701 to 725 of 1,188 Customer Service Jobs in England

site and remotely, ensuring the smooth operation of IT systems for our clients. You will act as a key escalation point for other service desk engineers, providing advanced troubleshooting and resolution for complex technical issues. Your role will involve working closely with clients to understand their technical needs, diagnosing … problems, and implementing solutions to enhance the overall IT environment. Key Responsibilities Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Providing timely updates to clients Diagnose and resolve technical issues and provide technical assistance on client sites Completing proactive maintenance onsite ...

working towards clear goals with strong team support. What You'll Be Doing You will: Speak with customers on inbound and outbound calls Understand customer needs and recommend suitable packages Build long-term customer relationships Use Salesforce to manage your pipeline Handle queries and objections professionally Work towards … individual and team targets Keep accurate customer records Follow compliance and data protection standards What We're Looking For You will have: Experience in telesales, customer service, or contact centres Confidence speaking to customers on the phone Good listening and communication skills A positive, reliable attitude Willingness ...

business offering next-generation fleet management and intelligence, built in an intuitive and customisable award-winning ecosystem. Combining powerful, future-proof technology with uncompromising customer service, Crystal Ball helps businesses transform fleet performance, reduce risks, and deliver measurable cost savings. Following a sustained period of growth … Experience managing multiple campaigns and priorities simultaneously. Excellent communication and stakeholder management skills. Knowledge of marketing automation. Experience creating marketing funnels, lead nurturing and customer journey optimisation. Proven experience developing and optimising marketing funnels, lead nurturing programmes, and customer journeys to maximise lead generation, conversion, and customer ...

business offering next-generation fleet management and intelligence, built in an intuitive and customisable award-winning ecosystem. Combining powerful, future-proof technology with uncompromising customer service, Crystal Ball helps businesses transform fleet performance, reduce risks, and deliver measurable cost savings. Following a sustained period of growth … Experience managing multiple campaigns and priorities simultaneously. Excellent communication and stakeholder management skills. Knowledge of marketing automation. Experience creating marketing funnels, lead nurturing and customer journey optimisation. Proven experience developing and optimising marketing funnels, lead nurturing programmes, and customer journeys to maximise lead generation, conversion, and customer ...

everywhere. More about our mission and what we offer . About the Role We're looking for an exceptional leader to drive world-class customer care for Wise's highest-value customers. In this role, you'll establish and lead a global support structure that delivers extreme operational excellence … ensuring consistent SLA adherence across all regions while meeting regulatory requirements. Success means balancing customer resolution, speed, retention, revenue growth, and product adoption—all while keeping the customer at the heart of every decision. Key Responsibilities Commercial Excellence Transform service into a revenue engine through insight ...

Service Manager The Role This is an opportunity for you to join us as a Service Manager, becoming part of an established service management team responsible for the day-to-day operation of our business-as-usual support services. This role includes line management responsibilities, supporting … developing a team of Support Desk Engineers to ensure daily operations run effectively and smoothly. As a Service Manager, you will be helping maintain our key performance indicators, service levels, and promote excellent customer service. You will produce and analyse customer reports, ensuring data is clear ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will initially be based in Bradford but were moving our office … Developer Services Trainer to join the Developer Services team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire ...

documents) • Able to work in a global, multicultural environment • Able to influence and build relationships at all levels of staff • Must demonstrate a proactive, customer-focused attitude and understand the fundamentals of customer service • Exceptional analytical and problem-solving skills, i.e., root-cause analysis • Ability to manage ...

with shared mailboxes, distribution lists and mailbox permissions Excellent organisational skills and attention to detail Ability to manage multiple priorities effectively Strong communication and customer service skills Desirable Experience with Microsoft Dynamics 365 Business Central Previous involvement in IT project work Experience supporting users within a multi-site … environment Understanding of retail or customer-focused business operations What We're Looking For: We're looking for someone who can hit the ground running and quickly become a valuable member of the team. The successful candidate will be: Proactive and self-motivated Highly organised and detail-oriented Comfortable ...

delivering forward-thinking solutions that enhance both aviation safety and efficiency. Headquartered in the Dorset area their commitment to innovation, advanced technology, and exceptional customer service drives to constantly push the limits of aviation training and simulation. Systems Engineer This vital role involves providing requirements analysis and systems … engineering support across various functions, including product development, sales and marketing, and customer support. The ideal candidate will possess the ability to juggle diverse tasks, adapt to rapidly shifting priorities, and serve as a key point of contact for customers. Key Responsibilities Gather and analyse customer requirements ...

