Customer Requirements Contracts

Customer Requirements
UK

The following table provides summary statistics for contract job vacancies with a requirement for Customer Requirements skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Requirements over the 6 months to 24 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
24 May 2024
Same period 2023 Same period 2022
Rank 213 191 342
Rank change year-on-year -22 +151 -26
Contract jobs citing Customer Requirements 468 777 655
As % of all contract jobs advertised in the UK 1.10% 1.38% 0.75%
As % of the Processes & Methodologies category 1.28% 1.53% 0.83%
Number of daily rates quoted 202 325 375
10th Percentile £205 £213 £263
25th Percentile £449 £400 £400
Median daily rate (50th Percentile) £525 £500 £475
Median % change year-on-year +5.00% +5.26% +7.47%
75th Percentile £630 £600 £628
90th Percentile £688 £650 £738
UK excluding London median daily rate £525 £475 £450
% change year-on-year +10.53% +5.56% +7.02%
Number of hourly rates quoted 94 251 54
10th Percentile £17.00 - £12.48
25th Percentile £25.50 £9.80 £15.20
Median hourly rate £47.83 £10.63 £45.07
Median % change year-on-year +349.95% -76.41% -5.12%
75th Percentile £65.00 £13.16 £54.08
90th Percentile - £63.00 £65.54
UK excluding London median hourly rate £62.50 £9.80 £45.14
% change year-on-year +537.76% -78.29% -4.97%

All Process and Methodology Skills
UK

Customer Requirements is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 36,577 50,687 79,377
As % of all contract IT jobs advertised in the UK 85.85% 89.72% 90.62%
Number of daily rates quoted 23,572 35,094 55,727
10th Percentile £300 £325 £345
25th Percentile £413 £438 £431
Median daily rate (50th Percentile) £525 £550 £535
Median % change year-on-year -4.55% +2.80% +8.08%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £500 £500 £485
% change year-on-year - +3.09% +9.98%
Number of hourly rates quoted 2,481 1,678 1,891
10th Percentile £12.75 £10.63 £12.50
25th Percentile £16.00 £15.73 £15.63
Median hourly rate £36.05 £36.13 £25.68
Median % change year-on-year -0.22% +40.67% +8.70%
75th Percentile £60.00 £65.00 £49.75
90th Percentile £72.50 £75.00 £65.00
UK excluding London median hourly rate £38.00 £35.00 £20.00
% change year-on-year +8.57% +75.00% -4.99%

Customer Requirements
Job Vacancy Trend

Job postings citing Customer Requirements as a proportion of all IT jobs advertised.

Job vacancy trend for Customer Requirements in the UK

Customer Requirements
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Customer Requirements.

Daily rate trend for Customer Requirements in the UK

Customer Requirements
Daily Rate Histogram

Daily rate distribution for jobs citing Customer Requirements over the 6 months to 24 May 2024.

Daily rate histogram for Customer Requirements in the UK

Customer Requirements
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Customer Requirements.

Hourly rate trend for Customer Requirements in the UK

Customer Requirements
Hourly Rate Histogram

Hourly rate distribution of jobs citing Customer Requirements over the 6 months to 24 May 2024.

Hourly rate histogram for Customer Requirements in the UK

Customer Requirements
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 24 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -2 415 £525 +5.00% 645
UK excluding London -13 329 £525 +10.53% 580
South East +31 135 £500 +20.26% 157
Work from Home +26 132 £485 -3.00% 188
London +50 93 £525 - 133
South West -32 56 £620 +3.33% 65
Midlands +31 46 £595 +19.00% 124
East of England +4 44 £600 +45.45% 72
North of England -9 39 £475 -5.00% 123
West Midlands +4 26 £672 +34.40% 80
North West +26 23 £481 -6.10% 70
East Midlands +34 20 £173 -51.75% 44
Scotland +9 17 £450 -13.46% 44
Yorkshire -27 15 £475 -5.00% 37
North East +11 1 £150 - 18

