2nd/3rd Line Support Analyst
UK > England
The median 2nd/3rd Line Support Analyst salary in England is £38,500 per year, according to job vacancies posted during the 6 months leading to 5 May 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 5 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 648 | 834 | 936 |
| Rank change year-on-year | +186 | +102 | +191 |
| Permanent jobs requiring a 2nd/3rd Line Support Analyst | 10 | 10 | 12 |
| As % of all permanent jobs advertised in England | 0.021% | 0.012% | 0.013% |
| As % of the Job Titles category | 0.024% | 0.012% | 0.014% |
| Number of salaries quoted | 9 | 5 | 12 |
| 10th Percentile | - | £36,450 | - |
| 25th Percentile | £36,750 | £37,500 | £35,750 |
| Median annual salary (50th Percentile) | £38,500 | £54,296 | £37,500 |
| Median % change year-on-year | -29.09% | +44.79% | -28.57% |
| 75th Percentile | £53,750 | £92,500 | £86,250 |
| 90th Percentile | £90,000 | - | £90,000 |
| UK median annual salary | £38,500 | £54,296 | £45,000 |
| % change year-on-year | -29.09% | +20.66% | -14.29% |
All Permanent IT Job Vacancies
England
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in England with a recognized job title | 42,114 | 80,514 | 84,327 |
| % of permanent jobs with a recognized job title | 90.37% | 94.48% | 91.53% |
| Number of salaries quoted | 24,536 | 60,209 | 53,453 |
| 10th Percentile | £30,000 | £28,500 | £32,500 |
| 25th Percentile | £42,464 | £38,125 | £45,000 |
| Median annual salary (50th Percentile) | £57,500 | £53,500 | £60,800 |
| Median % change year-on-year | +7.48% | -12.01% | +1.33% |
| 75th Percentile | £75,000 | £71,915 | £82,500 |
| 90th Percentile | £97,500 | £90,822 | £100,000 |
| UK median annual salary | £57,500 | £52,500 | £60,000 |
| % change year-on-year | +9.52% | -12.50% | - |
2nd/3rd Line Support Analyst
Job Vacancy Trend in England
Job postings that featured 2nd/3rd Line Support Analyst in the job title as a proportion of all IT jobs advertised in England.
2nd/3rd Line Support Analyst
Salary Trend in England
3-month moving average salary quoted in jobs citing 2nd/3rd Line Support Analyst in England.
2nd/3rd Line Support Analyst
Salary Histogram in England
Salary distribution for jobs citing 2nd/3rd Line Support Analyst in England over the 6 months to 5 May 2025.
2nd/3rd Line Support Analyst
Job Locations in England
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd/3rd Line Support Analyst within the England region over the 6 months to 5 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| East Midlands | - | 5 | £38,500 | - | |
| Midlands | - | 5 | £38,500 | - | |
| London | +99 | 4 | £85,000 | +56.55% | 1 |
| Yorkshire | - | 1 | £42,500 | - | |
| North of England | - | 1 | £42,500 | - | |
| 2nd/3rd Line Support Analyst UK |
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2nd/3rd Line Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England
For the 6 months to 5 May 2025, 2nd/3rd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring 2nd/3rd Line Support Analyst in the job title.
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2nd/3rd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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