Period
to 19 January 2018

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Remedy ITSM over the 6 months to 19 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

BMC Remedy IT Service Management (ITSM)
England > London
6 months to
19 Jan 2018
Same period 2017 Same period 2016
Rank 598 523 454
Rank change year-on-year -75 -69 -20
Contract jobs citing Remedy ITSM 30 71 144
As % of all contract IT jobs advertised in London 0.065% 0.17% 0.33%
As % of the Business Applications category 0.88% 2.18% 4.15%
Number of daily rates quoted 21 45 71
London median daily rate £350 £363 £413
Median daily rate % change year-on-year -3.45% -12.12% +8.55%
10th Percentile £143 £206 £318
90th Percentile £575 £495 £538
England median daily rate £388 £375 £400
% change year-on-year +3.33% -6.25% +5.12%
Number of hourly rates quoted 0 2 2
London median hourly rate - £20.00 £17.50
Median hourly rate % change year-on-year - +14.29% +20.69%
England median hourly rate £11.71 £12.50 £17.50
% change year-on-year -6.32% -28.57% +29.63%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for business application skills.

All Business Application Skills
London
Contract vacancies with a requirement for business application skills 3,400 3,252 3,467
As % of all contract IT jobs advertised in London 7.32% 7.76% 7.84%
Number of daily rates quoted 2,238 2,199 2,087
London median daily rate £500 £450 £450
Median daily rate % change year-on-year +11.11% - -5.01%
10th Percentile £313 £315 £284
90th Percentile £675 £650 £650
England median daily rate £475 £450 £438
% change year-on-year +5.56% +2.86% -0.57%
Number of hourly rates quoted 10 17 29
London median hourly rate £28.25 £22.50 £32.50
Median hourly rate % change year-on-year +25.56% -30.77% +6.44%
10th Percentile £17.88 £5.00 £16.25
90th Percentile £35.43 £161.25 £100.00
England median hourly rate £19.50 £20.63 £30.00
% change year-on-year -5.45% -31.25% +13.04%

Remedy ITSM
Job Vacancy Trend in London

Job postings citing Remedy ITSM as a percentage of all IT jobs advertised in London.

Job vacancy trend for Remedy ITSM in London

Remedy ITSM
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Remedy ITSM in London.

Contractor daily rate trend for Remedy ITSM in London

Remedy ITSM
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Remedy ITSM in London over the 6 months to 19 January 2018.

Contractor daily rate histogram for Remedy ITSM in London

Remedy ITSM
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Remedy ITSM in London.

Contractor hourly rate trend for Remedy ITSM in London

Remedy ITSM
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the London region over the 6 months to 19 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West London - 4 £300 - 3
Central London -43 3 £488 +38.30% 2
South London -36 1 £85 -73.85%
Remedy ITSM
England

For the 6 months to 19 January 2018, IT contractor jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for Remedy ITSM.

1 30 (100.00%) Remedy
2 23 (76.67%) ITSM
3 22 (73.33%) BMC
3 22 (73.33%) ITIL
4 15 (50.00%) Service Management
5 13 (43.33%) Windows
6 10 (33.33%) ServiceNow
7 9 (30.00%) ITIL V3
8 7 (23.33%) Microsoft
9 6 (20.00%) CMDB
10 5 (16.67%) Apple
10 5 (16.67%) Asset Management
11 4 (13.33%) Knowledge Management
11 4 (13.33%) Finance
11 4 (13.33%) CA
11 4 (13.33%) Peregrine
11 4 (13.33%) Active Directory
11 4 (13.33%) ServiceCenter
11 4 (13.33%) Security Cleared
11 4 (13.33%) Analytical Skills
11 4 (13.33%) Chat Support
12 3 (10.00%) Windows Server
12 3 (10.00%) Data Centre
12 3 (10.00%) Incident Management
12 3 (10.00%) Windows 7
12 3 (10.00%) SC Cleared
12 3 (10.00%) SMS
12 3 (10.00%) Microsoft Office
12 3 (10.00%) Service Delivery
12 3 (10.00%) Retail

