Period
to 17 January 2018

The median annual salary for an Infrastructure Support Analyst was £34,000 in advertised job vacancies during the 6 months to 17 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Infrastructure Support Analyst
UK
6 months to
17 Jan 2018
Same period 2017 Same period 2016
Rank 1016 944 1076
Rank change year-on-year -72 +132 -86
Permanent jobs requiring an Infrastructure Support Analyst 141 229 208
As % of all permanent IT jobs advertised in the UK 0.081% 0.13% 0.10%
As % of the Job Titles category 0.085% 0.13% 0.10%
Number of salaries quoted 128 218 189
UK median annual salary £34,000 £35,000 £36,254
Median salary % change year-on-year -2.86% -3.46% +6.63%
10th Percentile £25,000 £23,710 £24,250
90th Percentile £51,500 £48,925 £52,500
UK excluding London median annual salary £32,500 £34,000 £37,500
% change year-on-year -4.41% -9.33% +19.05%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 166,399 171,574 198,444
% of permanent IT jobs with a recognized job title 96.07% 96.47% 96.57%
Number of salaries quoted 135,020 142,894 165,923
UK median annual salary £50,000 £47,500 £45,550
Median salary % change year-on-year +5.26% +4.28% +1.22%
10th Percentile £27,500 £27,000 £26,500
90th Percentile £79,500 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £41,500
% change year-on-year - +2.41% +3.75%

Infrastructure Support Analyst
Job Vacancy Trend

Job postings that featured Infrastructure Support Analyst in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Infrastructure Support Analyst in the UK

Infrastructure Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Infrastructure Support Analyst.

Salary trend for Infrastructure Support Analyst in the UK

Infrastructure Support Analyst
Salary Histogram

The salary distribution of IT jobs citing Infrastructure Support Analyst over the 6 months to 17 January 2018.

Salary histogram for Infrastructure Support Analyst in the UK

Infrastructure Support Analyst
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Infrastructure Support Analyst within the UK over the 6 months to 17 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -76 130 £35,000 - 7
UK excluding London -45 100 £32,500 -4.41% 3
London -8 36 £45,000 +16.88% 5
South East +3 24 £37,500 -3.23%
Midlands -1 22 £26,000 -30.67% 1
South West +14 19 £35,000 +25.00%
West Midlands +9 18 £26,000 -25.71% 1
North of England -19 15 £30,000 +7.14%
East of England +18 14 £34,500 -29.23% 1
Yorkshire +17 9 £30,000 +7.14%
North West -23 6 £33,750 +21.62%
Scotland -34 5 £32,500 -10.96% 1
East Midlands +6 4 £33,500 -21.18%
Wales - 1 £28,500 -

Infrastructure Support Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 17 January 2018, Infrastructure Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Infrastructure Support Analyst in the job title.

1 109 (77.30%) Windows
2 82 (58.16%) Active Directory
3 81 (57.45%) Microsoft
4 74 (52.48%) VMware
5 72 (51.06%) Citrix
6 61 (43.26%) Windows Server
7 60 (42.55%) MS Exchange
8 47 (33.33%) Windows Server 2008
9 46 (32.62%) SCCM
10 45 (31.91%) ITIL
10 45 (31.91%) Windows Server 2012
11 41 (29.08%) VMware Infrastructure
12 40 (28.37%) Cisco
13 39 (27.66%) SAN
14 37 (26.24%) Firewall
15 32 (22.70%) Hyper-V
16 31 (21.99%) PowerShell
16 31 (21.99%) Office 365
17 30 (21.28%) SQL Server
18 27 (19.15%) WAN
19 26 (18.44%) NetApp
20 24 (17.02%) LAN
21 23 (16.31%) SQL
21 23 (16.31%) TCP/IP
21 23 (16.31%) Degree
22 22 (15.60%) Problem Management
22 22 (15.60%) Microsoft Azure
22 22 (15.60%) Finance
23 19 (13.48%) Dell
24 18 (12.77%) Exchange Server 2010

