426 to 450 of 1,175 Customer Service Jobs in England

First Line Service Desk Analyst - 12 Month FTC Location: Newcastle Salary: £27 - £30k 9-5 Day Shifts Join a global organisation headquartered in the vibrant heart of Newcastle as an IT First Line Service Desk Analyst. This role is your chance to be part of a dynamic … colleagues across the entire infrastructure via phone, email, walk-up, and chat. Collaborate with the wider IT team to resolve issues and improve service delivery. Log all interactions on Service Now with concise notes, ensuring accurate assignment of tickets. Act as a communication bridge between customers ...

experienced Field Service Engineer looking for a varied role where no two days are the same? This well-established technology provider supports businesses across a range of sectors, and due to continued growth, they're looking to recruit a customer-focused Field Service Engineer to join their … successful service team. This is an excellent opportunity for a technically minded engineer with strong fault-finding skills and a passion for delivering exceptional customer service. You'll be responsible for installing, maintaining and repairing a variety of business-critical technologies while building strong relationships with customers across ...

Field Service Supervisor - Lead Engineer Nurse Call, Intruder, CCTV, Access Control or Telecoms experience HYBRID Southeast of England - Kent, Surrey, Sussex, Hampshire, South London The Role As a Field Service Supervisor, you will be predominantly home based, supporting a team of regional engineers who provide repair and maintenance … service covered by service contracts. You will ensure we deliver first class customer service, whilst balancing customer needs, commercial considerations and the company's reputation. Responsibilities include: Support & manage the day-to-day operation of a team of Service Engineers, including the on-call ...

expertise. Unique in the industry, Reliance High-Tech/Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with … highest stakes, and always with integrity and customer focus A 1st Line Service Desk Analyst acts as the Single Point of Contact (SPOC) for all Incidents, Service Requests, and Events relating to electronic security systems. Operating within Service Desk framework, the role ensures issues are logged ...

technology, systems and integrations that support EF English Live’s commercial operations, including e‐commerce, Salesforce and sales technology, marketing and omnichannel platforms, customer‐facing business systems, and the integration and configuration of the Efekta platform for our customers. Product ownership remains with the business and relevant product teams. … commercial plan, and understood across the SLT and key teams. A functioning e‐commerce capability live in priority markets, integrated with Salesforce, payments and customer operations, while preserving telesales performance. AI‐enabled capabilities deployed across key customer, commercial and operational journeys, delivering measurable improvements in conversion, revenue ...

Account Managers, suppliers and internal teams to support the full sales lifecycle. The role would suit someone with experience in sales support, inside sales, customer support, quotations, order tracking, supplier coordination or commercial administration within an IT, technology, reseller, distribution, managed services or customer-focused environment. You will … supporting customer engagement, preparing quotations, coordinating pricing and supplier information, maintaining CRM accuracy and helping ensure customers receive a responsive, professional and efficient service. Benefits £30,000 £40,000 basic salary Bonus/commission scheme Manchester office-based role (hybrid options post successful probationary period) Pension Career progression Training ...

Technical Customer Success Analyst role - Leading UK Business Saas Software Company - Bristol - Up to £35k Stratospherec LTD are delighted to be recruiting for a talented Technical Customer Success Analyst with a strong customer service background to join a growing team in central Bristol. They are based … used by national clients across the globe. You will work closely with customers where required, but your primary responsibility will be supporting the wider Customer Success team by investigating technical issues, configuring customer environments, producing reports, assisting with integrations and ensuring implementations run smoothly. The role is ideal ...

play a pivotal role within the Microlise Group, ensuring a speedy and professional response to issues and incidents, whilst delivering the highest level of customer support. We have an exciting opportunity for a Technical Support Engineer, to support the Service Desk team with exceptional customer service … whilst providing expert first line support to our customers. This is a great opportunity for someone looking to get into the world of technical customer support. We are invested in developing our people, and with our swarm approach to resolving incidents, you will get the chance to learn ...

experience.This role is ideal for someone with prior IT support experience who is keen to further develop their technical expertise within a fast-paced, customer-focused environment. Role Overview As part of the End User Compute team, you will be responsible for supporting the day-to-day delivery … services across the business. You will diagnose and resolve technical issues, manage service requests, and contribute to continuous improvements in IT support services. Key Responsibilities Act as a primary point of contact for end user incidents and service requests Provide support across desktops, laptops, mobile devices, printers, telephony ...

Head of Customer Activation/Implementation We are working with a leading software business that is looking for a senior customer delivery leader to head up its implementation function, covering implementation, data migration, programme management and project management. This is a key leadership role focused on ensuring customers … smoothly, efficiently and to a consistently high standard. The successful candidate will be responsible for improving delivery processes, leading high-performing teams, and ensuring customer projects are delivered on time, within budget and with strong customer satisfaction. The Role As Head of Implementation, you will lead and develop ...

improving performance, reducing downtime and increasing energy efficiency. This is an opportunity to join a forward-thinking, collaborative engineering environment where technical expertise and customer-focused problem solving are highly valued. Responsibilities Technical Support & Application Engineering Provide pre-sales and post-sales technical support for motor control products, including … soft starters, motor control, and motor protection solutions Review customer applications and specifications, recommending appropriate technical solutions Support customers, distributors, and sales teams with product selection, commissioning guidance, troubleshooting, and application advice Respond to technical enquiries promptly and professionally, ensuring high levels of customer service Deliver technical ...

ABOUT US At Argon, we are passionate about transforming how organisations in the private and public sectors leverage technology. As a customer-focused, multi-discipline service provider, our approach is rooted in building long-term partnerships. We listen closely, understand your goals, and deliver bespoke solutions that optimise … cutting-edge innovations from one of the worlds leading technology companies, ensuring our customers benefit from the very latest advancements supported by industry-leading service operations. By working with a network of world-class technology partners, Argon delivers secure, reliable, and future-ready solutions tailored to the unique needs ...

Title: Service Assurance & Support Coordinator Location: Reading (Hybrid) About the Role We are looking for a proactive and technically capable Service Assurance & Support Coordinator to take ownership of in-life service performance across our subscriber base. This role is focused on service assurance, fault coordination, incident … management, and operational support, ensuring that customer services remain stable, issues are identified and resolved quickly, and service-impacting incidents are managed effectively from diagnosis through to resolution. Take ownership of in-life service assurance across broadband and connectivity services Manage and progress faults, incidents, and service ...

Huge growth potential and a scaling business Do you have experience in a Software Support or Application Support role? Do you have a customer first approach to resolving customer issues? Do you want to join a scaling business that's just received significant investment? Our client … collaborative, fast-paced team of professionals that utilizes their technical expertise and advanced product knowledge to provide innovative solutions to a growing customer base. The products are critical to the success of our customers’ business operations and they depend on the this support team to be responsive, creative ...

alongside experienced engineers and consultants to provide technical support to our customers. You will gain exposure to a wide range of technologies, develop valuable customer service skills and build practical experience across helpdesk support, Microsoft cloud technologies, networking and IT infrastructure. Whilst the role is primarily remote based … will occasionally be required to visit customer sites across the East of England and surrounding areas to assist with installations, support visits and project work. Your responsibilities will include: Helpdesk & Customer Support: Providing first-line technical support via telephone, email and remote support tools Logging, updating and managing ...

Experienced Administrative IT Assistant - Customer Connectivity – Major Accounts department Who we are: ALTEN, an engineering and technology consultancy, We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and naval, Automotive, Rail and mobility, Energy and environment, Life … customers' development strategies as well as their technological and sustainability transformation ALTEN Ltd is looking for an Experienced Administrative IT Assistant to join our Customer Connectivity – Major Accounts department in Derby, UK. This is a fantastic chance to be part of a fast-growing company with strong core values ...