Line System Administrator Responsibilities Provide 2nd and 3rd Line support for secure infrastructure and user services. Monitor systems and respond to incidents through the service management toolset. Configure, troubleshoot, and resolve infrastructure and network faults. Support Windows Server, Active Directory, VMware, Exchange, and core infrastructure technologies. Perform user administration … Windows log files and diagnose technical issues. Support network technologies including routing, switching, Firewalls, MPLS, and BGP. Deliver existing implementation solutions and contribute to service improvements. Participate in shift work where required. 3rd Line System Administrator Skills and Experience Experience providing 2nd or 3rd Line infrastructure support. Strong knowledge ...

seeking a solid and reabile 2nd Line Support Engineer due to an increase is workload and client demand. About the role Reporting to the Service Desk Manager (based in the UK), the 2nd Line Support Engineer will be responsible for providing support to customers for the more complex … customers on-site (London-based). This role is office-based, working 5 days in our Holborn office Monday to Friday. Responsibilities Deliver outstanding customer service through all types of communication: As part of a wider team, answer incoming calls from customers and create tickets, or route calls ...

Provide comprehensive IT support across Europe, tackling OS, Office 365, access management, and cybersecurity issues. Efficiently address incoming incidents and requests in the Jira Service Management system . Own your ticket queue with proactive follow-ups and process enhancements. T roubleshoot technical issues , offer user training, and escalate complex … cases. Develop guides and documentation for teams and users. Deliver exceptional customer service, communicating effectively in English. You have : Solid understanding of IT's role in a corporate landscape. Proficiencyin critical IT systems Microsoftplatforms :Active Directory, Office 365,Windowsoperating system Printing solutions, Networks , VPN Desktops, Laptops, Communication Devices ...

join our clients growing sales team. This is an exciting opportunity for someone with a passion for account development, relationship building, and delivering outstanding customer service within the IT channel. Working closely with some of their most important reseller partners, you will play a key role in driving … tailers. You will build strong relationships at multiple levels, identify new opportunities, and work closely with internal teams to provide exceptional customer experiences. This role combines account management, business development, forecasting, and commercial planning, making it ideal for a proactive sales professional who thrives in a fast-paced environment. ...

Administrator Responsibilities \n Provide 2nd and 3rd Line support for secure infrastructure and user services. \n Monitor systems and respond to incidents through the service management toolset. \n Configure, troubleshoot, and resolve infrastructure and network faults. \n Support Windows Server, Active Directory, VMware, Exchange, and core infrastructure technologies. … files and diagnose technical issues. \n Support network technologies including routing, switching, Firewalls, MPLS, and BGP. \n Deliver existing implementation solutions and contribute to service improvements. \n Participate in shift work where required. \n 3rd Line System Administrator Skills and Experience \n Experience providing 2nd or 3rd Line infrastructure ...

specialist educational technology, making it an excellent opportunity to continue developing your career in IT. You'll provide first-line technical support, manage service desk tickets, install and configure hardware, support classroom technology and assist with maintaining the school's IT infrastructure. You'll also play a key role … positively impact the lives of young people every day. The Role *Provide first-line IT support to staff and students *Manage and respond to service desk tickets *Install, configure and maintain desktops, laptops, tablets and peripherals *Support Microsoft 365, Entra ID and Active Directory user administration *Maintain IT assets ...