Infrastructure Support Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 60 (42.55%) MS Exchange
2 18 (12.77%) Exchange Server 2010
3 14 (9.93%) SharePoint
4 12 (8.51%) Exchange Server 2007
5 11 (7.80%) Exchange Server 2013
6 7 (4.96%) SharePoint Server
7 6 (4.26%) Skype for Business
8 5 (3.55%) IIS
9 3 (2.13%) WebSphere
10 2 (1.42%) Exchange Server 2003
10 2 (1.42%) JBoss
11 1 (0.71%) Apache
11 1 (0.71%) CMS
11 1 (0.71%) Sitecore CMS
11 1 (0.71%) Tomcat
Applications
1 9 (6.38%) Microsoft Office
Business Applications
1 1 (0.71%) Oracle EBS
Cloud Services
1 31 (21.99%) Office 365
2 22 (15.60%) Microsoft Azure
3 12 (8.51%) Amazon AWS
4 4 (2.84%) IaaS
4 4 (2.84%) PaaS
5 3 (2.13%) AWS CloudFormation
5 3 (2.13%) SaaS
5 3 (2.13%) Virtual Private Cloud
6 2 (1.42%) Azure Active Directory
7 1 (0.71%) Mimecast
Communications & Networking
1 39 (27.66%) SAN
2 37 (26.24%) Firewall
3 27 (19.15%) WAN
4 24 (17.02%) LAN
5 23 (16.31%) TCP/IP
6 17 (12.06%) DHCP
6 17 (12.06%) DNS
7 16 (11.35%) VoIP
8 13 (9.22%) VLAN
9 6 (4.26%) Internet
9 6 (4.26%) NAS
9 6 (4.26%) VPN
10 5 (3.55%) Cisco IOS
10 5 (3.55%) WLAN
11 4 (2.84%) Skype
12 3 (2.13%) Kerberos
12 3 (2.13%) LDAP
12 3 (2.13%) PBX
12 3 (2.13%) PSTN
12 3 (2.13%) SSL
Database & Business Intelligence
1 30 (21.28%) SQL Server
2 6 (4.26%) MySQL
3 5 (3.55%) Azure SQL Database
3 5 (3.55%) SQL Server 2005
4 3 (2.13%) GIS
4 3 (2.13%) SQL Server 2012
5 2 (1.42%) RDBMS
5 2 (1.42%) Relational Database
5 2 (1.42%) SQL Server 2008
Development Applications
1 1 (0.71%) InstallShield
1 1 (0.71%) MSI
General
1 22 (15.60%) Finance
2 10 (7.09%) Telecoms
3 6 (4.26%) Legal
4 5 (3.55%) Manufacturing
5 4 (2.84%) Retail
6 3 (2.13%) Banking
6 3 (2.13%) Law
Libraries, Frameworks & Software Standards
1 13 (9.22%) Software Packaging
2 2 (1.42%) Web Services
3 1 (0.71%) .NET
3 1 (0.71%) COM
3 1 (0.71%) LAMP
3 1 (0.71%) WSH
Miscellaneous
1 15 (10.64%) Data Centre
2 14 (9.93%) Management Information System
3 13 (9.22%) Enterprise Storage
4 7 (4.96%) Clustering
4 7 (4.96%) Driving Licence
5 4 (2.84%) Blackberry
5 4 (2.84%) Video Conferencing
6 3 (2.13%) BYOD
6 3 (2.13%) Greenfield Project
6 3 (2.13%) PKI
6 3 (2.13%) Replication
7 2 (1.42%) Analytical Skills
7 2 (1.42%) iPad
7 2 (1.42%) iPhone
8 1 (0.71%) AS400
8 1 (0.71%) Computer Science
8 1 (0.71%) HP Storage
8 1 (0.71%) Internet of Things
8 1 (0.71%) Smart City
Operating Systems
1 109 (77.30%) Windows
2 61 (43.26%) Windows Server
3 47 (33.33%) Windows Server 2008
4 45 (31.91%) Windows Server 2012
5 16 (11.35%) Linux
5 16 (11.35%) Windows 10
6 14 (9.93%) Windows 7
7 10 (7.09%) Windows Server 2003
8 9 (6.38%) Windows 8
9 8 (5.67%) Mac OS X
9 8 (5.67%) Red Hat Enterprise Linux
10 4 (2.84%) Apple iOS
10 4 (2.84%) Unix
11 2 (1.42%) Windows 2000 Server
