SLA Contracts in the City of London

Service Level Agreement (SLA)
Central London > City of London

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 13 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
13 May 2024
Same period 2023 Same period 2022
Rank 93 141 136
Rank change year-on-year +48 -5 -8
Contract jobs citing SLA 34 32 54
As % of all contract jobs advertised in the City of London 1.57% 0.90% 1.27%
As % of the Quality Assurance & Compliance category 9.12% 6.96% 8.08%
Number of daily rates quoted 21 17 45
10th Percentile £200 £180 £174
25th Percentile £385 £213 £275
Median daily rate (50th Percentile) £530 £363 £513
Median % change year-on-year +46.21% -29.27% +22.02%
75th Percentile £650 £575 £585
90th Percentile £700 £675 £706
Central London median daily rate £530 £350 £513
% change year-on-year +51.43% -31.71% +25.00%
Number of hourly rates quoted 2 0 3
10th Percentile £16.60 - £18.25
25th Percentile £17.50 - £20.88
Median hourly rate £20.00 - £26.50
75th Percentile £22.50 - £44.75
90th Percentile £23.40 - £54.95
Central London median hourly rate £23.00 £25.00 £34.00
% change year-on-year -8.00% -26.47% +70.00%

All Quality Assurance and Compliance Skills
City of London

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for quality assurance or compliance skills.

Contract vacancies with a requirement for quality assurance or compliance skills 373 460 668
As % of all contract IT jobs advertised in the City of London 17.27% 12.88% 15.68%
Number of daily rates quoted 269 334 446
10th Percentile £363 £400 £355
25th Percentile £463 £500 £460
Median daily rate (50th Percentile) £550 £600 £563
Median % change year-on-year -8.33% +6.67% +8.17%
75th Percentile £650 £725 £650
90th Percentile £755 £838 £763
Central London median daily rate £550 £600 £550
% change year-on-year -8.33% +9.09% +6.28%
Number of hourly rates quoted 3 0 4
10th Percentile £16.78 - £19.13
25th Percentile £17.96 - £23.06
Median hourly rate £20.61 - £43.50
Median % change year-on-year - - +152.17%
75th Percentile £22.65 - £61.94
90th Percentile £23.46 - £62.28
Central London median hourly rate £23.40 £25.00 £41.50
% change year-on-year -6.40% -39.76% +140.58%

SLA
Job Vacancy Trend in the City of London

Job postings citing SLA as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for SLA in the City of London

SLA
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing SLA in the City of London.

Daily rate trend for SLA in the City of London

SLA
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing SLA in the City of London over the 6 months to 13 May 2024.

Daily rate histogram for SLA in the City of London

SLA
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing SLA in the City of London.

