2nd/3rd Line Support
UK > Work from Home
The median 2nd/3rd Line Support salary in Work from Home is £32,500 per year according to job vacancies posted during the 6 months to 24 April 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 24 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 540 | 653 | 823 |
| Rank change year-on-year | +113 | +170 | -284 |
| Permanent jobs requiring a 2nd/3rd Line Support | 36 | 27 | 12 |
| As % of all permanent jobs with a WFH option | 0.11% | 0.062% | 0.018% |
| As % of the Job Titles category | 0.11% | 0.064% | 0.019% |
| Number of salaries quoted | 36 | 27 | 12 |
| 10th Percentile | £30,000 | £31,250 | £29,825 |
| 25th Percentile | £31,250 | £31,875 | £30,500 |
| Median annual salary (50th Percentile) | £32,500 | £37,500 | £34,500 |
| Median % change year-on-year | -13.33% | +8.70% | +9.52% |
| 75th Percentile | £38,750 | £40,500 | £37,500 |
| 90th Percentile | £47,500 | £42,200 | £39,975 |
| UK median annual salary | £33,000 | £37,500 | £35,250 |
| % change year-on-year | -12.00% | +6.38% | +3.68% |
All Permanent IT Job Vacancies
Work from Home
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in Work from Home with a recognized job title | 32,441 | 41,897 | 64,856 |
| % of permanent jobs with a recognized job title | 95.99% | 96.00% | 97.40% |
| Number of salaries quoted | 24,951 | 29,614 | 41,885 |
| 10th Percentile | £33,000 | £36,500 | £36,000 |
| 25th Percentile | £42,500 | £47,500 | £45,000 |
| Median annual salary (50th Percentile) | £56,000 | £62,500 | £60,000 |
| Median % change year-on-year | -10.40% | +4.17% | +9.09% |
| 75th Percentile | £75,000 | £81,250 | £78,750 |
| 90th Percentile | £92,500 | £100,000 | £95,000 |
| UK median annual salary | £53,000 | £60,000 | £60,000 |
| % change year-on-year | -11.67% | - | +9.09% |
2nd/3rd Line Support
Trend for Jobs with a WFH Option
Job vacancies with a work from home option which featured 2nd/3rd Line Support in the job title as a proportion of all IT jobs advertised.
2nd/3rd Line Support
Salary Trend for Jobs with a WFH Option
3-month moving average salary quoted in job vacancies with a work from home option citing 2nd/3rd Line Support.
2nd/3rd Line Support
Salary Histogram for Jobs with a WFH Option
Salary distribution for jobs with a work from home option citing 2nd/3rd Line Support over the 6 months to 24 April 2024.
2nd/3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options
For the 6 months to 24 April 2024, 2nd/3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring 2nd/3rd Line Support in the job title.
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2nd/3rd Line Support Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: