476 to 500 of 1,354 Customer Service Jobs in England

experience with Active Directory, Group Policy, remote access solutions and software deploymentDetailed knowledge and experience installing, troubleshooting and managing desktop hardware;Relentless dedication to customer serviceWorks with minimum supervision, proactively follows up on outstanding issues/ticketsAbility to handle multiple tasks with changing priorities and capable to handle frequent ...

strategy for the Universal Banking portfolio, working closely with Product Managers, banking clients, Sales, GSC, Partner teams and internal technology teams to generate customer and business value. The role is focused on turning emerging AI opportunities into clear product priorities, practical use cases, market-ready propositions and measurable outcomes. … shaping and driving the AI innovation agenda across Universal Banking, including core banking, lending, payments, digital, and analytics solutions.The role operates across product strategy, customer engagement, sales enablement, partnerships, and delivery execution. It requires an individual who can translate market demand, client challenges, and product roadmaps into a clear ...

London Consulting fluent:cx Role Your new workday: As a Salesforce Consultant specialising in Service Cloud, you will work closely with clients to transform their customer service operations using Salesforce’s industry-leading tools. You’ll play a key role in designing, configuring, and delivering tailored solutions … that improve efficiency, customer satisfaction, and Agent productivity. You’ll support a wide variety of clients across industries, helping them get the most out of Service Cloud’s powerful capabilities. Tasks How you help us make digital transformation tangible: Implement features such as Case Management, Omni-Channel Routing ...

ServiceNow across a number of key processes including Lead to Order, Project to Value, Order to Cash and Request to Resolve. The OneAdvanced IT Service Management team support the platform in service. The core elements are; platform, integration hub, Portal, CSM, ITSM and ITOM. We are currently seeking … eligible for a flexible working schedule that allows for a hybrid and in-office presence. You will work closely with the IT Service Desk, and cross functional business teams. Responsibilities Performing intermediate to advanced level development tasks within the ITSM/CSM/ITOM applications within the ServiceNow platform ...

smaller, friendly but integral team within the business. The main purpose of the role is to maintain the asset data that underpins the customer portfolio to maximise revenue and to resolve customer queries. This is mainly a back-office role, most of the customer queries are received … email, then it is the Asset Analysts job to provide a solid front-line service for the meter and network services. Maintain the asset data and ensure the meter databases and industry registers are accurate through reporting and reconciliations. Track and recover meter assets that have been removed from ...

handling 2nd line technical support queries using telephone and remote-based tools. You will work within SLAs, use the Helpdesk Management System and attend customer sites as required. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard … Salary up to £40k depending on experience Private Medical Healthcare Private Dental Cover Enhanced holiday entitlement based on length of service Company social events Free parking Opportunity to work with a wide range of technologies and develop your skills Key responsibilities for the 2nd Line Engineer: 2nd line technical ...

Opportunity We are currently recruiting for experienced Field Service Engineers to provide hands-on hardware support across the Liverpool area. This is a mobile, customer-facing role working on behalf of a major technology services provider, supporting Lenovo products across customer sites. You will be responsible … visiting customer locations to complete hardware repairs on Lenovo laptops, desktops and other IT equipment. The role is largely independent, so we're looking for engineers who are comfortable managing their own workload, travelling between sites and providing a professional customer experience. Lenovo's support team will generally ...

Opportunity We are currently recruiting for experienced Field Service Engineers to provide hands-on hardware support across North and North West London. This is a mobile, customer-facing role working on behalf of a major technology services provider, supporting Lenovo products across customer sites. You will … responsible for visiting customer locations to complete hardware repairs on Lenovo laptops, desktops and other IT equipment. The role is largely independent, so we're looking for engineers who are comfortable managing their own workload, travelling between sites and providing a professional customer experience. Lenovo's support team ...

