776 to 800 of 1,188 Customer Service Jobs in England

automate processes, improve efficiency, and introduce innovative reporting solutions. Working closely with stakeholders across the group, you'll provide meaningful performance insights that enhance customer experience and operational effectiveness. You'll also play a key role in developing analytical capability within the team, helping colleagues maximise the value … contact centre environment. What We're Looking For Proven experience in a reporting, analytics, or business intelligence role, ideally within a contact centre or customer service environment. Strong experience producing and interpreting operational performance metrics. Advanced proficiency in reporting and analytics tools, including Power BI, Excel, and SQL. ...

Maintaining accurate records and documentation Assisting with ongoing IT projects and system improvements The Ideal Candidate Will Have: Previous experience within an IT Helpdesk, Service Desk, or Technical Support role Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Good working knowledge of Microsoft ...

training Key Responsibilities: Acquire and apply foundational knowledge in digital technologies and IT support. Assist users with digital systems under supervision, learning effective customer service skills in IT. Collaborate with Service Desk Level 1 team, learning hands-on technical support. Assist clients in accessing and receiving services … offering coaching and support in digital system usage. Engage in continuous learning activities, including workshops and training sessions. Contribute to digital service improvement and knowledge base documentation. Support the adaptation and exploitation of technology changes to meet organisational objectives. Ensure efficient use of digital office technologies, productivity software ...

will take full accountability for CRM data integrity, oversee the operational administration of deal pipelines, and directly support sales and customer retention functions by executing time-critical administrative tasks, managing client documentation, and coordinating meeting logistics. Role The Business Administrator will provide vital operational and administrative support to drive … company’s growth strategy. Operating within the Customer Success Team, this role acts as the central link connecting the Customer Relationship Team (responsible for growth and retention) and the Project Management Team (responsible for delivering post-sales services and solutions). This includes executing time-critical administrative tasks ...

ready for your next challenge? You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers conduct reactive and proactive … organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including analysis ...

summary We are recruiting for an experienced Service Desk Technician to join our IM&T Team based at Littlemore Mental Health Centre in Oxford, supporting sites across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. You'll work closely with the IT Operational Team, providing in-depth second … line technical support as well as internal support for the first line Service Desk function, including first line hardware, software and telecommunications issues across the Trust. You'll use your expertise to detect, diagnose and resolve customer issues in accordance with our Service Level Agreement. ...

carrier management, and supply chain visibility Dive deep into supply chain operations and business scenarios, work with local fulfilment teams, merchants, logistics partners, and customer service to identify pain points and opportunities Translate operational insights into product improvements that drive efficiency, cost reduction, and customer satisfaction Define … product lifecycle management success metrics definition continuous optimisation Soft Skills stakeholder management communication analytical mindset cross-functional collaboration problem-solving strategic thinking leadership adaptability customer satisfaction focus execution excellence #J-18808-Ljbffr ...

network connectivity services for small and medium-sized businesses across the UK. Established in 2011, we have built a strong reputation for delivering exceptional service and innovative solutions tailored to our clients' needs. With over 10% year on year growth for several years, we are on an exciting trajectory … client environments, acting as the face of the business on-site. The role also includes office-based project work and additional support to the service desk. The successful candidate must have a full UK driving license and access to a car, although a company vehicle will be provided ...

join their expanding team. This role is an excellent chance to join a growing business and gain skills from the ground up. Role Answering service support phone calls Logging tickets in our Incident Management tool Responding to tickets and analysing logged data to identify recurring problems. Initial diagnosis … hardware and software faults Coordinate with Sales and Consultancy about customer requirementsPerforming research to resolve incidents in a timely manner Documenting processes and procedures Execute instructions to resolve an issue or configure a system Looking for improvements where possible in current processes Testing new technology and systems To complete ...

client, a well-established and growing Fire & Security specialist, is looking to recruit an experienced Service & Maintenance Engineer to join their team. This is an excellent opportunity for an engineer with experience in servicing and maintaining fire and security systems who is looking to join a professional business that … repair of a range of fire and security systems across commercial and industrial sites, ensuring systems remain compliant, reliable and fully operational. Key Responsibilities Service and maintain Fire Detection, CCTV, Access Control and Intruder Alarm systems. Diagnose faults and carry out repairs. Complete planned preventative maintenance and reactive call ...