Customer Requirements
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (1.07%) Adobe Experience Manager
2 4 (0.85%) Microsoft Exchange
2 4 (0.85%) SAS
3 3 (0.64%) Apache Spark
3 3 (0.64%) SharePoint
4 2 (0.43%) Apache
4 2 (0.43%) CMS
4 2 (0.43%) IIS
4 2 (0.43%) WebLogic
4 2 (0.43%) WebSphere
5 1 (0.21%) Confluence
5 1 (0.21%) MTS
Applications
1 50 (10.68%) Microsoft Office
2 27 (5.77%) Microsoft Excel
3 21 (4.49%) Microsoft PowerPoint
4 5 (1.07%) Simulink
5 4 (0.85%) MS Visio
5 4 (0.85%) Windchill
6 2 (0.43%) FileZilla
7 1 (0.21%) AutoCAD
7 1 (0.21%) Revit
Business Applications
1 7 (1.50%) Dynamics CRM
2 4 (0.85%) Oracle EBS
2 4 (0.85%) SAP S/4HANA
2 4 (0.85%) Sparx Enterprise Architect
2 4 (0.85%) Workfront
3 3 (0.64%) SAP HCM
4 2 (0.43%) Distributed Ledger
4 2 (0.43%) SAP GTS
5 1 (0.21%) Aareon QL
5 1 (0.21%) Dynamics AX
5 1 (0.21%) MIS ActiveH
5 1 (0.21%) NEC Housing
5 1 (0.21%) NetSuite
5 1 (0.21%) OPENHousing
5 1 (0.21%) SAP SD
Cloud Services
1 38 (8.12%) Azure
2 24 (5.13%) SaaS
3 20 (4.27%) AWS
4 19 (4.06%) PaaS
5 16 (3.42%) Power Platform
6 14 (2.99%) Azure DevOps
6 14 (2.99%) IaaS
7 13 (2.78%) Google Workspace
8 8 (1.71%) Dynamics 365
8 8 (1.71%) OpenShift
9 6 (1.28%) GitHub
9 6 (1.28%) Microsoft 365
10 5 (1.07%) AWS Lambda
10 5 (1.07%) Entra ID
10 5 (1.07%) Power Automate
10 5 (1.07%) Serverless
11 4 (0.85%) Adobe Creative Cloud
11 4 (0.85%) OCI
11 4 (0.85%) OneDrive
11 4 (0.85%) Oracle Service Cloud
Communications & Networking
1 45 (9.62%) WAN
2 41 (8.76%) Firewall
3 37 (7.91%) LAN
4 34 (7.26%) Modbus
4 34 (7.26%) RS-422
4 34 (7.26%) RS-485
5 32 (6.84%) MPLS
6 30 (6.41%) Cisco Firepower
7 26 (5.56%) SSL
8 25 (5.34%) BGP
9 19 (4.06%) VPN
10 15 (3.21%) VoIP
11 10 (2.14%) DNS
11 10 (2.14%) PBX
12 9 (1.92%) DHCP
12 9 (1.92%) SDH
12 9 (1.92%) SD-WAN
13 8 (1.71%) SAN
13 8 (1.71%) WLAN
14 6 (1.28%) Internet
Database & Business Intelligence
1 12 (2.56%) Power BI
2 6 (1.28%) DB2
2 6 (1.28%) Oracle Reports
3 4 (0.85%) Amazon RDS
3 4 (0.85%) Big Data
4 3 (0.64%) Data Warehouse
4 3 (0.64%) Metadata
4 3 (0.64%) SQL Server
5 2 (0.43%) Amazon Athena
5 2 (0.43%) Elasticsearch
5 2 (0.43%) Hadoop
5 2 (0.43%) Pentaho
5 2 (0.43%) Relational Database
6 1 (0.21%) NonStop SQL
6 1 (0.21%) PostgreSQL
Development Applications
1 22 (4.70%) Rational DOORS
2 17 (3.63%) Git
3 9 (1.92%) Postman
4 8 (1.71%) NUnit
4 8 (1.71%) Visual Studio
5 7 (1.50%) Cypress.io
5 7 (1.50%) JIRA
6 4 (0.85%) Jenkins
7 3 (0.64%) webpack
8 2 (0.43%) Artifactory
8 2 (0.43%) Bitbucket
8 2 (0.43%) HP UFT
8 2 (0.43%) LoadRunner
8 2 (0.43%) Octopus Deploy
8 2 (0.43%) TeamCity
9 1 (0.21%) ERwin
9 1 (0.21%) JUnit
9 1 (0.21%) LabVIEW
9 1 (0.21%) MSI
9 1 (0.21%) PowerDesigner
General
1 124 (26.50%) Social Skills
2 81 (17.31%) Finance
3 44 (9.40%) Analytical Skills
