal, assess (triage) and investigate issues to assist with issue resolution. Acting as a first point of contact for customer calls Use the internal system to log and update calls To support with software related issues Providing regular updates when required to relevant parties … motivated and a contributing member of the team Be able to manage/prioritize their own workload so tasks can be completed to a customer s satisfaction and meet Service Level Agreements where necessary. Good time management. Ability to work under pressure. NVQ1/GCSEs and above (or … equivalent) in key competencies Excellent CustomerService Skills Technical skills in SQL and database management. (preferred) Good understanding of Payment systems & Processes (preferred) Working knowledge of Windows operating systems from Windows 7 onwards Basic networking knowledge A good understanding of IT based systems Problem analysis/problem solving More ❯
Southampton, Portswood, Hampshire, United Kingdom Hybrid / WFH Options
Dynamite Recruitment
online and via the web portal, assess (triage) and investigate issues to assist with issue resolution. Acting as a first point of contact for customer calls Use the internal system to log and update calls To support with software related issues Providing regular updates when required to relevant parties … motivated and a contributing member of the team Be able to manage/prioritize their own workload so tasks can be completed to a customer’s satisfaction and meet Service Level Agreements where necessary. Good time management. Ability to work under pressure. NVQ1/GCSEs and above (or … equivalent) in key competencies Excellent CustomerService Skills Technical skills in SQL and database management. (preferred) Good understanding of Payment systems & Processes (preferred) Working knowledge of Windows operating systems from Windows 7 onwards Basic networking knowledge A good understanding of IT based systems Problem analysis/problem solving More ❯
of technology across teaching, learning, and school operations. This is a hands-on learning opportunity where you will build foundational skills in device support, service desk operations, and troubleshooting. Key Responsibilities Act as the first point of contact for basic IT issues (password resets, login problems, printer issues etc. … members on more complex tasks Assist in documenting IT systems, maintaining inventory records, and updating user guides via our helpdesk. What You Will Learn Customerservice and communication skills in an IT context Basics of hardware, common operating systems (Windows, macOS, ChromeOS) Understanding the role of an IT … We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to enhanced Disclosure and Barring Service checks along with other relevant pre-employment checks, including checks with past employers. Training Information Communication Level 3 (ICT) Apprenticeship Standard You will also More ❯
software provider dedicated to empowering e-commerce brands with innovative, data-driven solutions. Our cutting-edge platform helps online retailers optimise their operations, enhance customer experiences, and drive growth. We are committed to fostering a collaborative and inclusive work environment where creativity and innovation thrive. Job Summary We’re … flow smoothly, and technical issues are resolved quickly to keep order fulfilments on track. Responsibilities Oversee day-to-day carrier operations, including account setup, service mapping, and shipping rule configurations. Maintain and troubleshoot integrations between ecommerce platforms (e.g., Shopify, WooCommerce, Magento) and shipping label software (e.g., ShipStation, Shippo, EasyPost … . Monitor label generation and shipment flows, ensuring accurate rates, service selections, and timely dispatch. Liaise with carriers (e.g., Royal Mail, DPD, DHL, FedEx) for technical support, service updates, and operational issues. Maintain up-to-date documentation for shipping configurations, carrier credentials, and SOPs. Support the Sales and More ❯
software provider dedicated to empowering e-commerce brands with innovative, data-driven solutions. Our cutting-edge platform helps online retailers optimise their operations, enhance customer experiences, and drive growth. We are committed to fostering a collaborative and inclusive work environment where creativity and innovation thrive. Job Summary We’re … flow smoothly, and technical issues are resolved quickly to keep order fulfilments on track. Responsibilities Oversee day-to-day carrier operations, including account setup, service mapping, and shipping rule configurations. Maintain and troubleshoot integrations between ecommerce platforms (e.g., Shopify, WooCommerce, Magento) and shipping label software (e.g., ShipStation, Shippo, EasyPost … . Monitor label generation and shipment flows, ensuring accurate rates, service selections, and timely dispatch. Liaise with carriers (e.g., Royal Mail, DPD, DHL, FedEx) for technical support, service updates, and operational issues. Maintain up-to-date documentation for shipping configurations, carrier credentials, and SOPs. Support the Sales and More ❯
london (city of london), south east england, united kingdom
Swap
software provider dedicated to empowering e-commerce brands with innovative, data-driven solutions. Our cutting-edge platform helps online retailers optimise their operations, enhance customer experiences, and drive growth. We are committed to fostering a collaborative and inclusive work environment where creativity and innovation thrive. Job Summary We’re … flow smoothly, and technical issues are resolved quickly to keep order fulfilments on track. Responsibilities Oversee day-to-day carrier operations, including account setup, service mapping, and shipping rule configurations. Maintain and troubleshoot integrations between ecommerce platforms (e.g., Shopify, WooCommerce, Magento) and shipping label software (e.g., ShipStation, Shippo, EasyPost … . Monitor label generation and shipment flows, ensuring accurate rates, service selections, and timely dispatch. Liaise with carriers (e.g., Royal Mail, DPD, DHL, FedEx) for technical support, service updates, and operational issues. Maintain up-to-date documentation for shipping configurations, carrier credentials, and SOPs. Support the Sales and More ❯
