426 to 450 of 492 Customer Service Jobs in the South East

please apply for consideration. THE COMPANY : This organisation is a leading light in their market and have reached this standing by providing fantastic training to their staff and superb customer service to their new and existing clients. They are actively looking to expand their operation with enormous growth plans in 2026 so now is a great time to More ❯

please apply for consideration. THE COMPANY : This organisation is a leading light in their market and have reached this standing by providing fantastic training to their staff and superb customer service to their new and existing clients. They are actively looking to expand their operation with enormous growth plans in 2026 so now is a great time to More ❯

a passion for exceeding targets. Why Join Us? · Innovative Environment: Be part of a forward-thinking company that values your contributions. · Support to Succeed: Backed by marketing, technical, and customer service excellence to help you thrive. · Uncapped Earnings: Competitive pay, uncapped OTE, and opportunities for career progression. Ready to Drive Your Career Forward? Contact Tony Hamilton – Managing Director More ❯

work, including heavy lifting and equipment repair. Interpret schematics to guide restoration processes and troubleshoot issues. Maintain a safe and organised workspace while adhering to safety protocols. Provide excellent customer service by communicating project updates and addressing client inquiries clearly. Collaborate with team members to optimise workflow and project efficiency. Qualifications and requirements for the Engine Workshop Build More ❯

as soon as possible! Your tasks: Your primary responsibility as an Account Executive is to represent Hornetsecurity as our partner base's central point of contact and provide excellent customer service to empower our partners. You will be expected to find innovative ways to introduce and cross-sell our complete portfolio, expand your relationships within the Northern Europe More ❯

IT Service Desk Team Leader * Ideal opportunity for an experienced IT support professional with proven leadership experience to step into a hands-on management role. * Full-time, permanent position based in Kent (hybrid - 3 days onsite), offering a competitive salary dependent on experience. * Immediate start available - candidates on short notice or available now are highly encouraged to apply. * To … teams and customers. This is a fantastic opportunity to join a forward-thinking business at a pivotal stage of its growth. What will you be doing? As an IT Service Desk Team Leader , you'll lead a small team delivering first-line and second-line IT support across the organisation. You'll act as both a team leader and … a hands-on technical specialist - managing workloads, driving SLA performance, and ensuring excellent customer service. You'll take ownership of the IT support rota, handle escalations, mentor junior team members, and support the delivery of infrastructure initiatives across the business. What will you need? * Previous experience in a senior IT support role with team leadership or mentoring responsibilities * Strong More ❯

on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future. Role Overview The ICT Service Desk Senior (Team Lead) is responsible for ICT Technicians (2nd … line), leading escalations for the Sureserve Service Delivery Team and managing projects the team is involved with. The role requires high quality technical support, systems maintenance, and service delivery across the organisation, as well as continual service improvement. This role combines hands-on technical expertise with leadership and mentoring responsibilities of ICT Technicians (2nd line) to ensure … and securely. The ideal candidate will have strong technical skills across infrastructure, networking, and end-user support, coupled with the ability to manage workloads, prioritise incidents, and deliver outstanding customer service. Key Responsibilities Lead, coach, and mentor a team of ICT support engineers and technicians. Manage daily operations of the ICT support team, including workload allocation, performance monitoring, and More ❯

2nd Line Service Desk Analyst - Managed Services Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN My client is a well established yet fast growing MSP based in London that is in the market for a proven 2nd Line Service Desk Analyst ideally coming from a MSP setting. As 2nd Line Service Desk Analyst … you will be a natural troubleshooter with a proven background in supporting escalated tickets. The 2nd Line Service Desk Analyst will have a broad and solid range of technical skills covering tech such as Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN. This is a fast paced MSp environment and as such you will be … working in a pressurised yet fun and dynamic environment. Along side your technical competency you will be an outstanding communicator driven by client satisfaction and top class levels of customer service. This is an office based role with occasional customer site visits across London. 2nd Line Service Desk Analyst - Managed Services Connectwise, M365, Windows Server, Azure, Active More ❯

and sustainability PURPOSE OF JOB: To provide a high level of internal account management & admin support to the sales team, allowing the sales team to achieve target and providing customer excellence by meeting all SLA’s. Collaborate and work closely with our Vendor Alliances Team and Account Managers to help generate incremental business opportunities through strong customer relationships. … To ensure clients receive the very best in terms of service levels through both internal account management and procedural efficiency. KEY RESPONSIBILITIES: Be the first point of contact for all incoming customer queries & respond within our standard 4-hour SLA Work collaboratively with your aligned Account Manager and our Vendor Alliances team on all licensing requests and presenting … these back to the customer Work in collaboration with our Legal & Contract Teams to ensure customers adhere to the correct terms and conditions and contracts are signed and added onto the system. Log deal registration for qualifying opportunities and understand how GP can be maximised from these. Co-ordinate and liaise with other internal departments where they own a More ❯