3 44 (9.40%) Electronics
4 39 (8.33%) Telecoms
5 35 (7.48%) Public Sector
6 28 (5.98%) Marketing
6 28 (5.98%) Presentation Skills
7 21 (4.49%) Organisational Skills
8 20 (4.27%) Legal
9 18 (3.85%) Banking
10 13 (2.78%) Manufacturing
11 9 (1.92%) Aerospace
12 8 (1.71%) Investment Banking
13 7 (1.50%) Aeronautics
13 7 (1.50%) Documentation Skills
14 5 (1.07%) Inclusion and Diversity
14 5 (1.07%) Influencing Skills
15 4 (0.85%) Military
15 4 (0.85%) Publishing
Job Titles
1 158 (33.76%) Architect
2 53 (11.32%) Network Architect
3 40 (8.55%) Software Engineer
4 35 (7.48%) Solutions Architect
5 34 (7.26%) Network Engineer
6 33 (7.05%) ServiceNow Architect
7 31 (6.62%) Senior
8 30 (6.41%) Systems Engineer
9 28 (5.98%) Analyst
10 26 (5.56%) Consultant
11 25 (5.34%) C++ Software Engineer
12 23 (4.91%) Developer
13 19 (4.06%) Lead
14 16 (3.42%) Hardware Engineer
15 15 (3.21%) Support Engineer
16 13 (2.78%) Cisco Engineer
16 13 (2.78%) Cisco Network Engineer
16 13 (2.78%) Windows Engineer
17 11 (2.35%) Windows Support Engineer
18 9 (1.92%) Insight Analyst
Libraries, Frameworks & Software Standards
1 20 (4.27%) .NET
2 12 (2.56%) AngularJS
2 12 (2.56%) Web Services
3 7 (1.50%) .NET Framework
3 7 (1.50%) CSS
3 7 (1.50%) Entity Framework
3 7 (1.50%) GraphQL
3 7 (1.50%) LDAP
3 7 (1.50%) Microsoft Enterprise Library
3 7 (1.50%) Playwright
3 7 (1.50%) WCF
4 6 (1.28%) XML
5 5 (1.07%) React
6 4 (0.85%) Flash
6 4 (0.85%) POSIX
7 3 (0.64%) EDI
7 3 (0.64%) HTML
7 3 (0.64%) Middleware
7 3 (0.64%) Node.js
7 3 (0.64%) SOAP
Miscellaneous
1 45 (9.62%) Self-Motivation
2 15 (3.21%) Virtual Team
3 14 (2.99%) Driving Licence
4 13 (2.78%) Management Information System
5 12 (2.56%) CMDB
6 11 (2.35%) Data Centre
7 7 (1.50%) Algorithms
7 7 (1.50%) SCADA
8 5 (1.07%) PKI
9 4 (0.85%) Blackberry
9 4 (0.85%) Client/Server
9 4 (0.85%) Clustering
9 4 (0.85%) Data Protection Act
9 4 (0.85%) NVMe
9 4 (0.85%) Product Ownership
9 4 (0.85%) Video Conferencing
10 3 (0.64%) Cloud Native
10 3 (0.64%) EMC VNX
10 3 (0.64%) Foreign Exchange (FX)
10 3 (0.64%) Replication
Operating Systems
1 66 (14.10%) Windows
2 27 (5.77%) Windows 7
3 19 (4.06%) Linux
3 19 (4.06%) Windows 10
4 15 (3.21%) Unix
5 14 (2.99%) Windows Server
6 11 (2.35%) Red Hat Enterprise Linux
7 4 (0.85%) Apple iOS
7 4 (0.85%) Data ONTAP
7 4 (0.85%) Mac OS
7 4 (0.85%) Windows Vista
8 3 (0.64%) AIX
8 3 (0.64%) Solaris
9 2 (0.43%) Android
9 2 (0.43%) Windows Server 2003
9 2 (0.43%) Windows Server 2019
10 1 (0.21%) Windows Server 2016
Processes & Methodologies
1 102 (21.79%) Agile
2 99 (21.15%) ITIL
3 93 (19.87%) DevOps
4 56 (11.97%) Problem-Solving
5 55 (11.75%) Continuous Improvement
5 55 (11.75%) Software Testing
6 54 (11.54%) Network Design
7 52 (11.11%) ITSM
8 48 (10.26%) Software Engineering
