Period
to 17 November 2017

The median annual salary for a Client Services Manager was £40,000 in advertised job vacancies during the 6 months to 17 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Client Service Manager
UK
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 1140 1167 1154
Rank change year-on-year +27 -13 +67
Permanent jobs requiring a Client Services Manager 63 57 138
As % of all permanent IT jobs advertised in the UK 0.035% 0.030% 0.063%
As % of the Job Titles category 0.037% 0.031% 0.065%
Number of salaries quoted 52 38 111
UK median annual salary £40,000 £51,250 £55,000
Median salary % change year-on-year -21.95% -6.82% +10.00%
10th Percentile £26,250 £26,250 £32,500
90th Percentile £70,000 £87,500 £71,250
UK excluding London median annual salary £35,000 £53,750 £49,500
% change year-on-year -34.88% +8.59% +4.21%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 172542 183486 211561
% of permanent IT jobs with a recognized job title 95.77% 96.49% 96.47%
Number of salaries quoted 138422 153547 175640
UK median annual salary £48,000 £47,500 £45,000
Median salary % change year-on-year +1.05% +5.56% -
10th Percentile £27,500 £27,000 £26,250
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,500
% change year-on-year - +4.94% +1.25%

Client Services Manager
Job Vacancy Trend

Job postings that featured Client Services Manager in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Client Services Manager in the UK

Client Services Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Client Services Manager.

Salary trend for Client Services Manager in the UK

Client Services Manager
Salary Histogram

The salary distribution of IT jobs citing Client Services Manager over the 6 months to 17 November 2017.

Salary histogram for Client Services Manager in the UK

Client Services Manager
Top 12 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Client Services Manager within the UK over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +68 62 £40,000 -27.27% 2
UK excluding London +53 43 £35,000 -34.88%
South East +38 21 £27,500 -59.26%
London +8 19 £50,000 -2.44% 2
Midlands +54 9 £50,000 +29.87%
East of England +13 8 £48,000 -26.15%
West Midlands +21 7 £50,000 +29.87%
North of England - 4 £41,250 -
North West - 3 £47,500 -
East Midlands - 2 £39,250 -
Yorkshire - 1 £35,000 -
South West - 1 £32,500 -

Client Services Manager Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 17 November 2017, Client Services Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Client Services Manager in the job title.

1 27 (42.86%) Service Delivery
2 26 (41.27%) ITIL
3 23 (36.51%) SLA
4 21 (33.33%) Service Management
5 17 (26.98%) Finance
5 17 (26.98%) Marketing
6 16 (25.40%) Digital Marketing
7 14 (22.22%) Change Management
8 13 (20.63%) SEO
8 13 (20.63%) HTML
8 13 (20.63%) Social Media
8 13 (20.63%) WordPress
9 11 (17.46%) Agile Software Development
10 10 (15.87%) Mentoring
10 10 (15.87%) People Management
11 9 (14.29%) Retail
11 9 (14.29%) ITSM
11 9 (14.29%) E-Commerce
12 8 (12.70%) Project Management
12 8 (12.70%) Analytical Skills
13 7 (11.11%) Service Delivery Management
13 7 (11.11%) Incident Management
13 7 (11.11%) ITIL Certification
13 7 (11.11%) Microsoft
14 6 (9.52%) Active Directory
14 6 (9.52%) MS Exchange
14 6 (9.52%) Windows
14 6 (9.52%) Asset Management
14 6 (9.52%) Management Information System
14 6 (9.52%) Stakeholder Management

Client Services Manager Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (20.63%) WordPress
2 6 (9.52%) MS Exchange
3 2 (3.17%) Exchange Server 2003
3 2 (3.17%) Exchange Server 2010
Applications
1 5 (7.94%) Microsoft Excel
2 3 (4.76%) Microsoft Office
2 3 (4.76%) Microsoft PowerPoint
Cloud Services
1 4 (6.35%) Microsoft Azure
1 4 (6.35%) Office 365
2 2 (3.17%) Amazon AWS
3 1 (1.59%) SaaS
Communications & Networking
1 4 (6.35%) Firewall
2 2 (3.17%) LAN
2 2 (3.17%) WAN
Database & Business Intelligence
1 2 (3.17%) Power BI
1 2 (3.17%) QlikView
2 1 (1.59%) Blockchain
General
1 17 (26.98%) Finance
1 17 (26.98%) Marketing
2 9 (14.29%) Retail
3 4 (6.35%) Financial Institution
4 3 (4.76%) Games
5 2 (3.17%) Legal
6 1 (1.59%) Automotive
6 1 (1.59%) Banking
6 1 (1.59%) Telecoms
Libraries, Frameworks & Software Standards
1 13 (20.63%) HTML
2 2 (3.17%) Web Services
2 2 (3.17%) XML
Miscellaneous
1 13 (20.63%) Social Media
2 8 (12.70%) Analytical Skills
3 6 (9.52%) iPad
3 6 (9.52%) Management Information System
4 5 (7.94%) Hedge funds
5 4 (6.35%) Enterprise Storage
6 3 (4.76%) Digital Media
6 3 (4.76%) Fintech
7 2 (3.17%) Mainframe
7 2 (3.17%) Renewable Energy
8 1 (1.59%) Enterprise Software
8 1 (1.59%) Foreign Exchange (FX)
8 1 (1.59%) NHS
Operating Systems
1 6 (9.52%) Windows
2 2 (3.17%) Windows Server
2 2 (3.17%) Windows Server 2003
2 2 (3.17%) Windows Server 2008
Processes & Methodologies
1 27 (42.86%) Service Delivery
2 26 (41.27%) ITIL
3 21 (33.33%) Service Management
4 16 (25.40%) Digital Marketing
5 14 (22.22%) Change Management
6 13 (20.63%) SEO
7 11 (17.46%) Agile Software Development
8 10 (15.87%) Mentoring
8 10 (15.87%) People Management
9 9 (14.29%) E-Commerce
9 9 (14.29%) ITSM
10 8 (12.70%) Project Management
11 7 (11.11%) Incident Management
11 7 (11.11%) Service Delivery Management
12 6 (9.52%) Asset Management
12 6 (9.52%) Matrix Organization
12 6 (9.52%) Stakeholder and Relationship Management
12 6 (9.52%) Stakeholder Management
13 5 (7.94%) Disaster Recovery
14 4 (6.35%) ITIL V3
Qualifications
1 7 (11.11%) ITIL Certification
2 4 (6.35%) Degree
3 1 (1.59%) MBA
Quality Assurance & Compliance
1 23 (36.51%) SLA
2 1 (1.59%) PMO
System Software
1 6 (9.52%) Active Directory
2 4 (6.35%) Hyper-V
2 4 (6.35%) VMware Infrastructure
Vendors
1 7 (11.11%) Microsoft
2 4 (6.35%) Citrix
2 4 (6.35%) Dell
2 4 (6.35%) EqualLogic
2 4 (6.35%) NetApp
2 4 (6.35%) VMware
3 2 (3.17%) Bloomberg
3 2 (3.17%) Cognos
3 2 (3.17%) Reuters