software systems, the hardware and software for the both applications, and to seek ways to improve the reliability and performance of the systems. • Take customer calls and attempt to resolve the customer’s enquiry or issue by remotely connecting to customer sites. • Telephone customers and talk through … date Key Skills : • Excellent IT literacy, fast accurate keyboard skills • Confident and clear communicator (verbal, written and listening skills) • Proven track record in customer service and support • You have demonstrable organisation skills, including time management, prioritisation of tasks, and self-motivation • You are professional in manner, approach, appearance ...

related queries and provide day-to-day support to staff and stakeholders. Liaise with contractors and suppliers, including cleaners, maintenance teams, building management, and service providers. Maintain a clean, tidy, and professional reception and office environment. Ensure noticeboards and office documentation are organised and up to date. Monitor … requirement) Proficient in Microsoft 365 (Word, Excel, Outlook, Teams) Competent in data entry with strong attention to accuracy and detail Previous experience in a customer service role or similar client-facing position Proven ability to manage visitor logs, room bookings, and administrative records Strong verbal communication skills ...

Dupliq Limited is a growing business focused on high-quality solutions and exceptional customer service. We are looking for a Level 4 Sales Executive Apprentice to join our team. This is an exciting opportunity to build a long-term career in sales while gaining a nationally recognised qualification … valuable industry experience. Role As a Sales Executive Apprentice, you will work closely with our sales and leadership teams to support business growth, build customer relationships, and develop key commercial skills. Your responsibilities will include: Identifying and contacting potential new customers Building and maintaining strong client relationships Supporting ...

Typically, this person will be responsible for the installation, servicing, maintenance, and fault-finding of CCTV and Access Control systems across commercial and industrial customer sites throughout North London, Hertfordshire, and Essex. Duties and Responsibilities of the Security Engineer: Installation and commissioning of CCTV and Access Control systems. Carrying … planned preventative maintenance visits. Diagnosing and rectifying faults on security systems. Completing service reports and relevant documentation. Providing excellent customer service whilst attending client sites. Participating in the company call-out rota and responding to emergency breakdowns. Ensuring all work is completed in line with industry standards ...

implement business-led change and support business objectives \n Serve as a Subject Matter Expert (SME) for key internal stakeholders, ensuring high levels of customer satisfaction are achieved. Assist in the development of project documentation and best practices. Support end-users by ensuring thorough understanding of user requirements … your empathy, click Apply today. \n Your career. At the heart of it. \n Skills: \n Adaptability, Analytical Thinking, Business Process Analysis, Critical Thinking, Customer Service, Data Analysis, Detail-Oriented, Intentional collaboration, Managing performance, Prioritization, Problem Solving, Report Writing, Risk Management, Standards Compliance, Trend Analysis ...

firm Demonstrate strong analytical skills, including effectively defining problems and identifying solutions Exhibit the ability to work in a team environment with a customer service focus And you should have: A bachelor’s degree or equivalent in a related field, preferably Microsoft or other relevant certifications, preferably Experience ...

/content updates if required Essential skills & experience Experience in IT support and systems administration (networks/servers exposure beneficial) Strong troubleshooting, communication and customer service skills Experience supporting business systems/applications and user management Understanding of security, data protection and backup/restore best practice Good ...

Unix/Linux and Windows environments, as well as VMware and Docker Autonomous, detail-oriented, responsive, with strong analytical skills Excellent interpersonal skills and customer service mindset Team player French is a plus ...

Support/IT Assistant/IT Technician positions Microsoft 365 administration Windows environments User account management Hardware and software troubleshooting Excellent communication and customer service skills Experience with Active Directory, SharePoint, cybersecurity principles or professional services environments would be advantageous but is not essential. What's On Offer ...

working knowledge of: Windows Server Active Directory DHCP Office 365 Windows desktop environments Strong troubleshooting and problem-solving skills Confident communicator with a strong customer service approach Organised, with the ability to juggle multiple priorities Any experience with business applications would be a bonus What's on offer ...

support mission-critical environments in sectors including healthcare, security, digital signage, retail and many more. With a strong reputation for innovation, engineering excellence and customer service, this is an exciting opportunity to join a growing business where you'll play a key role in delivering high-quality software ...

Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/ ...

Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/ ...

code tools to streamline workflows, reduce manual tasks, and improve consistency. The role can exist within central teams or departments such as finance, HR, customer service, or IT, supporting the shift from manual processes to more efficient ways of working. This apprenticeship programme will provide you with everything ...

business requirements.* Manage and support Microsoft Intune, including device provisioning, compliance policies, and endpoint management.* Work closely with stakeholders across the business, providing excellent customer service and clear communication.* Support IT operations, troubleshooting issues proactively and ensuring minimal disruption to users.* Assist with cybersecurity initiatives and support ...