Head of Service Delivery Job Trends

Head of Service Delivery
UK

The median Head of Service Delivery salary in the UK is £100,000 per year, according to job vacancies posted during the 6 months leading to 15 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
15 Jan 2026
Same period 2025 Same period 2024
Rank 645 702 706
Rank change year-on-year +57 +4 +309
Permanent jobs requiring a Head of Service Delivery 4 9 7
As % of all permanent jobs in the UK 0.007% 0.017% 0.013%
As % of the Job Titles category 0.007% 0.018% 0.013%
Number of salaries quoted 3 8 6
10th Percentile £90,000 £86,375 £64,375
25th Percentile £93,750 £99,688 £75,625
Median annual salary (50th Percentile) £100,000 £126,250 £88,750
Median % change year-on-year -20.79% +42.25% +4.41%
75th Percentile £107,750 £160,625 £99,688
90th Percentile £110,900 £200,000 £107,500
UK excluding London median annual salary £104,000 £200,000 £91,250
% change year-on-year -48.00% +119.18% -4.70%

All Permanent IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 54,710 49,797 52,819
% of permanent jobs with a recognized job title 90.74% 92.91% 95.25%
Number of salaries quoted 33,899 25,819 40,678
10th Percentile £28,560 £33,500 £30,000
25th Percentile £37,250 £45,000 £41,250
Median annual salary (50th Percentile) £55,000 £60,000 £57,500
Median % change year-on-year -8.33% +4.35% -4.17%
75th Percentile £75,000 £78,750 £77,500
90th Percentile £95,000 £97,500 £95,325
UK excluding London median annual salary £50,000 £53,000 £50,000
% change year-on-year -5.66% +6.00% -5.18%

Head of Service Delivery
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'Head of Service Delivery' in the job title relative to all permanent IT jobs advertised.

Head of Service Delivery job vacancy trend in the UK

Head of Service Delivery
Salary Trend

Salary distribution trend for Head of Service Delivery job vacancies in the UK.

Salary distribution trend for Head of Service Delivery job vacancies in the UK

Head of Service Delivery
Top 7 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Head of Service Delivery within the UK over the 6 months to 15 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +55 4 £100,000 -20.79% 2
London +60 2 £100,000 -6.98% 1
UK excluding London +35 2 £104,000 -48.00% 2
Work from Home +66 1 £95,000 -11.63%
Midlands +20 1 £113,000 -43.50% 1
West Midlands +19 1 £113,000 -43.50%
South East - 1 £95,000 - 1

Head of Service Delivery Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 15 January 2026, Head of Service Delivery job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring Head of Service Delivery in the job title.

1 4 (100.00%) Continuous Improvement
1 4 (100.00%) Service Delivery
2 3 (75.00%) ITIL
3 2 (50.00%) Change Management
3 2 (50.00%) Incident Management
3 2 (50.00%) ITSM
3 2 (50.00%) Major Incident Management
3 2 (50.00%) Stakeholder Management
4 1 (25.00%) Agile
4 1 (25.00%) Asset Management
4 1 (25.00%) Azure
4 1 (25.00%) Budgeting
4 1 (25.00%) Business Continuity
4 1 (25.00%) Culture Change
4 1 (25.00%) Customer Retention
4 1 (25.00%) Customer Service
4 1 (25.00%) Disaster Recovery
4 1 (25.00%) ERP
4 1 (25.00%) Fintech
4 1 (25.00%) Knowledge Management
4 1 (25.00%) Line Management
4 1 (25.00%) Microsoft
4 1 (25.00%) Microsoft 365
4 1 (25.00%) PMO
4 1 (25.00%) Problem Management
4 1 (25.00%) Problem-Solving
4 1 (25.00%) Process Improvement
4 1 (25.00%) Roadmaps
4 1 (25.00%) SaaS
4 1 (25.00%) SAP

Head of Service Delivery Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (25.00%) Azure
1 1 (25.00%) Microsoft 365
1 1 (25.00%) SaaS
General
1 2 (50.00%) Legal
1 2 (50.00%) Social Skills
2 1 (25.00%) Analytical Skills
2 1 (25.00%) Banking
2 1 (25.00%) Influencing Skills
2 1 (25.00%) Law
Miscellaneous
1 2 (50.00%) Onboarding
2 1 (25.00%) Digital Signage
2 1 (25.00%) Hybrid Cloud
Processes & Methodologies
1 4 (100.00%) Continuous Improvement
1 4 (100.00%) Service Delivery
2 3 (75.00%) ITIL
3 2 (50.00%) Change Management
3 2 (50.00%) Incident Management
3 2 (50.00%) ITSM
3 2 (50.00%) Major Incident Management
3 2 (50.00%) Stakeholder Management
4 1 (25.00%) Budgeting
4 1 (25.00%) Culture Change
4 1 (25.00%) Customer Retention
4 1 (25.00%) Customer Service
4 1 (25.00%) Disaster Recovery
4 1 (25.00%) Fintech
4 1 (25.00%) Line Management
4 1 (25.00%) Problem Management
4 1 (25.00%) Process Improvement
4 1 (25.00%) Roadmaps
4 1 (25.00%) Service Catalogue
4 1 (25.00%) Software Asset Management
Quality Assurance & Compliance
1 1 (25.00%) PMO
1 1 (25.00%) SLA
Vendors
1 1 (25.00%) Microsoft
1 1 (25.00%) SAP