detail. You'll ideally have: Previous experience within project coordination, project administration or a junior project management role. Excellent organisational and communication skills. Strong customer service and stakeholder management abilities. Good working knowledge of Microsoft Office, particularly Excel and Outlook. The ability to prioritise workload and work effectively … under pressure. A proactive attitude with a willingness to learn. Experience of technology deployments, IT hardware, retail, hospitality or field service environments would be advantageous but is not essential. What's on Offer? Salary of £28,000-£32,000 depending on experience. Hybrid working following successful onboarding. Structured training ...

detail. You'll ideally have: Previous experience within project coordination, project administration or a junior project management role. Excellent organisational and communication skills. Strong customer service and stakeholder management abilities. Good working knowledge of Microsoft Office, particularly Excel and Outlook. The ability to prioritise workload and work effectively … under pressure. A proactive attitude with a willingness to learn. Experience of technology deployments, IT hardware, retail, hospitality or field service environments would be advantageous but is not essential. What's on Offer? Salary of £28,000-£32,000 depending on experience. Hybrid working following successful onboarding. Structured training ...

encourages positive change in the local community. Senior Technical Analyst - The Role: You will provide high quality technical expertise across our ICT service, diagnosing, managing and resolving complex technical issues across Microsoft 365 products, networks, data management and core infrastructure. Working within the ITIL framework, you will resolve incidents … team to improve resilience and technical capability - Lead the design and implementation of technology solutions aligned with business objectives and security requirements - Deliver excellent customer service to employees, managers and councillors - Monitor and manage security, ICT infrastructure and key systems processes Senior Technical Analyst - You: - Level 5 qualification ...

Summary of Role We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/… annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. What we will need from you Experience within Electronic Security ...

they are seeking an experienced commercial leader to join the senior leadership team and take responsibility for driving revenue growth, strengthening network relationships, enhancing customer engagement, and identifying new market opportunities across the UK. This is a rare opportunity to influence strategy at Board level while playing … implementing a UK-wide commercial strategy aligned to the organisation's growth objectives. Driving revenue growth through new business acquisition, strategic partnerships, and customer retention initiatives. Building strong relationships with network members, major customers, shareholders, and key industry stakeholders. Identifying emerging market opportunities, customer requirements, and commercial trends. ...

role will come naturally to an individual who has experience of dealing with testing software products and reporting when it does not meet the customer's needs. With a mix of both manual and automated testing, this role will suit an individual who has tested in both environments … conducted To report where the software does not meet its specification. To prepare and maintain user documentation. Manager or the relevant Project Manager/Customer Service manager To evaluate customer's warranty claims and internally generated software problem reports To prepare data for customers as required ...

Exchange and Active Directory. Assist with server, networking and infrastructure support. Manage user accounts, IT equipment and system changes. Support IT projects, upgrades and service improvements. Assist with more complex technical issues and provide guidance to junior team members where required. Ensure IT systems remain secure, reliable and operating … position. Strong technical knowledge of Microsoft environments, including Windows, Office, Exchange and Active Directory. Experience supporting server and networking technologies. Excellent troubleshooting, communication and customer service skills. Relevant IT qualifications or equivalent commercial experience. A full UK driving licence and access to a vehicle, as travel between sites ...

client who service and maintain all facilities within schools mainly in South East London are seeking an experienced Security Systems Engineer with in-depth knowledge in servicing and maintaining, CCTV, Access Control, intruder alarms, fire alarms and automated gates. They require a Security Engineer to deliver high-quality maintenance … minor remedial work, ensuring all systems perform effectively and meet regulatory standards. Working as part of a team, youll be supported by dedicated service administrators and an electrician. Full Time Permanent role Location Orpington Key responsibilities: Deliver planned maintenance and reactive service calls Communicate effectively with Site Managers ...

regulation, pneumatic, and fluid control solutions. Prepare and submit technical and commercial proposals, negotiating terms to close business. Collaborate with internal engineering, applications, and customer service teams to ensure seamless delivery and customer satisfaction. Monitor market trends, competitor activity, and customer needs to feed intelligence back ...