Surrey, Carshalton South and Clockhouse, Greater London, United Kingdom
Ashdown Group
configure new user accounts, devices and applications; in addition to maintaining and updating IT documentation and databases. You will need to demonstrate first class CustomerService skills, building and maintaining strong relationships with clients and be comfortable working to agreed SLAs as well as the following: Previous helpdesk … experience delivering 1st/2nd line support. Confident with Microsoft Office 365, Windows OS and basic networking Proficiency with a service desk tool e.g. ServiceNow is desirable Excellent communication skills and ability to work with people at all levels. Ability to prioritise tasks and with good time management skills More ❯
Consultancy, Installation, and IT Support Services. Thier solutions bring together all aspects of IT within a business and we are committed to providing exceptional service to all their customers. They have a proven track record with a broad range of clients including - Medical, Veterinary, Real Estate, Design & Construction, Finance … Operations Manager, this person will assist in all general office operations including, but not limited to, book-keeping, finance, administrative and clerical support, handling customer calls, ticket logs and sales enquiries, supporting the Finance & Operations Manager, the company CEO and Support Centre. Ideal Candidate will have: Strong administration skills … with experience in a Finance/Office Management role. Duties include: Daily book-keeping in Xero, bank reconciliation, creating customer invoices, statements and processing supplier invoices with accuracy Produce reports from Xero for supplier payments, credit control and collection of outstanding payments Submission of quarterly VAT returns & liaising with More ❯
our employees succeed. We want people who are resilient, team-oriented, and driven because we are laser focused on meeting commitments to our People , Customer , and Profit . If you're looking to work for a dynamic, fast-paced, progressive organization then apply with us. We offer the following … approximately 8:00am to 5:00pm The Opportunity: The Business Development Executive (FTL/LTL) is responsible for directing sales efforts to expand our customer base within our Vans Division through generating net new business and share of wallet growth while ensuring that sales targets are either met or … new business Exceed all standards for prospecting calls, presentations, proposals and closes Maintaining and growing a client account base Ensure a high level of customer satisfaction maintaining close contact with all customers - including follow up on concerns or other issues Provide a solution based sales approach to drive new More ❯
our employees succeed. We want people who are resilient, team-oriented, and driven because we are laser focused on meeting commitments to our People , Customer , and Profit . If you're looking to work for a dynamic, fast-paced, progressive organization then apply with us. We offer the following … approximately 8:00am to 5:00pm The Opportunity: The Business Development Executive (FTL/LTL) is responsible for directing sales efforts to expand our customer base within our Vans Division through generating net new business and share of wallet growth while ensuring that sales targets are either met or … new business Exceed all standards for prospecting calls, presentations, proposals and closes Maintaining and growing a client account base Ensure a high level of customer satisfaction maintaining close contact with all customers - including follow up on concerns or other issues Provide a solution based sales approach to drive new More ❯
our employees succeed. We want people who are resilient, team-oriented, and driven because we are laser focused on meeting commitments to our People , Customer , and Profit . If you're looking to work for a dynamic, fast-paced, progressive organization then apply with us. We offer the following … approximately 8:00am to 5:00pm The Opportunity: The Business Development Executive (FTL/LTL) is responsible for directing sales efforts to expand our customer base within our Vans Division through generating net new business and share of wallet growth while ensuring that sales targets are either met or … new business Exceed all standards for prospecting calls, presentations, proposals and closes Maintaining and growing a client account base Ensure a high level of customer satisfaction maintaining close contact with all customers - including follow up on concerns or other issues Provide a solution based sales approach to drive new More ❯
Company Description The client is the only provider of Comms, Cloud, Hardware and Billing through one platform. Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses. We have a comprehensive … services that gives our partners the competitive advantage to build bigger and more successful businesses by providing their customers with the best solutions and customer experience possible. We value diversity and inclusivity above all else, creating an environment where our team members can be their whole selves, every day. … impact we have in this incredible industry. Responsibilities & Accountabilities First and foremost, you ll be living and breathing the Company philosophy of excellence in customerservice and providing a best-in-class service to existing and new partners Obsessively driving your sales pipeline to a successful close More ❯
london, south east england, united kingdom Hybrid / WFH Options
Stott and May
products, including third-party tools. You’ll work closely with Operations, Client Success, and Development teams to ensure efficient problem resolution and high-quality service delivery. Key Responsibilities: Provide 2nd line technical support for proprietary and third-party products (e.g., booking platforms, portals, protection tools, and GDS systems). … experience in XML and server log analysis. Familiarity with GDS systems, especially Sabre; knowledge of Amadeus and Cytric is a plus. Excellent communication and customerservice skills, with the ability to simplify complex information. Proactive, methodical, and inquisitive approach to problem-solving. Team-oriented mindset with a willingness More ❯