Service Desk Support
UK
The median Service Desk Support salary in the UK is £30,000 per year according to job vacancies posted during the 6 months to 6 May 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 6 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 803 | 827 | 1013 |
| Rank change year-on-year | +24 | +186 | -196 |
| Permanent jobs requiring a Service Desk Support | 107 | 153 | 225 |
| As % of all permanent jobs advertised in the UK | 0.11% | 0.15% | 0.14% |
| As % of the Job Titles category | 0.11% | 0.16% | 0.15% |
| Number of salaries quoted | 98 | 137 | 202 |
| 10th Percentile | £22,000 | £23,500 | £19,313 |
| 25th Percentile | £25,125 | £25,000 | £21,250 |
| Median annual salary (50th Percentile) | £30,000 | £30,000 | £26,375 |
| Median % change year-on-year | - | +13.74% | +6.14% |
| 75th Percentile | £36,500 | £36,500 | £32,000 |
| 90th Percentile | £42,500 | £46,150 | £41,250 |
| UK excluding London median annual salary | £28,750 | £27,500 | £24,000 |
| % change year-on-year | +4.55% | +14.58% | +3.23% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 93,479 | 94,643 | 151,222 |
| % of permanent jobs with a recognized job title | 94.63% | 91.52% | 96.08% |
| Number of salaries quoted | 67,031 | 59,595 | 85,375 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,611 |
| Median annual salary (50th Percentile) | £52,508 | £60,000 | £60,000 |
| Median % change year-on-year | -12.49% | - | +9.09% |
| 75th Percentile | £71,250 | £81,250 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £96,250 |
| UK excluding London median annual salary | £50,000 | £53,000 | £50,000 |
| % change year-on-year | -5.66% | +6.00% | +5.26% |
Service Desk Support
Job Vacancy Trend
Job postings that featured Service Desk Support in the job title as a proportion of all IT jobs advertised.
Service Desk Support
Salary Trend
3-month moving average salary quoted in jobs citing Service Desk Support.
Service Desk Support
Salary Histogram
Salary distribution for jobs citing Service Desk Support over the 6 months to 6 May 2024.
Service Desk Support
Top 16 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Support within the UK over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| UK excluding London | -35 | 86 | £28,750 | +4.55% | 11 |
| England | +40 | 82 | £27,596 | -8.02% | 8 |
| North of England | +64 | 32 | £24,500 | -10.91% | 2 |
| Yorkshire | +111 | 23 | £24,500 | -21.60% | 1 |
| South East | -5 | 23 | £28,500 | +3.64% | 3 |
| Northern Ireland | - | 18 | £35,000 | - | 3 |
| London | +101 | 16 | £35,000 | -4.76% | 1 |
| Work from Home | +39 | 14 | £28,750 | -17.86% | 5 |
| North West | +15 | 9 | £21,000 | -26.96% | 1 |
| Midlands | +12 | 6 | £26,250 | -4.55% | 1 |
| East of England | -1 | 4 | £27,548 | +14.78% | 1 |
| West Midlands | +26 | 3 | £26,500 | -11.67% | |
| East Midlands | -16 | 3 | £22,000 | -20.00% | 1 |
| Wales | +10 | 1 | £28,750 | +15.00% | 2 |
| South West | -38 | 1 | £35,000 | +20.69% | |
| Scotland | -64 | 1 | - | - |
Service Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 6 May 2024, Service Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Service Desk Support in the job title.
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Service Desk Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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