Opportunity We are currently recruiting for experienced Field Service Engineers to provide hands-on hardware support across North and North West London. This is a mobile, customer-facing role working on behalf of a major technology services provider, supporting Lenovo products across customer sites. You will … responsible for visiting customer locations to complete hardware repairs on Lenovo laptops, desktops and other IT equipment. The role is largely independent, so we're looking for engineers who are comfortable managing their own workload, travelling between sites and providing a professional customer experience. Lenovo's support team ...

Opportunity We are currently recruiting for experienced Field Service Engineers to provide hands-on hardware support across North and North West London. This is a mobile, customer-facing role working on behalf of a major technology services provider, supporting Lenovo products across customer sites. You will … responsible for visiting customer locations to complete hardware repairs on Lenovo laptops, desktops and other IT equipment. The role is largely independent, so we're looking for engineers who are comfortable managing their own workload, travelling between sites and providing a professional customer experience. Lenovo's support team ...

days working from home Benefits: Free onsite parking, hybrid working, private healthcare, wellbeing perks including 24/7 online GP access Join Truespeed's Service Operations team, providing first-line IT support while developing your technical skills within a growing organisation. About Truespeed Truespeed is a regional alternative network … business, with our technology teams keeping it connected and running smoothly. The Role You'll support colleagues across the business, resolving incidents and service requests quickly and professionally. Using JIRA , you'll accurately record, prioritise and resolve tickets within agreed SLAs. You'll work with Microsoft 365, Windows ...

enhancements and the shift towards AI‐driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future‐fit patterns. You will work closely with architects, product owners and stakeholders … approaches Mentor developers and lead distributed teams Qualifications 5+ years Power Platform/D365 delivery Experience of implementing D365 CE modules such as Sales, Customer Service, Contact Centre, Customer Insights Integration experience with REST APIs/custom connectors ALM and CI/CD experience Comprehensive understanding ...

application defects and applying workarounds. The application support role also includes deploying application updates, patches and hotfixes. Availability Management - oversee the hosting and platform service to ensure compliance with our availability and performance SLA commitments. This will include ensuring event logs, error logs and alerts are proactively monitored … responded to mitigate the risk of a service issue. In the event of a platform or hosting issue provide technical expertise and leadership to provide the fastest possible recovery of service. Continual Service Improvement – Ensure that the tools, products and skills associated with hosting and service delivery ...

Support Technician Salary: £27,000-£30,000 Location: Huntingdon, Cambridgeshire Reports To: Service Desk Manager The Opportunity Our client, a growing IT services provider, is looking for a IT Support Technician to join their support team. This role will suit someone with previous IT support or service desk … experience who enjoys helping users, troubleshooting technical issues, and delivering excellent customer service. You will act as the first point of contact for clients, resolving technical problems and escalating more complex issues where required. Key Responsibilties Provide first-line technical support via phone, email, and ticketing system. Log, manage ...

business helping organisations strengthen their cyber security awareness through smart technology, training and analytics. You’ll play a key role in delivering a brilliant customer experience, solving technical issues and supporting a product used by a rapidly growing customer base. A note to applicants, they are also open … across phone and email. Diagnose and resolve technical queries quickly, with a strong focus on achieving high first-line resolution rates. Take ownership of customer issues from initial contact through to resolution, ensuring communication stays clear throughout. Work closely with the Product team when more complex technical problems need ...

Select how often (in days) to receive an alert: Digital Architect - Customer Experience - NESO National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with … creating a cleaner, more sustainable energy future. National Energy System Operator (NESO) is seeking a visionary Digital Architect to lead the transformation of customer-facing digital experiences. This role will be pivotal in shaping how customers interact with NESO across web, CRM, and contact centre platforms, fostering trust ...

complex systems by leveraging the following Azure Services: Azure Active Directory, Azure DNS, Traffic Manager, Azure Web Apps, Azure API Apps, Azure ARM, Azure Service Fabric, Azure Container Service, Azure Data Lake Storage, Azure Functions, Azure Logic Apps. Building and maintaining tools, solutions and microservices associated with deployment … operations platform, ensuring that all meet our customer service standards and reduce errors. Design, configure and deploy Microsoft Azure for a multitude of applications utilizing the Azure stack (Including Compute, Web & Mobile, Blobs, Resource Groups, Azure SQL, Cloud Services, and ARM, AKS etc.). Troubleshoot production issues ...

