Help Desk Analyst Jobs with Work from Home Options

Help Desk Analyst
UK > Work from Home

The median Help Desk Analyst salary in Work from Home is £26,500 per year according to job vacancies posted during the 6 months to 1 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 May 2024
Same period 2023 Same period 2022
Rank 555 644 815
Rank change year-on-year +89 +171 -280
Permanent jobs requiring a Help Desk Analyst 34 27 26
As % of all permanent jobs with a WFH option 0.10% 0.063% 0.038%
As % of the Job Titles category 0.10% 0.066% 0.039%
Number of salaries quoted 29 22 18
10th Percentile - £19,500 £26,250
25th Percentile £14,620 £21,938 £27,000
Median annual salary (50th Percentile) £26,500 £27,500 £28,500
Median % change year-on-year -3.64% -3.51% +23.91%
75th Percentile £27,250 £31,875 £31,875
90th Percentile - £32,000 £36,075
UK median annual salary £26,500 £27,500 £27,500
% change year-on-year -3.64% - +8.91%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,482 41,017 65,889
% of permanent jobs with a recognized job title 95.97% 96.06% 97.41%
Number of salaries quoted 24,946 29,136 41,959
10th Percentile £33,070 £36,500 £36,219
25th Percentile £42,500 £47,250 £45,000
Median annual salary (50th Percentile) £56,359 £62,500 £60,000
Median % change year-on-year -9.83% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £92,500 £100,000 £95,000
UK median annual salary £52,777 £60,000 £60,000
% change year-on-year -12.04% - +9.09%

Help Desk Analyst
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Help Desk Analyst in the job title as a proportion of all IT jobs advertised.

Help Desk Analyst trend for jobs with a WFH option

Help Desk Analyst
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Help Desk Analyst.

Help Desk Analyst salary trend for jobs with a WFH option

Help Desk Analyst
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Help Desk Analyst over the 6 months to 1 May 2024.

Help Desk Analyst salary histogram for jobs with a WFH option

Help Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 1 May 2024, Help Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Help Desk Analyst in the job title.

1 33 (97.06%) Microsoft
2 26 (76.47%) Finance
2 26 (76.47%) Customer Service
3 25 (73.53%) Retail
4 22 (64.71%) Asset Management
5 21 (61.76%) Continuous Improvement
5 21 (61.76%) ERP
5 21 (61.76%) Wi-Fi
5 21 (61.76%) Problem-Solving
6 18 (52.94%) Windows
7 17 (50.00%) Microsoft 365
8 16 (47.06%) Social Skills
9 15 (44.12%) Windows 10
9 15 (44.12%) Analytical Skills
9 15 (44.12%) Active Directory
10 12 (35.29%) SharePoint
10 12 (35.29%) Microsoft Office
10 12 (35.29%) Windows Server
11 11 (32.35%) Hardware Maintenance
11 11 (32.35%) Windows 7
11 11 (32.35%) Windows 8
11 11 (32.35%) Windows Server 2012
12 10 (29.41%) Mentoring
12 10 (29.41%) LAN
12 10 (29.41%) WAN
12 10 (29.41%) Self-Motivation
12 10 (29.41%) Critical Thinking
13 5 (14.71%) NVQ Level 3
13 5 (14.71%) DV Cleared
13 5 (14.71%) Security Cleared

Help Desk Analyst Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (35.29%) SharePoint
2 1 (2.94%) IIS
2 1 (2.94%) Microsoft Exchange
Applications
1 12 (35.29%) Microsoft Office
Cloud Services
1 17 (50.00%) Microsoft 365
2 2 (5.88%) WhatsApp
3 1 (2.94%) Cloud Computing
3 1 (2.94%) OneDrive
Communications & Networking
1 21 (61.76%) Wi-Fi
2 10 (29.41%) LAN
2 10 (29.41%) WAN
3 1 (2.94%) DHCP
3 1 (2.94%) DNS
3 1 (2.94%) Firewall
General
1 26 (76.47%) Finance
2 25 (73.53%) Retail
3 16 (47.06%) Social Skills
4 15 (44.12%) Analytical Skills
Miscellaneous
1 10 (29.41%) Self-Motivation
Operating Systems
1 18 (52.94%) Windows
2 15 (44.12%) Windows 10
3 12 (35.29%) Windows Server
4 11 (32.35%) Windows 7
4 11 (32.35%) Windows 8
4 11 (32.35%) Windows Server 2012
5 1 (2.94%) Apple iOS
5 1 (2.94%) Windows Server 2019
Processes & Methodologies
1 26 (76.47%) Customer Service
2 22 (64.71%) Asset Management
3 21 (61.76%) Continuous Improvement
3 21 (61.76%) ERP
3 21 (61.76%) Problem-Solving
4 11 (32.35%) Hardware Maintenance
5 10 (29.41%) Critical Thinking
5 10 (29.41%) Mentoring
6 5 (14.71%) ITIL
7 4 (11.76%) Security Monitoring
8 1 (2.94%) Economics
8 1 (2.94%) Financial Analysis
Qualifications
1 5 (14.71%) DV Cleared
1 5 (14.71%) NVQ Level 3
1 5 (14.71%) Security Cleared
System Software
1 15 (44.12%) Active Directory
Vendors
1 33 (97.06%) Microsoft
2 1 (2.94%) Apple