smoothly, proactively identifying and resolving incidents, and ensuring that clients get the support they need—quickly and professionally. You’ll also help maintain and monitor systems, contributing to continuous service improvement. What You’ll Do Respond to calls, emails, and tickets with friendly, empathetic support. Resolve technical incidents efficiently, escalating only when necessary. Liaise with partners and suppliers for … rapid resolution. Follow ITIL processes and maintain service excellence. Keep clear, professional communication with clients and internal teams. Troubleshoot networks, firewalls, switches, and connectivity issues. Manage systems via RMM tools. Maintain and support Windows 10/11, Microsoft 365 apps (Teams, Exchange, SharePoint, OneDrive), and Windows Server 2016/2019 environments. Support Active Directory, file permissions, DHCP/DNS … knowledge to stay up-to-date. What We’re Looking For Previous experience in a helpdesk or IT support role. Strong troubleshooting skills and a passion for delivering excellent customer service. Ability to manage multiple tasks and work within SLAs, KPIs, and OLAs. Benefits You’ll Enjoy Subsidised health & dental care Life assurance (3x salary) Discount platform and Ride2Work More ❯

hour shift between 8am - 6pm Type : Full-time, Permanent About Us We're Cloud2Me - a growing Managed Cloud Services provider that's passionate about people, technology, and exceptional customer service. From our humble beginnings to managing 400+ business IT systems, our mission has always been simple - deliver cutting-edge tech wrapped in kind, competent, and efficient support, serving the … direct customer, MSP channel and SaaS vendors. We've grown 40% year-on-year over the last two years, and we're looking for another talented, personable, and ambitious Senior Hosting Technician (2nd/3rd Line Support) to join our friendly team in Redhill. The Role As a Senior Hosting Technician, you'll be responsible for delivering high-level … the uptime, performance, and security of our hosted platforms. You'll also contribute to project work, system improvements, and mentoring junior colleagues, helping us continue to provide industry-leading service to our clients. What You'll Do: Act as the escalation point for 1st Line Engineers, providing expert guidance and troubleshooting support. Manage complex incidents across Windows, Linux, and More ❯

team, providing high-quality technical support across multiple sites. This is a great opportunity for someone with solid technical knowledge, strong troubleshooting ability, and a passion for delivering excellent customer service. The Role As a 2nd Line Technical Support Analyst, you’ll take ownership of service desk tickets, ensuring timely and professional resolution in line with SLAs. You … IT solutions and technologies. Keep technical and operational documentation up to date. Act as the final point of escalation for most user incidents and requests. Deputise for the IT Service Delivery Manager when required. About You Certificate or Diploma in Computing (or equivalent); ITIL certification desirable. Strong experience supporting and administering Windows 10/11 environments. Hands-on knowledge … and common enterprise applications. Proven skills in diagnostics, troubleshooting, and problem-solving . Experience with hardware (desktops, laptops, softphones) and virtualisation. Excellent communication and teamwork skills with a proactive, customer-first mindset. Able to manage workload effectively and remain calm under pressure. Willing to work flexibly, including occasional out-of-hours support. More ❯

Solution Engineer About the job Join our team as a Solution Engineer, reporting to the Head of Service Strategy. Your role involves responding to business opportunities by promoting and discussing our complete service portfolio. As a key member of the team, you will play a crucial role in solutions pre-sales and contribute to strategy development and technical … type role. A good understanding of Networking, SD-WAN, Wireless and the Cisco/Meraki portfolio. An awareness of Compute and Public Cloud. Familiar with industry best practice for service delivery (ITIL). Ability to understand a customer’s environment to establish professional service and annuity-centric service requirements. Commercial understanding with a winning mentality. About … us Comms-care, part of the Ingram Micro Group, is a multi-award winning, channel only, leading IT Service Provider supporting customers across the UK & Ireland. Our HQ is situated on Cheshire Business Park in Lostock Gralam and is usually a hive of activity providing excellent service to our customers however, our fantastic #oneteam mentality has allowed us More ❯

improve campaign targeting and positioning. Monitor subscriber usage by market segment using analytics tools; share insights with sales and leadership teams. Conduct qualitative and quantitative market research, including direct customer calls. Analyse competitor offerings and feed into product development and positioning. Report monthly on subscriptions performance at board level. Collaboration & Corporate Contribution Work closely with sales, customer services More ❯

