2nd/3rd Line Support Analyst Jobs in England

2nd/3rd Line Support Analyst
UK > England

The median 2nd/3rd Line Support Analyst salary in England is £54,296 per year according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 825 912 1118
Rank change year-on-year +87 +206 -263
Permanent jobs requiring a 2nd/3rd Line Support Analyst 10 13 18
As % of all permanent jobs advertised in England 0.012% 0.014% 0.014%
As % of the Job Titles category 0.012% 0.015% 0.014%
Number of salaries quoted 5 13 15
10th Percentile £36,450 £35,150 £31,550
25th Percentile £37,500 £35,750 £41,875
Median annual salary (50th Percentile) £54,296 £37,500 £52,500
Median % change year-on-year +44.79% -28.57% +61.54%
75th Percentile £92,500 £85,000 £71,875
90th Percentile - £90,000 £92,500
UK median annual salary £54,296 £41,250 £52,500
% change year-on-year +31.63% -21.43% +61.54%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,497 84,397 127,287
% of permanent jobs with a recognized job title 94.47% 91.51% 96.11%
Number of salaries quoted 60,179 53,484 75,704
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,125 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,800 £60,000
Median % change year-on-year -12.01% +1.33% +9.09%
75th Percentile £71,809 £82,500 £80,000
90th Percentile £90,822 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

2nd/3rd Line Support Analyst
Job Vacancy Trend in England

Job postings that featured 2nd/3rd Line Support Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for 2nd/3rd Line Support Analyst in England

2nd/3rd Line Support Analyst
Salary Trend in England

3-month moving average salary quoted in jobs citing 2nd/3rd Line Support Analyst in England.

Salary trend for 2nd/3rd Line Support Analyst in England

2nd/3rd Line Support Analyst
Salary Histogram in England

Salary distribution for jobs citing 2nd/3rd Line Support Analyst in England over the 6 months to 4 May 2024.

Salary histogram for 2nd/3rd Line Support Analyst in England

2nd/3rd Line Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd/3rd Line Support Analyst within the England region over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +123 10 £54,296 -32.13% 1
2nd/3rd Line Support Analyst
UK

2nd/3rd Line Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 4 May 2024, 2nd/3rd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring 2nd/3rd Line Support Analyst in the job title.

1 9 (90.00%) SQL
2 8 (80.00%) Windows
2 8 (80.00%) Linux
2 8 (80.00%) Firewall
3 7 (70.00%) Banking
3 7 (70.00%) ION Trading
3 7 (70.00%) Ruby
3 7 (70.00%) Ubuntu
3 7 (70.00%) FIX Protocol
3 7 (70.00%) Patsystems
3 7 (70.00%) PowerShell
3 7 (70.00%) CentOS
3 7 (70.00%) Eurex
3 7 (70.00%) Trayport
3 7 (70.00%) Bash
3 7 (70.00%) Finance
3 7 (70.00%) CQG
3 7 (70.00%) Reuters
3 7 (70.00%) Bloomberg
3 7 (70.00%) Microsoft Exchange
3 7 (70.00%) Fidessa
3 7 (70.00%) Red Hat
3 7 (70.00%) Python
3 7 (70.00%) DHCP
3 7 (70.00%) TCP/IP
3 7 (70.00%) DNS
3 7 (70.00%) Solaris
3 7 (70.00%) JavaScript
3 7 (70.00%) Perl
3 7 (70.00%) Oracle

2nd/3rd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (70.00%) Microsoft Exchange
Applications
1 1 (10.00%) Microsoft Excel
Business Applications
1 7 (70.00%) Fidessa
Cloud Services
1 1 (10.00%) Azure
1 1 (10.00%) Azure Sentinel
1 1 (10.00%) Microsoft 365
1 1 (10.00%) WhatsApp
Communications & Networking
1 8 (80.00%) Firewall
2 7 (70.00%) DHCP
2 7 (70.00%) DNS
2 7 (70.00%) FIX Connectivity
2 7 (70.00%) TCP/IP
3 1 (10.00%) SD-WAN
3 1 (10.00%) WAN
Database & Business Intelligence
1 7 (70.00%) SQL Server
General
1 7 (70.00%) Banking
1 7 (70.00%) Finance
2 1 (10.00%) Legal
2 1 (10.00%) Organisational Skills
2 1 (10.00%) Public Sector
2 1 (10.00%) Social Skills
Libraries, Frameworks & Software Standards
1 7 (70.00%) FIX Protocol
Miscellaneous
1 7 (70.00%) Eurex
2 1 (10.00%) Greenfield Project
2 1 (10.00%) Video Conferencing
Operating Systems
1 8 (80.00%) Linux
1 8 (80.00%) Windows
2 7 (70.00%) CentOS
2 7 (70.00%) Solaris
2 7 (70.00%) Ubuntu
2 7 (70.00%) Unix
3 1 (10.00%) Windows 10
3 1 (10.00%) Windows Server
3 1 (10.00%) Windows Server 2016
3 1 (10.00%) Windows Server 2019
Processes & Methodologies
1 7 (70.00%) Client Onboarding
1 7 (70.00%) ITIL
2 2 (20.00%) User Acceptance Testing
3 1 (10.00%) Change Control
3 1 (10.00%) CRM
3 1 (10.00%) Data Analysis
3 1 (10.00%) Mentoring
3 1 (10.00%) Requirements Gathering
3 1 (10.00%) Service Delivery
3 1 (10.00%) SIEM
Programming Languages
1 9 (90.00%) SQL
2 7 (70.00%) Bash
2 7 (70.00%) JavaScript
2 7 (70.00%) Perl
2 7 (70.00%) PowerShell
2 7 (70.00%) Python
2 7 (70.00%) Ruby
System Software
1 1 (10.00%) Active Directory
1 1 (10.00%) VMware Infrastructure
Systems Management
1 1 (10.00%) ZENworks
Vendors
1 7 (70.00%) Bloomberg
1 7 (70.00%) CQG
1 7 (70.00%) ION Trading
1 7 (70.00%) Oracle
1 7 (70.00%) Patsystems
1 7 (70.00%) Red Hat
1 7 (70.00%) Reuters
1 7 (70.00%) Trayport
2 1 (10.00%) Microsoft
2 1 (10.00%) Salesforce
2 1 (10.00%) VMware