501 to 525 of 1,166 Customer Service Jobs in England

Team, you will be providing expert technical support and ensuring incidents and requests are resolved in an efficient and professional manner in line with service level commitments. Role Providing a high level of customer service to customers via telephone, email, and the customer portal Gathering information … from customers regarding their incidents and recording accurately on the service management tool Prioritising incidents and requests, ensuring they are resolved within service level commitments and escalating them to 1st/2nd/3rd line when appropriate Various administration duties such as receiving, packing, and dispatching goods Resolving ...

career. You'll receive structured training, work alongside experienced commercial professionals and develop into a fully-fledged Business Development Manager responsible for managing key customer relationships across the UK. Rather than simply processing enquiries, you'll become a trusted technical sales professional, helping customers solve complex packaging and product … protection challenges. The Opportunity This role combines technical understanding with commercial sales. You'll learn how to identify opportunities, qualify customer requirements and develop bespoke solutions for manufacturers operating across a wide range of industries. Initially, you'll spend time learning the products, manufacturing processes and customer applications ...

ensure smooth operations across multiple sales channels, manage a network of freelance creatives, and play a key role in maintaining account health, customer satisfaction and operational excellence. This is a hands-on role ideal for someone who enjoys problem solving, thrives in a fast-paced e-commerce environment … banners and promotional content. Manage product bundles and order-related issues. Oversee Amazon Multi-Channel Fulfilment (MCF) integrations and investigate failed or delayed orders. Customer Service Respond to customer enquiries across all channels within agreed service levels. Ensure GDPR compliance at all times. Freelancer & Project Management ...

vital network operations within a dynamic environment. What you'll be doing: Monitor and report on all network components to ensure optimal performance Process customer service requests efficiently Create and deploy configurations for new network services Collaborate with Service Management and Customer Authority to deliver seamless … services Provide technical support to Managed Service Providers (MSPs) Maintain accurate network diagrams and documentation Assist with annual Crypto Key Fill procedures Update and maintain the Configuration Management Database (CMDB) Offer technical on-call support out of hours on a 1 week in 4 basis What you'll bring ...

Senior Customer Data Analyst (Contract) £400 per day (Outside IR35) 3-month Contract London-based Hybrid - 2 days in the office This is an opportunity to join a high-impact analytics team on an initial short-term contract, with a clear mandate to deliver both immediate insight and longer … will report into the Head of Analytics and work alongside a close-knit group of analysts. The Role and Deliverables Deliver actionable insights across customer segmentation, behaviour analysis and customer lifecycle trends Build and enhance churn models and retention strategies, identifying opportunities to improve customer outcomes Analyse ...

Data Governance Manager Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … organisation, as well as to grow and evolve the use of data providing a better journey for our clients and their customers. Delivering excellent customer journeys is core to Diligenta’s ‘One Diligenta’ model strategy and is key to Building “Purpose and Pride”. Responsibility for and governance around ...

across multiple sites. Investigate, troubleshoot, and resolve complex hardware, software, server, network, and infrastructure issues. Act as the primary technical escalation point for the Service Desk team. Administer and support Microsoft 365 services, Azure AD/Entra ID, Windows Server, Active Directory, DNS, DHCP, and Group Policy. Configure, maintain … documentation, knowledge base articles, network diagrams, and operational procedures. Support backup, disaster recovery, and business continuity solutions. Liaise with third-party vendors and managed service providers where required. Ensure compliance with IT security policies, industry best practices, and regulatory requirements. Mentor and provide technical guidance to junior IT engineers ...

drive home technical solutions whilst putting our customers needs first. The role is expected to be mainly based in Preston. Due to the customer requirements successful applicants must be eligible for high level UK Security clearance. The Roles Primary Responsibilities: Provide Third-Line Technical Support for incident escalations & problem … active approach towards defect management resolutions as part of technical assurance activities. Confidence in working with internal and cross capability teams alongside account and customer engagement. Maintain a high degree of customer service for all support queries and adhere to all service management principles Essential Skills ...

