Service Delivery Jobs in the City of London

Service Delivery
Central London > City of London

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 10 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
10 May 2024
Same period 2023 Same period 2022
Rank 100 134 133
Rank change year-on-year +34 -1 +25
Permanent jobs citing Service Delivery 81 91 162
As % of all permanent jobs advertised in the City of London 2.41% 1.97% 2.28%
As % of the Processes & Methodologies category 2.62% 2.06% 2.39%
Number of salaries quoted 48 77 123
10th Percentile £38,084 £35,000 £34,000
25th Percentile £51,875 £43,162 £46,875
Median annual salary (50th Percentile) £69,000 £66,250 £60,000
Median % change year-on-year +4.15% +10.42% -
75th Percentile £87,500 £85,000 £75,125
90th Percentile £120,500 £120,000 £92,500
Central London median annual salary £65,000 £67,500 £58,500
% change year-on-year -3.70% +15.38% -2.50%

All Process and Methodology Skills
City of London

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 3,092 4,410 6,783
As % of all permanent jobs advertised in the City of London 92.08% 95.27% 95.43%
Number of salaries quoted 2,446 3,687 5,564
10th Percentile £41,250 £43,750 £45,500
25th Percentile £55,000 £56,250 £57,239
Median annual salary (50th Percentile) £75,000 £75,000 £72,500
Median % change year-on-year - +3.45% -
75th Percentile £95,000 £97,500 £93,750
90th Percentile £112,500 £112,500 £110,000
Central London median annual salary £72,500 £75,000 £72,500
% change year-on-year -3.33% +3.45% +3.57%

Service Delivery
Job Vacancy Trend in the City of London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Service Delivery in the City of London

Service Delivery
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing Service Delivery in the City of London.

Salary trend for Service Delivery in the City of London

Service Delivery
Salary Histogram in the City of London

Salary distribution for jobs citing Service Delivery in the City of London over the 6 months to 10 May 2024.

Salary histogram for Service Delivery in the City of London

Service Delivery
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the City of London region over the 6 months to 10 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London Bridge - 1 £35,000 -
Service Delivery
Central London

