Service Desk Support
UK
The median Service Desk Support salary in the UK is £29,500 per year, according to job vacancies posted during the 6 months leading to 26 July 2024.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 26 Jul 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 759 | 763 | 1051 |
| Rank change year-on-year | +4 | +288 | -155 |
| Permanent jobs requiring a Service Desk Support | 83 | 124 | 224 |
| As % of all permanent jobs advertised in the UK | 0.092% | 0.15% | 0.13% |
| As % of the Job Titles category | 0.097% | 0.17% | 0.13% |
| Number of salaries quoted | 80 | 114 | 204 |
| 10th Percentile | £21,675 | £22,150 | £19,729 |
| 25th Percentile | £23,750 | £24,500 | £22,938 |
| Median annual salary (50th Percentile) | £29,500 | £27,500 | £27,000 |
| Median % change year-on-year | +7.27% | +1.85% | +12.50% |
| 75th Percentile | £36,500 | £35,000 | £33,750 |
| 90th Percentile | £36,550 | £50,875 | £42,425 |
| UK excluding London median annual salary | £28,625 | £27,250 | £25,000 |
| % change year-on-year | +5.05% | +9.00% | +8.70% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 85,709 | 74,085 | 167,386 |
| % of permanent jobs with a recognized job title | 94.83% | 91.81% | 95.50% |
| Number of salaries quoted | 58,134 | 51,472 | 87,435 |
| 10th Percentile | £30,000 | £32,500 | £32,500 |
| 25th Percentile | £40,000 | £43,800 | £43,750 |
| Median annual salary (50th Percentile) | £55,000 | £60,000 | £60,000 |
| Median % change year-on-year | -8.33% | - | +9.09% |
| 75th Percentile | £71,250 | £80,000 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £95,000 |
| UK excluding London median annual salary | £50,000 | £53,000 | £52,000 |
| % change year-on-year | -5.66% | +1.92% | +9.47% |
Service Desk Support
Job Vacancy Trend
Job postings that featured Service Desk Support in the job title as a proportion of all IT jobs advertised.
Service Desk Support
Salary Trend
3-month moving average salary quoted in jobs citing Service Desk Support.
Service Desk Support
Salary Histogram
Salary distribution for jobs citing Service Desk Support over the 6 months to 26 July 2024.
Service Desk Support
Top 15 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Support within the UK over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| UK excluding London | -48 | 69 | £28,625 | +5.05% | 11 |
| England | -28 | 58 | £26,000 | -5.45% | 8 |
| North of England | +11 | 21 | £24,500 | -10.91% | |
| South East | -2 | 17 | £28,500 | +14.00% | 3 |
| Northern Ireland | - | 14 | £35,000 | - | 2 |
| Yorkshire | +62 | 11 | £24,500 | -10.91% | |
| Work from Home | +29 | 11 | £29,500 | -9.23% | 3 |
| London | +54 | 10 | £34,700 | -0.86% | 1 |
| North West | -7 | 10 | £21,000 | -23.64% | |
| Wales | +34 | 6 | £28,750 | -4.17% | |
| East of England | -27 | 5 | £29,000 | +20.83% | 1 |
| East Midlands | -30 | 4 | £27,000 | -1.82% | 1 |
| Midlands | -30 | 4 | £27,000 | -1.82% | 2 |
| South West | -5 | 1 | £35,000 | +12.90% | 1 |
| Scotland | -43 | 1 | - | - | 2 |
Service Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 26 July 2024, Service Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Service Desk Support in the job title.
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Service Desk Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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