Customer Services Manager Jobs with Hybrid/Remote/WFH Options

Customer Service Manager
UK > Work from Home

The median Customer Service Manager salary for remote or hybrid work is £60,000 per year, according to job vacancies posted during the 6 months leading to 24 August 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
24 Aug 2025
Same period 2024 Same period 2023
Rank 472 - 553
Rank change year-on-year - - +318
DemandTrendPermanent jobs requiring a Customer Services Manager 5 0 2
As % of all permanent jobs with a WFH option 0.023% - 0.007%
As % of the Job Titles category 0.025% - 0.007%
Number of salaries quoted 4 0 2
10th Percentile £48,750 - £76,625
25th Percentile £54,375 - £77,188
Median annual salary (50th Percentile) £60,000 - £78,750
Median % change year-on-year - - -1.56%
75th Percentile £60,625 - £79,688
90th Percentile £61,750 - £79,875
UK median annual salary £55,000 - £78,750
% change year-on-year - - +51.44%

All DemandTrendPermanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

DemandTrendPermanent vacancies in Work from Home with a recognized job title 19,628 25,480 28,047
% of permanent jobs with a recognized job title 91.48% 96.53% 96.26%
Number of salaries quoted 10,482 16,923 21,199
10th Percentile £25,267 £35,000 £37,500
25th Percentile £37,500 £43,546 £47,481
Median annual salary (50th Percentile) £55,000 £57,965 £62,500
Median % change year-on-year -5.11% -7.26% +4.17%
75th Percentile £75,000 £77,500 £80,813
90th Percentile £95,000 £95,040 £97,500
UK median annual salary £55,000 £55,000 £60,000
% change year-on-year - -8.33% -

Customer Services Manager
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured Customer Services Manager in the job title as a proportion of all IT jobs advertised.

Customer Services Manager trend for jobs with Hybrid/Remote/WFH options

Customer Services Manager
Salary Trend for Jobs with Hybrid Work Options

Salary distribution trend for remote Customer Services Manager job vacancies.

Salary distribution trend for remote Customer Services Manager job vacancies

Customer Services Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 24 August 2025, Customer Services Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with hybrid or remote work options featuring Customer Services Manager in the job title.

1 5 (100.00%) Customer Service
2 4 (80.00%) Social Skills
3 3 (60.00%) Onboarding
4 2 (40.00%) Customer Retention
4 2 (40.00%) Service Delivery
4 2 (40.00%) Client Onboarding
4 2 (40.00%) Finance
5 1 (20.00%) Decision-Making
5 1 (20.00%) Power Platform
5 1 (20.00%) Back Office
5 1 (20.00%) Workflow
5 1 (20.00%) ITIL
5 1 (20.00%) Python
5 1 (20.00%) CRM
5 1 (20.00%) Business Intelligence
5 1 (20.00%) NHS
5 1 (20.00%) Health Technology
5 1 (20.00%) Digital Healthcare
5 1 (20.00%) Inclusion and Diversity
5 1 (20.00%) Business Strategy
5 1 (20.00%) Customer Experience
5 1 (20.00%) Agile
5 1 (20.00%) Banking
5 1 (20.00%) Data Management
5 1 (20.00%) Visualisation
5 1 (20.00%) SaaS
5 1 (20.00%) Stakeholder Engagement
5 1 (20.00%) R
5 1 (20.00%) Data Visualisation
5 1 (20.00%) Tableau

Customer Services Manager Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (20.00%) Power Platform
1 1 (20.00%) SaaS
Database & Business Intelligence
1 1 (20.00%) Power BI
1 1 (20.00%) Tableau
General
1 4 (80.00%) Social Skills
2 2 (40.00%) Finance
3 1 (20.00%) Analytical Skills
3 1 (20.00%) Back Office
3 1 (20.00%) Banking
3 1 (20.00%) Digital Healthcare
3 1 (20.00%) Health Technology
3 1 (20.00%) Inclusion and Diversity
Miscellaneous
1 3 (60.00%) Onboarding
2 1 (20.00%) NHS
Processes & Methodologies
1 5 (100.00%) Customer Service
2 2 (40.00%) Client Onboarding
2 2 (40.00%) Customer Retention
2 2 (40.00%) Service Delivery
3 1 (20.00%) Actionable Insight
3 1 (20.00%) Agile
3 1 (20.00%) Analytics
3 1 (20.00%) Business Strategy
3 1 (20.00%) Continuous Improvement
3 1 (20.00%) Customer Experience
3 1 (20.00%) Data Analytics
3 1 (20.00%) Data Governance
3 1 (20.00%) Data Management
3 1 (20.00%) Data Visualisation
3 1 (20.00%) Decision-Making
3 1 (20.00%) ITIL
3 1 (20.00%) Performance Monitoring
3 1 (20.00%) Stakeholder Engagement
3 1 (20.00%) Visualisation
3 1 (20.00%) Workflow
Programming Languages
1 1 (20.00%) Python
1 1 (20.00%) R