DSPT), while helping to develop sustainable in-house expertise and reduce reliance on external resources. The role supports flexible working arrangements and participates in service coverage between 8am and 6pm. Main duties of the job As the Digital MCM Engineer, you will provide specialist support for the Trust … managing patch compliance Experience troubleshooting complex endpoint issues across multi-vendor environments Strong PowerShell scripting experience for automation and administration Experience using IT Service Management systems (e.g. Fresh Service, ServiceNow) Experience working within ITIL frameworks (incident, problem, change management) Desirable Experience working in an NHS or regulated healthcare ...

cloud, connectivity and cyber security services to businesses across the UK. They support thousands of customers nationwide and are recognised for their excellent customer service, collaborative culture and commitment to employee development. The Opportunity The Internal Account Manager will work closely alongside an External Account Manager to support … customer relationships, drive revenue growth and ensure an exceptional client experience. This role acts as the primary internal contact for customers, managing quotations, order processing, account administration and day-to-day customer enquiries. You'll work across multiple internal departments to ensure customer requirements are delivered efficiently ...

join a growing technical support team within the heating industry. This is a varied role where you'll provide expert technical support to installers, service engineers, merchants and customers, helping to diagnose faults, resolve technical issues and deliver an excellent customer experience. If you have a strong background … domestic heating systems, enjoy solving technical problems and take pride in delivering first-class customer service, we'd like to hear from you. The Role Working as part of a knowledgeable Technical Helpdesk team, you will provide both pre-sales and after-sales technical support across ...

post-sales technical enquiries, including fault finding, product information, and spare parts support for installers and field engineers Take ownership of technical and service-related enquiries from installers Develop a strong understanding of the service department and collaborate with wider teams, including field service engineers, customer service, warranty, and sales Identify emerging issues and trends, escalating them to Technical Services and Product Management teams Provide feedback from field activity to support the development of training materials Stay up to date with relevant industry standards, British Standards, and Building Regulations Support installers with industry regulations ...

desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping … written Be able to think out of the box, providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance/SC clearance capable is a big advantage. Windows Server ...

exciting opportunity has opened for an experienced IT Service Desk Engineer to join a dynamic IT team in the Lincoln office. Regular travel to other office locations is expected, so having access to personal transport is beneficial but not essential. THE ROLE: As an IT Service Desk Engineer … department. You will provide timely updates and ensure issues are handled with the appropriate priority and attention. This role requires strong customer service skills, the ability to communicate solutions clearly and confidently, and a broad technical knowledge across various technologies and products. Key responsibilities: - Provide professional, courteous support ...

Role: 1 Line IT Service Desk Engineer Onsite: 5 days Contract Role: 3 months Location: Bolton Salary/Package: £140pd - £180 pd - PAYE About the job Our client are the UK's largest independent provider of high-quality special needs education, empowering every child to thrive through personalised learning … opportunity. They are looking for a dedicated and customer-focused 1st Line IT Service Desk Engineer to join their Central IT Team. You'll provide responsive, high-quality technical support across our offices and schools ensuring colleagues are equipped with the tools they need to deliver exceptional outcomes ...

Days per Week) Location: Greater London This is an excellent opportunity for an experienced IT Support professional who enjoys working in a highly visible, customer-facing environment. As a Workplace Technology Engineer, you will be a key point of contact for end users, delivering high-quality technical support … support, field services and end-user computing support , resolving technical issues, managing hardware deployments, supporting workplace technologies and contributing to ongoing IT projects and service improvements. Key Responsibilities Provide 1st and 2nd line technical support to users across the organisation. Troubleshoot and resolve hardware, software, networking and connectivity issues. ...

System Service Representative - Customer Engineer Location: Hitchin Hours: Full Time Pay: £30,000( Gross) a shift allowance of £14,000 per year (paid £1,166.67 per month before tax and deductions ) Join Our Client's Reputed Team! Our client is hiring for a friendly and professional System Service Representative to join their Customer Engineering team. This is a fantastic opportunity to develop your technical support skills across a variety of multi-vendor hardware platforms, including servers, storage, network equipment, and more. What you'll be doing: * Providing hardware installation and break-fix support for diverse ...