9 43 (9.19%) TDD
10 42 (8.97%) Customer Service
10 42 (8.97%) Technical Leadership
11 41 (8.76%) Unit Testing
12 37 (7.91%) Continuous Integration
13 34 (7.26%) Pair Programming
13 34 (7.26%) Roadmaps
14 28 (5.98%) Network Management
15 27 (5.77%) Collaborative Working
16 26 (5.56%) Business Intelligence
16 26 (5.56%) CI/CD
Programming Languages
1 43 (9.19%) C#
2 37 (7.91%) C++
3 34 (7.26%) C
4 20 (4.27%) SQL
5 19 (4.06%) Python
6 17 (3.63%) Java
6 17 (3.63%) JavaScript
7 12 (2.56%) TypeScript
8 8 (1.71%) Perl
9 7 (1.50%) PowerShell
10 5 (1.07%) MATLAB
11 2 (0.43%) Bash
12 1 (0.21%) ABAP
12 1 (0.21%) Julia
12 1 (0.21%) Jython
12 1 (0.21%) VB
12 1 (0.21%) VBScript
Qualifications
1 177 (37.82%) Security Cleared
2 88 (18.80%) SC Cleared
3 60 (12.82%) Degree
4 48 (10.26%) DV Cleared
5 19 (4.06%) PMI Certification
6 18 (3.85%) Cisco Certification
7 17 (3.63%) PMP
8 14 (2.99%) APMP
9 12 (2.56%) Master's Degree
10 10 (2.14%) CCNP
11 8 (1.71%) HND
11 8 (1.71%) ITIL Certification
12 7 (1.50%) CCIE
12 7 (1.50%) TOGAF Certification
13 6 (1.28%) CCIE Data Center
14 5 (1.07%) AWS Certification
14 5 (1.07%) AWS Certified Solutions Architect
15 4 (0.85%) JNCIA
15 4 (0.85%) VMware Certified Professional (VCP)
16 3 (0.64%) CISSP
Quality Assurance & Compliance
1 51 (10.90%) SLA
2 11 (2.35%) PCI DSS
3 9 (1.92%) QA
4 8 (1.71%) Accessibility
5 7 (1.50%) Data Quality
6 5 (1.07%) NCSC
7 4 (0.85%) GRC
8 3 (0.64%) GDPR
8 3 (0.64%) ISO 9001
9 1 (0.21%) Disclosure Scotland
9 1 (0.21%) ISO/IEC 27001
System Software
1 16 (3.42%) Docker
2 14 (2.99%) Active Directory
2 14 (2.99%) Firmware
3 9 (1.92%) VMware Infrastructure
4 5 (1.07%) Microsoft App-V
5 4 (0.85%) BitLocker
5 4 (0.85%) GPFS
5 4 (0.85%) Hyper-V
5 4 (0.85%) NFS
5 4 (0.85%) Terminal Services
5 4 (0.85%) VMware ESXi
6 3 (0.64%) SRDF
7 2 (0.43%) Virtual Machines
Systems Management
1 25 (5.34%) Endace
2 18 (3.85%) SCCM
3 8 (1.71%) Control-M
3 8 (1.71%) Kubernetes
4 7 (1.50%) Terraform
5 5 (1.07%) Ansible
5 5 (1.07%) WhatsUp Gold
6 4 (0.85%) Microsoft Intune
6 4 (0.85%) Systems Management Server (SMS)
6 4 (0.85%) vCenter Server
6 4 (0.85%) Veritas Storage Foundation
6 4 (0.85%) vMotion
7 3 (0.64%) EMC TimeFinder
8 2 (0.43%) Grafana
8 2 (0.43%) NetBackup
8 2 (0.43%) Progress Chef
8 2 (0.43%) Prometheus
8 2 (0.43%) Puppet
8 2 (0.43%) Rancher
9 1 (0.21%) FortiGate
Vendors
1 82 (17.52%) Microsoft
2 77 (16.45%) Cisco
3 50 (10.68%) ServiceNow
4 39 (8.33%) Juniper
5 29 (6.20%) Fortinet
6 26 (5.56%) F5
7 24 (5.13%) Oracle
8 20 (4.27%) Google
9 17 (3.63%) SAP
10 16 (3.42%) HP
10 16 (3.42%) VMware
11 14 (2.99%) IBM
11 14 (2.99%) Salesforce
12 13 (2.78%) Nokia
13 10 (2.14%) Palo Alto
14 9 (1.92%) Infoblox
15 8 (1.71%) Computacenter
15 8 (1.71%) EMC
16 7 (1.50%) Informatica
16 7 (1.50%) Red Hat