476 to 500 of 1,040 Customer Service Jobs in England

time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. … Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated ...

DHCP, Group Policy, and DFS Assist with IT projects, system upgrades, and office moves What You’ll Bring Experience in IT support or service desk roles Strong Microsoft environment knowledge (Windows 10/11, Microsoft 365, Windows Server) Good understanding of PC hardware and basic networking Experience with ticketing … systems (desirable) Relevant certifications (CompTIA, MCP) are a bonus Skills Excellent communication and customer service Proactive, hands-on approach Strong multitasking and prioritisation abilities Willingness to learn and develop Benefits Life insurance Cashback healthcare plan Retail and high street discounts Additional enhanced benefits with service ...

mobile devices, and printers Support enterprise messaging and unified communications systems Assist in maintaining backups, documentation, and core server infrastructure Ensure IT incidents and service requests are resolved efficiently Provide remote support to additional offices and travel between sites when required Deliver occasional out of hours and weekend support … supporting both physical and virtual environments Good understanding of Microsoft server and desktop technologies Experience with Active Directory and user administration Excellent communication and customer service skills Ability to manage and prioritise workloads effectively Strong attention to detail and documentation skills Flexible approach with willingness to support multiple ...

delivered within time and budget Manage multiple and changing priorities daily Coordinate third party to troubleshoot issues Describe and reinforce skills to provide exceptional service Provide technical assistance, guidance to business partners and work with internal experts and vendors to provide best solution to business needs Configure, install, monitor … ticketing system and work through them accordingly Good knowledge of Oracle Database structures and Reporting Key Competencies of the Technical Support Analyst: Demonstrate strong customer service attitude Solid communication skills Organised and has efficient time management skills Strong attention to detail Ability to work interdepartmentally Exercise strong critical ...

+ holiday accrual Looking for a role where you can genuinely make a difference to people's lives? This is more than customer service. You'll support people through important, often emotional decisions, providing clarity, reassurance, and expert guidance when they need it most. Joining a fast-growing, purpose … driven tech business, you'll own the full customer journey from first conversation to completion. You'll combine empathy with commercial awareness to help customers make confident decisions. What You'll Do Support customers via phone, email, and chat Lead consultative, human conversations (no scripts) Guide decisions with empathy ...

This role is ideal for someone with strong desktop support and workplace engineering experience who enjoys working onsite, resolving technical issues, and delivering excellent customer service within a professional IT environment. Key Responsibilities Complete assigned technical tasks within agreed timeframes Support internal and external project delivery activities Carry … BitLocker, NTFS permissions, and endpoint security Familiarity with Microsoft Outlook, Exchange, and collaboration tools Experience using ITSM tools such as ServiceNow Excellent communication and customer-facing skills Requirements Must be eligible for UK Security Clearance (SC) Applicants should have lived continuously in the UK for the last 5 years ...

high-tech video wall technology, creating cutting-edge learning environments across the campus. Working closely with stakeholders and technology partners, you will help drive service excellence, continuous improvement and innovation across the University. The role also offers the opportunity to influence AV standards, support service development initiatives, deliver … user training, and contribute to wider IT and University projects in a fast-paced and forward-thinking environment. We are looking for a customer-focused AV professional with excellent communication skills, strong technical expertise, and a passion for delivering outstanding user experiences through technology. The successful applicant will have ...

Role: Customer Support Advisor - Italian and Spanish speaking Industry: SaaS (Software Solutions) Location: Remote Salary: up to £35,000 basic salary + benefits Working for an internationally recognised brand within the hospitality and property management industry, our client provides end to end software solutions to manage complex businesses, right … from individual Air B&B property up to multi-site international hotel chains. We are currently looking for a Customer Support Advisor who'll assist our customers for the Iberia and Italy market. This is an important position focused on customer support. The team has exposure to work ...

client specialises in delivering tailored telecommunication services across the UK to clients of all sizes. Partnering with industry-leading vendors, they prioritize customer service by simplifying complex telecom concepts and providing clear solutions. Their offerings include connectivity, cloud services, hosted voice, and IT support, all designed to address … client challenges and deliver optimal value. Role Description The day to day role, will involve contract scrutiny, customer contact and ordering services as specified from the relevant suppliers via CRM system within agreed SLAs. The role will also involve the management and coordination of order workloads, progress reports ...