drive home technical solutions whilst putting our customers' needs first. The role is expected to be mainly based in Preston. \n Due to the customer requirements successful applicants must be eligible for high level UK Security clearance. \n The Roles Primary Responsibilities: \n \n Provide Third-Line Technical Support … active approach towards defect management resolutions as part of technical assurance activities. Confidence in working with internal and cross capability teams alongside account and customer engagement. Maintain a high degree of customer service for all support queries and adhere to all service management principles\n Essential ...

looking for an experienced Dynamics 365 for Customer Engagement Solution Architect with experience in solution development and functional analysis into large-scale enterprise Dynamics 365 architecture with a hands-on approach in designing and leading the implementation of Dynamics 365 products, working with both onshore and offshore development teams. … proposal development and provide input in business development while mentor junior and offshore staff. This role is therefore kingpin to KPMG Microsoft business solutions customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established ...

industrial and public sector environments throughout the UK. This represents an excellent opportunity to join a growing business with a strong reputation for quality, customer service and employee development. The company continues to invest heavily in its engineers through ongoing training, support and career progression opportunities. … role is the variety of work, the investment in staff development and the opportunity to work with modern Fire & Security technologies across a diverse customer base. Engineers are trusted to manage their own workload while receiving strong operational support from an experienced management team. Salary & Benefits ...

seeking a customer-focused 1st Line Support Engineer to join a growing internal IT function. This role sits at the heart of day-to-day technology operations, supporting colleagues across the business and helping ensure users have reliable, secure access to the systems and tools they need … users are appropriately provisioned and deprovisioned. Support device deployment, configuration, maintenance, and replacement programmes. Assist with software licensing, application rollouts, and system upgrades. Monitor service requests and incidents, ensuring timely resolution in line with agreed service expectations. Maintain accurate records of assets, user accounts, and support activity. Provide ...

cyber security, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport … travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred ...

cyber security, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport … travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred ...

industrial and public sector environments throughout the UK. This represents an excellent opportunity to join a growing business with a strong reputation for quality, customer service and employee development. The company continues to invest heavily in its engineers through ongoing training, support and career progression opportunities. Salary & Benefits … planned preventative maintenance across Fire & Security systems Carry out fault diagnosis, repairs and remedial works Complete small works and system upgrades Respond to reactive service calls and customer requests Ensure all documentation and service reports are completed accurately Requirements: Experience servicing and maintaining Fire & Security systems Strong ...

industrial and public sector environments throughout the UK. This represents an excellent opportunity to join a growing business with a strong reputation for quality, customer service and employee development. The company continues to invest heavily in its engineers through ongoing training, support and career progression opportunities. Salary & Benefits … planned preventative maintenance across Fire & Security systems Carry out fault diagnosis, repairs and remedial works Complete small works and system upgrades Respond to reactive service calls and customer requests Ensure all documentation and service reports are completed accurately Requirements: Experience servicing and maintaining Fire & Security systems Strong ...

industrial and public sector environments throughout the UK. This represents an excellent opportunity to join a growing business with a strong reputation for quality, customer service and employee development. The company continues to invest heavily in its engineers through ongoing training, support and career progression opportunities. Salary & Benefits … planned preventative maintenance across Fire & Security systems Carry out fault diagnosis, repairs and remedial works Complete small works and system upgrades Respond to reactive service calls and customer requests Ensure all documentation and service reports are completed accurately Requirements: Experience servicing and maintaining Fire & Security systems Strong ...

industrial and public sector environments throughout the UK. This represents an excellent opportunity to join a growing business with a strong reputation for quality, customer service and employee development. The company continues to invest heavily in its engineers through ongoing training, support and career progression opportunities. Salary & Benefits … planned preventative maintenance across Fire & Security systems Carry out fault diagnosis, repairs and remedial works Complete small works and system upgrades Respond to reactive service calls and customer requests Ensure all documentation and service reports are completed accurately Requirements: Experience servicing and maintaining Fire & Security systems Strong ...