and motivated IT Support Services Apprentice to join our IT team. This is a fantastic opportunity to gain hands-on experience across three core IT support areas: the IT Service Desk, Deskside Support, and the Second Line Technical Team. You’ll be a key part of our customer-facing IT support function, helping staff resolve technical issues and … undertake a Level 3 Information Communications Technician Apprenticeship. Responsibilities: Provide first-line IT support to council staff via phone, email, and in person. Log, track, and resolve incidents and service requests using IT service management tools. Escalate unresolved issues to appropriate teams while maintaining ownership and communication. Assist with hardware and software installations, configurations, and troubleshooting. Maintain accurate … records of IT assets and service activities. Contribute to the creation of user guides and knowledge base articles. Participate in team meetings, training sessions, and service improvement initiatives. Support the procurement and disposal of IT equipment in line with council policies. What we offer: A structured 16-month apprenticeship programme with on-the-job training. A chance to More ❯

Officer Location - East Sussex Hourly Rate - 18 Duration - 3 Months initially Ir35 - Inside (Must use an umbrella company) We are seeking an Assistant ITS Support Officer to join our Customer Services Team within IT Services. This is a great opportunity to support staff and students by delivering a high-profile "Expert Helpdesk" service. About the Role You will contribute … to the day-to-day delivery and support of a wide range of ICT services, including incident management, service requests, and first-stage problem resolution. Working closely with colleagues across IT Services, you'll help ensure users have an excellent experience while making the most of our technology. Key Responsibilities Provide front-line IT support, advice, and guidance to … staff and students. Diagnose and resolve issues with devices, applications, networking, AV equipment, and collaboration tools. Record and track incidents and service requests, escalating when necessary. Maintain knowledge base articles and contribute to customer communications. Support continuous improvement through feedback and collaboration with the wider team. About You Strong communication and interpersonal skills with the ability to build More ❯

Officer Location - East Sussex Hourly Rate - £18 Duration - 3 Months initially Ir35 - Inside (Must use an umbrella company) We are seeking an Assistant ITS Support Officer to join our Customer Services Team within IT Services. This is a great opportunity to support staff and students by delivering a high-profile "Expert Helpdesk" service. About the Role You will contribute … to the day-to-day delivery and support of a wide range of ICT services, including incident management, service requests, and first-stage problem resolution. Working closely with colleagues across IT Services, you'll help ensure users have an excellent experience while making the most of our technology. Key Responsibilities Provide front-line IT support, advice, and guidance to … staff and students. Diagnose and resolve issues with devices, applications, networking, AV equipment, and collaboration tools. Record and track incidents and service requests, escalating when necessary. Maintain knowledge base articles and contribute to customer communications. Support continuous improvement through feedback and collaboration with the wider team. About You Strong communication and interpersonal skills with the ability to build More ❯

Specialist About the Job Due to continued growth, we are looking for talented Sales Specialists to join Ingram Micro working within our key vendor HPE. Our Sales Specialist are customer focussed and able to build strong relationships within the customer base. The training provided will enable you to obtain in-depth knowledge of HPE (Hewlett Packard Enterprise and … their relevant programmes, incentives, products, and services offered by our vendors, to enable you to provide the best-in-class service and advice to your customer base. What you can expect to be getting up to as a Sales Specialist Sell - primarily by telephone – products and services to current customers. Develop a strong knowledge of the relevant products … and service offered by the Vendors within the portfolio. Provide information on product and service offerings by the vendor. Become a Trusted Advisor for both internal and external customers Provide availability, discontinuation & special offers Provide pricing and quotations to customers Follow up on sales leads and opportunities Accurately manage, develop, and monitor deal progress. Maintain and improve on More ❯

Credit & Collections team. This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships. This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible … to negotiate settlements, payment plans, or other arrangements that optimise recovery. Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service. Analyse account data to identify trends, payment behaviours, and opportunities for process improvement. Provide regular reports and updates to management on collection performance and key risks. Maintain detailed … systems. Exceptional negotiation, communication, and analytical skills. Highly organised and detail-oriented, able to manage multiple priorities under pressure. Collaborative and professional approach with a commitment to delivering outstanding customer service. Proven ability to mentor or train others in a team environment. Multi-lingual fluency in German and English is Essential. What's on Offer Competitive salary and performance More ❯