passionate about technology, great with people, and ready to kick-start a career in IT support? Our client, an established Managed Service Provider (MSP) with over 20 years of industry expertise, is looking for a motivated Business IT Support Engineer Apprentice to join their growing team. This … genuinely passionate about IT. You’ll thrive in this role if you: Have a strong interest in IT support and troubleshooting Have great communication, customer service, and problem-solving skills Enjoy learning new technologies and working in a fast-paced technical environment Are organised, confident, and have ...

getting stuck on the same tickets every day? If so, this could be an excellent next step. We are working with a growing Managed Service Provider based in Whitstable that supports a wide range of SME clients across Microsoft 365, cloud, networking, and modern workplace technologies. They are looking … important. What they are looking for Experience within a 1st Line or 2nd Line IT support role MSP experience would be highly beneficial Strong customer service and communication skills Good troubleshooting ability and willingness to learn Organised and comfortable managing support tickets Somebody professional, reliable, and helpful Full ...

Support Temp (c5 Months)Norwich – Outskirts | On-siteI’m supporting a growing, international organisation looking for an IT Service Desk Analyst to provide interim support within a busy and collaborative IT team. This is a hands-on role focused on delivering day-to-day IT support across a multi … phone, Teams and walk-ups Troubleshoot hardware, software and end-user issues across laptops, mobile devices and applications Monitor and manage tickets within a service desk system, ensuring SLAs and response times are met Set up and configure new user devices and accounts Work closely with wider IT teams ...

business operates through a highly collaborative carrier model, making this a critical strategic leadership role focused on carrier partnerships, network optimisation, transport procurement, and customer delivery excellence. This is an outstanding opportunity for a commercially astute transport leader with strong market relationships, deep operational expertise, and the ability … build scalable transport solutions through external carrier networks in a fast-paced, customer-centric logistics environment. The Role: The Head of UK Transport Network and Carrier Management will play a pivotal role in overseeing end to end operations, leading multi-site UK external Transport operations. Your responsibilities will include ...

experienced Deskside Technician to provide hardware and software support both remotely and on-site, ensuring services are delivered in line with agreed Service Level Agreements (SLAs). This role requires flexibility, with core hours spent supporting users across customer environments. Key Responsibilities Replace desktops, laptops, and monitors … role Proven ability to diagnose and repair desktops and laptops Good understanding of networks and Windows environments Relevant accreditations are desirable Personal Attributes Strong customer service and communication skills Team player with a flexible and cooperative approach High attention to detail and strong organisational skills Ability to work ...

accounts, and permissions Escalate complex issues to 2nd Line/3rd Line support where required Maintain accurate documentation and system records Deliver clear, professional customer service at all times Skills & Experience Previous experience in a 1st Line Support Engineer , IT Support, or Service Desk role (or strong … experience) Good working knowledge of Windows OS and Microsoft 365 Basic understanding of networking, Active Directory, and user management Strong communication skills and a customer-focused approach A desire to learn, develop, and progress beyond 1st Line Support Engineer level What’s on Offer £27,000 base salary Annual ...

stakeholders, including sponsors and partners Support the delivery of in-person events alongside field teams Develop and maintain event policies, guidance, GDPR compliance and customer processes Maximise income generation, lead generation and member retention through events Handle event-related enquiries and complaints with a focus on excellent customer service Monitor, analyse and report on event performance and KPIs Manage budgets in line with departmental requirements About You You are a strategic thinker with strong leadership capability and a passion for delivering high-quality events and customer experiences. Essential experience and skills: Proven experience delivering ...