Remedy ITSM
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (10.00%) Microsoft Office
2 2 (6.67%) Microsoft Excel
3 1 (3.33%) Microsoft PowerPoint
Cloud Services
1 1 (3.33%) Mimecast
1 1 (3.33%) Office 365
1 1 (3.33%) OneDrive
Communications & Networking
1 3 (10.00%) SMS
2 2 (6.67%) LAN
2 2 (6.67%) WAN
3 1 (3.33%) Firewall
3 1 (3.33%) PBX
3 1 (3.33%) SNMP
3 1 (3.33%) Unified Communications
3 1 (3.33%) Wireless
Database & Business Intelligence
1 2 (6.67%) SQL Server
General
1 4 (13.33%) Finance
2 3 (10.00%) Retail
3 1 (3.33%) French Language
3 1 (3.33%) Telecoms
Job Titles
1 4 (13.33%) Desktop Support
1 4 (13.33%) Service Desk Engineer
2 3 (10.00%) Architect
3 2 (6.67%) Administrator
3 2 (6.67%) EPoS Engineer
3 2 (6.67%) Remedy Specialist
3 2 (6.67%) Support Engineer
4 1 (3.33%) Applications Engineer
4 1 (3.33%) Buyer
4 1 (3.33%) Consultant
4 1 (3.33%) Data Centre Specialist
4 1 (3.33%) Developer
4 1 (3.33%) Head of Service Management
4 1 (3.33%) ITSM Consultant
4 1 (3.33%) Lead Architect
4 1 (3.33%) Network Engineer
4 1 (3.33%) Procurement Administrator
4 1 (3.33%) Senior Consultant
4 1 (3.33%) Senior Remedy Consultant
4 1 (3.33%) Software Buyer
Libraries, Frameworks & Software Standards
1 1 (3.33%) .NET
1 1 (3.33%) JSON
1 1 (3.33%) REST
1 1 (3.33%) SOAP
1 1 (3.33%) XML
Miscellaneous
1 6 (20.00%) CMDB
2 4 (13.33%) Analytical Skills
3 3 (10.00%) Data Centre
4 2 (6.67%) EPoS
5 1 (3.33%) Data Protection Act
5 1 (3.33%) Management Information System
5 1 (3.33%) Private Cloud
Operating Systems
1 13 (43.33%) Windows
2 3 (10.00%) Windows 7
2 3 (10.00%) Windows Server
3 2 (6.67%) Windows 10
4 1 (3.33%) Linux
4 1 (3.33%) Windows Server 2008
4 1 (3.33%) Windows Server 2012
Processes & Methodologies
1 23 (76.67%) ITSM
2 22 (73.33%) ITIL
3 15 (50.00%) Service Management
4 9 (30.00%) ITIL V3
5 5 (16.67%) Asset Management
6 4 (13.33%) Chat Support
6 4 (13.33%) Knowledge Management
7 3 (10.00%) Incident Management
7 3 (10.00%) Service Delivery
8 2 (6.67%) Configuration Management
8 2 (6.67%) Network Monitoring
8 2 (6.67%) Service Design
8 2 (6.67%) Software Asset Management
8 2 (6.67%) Stakeholder Management
8 2 (6.67%) Time Management
8 2 (6.67%) Workflow
9 1 (3.33%) Defect Management
9 1 (3.33%) Email Filtering
9 1 (3.33%) IT Asset Management
9 1 (3.33%) People Management
Qualifications
1 4 (13.33%) Security Cleared
2 3 (10.00%) SC Cleared
3 1 (3.33%) ACMT
3 1 (3.33%) ITIL Certification
3 1 (3.33%) MCITP
3 1 (3.33%) Microsoft Certification
Quality Assurance & Compliance
1 2 (6.67%) SLA
System Software
1 4 (13.33%) Active Directory
2 1 (3.33%) Hyper-V
2 1 (3.33%) VMware Infrastructure
Systems Management
1 4 (13.33%) ServiceCenter
2 2 (6.67%) SCOM
2 2 (6.67%) SCOrch
3 1 (3.33%) AirWatch
3 1 (3.33%) BMC PATROL
3 1 (3.33%) SCCM
3 1 (3.33%) SolarWinds Orion
Vendors
1 30 (100.00%) Remedy
2 22 (73.33%) BMC
3 10 (33.33%) ServiceNow
4 7 (23.33%) Microsoft
5 5 (16.67%) Apple
6 4 (13.33%) CA
6 4 (13.33%) Peregrine
7 2 (6.67%) Capita
7 2 (6.67%) SolarWinds
8 1 (3.33%) Cisco
8 1 (3.33%) JD Edwards
8 1 (3.33%) McAfee
8 1 (3.33%) SAP
8 1 (3.33%) VMware