Credit & Collections team. This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships. This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible … to negotiate settlements, payment plans, or other arrangements that optimise recovery. Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service. Analyse account data to identify trends, payment behaviours, and opportunities for process improvement. Provide regular reports and updates to management on collection performance and key risks. Maintain detailed … systems. Exceptional negotiation, communication, and analytical skills. Highly organised and detail-oriented, able to manage multiple priorities under pressure. Collaborative and professional approach with a commitment to delivering outstanding customer service. Proven ability to mentor or train others in a team environment. Multi-lingual fluency in French and English is Essential. What's on Offer Competitive salary and performance More ❯

Credit & Collections team. This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships. This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible … to negotiate settlements, payment plans, or other arrangements that optimise recovery. Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service. Analyse account data to identify trends, payment behaviours, and opportunities for process improvement. Provide regular reports and updates to management on collection performance and key risks. Maintain detailed … systems. Exceptional negotiation, communication, and analytical skills. Highly organised and detail-oriented, able to manage multiple priorities under pressure. Collaborative and professional approach with a commitment to delivering outstanding customer service. Proven ability to mentor or train others in a team environment. Multi-lingual fluency in Czech/Slovak and English is Essential. What's on Offer Competitive salary More ❯

an IT qualification in technical support. Role Provide 1st line email, phone, and remote support to our client’s base in the UK, Europe, Asia, and the US Visit customer sites/offices to troubleshoot, configure and implement various IT solutions and services. (UK) Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to … and Asia. (On-Call Rota) Be proactive. You should always look for opportunities to improve what we do, improve customers IT systems, and find smarter ways to deliver excellent service Maximize and promote system utilization by all users, providing relevant training where necessary Maintain documentation for all systems (hardware and software). To include all applications installed and network … topology/diagram Provide excellent service to all customers and be willing to go the extra mile Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard. You will also receive full training and support from the Just IT Apprenticeship team to increase your skills. Your training will include gaining a Level 3 IT qualifications Tech and digital professionals in More ❯

reps, managing data, liaising with customers, and making sure nothing slips through the cracks. What You'll Be Doing * Support the Sales Team: Prepare proposals, presentations, and contract documents.* Customer Focus: Handle queries, share info, and help resolve any issues that pop up.* Keep Things Moving: Process sales orders, track deliveries, and assist with invoicing.* Manage the CRM: Keep … customer records up to date and squeaky clean.* Reporting: Pull together sales figures and performance metrics to help guide decisions.* Team Coordination: Work closely with marketing, finance, and ops to keep everything aligned and on schedule. Who You Are * 1-3 years' experience in sales support, admin, or customer service.* Super comfortable using CRMs, Microsoft Office (especially Excel More ❯

following office-based induction process) Reporting to : Senior Project Technician About Us We re Cloud2Me a growing Managed Cloud Services provider that s passionate about people, technology, and exceptional customer service. From our humble beginnings to managing 400+ business IT systems, our mission has always been simple deliver cutting-edge tech wrapped in kind, competent, and efficient support, serving … the direct customer, MSP channel and SaaS vendors. We ve grown 40% year-on-year over the last two years, and we re looking for another talented, personable, and ambitious Infrastructure Engineer to join our friendly team in Redhill. The Role As an Infrastructure Engineer, you ll be responsible for maintaining, supporting, and improving our hosting and cloud platforms … resolving alerts and incidents efficiently. Assist with system upgrades, patching, and scheduled maintenance tasks. Deploy and configure virtual machines, storage, and network components. Collaborate with project teams to support customer migrations and onboarding. Maintain detailed technical documentation and update configuration records (CMDB). Troubleshoot complex issues across hardware, software, and networking layers. Participate in out-of-hours maintenance windows More ❯

following office-based induction process) Reporting to : Senior Project Technician About Us We’re Cloud2Me – a growing Managed Cloud Services provider that’s passionate about people, technology, and exceptional customer service. From our humble beginnings to managing 400+ business IT systems, our mission has always been simple – deliver cutting-edge tech wrapped in kind, competent, and efficient support, serving … the direct customer, MSP channel and SaaS vendors. We’ve grown 40% year-on-year over the last two years, and we’re looking for another talented, personable, and ambitious Infrastructure Engineer to join our friendly team in Redhill. The Role As an Infrastructure Engineer, you’ll be responsible for maintaining, supporting, and improving our hosting and cloud platforms … resolving alerts and incidents efficiently. Assist with system upgrades, patching, and scheduled maintenance tasks. Deploy and configure virtual machines, storage, and network components. Collaborate with project teams to support customer migrations and onboarding. Maintain detailed technical documentation and update configuration records (CMDB). Troubleshoot complex issues across hardware, software, and networking layers. Participate in out-of-hours maintenance windows More ❯