Period
to 25 July 2017

The median annual salary for a Senior Service Manager was £70,000 in advertised job vacancies in London during the 6 months to 25 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Senior Service Manager
England > London
6 months to
25 Jul 2017
Same period 2016 Same period 2015
Rank 756 800 834
Rank change year-on-year +44 +34 -21
Permanent jobs requiring a Senior Service Manager 87 81 84
As % of all permanent IT jobs advertised in London 0.12% 0.098% 0.093%
As % of the Job Titles category 0.12% 0.10% 0.097%
Number of salaries quoted 72 62 65
London median annual salary £70,000 £75,000 £62,500
Median salary % change year-on-year -6.67% +20.00% -10.71%
10th Percentile £47,500 £49,780 £52,500
90th Percentile £90,875 £95,000 £82,500
England median annual salary £70,000 £66,250 £60,000
% change year-on-year +5.66% +10.42% -7.69%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 69768 79384 86713
As % of all permanent IT job vacancies advertised in London 94.92% 96.05% 95.94%
Number of salaries quoted 56076 68877 73182
London median annual salary £59,500 £55,000 £55,000
Median salary % change year-on-year +8.18% - +4.76%
10th Percentile £32,500 £32,500 £31,250
90th Percentile £90,000 £85,000 £85,000
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

Senior Service Manager
Job Vacancy Trend in London

Job postings that featured Senior Service Manager in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Senior Service Manager in London

Senior Service Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Service Manager in London.

Salary trend for Senior Service Manager in London

Senior Service Manager
Salary Histogram in London

The salary distribution of IT jobs citing Senior Service Manager in London over the 6 months to 25 July 2017.

Salary histogram for Senior Service Manager in London

Senior Service Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Service Manager within the London region over the 6 months to 25 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +71 18 £70,000 -15.15%
West London +9 3 £77,500 -
South London - 2 £42,283 -
Senior Service Manager
England

Senior Service Manager Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 25 July 2017, Senior Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Senior Service Manager in the job title.

1 64 (73.56%) Finance
2 49 (56.32%) ITIL
3 31 (35.63%) Service Management
4 26 (29.89%) ITIL Certification
5 24 (27.59%) Project Management
6 21 (24.14%) PRINCE2
7 20 (22.99%) Banking
8 18 (20.69%) Stakeholder Management
9 16 (18.39%) PRINCE2 Certification
9 16 (18.39%) Service Delivery
10 15 (17.24%) Telecoms
10 15 (17.24%) Migration
10 15 (17.24%) Retail
11 14 (16.09%) ITSM
11 14 (16.09%) Wireless
11 14 (16.09%) Change Management
11 14 (16.09%) Business Transformation
12 12 (13.79%) Agile Software Development
13 11 (12.64%) Application Rationalisation
13 11 (12.64%) Continuous Improvement
14 10 (11.49%) Retail Banking
14 10 (11.49%) Data Centre
15 9 (10.34%) Presales
15 9 (10.34%) Management Information System
15 9 (10.34%) Incident Management
15 9 (10.34%) Service Delivery Management
16 8 (9.20%) Contingency Planning
16 8 (9.20%) Disaster Recovery
16 8 (9.20%) ISO/IEC 27001
16 8 (9.20%) ITIL V3