Hourly rate trend for SLA in the City of London

SLA
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (14.71%) Microsoft Exchange
Applications
1 3 (8.82%) Microsoft Excel
2 2 (5.88%) MS Visio
3 1 (2.94%) Microsoft Office
Business Applications
1 3 (8.82%) NEC Housing
Cloud Services
1 12 (35.29%) Power Platform
2 10 (29.41%) Microsoft 365
3 7 (20.59%) Azure
4 5 (14.71%) Dynamics 365
4 5 (14.71%) Power Automate
5 4 (11.76%) SuccessFactors
6 1 (2.94%) AWS
6 1 (2.94%) Entra ID
Communications & Networking
1 3 (8.82%) LAN
2 2 (5.88%) Structured Cabling
Database & Business Intelligence
1 6 (17.65%) SQL Server
1 6 (17.65%) SQL Server Integration Services
1 6 (17.65%) SQL Server Reporting Services
2 1 (2.94%) MongoDB
2 1 (2.94%) NoSQL
2 1 (2.94%) Power BI
2 1 (2.94%) Tableau
Development Applications
1 1 (2.94%) Git
General
1 11 (32.35%) Social Skills
2 8 (23.53%) Banking
3 7 (20.59%) Legal
4 6 (17.65%) Investment Banking
5 5 (14.71%) Analytical Skills
5 5 (14.71%) Finance
6 2 (5.88%) Organisational Skills
7 1 (2.94%) Financial Institution
7 1 (2.94%) Law
7 1 (2.94%) Public Sector
7 1 (2.94%) Retail
Job Titles
1 7 (20.59%) Consultant
2 5 (14.71%) Analyst
2 5 (14.71%) Architect
2 5 (14.71%) DevOps Manager
2 5 (14.71%) Solutions Architect
3 4 (11.76%) Dynamics 365 Architect
3 4 (11.76%) Dynamics 365 Solution Architect
3 4 (11.76%) SAP Consultant
4 3 (8.82%) Risk Consultant
5 2 (5.88%) Banking Analyst
5 2 (5.88%) Data Analyst
6 1 (2.94%) Data Centre Engineer
6 1 (2.94%) Data Technician
6 1 (2.94%) DV Cleared Network Engineer
6 1 (2.94%) Hardware Support Engineer
6 1 (2.94%) IT Engineer
6 1 (2.94%) Microsoft 365 Expert
6 1 (2.94%) Network Engineer
6 1 (2.94%) Operations Engineer
6 1 (2.94%) Pensions Analyst
Miscellaneous
1 4 (11.76%) Management Information System
2 2 (5.88%) Data Centre
2 2 (5.88%) Self-Motivation
2 2 (5.88%) Virtual Team
3 1 (2.94%) Analytical Mindset
3 1 (2.94%) Foreign Exchange (FX)
3 1 (2.94%) Reference Data
3 1 (2.94%) Smart Energy
3 1 (2.94%) SWIFT Messaging Network
3 1 (2.94%) Team-Oriented Environment
Operating Systems
1 4 (11.76%) Windows
2 2 (5.88%) Windows 10
3 1 (2.94%) Linux
3 1 (2.94%) Windows Server
3 1 (2.94%) Windows Server 2016
Processes & Methodologies
1 12 (35.29%) Customer Service
1 12 (35.29%) Problem-Solving
2 11 (32.35%) Case Management
3 9 (26.47%) Continuous Improvement
4 7 (20.59%) Agile
4 7 (20.59%) Data Analysis
5 6 (17.65%) DevOps
5 6 (17.65%) ETL
6 5 (14.71%) Contact Management
6 5 (14.71%) Workflow
7 4 (11.76%) User Acceptance Testing
8 3 (8.82%) Capacity Management
8 3 (8.82%) Change Management
8 3 (8.82%) ITIL
8 3 (8.82%) Risk Management
8 3 (8.82%) Test Scripting
9 2 (5.88%) ITSM
9 2 (5.88%) Project Management
9 2 (5.88%) Service Delivery
9 2 (5.88%) Service Management
Programming Languages
1 8 (23.53%) PowerShell
2 6 (17.65%) C#
2 6 (17.65%) T-SQL
3 5 (14.71%) SQL
4 1 (2.94%) C++
4 1 (2.94%) Java
4 1 (2.94%) Python
Qualifications
1 4 (11.76%) Degree
2 2 (5.88%) Computer Science Degree
3 1 (2.94%) DV Cleared
3 1 (2.94%) ITIL Certification
3 1 (2.94%) Security Cleared
Quality Assurance & Compliance
1 1 (2.94%) QA
System Software
1 6 (17.65%) Active Directory
Systems Management
1 1 (2.94%) Microsoft Intune
1 1 (2.94%) SCCM
Vendors
1 17 (50.00%) Microsoft
2 7 (20.59%) iManage
3 6 (17.65%) Cadence
4 4 (11.76%) SAP
4 4 (11.76%) ServiceNow
5 3 (8.82%) NEC
6 1 (2.94%) Alteryx
6 1 (2.94%) Computacenter
6 1 (2.94%) HP
6 1 (2.94%) IBM
6 1 (2.94%) Intapp
6 1 (2.94%) Snow