251 to 275 of 605 ITIL Jobs in England

looking for someone with: Strong problem-solving abilities and excellent communication skills. A general understanding of Active Directory and basic networking concepts. Experience with ITIL practices, especially in 'Continual Service Improvement'. Familiarity with Oracle Products (Oracle Data Integration [ODI], Oracle Business Intelligence Enterprise Edition [OBIEE], Hyperion). Knowledge ...

Check Point (CCSA/CCSE). Cloud certifications (AWS/Azure/GCP/OCI) Strong understanding of structured delivery and operational frameworks (ITIL, PRINCE2, AgilePM, or similar project/service management certifications) Experience with automation tools (Python, Ansible, Terraform, etc.) We are committed to creating a diverse environment ...

each incident to ensure the correct resolution and monitor the outcome for effectiveness. Excellent team player Desirable Knowledge, experience, or qualification of the ITIL V4 Foundation qualification, its practices, processes, and framework. Knowledge of Sophos Antivirus software, Mimecast, PDQ, Logitech, and PowerShell. Knowledge or experience of the Excalibur software program. ...

will be a self-starter that doesnt need to be micro-managed.Have clear and concise communication skillsHave 2+ years experience working in a formal ITIL based support environment.Broad understanding of Financial systems & processes including GL (General Ledger), P2P (Procure to Pay), AR (Accounts Receivable) & FA (Fixed Assets)Establish strong relationships ...

optimise end-to-end facilitation and administrative support services across a large, complex, multi-stakeholder programme within a highly regulated environment. Key Responsibilities Lead ITIL-aligned service delivery, driving performance against SLAs/KPIs Own governance frameworks, reporting cycles, and senior stakeholder engagement Manage and mature RAID processes (risks, assumptions ...

Active Directory. You must be able to manage your workload and prioritise tasks. Nice to have’s: Certifications e.g. CompTIA A+, Microsoft MTA, or ITIL Foundation. Experience with PowerShell or similar. Experience with MDM solutions, like Intune. Knowledge of ConnectWise PSA/RMM or similar. Package & Benefits Pension Health insurance ...

networking concepts Strong communication skills and a calm, structured approach to troubleshooting Ability to follow processes and work within defined SLAs Desirable Exposure to ITIL or structured service environments Experience working in multi-site environments The Right Fit Reliable and consistent in delivery Customer-focused with a professional approach Comfortable ...

/IT or equivalent experience. Experience leading technical teams and relevant projects. Strong understanding of system integration, data standards and Azure architecture. Familiar with ITIL, Prince2, Agile/Scrum, DevOps/CI-CD. Excellent communication, organisation and problem-solving skills. What you'll get in return A senior leadership role ...

capabilities within the ServiceNow platform Background in public sector, defence, or highly regulated environments Additional ServiceNow certifications across ITOM or other modules Knowledge of ITIL frameworks This is a key leadership role offering the opportunity to work on complex, high-impact ServiceNow programmes, influence architectural direction, and play a central ...

tuning and schema refinement. Document changes and automate regular processes for efficiency. Work in a controlled access environment, adhering to industry baselines. Familiarity with ITIL service management processes (Change, Release, Problem, and Incident Management) is a plus. Engage with various teams and stakeholders, showcasing strong communication skills. Required Skills ...

Experience in cloud security operations Background in MSSP or consulting environments Familiarity with frameworks such as NIST, ISO27001, or ITIL Key Competencies Strong technical depth with the ability to simplify complex concepts Excellent analytical and problem-solving skills under pressure Confident communicator with strong stakeholder engagement skills Collaborative leadership style ...

articulate their approach to this at interview. Commitment to continuous learning and professional development for both self and team. Desirable skills and behaviours: ITIL Foundation certification (Version 3+). Previous experience with using ServiceNOW (or equivalent service management tool) and JIRA/Confluence. Previous experience of Mainframe Transformation or Migration ...

organisational skills and a proactive, solutions-focused approach Desirable: Background in IT, Infrastructure, or End User Services Knowledge of Digital Workplace environments Familiarity with ITIL frameworks Coaching or mentoring experience Financial awareness relating to resource and cost management Working Arrangements This role offers a hybrid working model, combining time across ...