FRENCH SELECTION (FS) French or Spanish speaking Customer Support Location: Runcorn Salary: £27,500 Ref: 1209FS To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 1209FS The Company: Very well-established company with many different operations. Main duties … Provide technical support to service users The Role: - Answer customer enquiries in real time - Diagnose and resolve faults across the network - Maintain and monitor equipment and systems, carrying out routine checks and incident response - Document and communicate technical issues clearly, using ticketing/monitoring tools - Liaising with internal ...

join a supportive and forward-thinking technology consultancy based in Central London. As a Junior Cyber Security Consultant/Analyst you will support professional service clients with cyber security audits, Microsoft 365 and Azure security controls, security compliance and cloud-based risk management. You will work across Cyber Essentials … relationships. The successful Junior Cyber Security Consultant/Analyst will combine technical knowledge with excellent communication skills, delivering high-quality consultancy, security reporting and customer-focused support within a fast-paced managed services environment. DUTIES Your duties as a Junior Cyber Security Consultant/Analyst will include: Conducting Security ...

keen to find someone who can quickly integrate into the team and provide high-quality frontline IT support.The successful candidate will be hands-on, customer-focused, and confident supporting a variety of users and systems within a busy IT environment. Key Responsibilities: Provide 1st line IT support for: Microsoft … accounts and mailboxes Monitor Rubrik backups and assist with data restores Ensure all support calls are: Logged correctly Updated regularly Categorised appropriately within the Service Desk system Escalate incidents to relevant teams where required Build and configure devices using Microsoft Intune (training provided) Essential Qualifications & Experience Minimum 2 years ...

extended account team from across the UK business, responsible for ensuring delivery teams consistently deliver to our clients with excellent levels of service whilst also delivering expected commercial outcomes.You will lead engagement across the Digital Services Directorate along with a broad array of stakeholders, partners and third-party supply … work and growth strategies aligned to UK&I and Transportation Business Unit objectives.* Work closely with Market Directors, Operations Directors, Client Directors and Service Leads to translate strategy into executable win plans and campaigns.* Maintain a forward-looking understanding of policy, funding, client priorities and market trends affecting strategic ...

portfolio of assigned customers and proactively ensuring the achievement of sales target on a daily, monthly and quarterly basis. You will liaise between your customer base and internal teams to ensure the timely and successful delivery of our products and solutions according to customer needs. You will … SMART objectives. Communicate and articulate our value proposition and strategy to prospects and customers to differentiate us from its competitors. Maintain high levels of customer service ensuring that we remain a valued and key supplier. Always act as an ambassador and representative to ensure a professional image ...

This role is responsible for ensuring seamless integration of systems and processes, delivering projects on time and within budget, and maintaining high levels of customer satisfaction. It requires strong stakeholder management, financial oversight, and the ability to manage complex projects under pressure. Key Responsibilities Lead end-to-end client … forecasts, and financial performance Ability to manage risks, resolve conflicts, and facilitate decision-making Strong organisational, planning, and time management skills Excellent communication and customer service skills Ability to lead cross-functional teams and manage competing priorities Technical Knowledge Good understanding of IT infrastructure, cloud technologies, and service ...

essential Basic networking knowledge, including routers, switches, firewalls, VoIP, LAN/WAN Strong written and verbal communication skills Confident telephone manner and customer service approach Methodical problem-solving skills Excellent organisation and time management Ability to work well within a team Positive, flexible, and proactive attitude Willingness … learn new technologies and pursue ongoing training The Role: Providing remote and customer-facing technical support Logging, troubleshooting, and resolving customer faults Monitoring internal systems and responding to service issues Supporting technical administration for connectivity and voice products Assisting with internal systems and LAN equipment Recording ...

Cloud & Infrastructure Engineer Excellent opportunity for an experienced MSP Engineer looking to work across modern Azure and cloud-first environments within a growing Managed Service Provider. Full-time, permanent position based in Chelmsford, Essex, offering a competitive salary dependent on experience. Mixture of 3rd Line support, infrastructure projects, cloud … migrations, and client-facing project delivery. To apply, please email Who is the client? Our client is a growing Managed Service Provider based in Essex, delivering IT support, cloud, cybersecurity, and infrastructure solutions to a broad range of UK clients. They have built a strong reputation for technical excellence ...

Harrison Scott Associates is seeking a Head of Client Services to lead a large team and define customer experience strategies. This high-impact role requires a proven track record in customer service, collaboration with sales and technology, and a strong analytical mindset. Candidates should possess the ability … inspire teams and navigate change effectively, as well as a passion for delivering exceptional customer outcomes. This is a unique opportunity to influence customer experience at a board level within a successful business. #J-18808-Ljbffr ...