Senior Service Manager Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.60%) BizTalk Server
1 4 (4.60%) SharePoint
2 1 (1.15%) Adobe Experience Manager
2 1 (1.15%) Confluence
Applications
1 4 (4.60%) Microsoft Excel
1 4 (4.60%) Microsoft Office
2 1 (1.15%) Microsoft Project
Business Applications
1 6 (6.90%) Remedy ITSM
2 4 (4.60%) Dynamics CRM
Cloud Services
1 2 (2.30%) Adobe Analytics
2 1 (1.15%) Microsoft Azure
2 1 (1.15%) Office 365
2 1 (1.15%) SaaS
Communications & Networking
1 14 (16.09%) Wireless
2 7 (8.05%) CTI
2 7 (8.05%) DNS
2 7 (8.05%) Firewall
2 7 (8.05%) VoIP
3 6 (6.90%) Ethernet
3 6 (6.90%) Frame Relay
3 6 (6.90%) MPLS
3 6 (6.90%) VPN
4 2 (2.30%) Wi-Fi
5 1 (1.15%) LAN
5 1 (1.15%) Unified Communications
5 1 (1.15%) WAN
Database & Business Intelligence
1 4 (4.60%) BusinessObjects
1 4 (4.60%) BusinessObjects Web Intelligence
1 4 (4.60%) SQL Server
2 1 (1.15%) Big Data
Development Applications
1 4 (4.60%) Selenium
2 2 (2.30%) JIRA
General
1 64 (73.56%) Finance
2 20 (22.99%) Banking
3 15 (17.24%) Retail
3 15 (17.24%) Telecoms
4 10 (11.49%) Retail Banking
5 7 (8.05%) Marketing
6 6 (6.90%) Legal
7 5 (5.75%) Financial Institution
8 3 (3.45%) Advertising
9 2 (2.30%) Investment Banking
9 2 (2.30%) Manufacturing
10 1 (1.15%) German Language
10 1 (1.15%) Publishing
Libraries, Frameworks & Software Standards
1 4 (4.60%) .NET
2 1 (1.15%) AngularJS
2 1 (1.15%) React
2 1 (1.15%) RESTful
Miscellaneous
1 10 (11.49%) Data Centre
2 9 (10.34%) Management Information System
3 7 (8.05%) IVR
4 6 (6.90%) Analytical Skills
5 4 (4.60%) User Experience
6 3 (3.45%) Derivative
7 1 (1.15%) Digital Media
7 1 (1.15%) Fintech
7 1 (1.15%) PMI
7 1 (1.15%) Social Media
7 1 (1.15%) Virtual Team
Operating Systems
1 2 (2.30%) Windows
Processes & Methodologies
1 49 (56.32%) ITIL
2 31 (35.63%) Service Management
3 24 (27.59%) Project Management
4 21 (24.14%) PRINCE2
5 18 (20.69%) Stakeholder Management
6 16 (18.39%) Service Delivery
7 15 (17.24%) Migration
8 14 (16.09%) Business Transformation
8 14 (16.09%) Change Management
8 14 (16.09%) ITSM
9 12 (13.79%) Agile Software Development
10 11 (12.64%) Application Rationalisation
10 11 (12.64%) Continuous Improvement
11 9 (10.34%) Incident Management
11 9 (10.34%) Presales
11 9 (10.34%) Service Delivery Management
12 8 (9.20%) Contingency Planning
12 8 (9.20%) Disaster Recovery
12 8 (9.20%) ITIL V3
13 7 (8.05%) Information Security
Programming Languages
1 4 (4.60%) SQL
2 1 (1.15%) C
2 1 (1.15%) Java
Qualifications
1 26 (29.89%) ITIL Certification
2 16 (18.39%) PRINCE2 Certification
3 4 (4.60%) Degree
4 2 (2.30%) PMP
5 1 (1.15%) CISA
5 1 (1.15%) CRISC
5 1 (1.15%) PMI Certification
Quality Assurance & Compliance
1 8 (9.20%) ISO/IEC 27001
2 5 (5.75%) Dodd-Frank
2 5 (5.75%) EMIR
2 5 (5.75%) MiFID
3 4 (4.60%) FATCA
3 4 (4.60%) SLA
4 3 (3.45%) QA
5 2 (2.30%) GDPR
6 1 (1.15%) ISO/IEC 20000
6 1 (1.15%) TickIT
System Software
1 2 (2.30%) Active Directory
Systems Management
1 1 (1.15%) SCCM
Vendors
1 6 (6.90%) BMC
1 6 (6.90%) Remedy
2 5 (5.75%) HP
2 5 (5.75%) Microsoft
3 4 (4.60%) Cognizant
3 4 (4.60%) ServiceNow
4 2 (2.30%) Adobe
4 2 (2.30%) MobileIron
5 1 (1.15%) Avaya
5 1 (1.15%) Nortel
5 1 (1.15%) Omniture
5 1 (1.15%) Progress
5 1 (1.15%) Salesforce.com
London
McGregor Boyall
Salary: £70000 - £95000 per annum
Posted: Yesterday
London
Hays
Posted: Yesterday