governance Maintain oversight of CMDB/asset management Lead knowledge management, including knowledge transfer and documentation Ensure ITSM processes are embedded and aligned to ITIL standards We are specifically looking for candidates with: Proven experience implementing, migrating to, or transforming ITSM services onto Freshservice Experience supporting ServiceNow to Freshservice migrations … Major Incident Management Problem Management Request Management Change Management CMDB/Asset Management Knowledge Management Service transition/support model creation Skills & Certifications: Strong ITIL/ITSM background ITIL V3 Foundation and/or ITIL V4 Foundation Excellent stakeholder management and communication skills Desirable: ITIL V3 Intermediate ITIL V4 Managing ...

infrastructure, including networking, servers, end-user computing, and site technologies Solid understanding of network services (DHCP, DNS, IP) and advanced troubleshooting techniques Familiarity with ITIL-based service management practices, including incident and problem management Experience working in a field-based role, including travel, site access, and health & safety considerations Excellent ...

where priorities shift quickly. Strong troubleshooting skills, the ability to manage your workload and the discipline to produce clear documentation will all be important. ITIL awareness and relevant Microsoft or infrastructure certifications are advantageous. The ability to work on-site in Didcot two days per week is essential. What ...

operational resilience What you'll bring: * Active eDV clearance * Proven experience as a RHEL System Administrator * Strong knowledge of x86 server architecture * Familiarity with ITIL-based processes (change, incident, problem management) * Experience working within air-gapped or highly secure environments * Proficiency in patching, upgrades, and system monitoring * Ability to follow ...

improvement. Highly organised, pragmatic and collaborative - able to bring structure to multiple moving parts. Desirable Change management certification (e.g., Prosci, APMG Change Management). ITIL/service transition/change governance experience. Familiarity with tools such as Miro, Power BI, SharePoint and learning platforms (LMS/digital walkthrough tools). ...

leadership and project management skills. Excellent communication and Team Player skills Strong decision‑making, prioritisation and problem‑solving abilities Qualifications Relevant certifications (e.g. Microsoft, ITIL, CompTIA, CISSP or similar) desirable Personal Attributes Clear ownership mindset with strong accountability Strategic thinker with a practical, delivery‑focused approach Confident decision‑maker able ...

Strong stakeholder management skills with experience operating at senior leadership or CxO level. ServiceNow CSA certification is required, with additional implementation certifications highly desirable. ITIL Foundation certification and strong understanding of enterprise infrastructure and cloud environments. Proven ability to lead transformation discussions, influence decision-making, and drive strategic outcomes. Experience ...

e.g. AWS and/or Azure) and legacy environments Desirable: Experience in a multi-site operational business (e.g. logistics, field service, distribution) Familiarity with ITIL/ITSM frameworks Experience managing organisational change or restructuring Awareness of information security standards (e.g. ISO 27001) and regulatory/compliance environments ...

lifecycle. Promote excellent customer service, acting as a point of escalation for complex queries or complaints. Skills and Experience: Experience and knowledge of utilising ITIL best practice. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels. Ability to prioritise workload, balancing multiple demands while maintaining ...

manage operational priorities Full UK driving licence and willingness to travel across locations Desirable Experience NHS or public sector IT experience Knowledge of ITIL or service management frameworks Experience using IT Service Management (ITSM) systems Experience supporting large-scale device rollouts or digital programmes Familiarity with information governance and compliance ...

Expertise in scripting/automation tools (Terraform, Powershell) Microsoft Certification (Bonus points) • Understanding of IAM protocols Knowledge of governance frameworks like TOGAF or ITIL, and familiarity with compliance standards (GDPR) What's on offer Up to £110,000 Hybrid working model Discretionary Company Bonus Company wide benefits ...

systems, and security tooling. Understanding of security frameworks and data protection principles including GDPR and the Data Protection Act 2018. Experience working within an ITIL-based service environment. Desirable: Industry-recognised cyber security certifications (e.g. SANS, ISC2). Experience within Defence, Government, or high-security environments. Degree in Cyber Security ...