mobilisation through to successful implementation, ensuring delivery to agreed scope, schedule, budget and quality. Working alongside senior programme leadership, solution architects, delivery managers and customer executives, this role will provide strong delivery leadership across complex multi-disciplinary teams. This is a senior client-facing role requiring exceptional leadership, governance … projects that form part of wider enterprise transformation programmes. Take end-to-end accountability for successful project delivery including scope, schedule, budget, quality and customer satisfaction. Lead cross-functional delivery teams consisting of project managers, business analysts, architects, developers, testers, change specialists and partner organisations. Create an environment that ...

+ ECOS/ECOP Vehicle Scheme 45 hours per week Join Our UK IT Team Renault Retail Group is looking for a proactive and customer-focused IT Support Engineer to join our UK IT team. This field-based role supports more than 17 retail locations across our dealership network … part of a collaborative UK support team. You'll work closely with fellow IT Engineers to provide mutual territory cover and help maintain consistent service levels across the business. Your primary territory will cover London and the Home Counties, with occasional travel to Bristol, Birmingham, Cardiff and Swansea, plus ...

+ ECOS/ECOP Vehicle Scheme 45 hours per week Join Our UK IT Team Renault Retail Group is looking for a proactive and customer-focused IT Support Engineer to join our UK IT team. This field-based role supports more than 17 retail locations across our dealership network … part of a collaborative UK support team. You'll work closely with fellow IT Engineers to provide mutual territory cover and help maintain consistent service levels across the business. Your primary territory will cover London and the Home Counties, with occasional travel to Bristol, Birmingham, Cardiff and Swansea, plus ...

part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with ...

role. We’re looking for a Technical Analyst that is ready to join a fast‐based, growing business that is built around providing exceptional service at its heart. You will join an established team where you will quickly become part of the Cambridge Support family. Working as part … team is key to success within the business, supporting each other for the greater good and ensuring excellent service is constantly provided to our customers. About Cambridge Support We’re a growing and ambitious IT support provider that is well known in the Cambridgeshire area. Having a close‐knit ...

Business’s largest and most complex UK banking customers. You’ll shape enterprise architecture across a critical technology environment, working closely with senior customer stakeholders and BT teams to create a clear multi-year technology strategy and roadmap. This is an opportunity to act as a trusted adviser … level, influencing strategic technology decisions and delivering secure, resilient solutions that support the customer’s evolving business needs. What you’ll be doing Lead the technical relationship with the customer, acting as a trusted adviser to senior stakeholders up to CIO level and contributing to the account leadership ...

Managed Cloud Services Life Sciences Offering team is looking for a Cloud Industry Lead to provide industry and technical expertise for our Life Sciences customer engagements running in our cloud. Our team is rapidly expanding, and you will have opportunities to collaborate with customers and colleagues across … deliver outstanding service and ensure regulatory compliance for our life science cloud environments. As a Cloud Industry Lead, you will: Provides industry and solution expertise to support implementation of SAS Cloud solutions across the customer lifecycle (from contract signature through ongoing operations) Conducts requirements gathering, workshops, data discovery ...

Managed Cloud Services Life Sciences Offering team is looking for a Cloud Industry Lead to provide industry and technical expertise for our Life Sciences customer engagements running in our cloud. Our team is rapidly expanding, and you will have opportunities to collaborate with customers and colleagues across … deliver outstanding service and ensure regulatory compliance for our life science cloud environments. As a Cloud Industry Lead, you will: Provides industry and solution expertise to support implementation of SAS Cloud solutions across the customer lifecycle (from contract signature through ongoing operations) Conducts requirements gathering, workshops, data discovery ...