Service Delivery
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (7.41%) SharePoint
2 5 (6.17%) Microsoft Exchange
3 1 (1.23%) Blackberry Enterprise Server
3 1 (1.23%) Skype for Business
Applications
1 8 (9.88%) Microsoft Excel
2 7 (8.64%) Microsoft Office
3 4 (4.94%) Microsoft PowerPoint
Business Applications
1 3 (3.70%) Dynamics CRM
2 2 (2.47%) NetSuite
Cloud Services
1 25 (30.86%) Microsoft 365
2 24 (29.63%) Azure
3 8 (9.88%) Entra ID
4 6 (7.41%) Cloud Computing
5 5 (6.17%) Power Platform
6 4 (4.94%) PowerApps
6 4 (4.94%) SaaS
6 4 (4.94%) WhatsApp
7 3 (3.70%) Power Automate
8 2 (2.47%) Google Workspace
8 2 (2.47%) OneDrive
9 1 (1.23%) AWS
9 1 (1.23%) Azure DevOps
9 1 (1.23%) Azure ExpressRoute
9 1 (1.23%) Dynamics 365
9 1 (1.23%) Mimecast
Communications & Networking
1 3 (3.70%) Internet
1 3 (3.70%) LAN
1 3 (3.70%) TCP/IP
1 3 (3.70%) WAN
2 2 (2.47%) Firewall
2 2 (2.47%) Network Security
2 2 (2.47%) VPN
3 1 (1.23%) Cisco IOS
3 1 (1.23%) DHCP
3 1 (1.23%) DNS
3 1 (1.23%) IP Telephony
3 1 (1.23%) MPLS
3 1 (1.23%) NAS
3 1 (1.23%) PBX
3 1 (1.23%) SD-WAN
3 1 (1.23%) Skype
3 1 (1.23%) VoIP
3 1 (1.23%) WebEx
3 1 (1.23%) Wi-Fi
3 1 (1.23%) Wireless
Database & Business Intelligence
1 6 (7.41%) SQL Server
2 3 (3.70%) Azure SQL Database
2 3 (3.70%) SQL Server Reporting Services
3 1 (1.23%) MySQL
3 1 (1.23%) RDBMS
3 1 (1.23%) Relational Database
Development Applications
1 3 (3.70%) Visual Studio
2 1 (1.23%) JIRA
General
1 30 (37.04%) Social Skills
2 24 (29.63%) Finance
3 10 (12.35%) Analytical Skills
3 10 (12.35%) Legal
3 10 (12.35%) Public Sector
4 7 (8.64%) Law
5 4 (4.94%) Marketing
6 3 (3.70%) Advertising
6 3 (3.70%) Banking
7 2 (2.47%) Organisational Skills
8 1 (1.23%) Games
8 1 (1.23%) Inclusion and Diversity
8 1 (1.23%) Influencing Skills
8 1 (1.23%) Telecoms
Job Titles
1 16 (19.75%) Service Manager
2 12 (14.81%) Delivery Manager
2 12 (14.81%) Service Delivery Manager
3 8 (9.88%) Head of IT
3 8 (9.88%) Head of Operations
4 7 (8.64%) Architect
4 7 (8.64%) Head of IT Operations
5 6 (7.41%) Analyst
5 6 (7.41%) Senior
5 6 (7.41%) Services Director
6 5 (6.17%) Consultant
6 5 (6.17%) IT Director
6 5 (6.17%) IT Manager
6 5 (6.17%) Operations Director
7 4 (4.94%) Azure Engineer
7 4 (4.94%) Infrastructure Solutions Architect
7 4 (4.94%) Integration Architect
7 4 (4.94%) IT Services Manager
7 4 (4.94%) Solutions Architect
8 3 (3.70%) Senior Windows Engineer
Libraries, Frameworks & Software Standards
1 3 (3.70%) Web Services
2 1 (1.23%) JSON
2 1 (1.23%) Middleware
Miscellaneous
1 5 (6.17%) CMDB
2 4 (4.94%) Management Information System
3 3 (3.70%) PMI
4 2 (2.47%) CCTV
4 2 (2.47%) Cyber Threat
4 2 (2.47%) iPhone
4 2 (2.47%) Reinsurance
4 2 (2.47%) Security Operations Centre
5 1 (1.23%) Blackberry
5 1 (1.23%) Cloud Native
5 1 (1.23%) Data Centre
5 1 (1.23%) Enterprise Software
5 1 (1.23%) Housing Association
5 1 (1.23%) iPad
5 1 (1.23%) PKI
5 1 (1.23%) Public Cloud
5 1 (1.23%) Replication
5 1 (1.23%) Smartphone
5 1 (1.23%) Video Conferencing
5 1 (1.23%) Virtual Team
Operating Systems
1 21 (25.93%) Windows
2 7 (8.64%) Windows 10
2 7 (8.64%) Windows Server
3 3 (3.70%) Apple iOS
4 2 (2.47%) Android
4 2 (2.47%) Linux
4 2 (2.47%) Mac OS
4 2 (2.47%) Windows Server 2016
5 1 (1.23%) Unix
5 1 (1.23%) Windows Server 2019
Processes & Methodologies
1 47 (58.02%) ITIL
2 28 (34.57%) ITSM
3 27 (33.33%) Service Management
4 17 (20.99%) Problem-Solving
5 16 (19.75%) Roadmaps
6 15 (18.52%) Incident Management
7 14 (17.28%) Actionable Insight
8 13 (16.05%) Project Management
9 12 (14.81%) Change Management
9 12 (14.81%) Major Incident Management
10 11 (13.58%) Agile
10 11 (13.58%) Customer Service
10 11 (13.58%) Line Management
10 11 (13.58%) Problem Management
11 10 (12.35%) Stakeholder Management
11 10 (12.35%) Strategic Roadmap
12 9 (11.11%) Continuous Improvement
13 8 (9.88%) Decision-Making
13 8 (9.88%) Statistical Analysis
14 7 (8.64%) Vulnerability Management
Programming Languages
1 11 (13.58%) PowerShell
2 5 (6.17%) SQL
3 4 (4.94%) T-SQL
Qualifications
1 27 (33.33%) Degree
2 10 (12.35%) ITIL Certification
3 5 (6.17%) Master's Degree
4 4 (4.94%) Computer Science Degree
4 4 (4.94%) SC Cleared
4 4 (4.94%) Security Cleared
4 4 (4.94%) TOGAF Certification
5 3 (3.70%) Microsoft Certification
5 3 (3.70%) PMI Certification
6 2 (2.47%) ITIL Foundation Certificate
6 2 (2.47%) VMware Certified Professional (VCP)
7 1 (1.23%) Azure Certification
7 1 (1.23%) CCIE
7 1 (1.23%) CCNP
7 1 (1.23%) Cisco Certification
Quality Assurance & Compliance
1 11 (13.58%) SLA
2 2 (2.47%) COBIT
2 2 (2.47%) NIST
3 1 (1.23%) Actionable Recommendations
3 1 (1.23%) Data Quality
System Software
1 19 (23.46%) Active Directory
2 7 (8.64%) Virtual Desktop
3 4 (4.94%) vSphere
4 3 (3.70%) Virtual Machines
4 3 (3.70%) VMware Infrastructure
5 1 (1.23%) Hyper-V
5 1 (1.23%) Veritas Cluster Server
Systems Management
1 5 (6.17%) SCCM
2 4 (4.94%) Microsoft Intune
3 1 (1.23%) Jamf Pro
3 1 (1.23%) McAfee ePO
3 1 (1.23%) NetBackup
3 1 (1.23%) OfficeScan
3 1 (1.23%) SCOM
3 1 (1.23%) Terraform
3 1 (1.23%) Trend Micro Deep Security
3 1 (1.23%) WMI
Vendors
1 22 (27.16%) Microsoft
2 9 (11.11%) ServiceNow
3 6 (7.41%) VMware
4 4 (4.94%) Cisco
5 3 (3.70%) iManage
5 3 (3.70%) Oracle
5 3 (3.70%) SolarWinds
6 2 (2.47%) Dell
6 2 (2.47%) Genesys
6 2 (2.47%) Google
6 2 (2.47%) HP
6 2 (2.47%) Meraki
6 2 (2.47%) Sun
7 1 (1.23%) Altiris
7 1 (1.23%) Apple
7 1 (1.23%) Citrix
7 1 (1.23%) Huawei
7 1 (1.23%) McAfee
7 1 (1.23%) Sophos
7 1 (1.23%) Veritas