industrial and public sector environments throughout the UK. This represents an excellent opportunity to join a growing business with a strong reputation for quality, customer service and employee development. The company continues to invest heavily in its engineers through ongoing training, support and career progression opportunities. Salary & Benefits … planned preventative maintenance across Fire & Security systems Carry out fault diagnosis, repairs and remedial works Complete small works and system upgrades Respond to reactive service calls and customer requests Ensure all documentation and service reports are completed accurately Requirements: Experience servicing and maintaining Fire & Security systems Strong ...

industrial and public sector environments throughout the UK. This represents an excellent opportunity to join a growing business with a strong reputation for quality, customer service and employee development. The company continues to invest heavily in its engineers through ongoing training, support and career progression opportunities. Salary & Benefits … planned preventative maintenance across Fire & Security systems Carry out fault diagnosis, repairs and remedial works Complete small works and system upgrades Respond to reactive service calls and customer requests Ensure all documentation and service reports are completed accurately Requirements: Experience servicing and maintaining Fire & Security systems Strong ...

industrial and public sector environments throughout the UK. This represents an excellent opportunity to join a growing business with a strong reputation for quality, customer service and employee development. The company continues to invest heavily in its engineers through ongoing training, support and career progression opportunities. Salary & Benefits … planned preventative maintenance across Fire & Security systems Carry out fault diagnosis, repairs and remedial works Complete small works and system upgrades Respond to reactive service calls and customer requests Ensure all documentation and service reports are completed accurately Requirements: Experience servicing and maintaining Fire & Security systems Strong ...

industrial and public sector environments throughout the UK. This represents an excellent opportunity to join a growing business with a strong reputation for quality, customer service and employee development. The company continues to invest heavily in its engineers through ongoing training, support and career progression opportunities. Salary & Benefits … planned preventative maintenance across Fire & Security systems Carry out fault diagnosis, repairs and remedial works Complete small works and system upgrades Respond to reactive service calls and customer requests Ensure all documentation and service reports are completed accurately Requirements: Experience servicing and maintaining Fire & Security systems Strong ...

systems, providing both facetoface and remote assistance to colleagues. Working in a fastpaced, customerfocused environment, you will manage IT incidents, resolve issues within agreed service levels, and ensure systems remain secure, reliable, and fit for purpose. Through your technical expertise and clear communication, you will help colleagues deliver lifesaving … services every day, while contributing to service improvement, projects, and the overall resilience of NHSBTs IT infrastructure. Main duties of the job Your responsibilities will include: You will be required to install, configure and support IT hardware, software and systems across all of our NHSBT sites. You will provide ...

Join a leading independent technology and services provider as a First Line Analyst. Job Overview: As a Service Desk Analyst, you'll provide technical support in fast-paced IT environments, specialising in incident management, request fulfilment, troubleshooting, and customer service. Experienced in resolving complex technical issues, supporting problem … investigations, maintaining technical documentation, and delivering high-quality service in line with established IT processes and standards. Location: Milton Keynes MK7 8JU Rate: An hourly rate, in-scope IR35, of £13.45 (PAYE) OR £17.45 per hour (via a Hays Approved Umbrella Company) Contract Length: 12 July ...

sites. You'll be responsible for device deployment, asset management, hardware support and providing first-line technical assistance, while working closely with our Managed Service Provider (MSP) to ensure excellent IT service delivery. This is an excellent opportunity for an IT graduate, apprentice ready for progression, junior … basic second-line IT support Troubleshoot hardware, software and connectivity issues Support Microsoft 365 users and endpoint security processes Liaise with the Managed Service Provider and track support tickets Assist with onboarding, offboarding and new site setups About You Experience with Windows 10/11 environments Basic knowledge ...