11 2 (1.42%) Windows XP
12 1 (0.71%) AIX
12 1 (0.71%) Android
12 1 (0.71%) CentOS
12 1 (0.71%) Ubuntu
12 1 (0.71%) Windows NT
Processes & Methodologies
1 45 (31.91%) ITIL
2 22 (15.60%) Problem Management
3 13 (9.22%) Application Virtualisation
3 13 (9.22%) Change Management
3 13 (9.22%) Compatibility Testing
3 13 (9.22%) Line Management
3 13 (9.22%) Software Distribution
3 13 (9.22%) Workload Management
4 12 (8.51%) Process Improvement
4 12 (8.51%) Service Management
5 7 (4.96%) Disaster Recovery
5 7 (4.96%) Migration
5 7 (4.96%) Project Management
5 7 (4.96%) Server Virtualisation
5 7 (4.96%) Service Delivery
5 7 (4.96%) Supplier Management
6 6 (4.26%) Application Packaging
6 6 (4.26%) Proactive Monitoring
7 5 (3.55%) Infrastructure Transformation
7 5 (3.55%) ITSM
Programming Languages
1 31 (21.99%) PowerShell
2 23 (16.31%) SQL
3 2 (1.42%) C
3 2 (1.42%) Shell Script
3 2 (1.42%) VBScript
4 1 (0.71%) AWK
4 1 (0.71%) Bash Shell
4 1 (0.71%) sed
Qualifications
1 23 (16.31%) Degree
2 13 (9.22%) Security Cleared
3 12 (8.51%) Microsoft Certification
4 11 (7.80%) MCSE
5 8 (5.67%) MCSA
6 5 (3.55%) Citrix Certification
7 4 (2.84%) Cisco Certification
7 4 (2.84%) MCP
8 3 (2.13%) CCNA
8 3 (2.13%) HNC
8 3 (2.13%) Numerate Degree
9 1 (0.71%) Computer Science Degree
9 1 (0.71%) ITIL Certification
9 1 (0.71%) ITIL Foundation Certificate
9 1 (0.71%) MCITP
9 1 (0.71%) MCTS
Quality Assurance & Compliance
1 6 (4.26%) SLA
2 1 (0.71%) QA
System Software
1 82 (58.16%) Active Directory
2 41 (29.08%) VMware Infrastructure
3 32 (22.70%) Hyper-V
4 17 (12.06%) XenApp
5 14 (9.93%) Microsoft App-V
6 11 (7.80%) vSphere
7 6 (4.26%) DFS Replication
8 3 (2.13%) KVM
8 3 (2.13%) XenServer
9 2 (1.42%) VMware ESXi
10 1 (0.71%) ISA Server
10 1 (0.71%) NFS
10 1 (0.71%) Terminal Server
10 1 (0.71%) VMware Server
10 1 (0.71%) XenDesktop
Systems Management
1 46 (32.62%) SCCM
2 14 (9.93%) SCOM
3 6 (4.26%) Backup Exec
4 5 (3.55%) Puppet
5 4 (2.84%) Microsoft Clustering
6 3 (2.13%) Terraform
7 2 (1.42%) Ansible
7 2 (1.42%) Cisco CUCM
7 2 (1.42%) Opscode Chef
7 2 (1.42%) Salt
7 2 (1.42%) vCenter Server
7 2 (1.42%) WSUS
7 2 (1.42%) XenMobile
8 1 (0.71%) Cisco UCCX
8 1 (0.71%) NetBackup
8 1 (0.71%) Symantec Enterprise Vault
8 1 (0.71%) Systems Management Server (SMS)
8 1 (0.71%) vMotion
Vendors
1 81 (57.45%) Microsoft
2 74 (52.48%) VMware
3 72 (51.06%) Citrix
4 40 (28.37%) Cisco
5 26 (18.44%) NetApp
6 19 (13.48%) Dell
7 13 (9.22%) Palo Alto
8 12 (8.51%) EqualLogic
9 9 (6.38%) HP
10 8 (5.67%) CommVault
10 8 (5.67%) Riverbed
11 7 (4.96%) Avaya
11 7 (4.96%) Extreme Networks
11 7 (4.96%) Red Hat
12 6 (4.26%) Ivanti
13 5 (3.55%) Dell Compellent
13 5 (3.55%) Meraki
13 5 (3.55%) Mitel
13 5 (3.55%) SolarWinds
13 5 (3.55%) Veeam